Highlights of the 2013 3rd Annual US IAD Survey We recently polled Independent Service Operators (ISOs) and Independent ATM Deployers (IADs) to uncover the biggest industry challenges and concerns for the ATM Industry. The results of that survey were officially released at the ATMIA event in Scottsdale, AZ. These are the presentation slides released during the event. For more information on the survey or to request a copy of the survey results, please visit www.kahunaatm.com

1. 3rd Annual US IAD Survey
The 5 Critical Challenges & 5 Compelling
Opportunities for ISOs and IADs
Presented by: Bryan Bauer and Frank Lunn, Kahuna ATM Solutions

2. Presentation Agenda
Placeholder for your own subheadline
1 Survey Background
2 Survey Results, Statistics and Industry Trends
3 5 Critical Challenges for ISOs and IADs
4 5 Compelling Opportunities
5 Stampede out the Door to go make more money
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3. Survey Background
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4. Survey Background
 About the Sponsors
- Kahuna ATM Solutions – that’s us!
- ATMIA
 The Purpose of the Survey
 The Importance of the Survey
 The Survey Growth
 General Information
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5. About Kahuna ATM Solutions
- Client Base of ISOs & IADs
- Focused on the Success of ISOs & IADs
- A Community of ISOs and IADs
- Over 20,000 ATMs
- Over 60 Million ATM Transactions Annually
- Dedicated to the Future Success of the ATM Industry

6. Survey Background
 About the Sponsors
- Kahuna ATM Solutions
- ATMIA
 The Purpose of the Survey
 The Importance of the Survey
 The Survey Growth
 General Information
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7. Survey Background
 Conducted between November 13th and December 21, 2012
 Sent by e-mail to U.S. IADs on November 13th
 Links were posted to:
- Numerous Facebook Pages
- Twitter Accounts
- LinkedIn Groups
 Follow up e-mails were sent by both ATMIA and Kahuna
 108 Respondents Completed the Survey
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8. Survey Results, Statistics and
Industry Trends
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9. Survey Results
Question: What are your three [3] biggest Legislative, Compliance or
Network Fears, worries or concerns regarding the health of the
ATM Industry?
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10. Interchange – 6 Year History
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11. Survey Results
Question: How do you feel the ATM Industry should deal with the
reduction in interchange and network rules that restrict
competition?
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12. Survey Results
Question: What would you most like to know about U.S. EMV Migration?
(Choose 3)
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13. Survey Results
Question: What are your three biggest Non-Legislative, Compliance and
Network fears, worries or concerns regarding the health of the
ATM Industry?
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14. Survey Results
Question: Other than ATM equipment and processing, what additional
products and services do you currently offer your customers?
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15. Survey Results
Question: What additional products and/or services have you offered your
customers in the past but don’t anymore?
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16. Survey Results
Question: In the next 12 months, do you plan to:
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17. 5 Critical Challenges for ISOs
and IADs
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18. 5 Critical Challenges for ISOs and IADs
1 Liability (EMV, ADA, Civil, Fraud, etc.)
Compliance (Hardware, Due Diligence, Regulations,
2 etc.)
3 Alternative Payments (trend towards less cash)
4 Uneducated Market (Consumers, Retailers, etc.)
5 Other ISOs and IADs
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19. 5 Compelling Opportunities
for ISOs and IADs
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20. 5 Compelling Opportunities
for ISOs and IADs
1 Play to your Strengths; Outsource your Weaknesses
2 Diversify
3 Learn & Educate Others
4 Adapt and Change Faster
5 Take Advantage of the F-U-D Factor
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21. Do You Have
Any Questions?
We would be happy to help.
Presenters:
Bryan Bauer, President, Kahuna ATM Solutions
Frank F. Lunn, CEO/Founder, Kahuna ATM Solutions
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