Guest Speaker: Sina Weibo Starting Shortly….
Guest Speaker: Sina Weibo
Speakers Xie Qing Regional Digital Strategist, Hong Kong Ogilvy Natalie Wong Assistant Manager for  Trade Marketing Sina Weibo
Questions and Comments Hashtag: # 新浪&奧美微博培訓 #
Need advice? The Social@ team is at your service, but we need: Involvement early in the process  A clear brief Sufficient time to respond Email:  thomas.crampton@ogilvy.com  john.stauffer@ogilvy.com
SINA Weibo Revolutionary Channel of  Communications
Basic functions Hottest topics Power of Weibo Statistics & Figures WHAT IS WEIBO ?
Is Weibo just a clone of Twitter or Facebook?? 140 words=0 distance Forward Forward your friend ’s  140w post to others Topic See the latest discussion topics Follow Whose 140w post you want to read? Follower Who read your post? Comment Express your opinion in different topics! Photo/Video/Music Share whenever you want! Weibo ,   a micro-blogging platform where users can share, broadcast and acquire information from there. They can access via WEB, WAP, Smart Phones tobuild their own community and use 140 words to update the message for instant sharing. Vote Set your own poll
Online marketing for international or national brands  Management to build  the brand relationship with public & staff Obtain information, comment and follow Government to communicate with public & improve civil service Media & journalists to obtain the source information and transmit  the news Almost all CN,TW& HK celebrities Who is on SINA Weibo ?
Hottest Topics on Weibo Hottest topics: entertainment news & current affairs Highest comment: celebrities’ post  Highest forward: celebrity, touching story, horoscope & love Top 10 grassroot users: jokes, lifestyle, horoscope & love Top 10 grassroot accounts
Strong  social media platform Users are connected & concentrated Extensive network with Powerful Viral Effect 1 : n Power of Weibo
An SOS message was posted minutes after the accident -> First few weibo posts from survivors -> Forwarded more than 112,000 times 2.  Authorities called for Blood Donation   -> More than 1000 netizens promptly donating blood for the injured  3.  Official platform to release updated information   -> Zhejiang Government/ journalists / media using Weibo to report the latest situation 4.  Find missing friends and relatives   -> Weibo seeking information on missing person had been forwarded more than 80,000 times (China Daily, 25 Jul 2011 ) Playing Key Role in Rail Disaster An  unprecedented large-scale online campaign  to help parents find their missing children Netizens to  take snapshots of children they see begging  on the street and of other children they think might have been kidnapped.  The netizens can then  post the photos on the micro blogs  in the hope that family members will see them.  By 8 Feb 2011,  more than 83,000 netizens  had participated in the campaign, and there were  588,870 posts  talking about the campaign on SINA Weibo by evening.  At the end, a total of  6 missing children  were found  Social Impact Brought by Weibo
According to  SINA Corporation  Earnings Release on May 2011 TOTAL REGISTERED ACCOUNTS OVERSEAS REGISTERED ACCOUNTS HONG KONG REGISTERED ACCOUNTS NO. OF WEIBO POST PER DAY
Source : 中國微博元年市場白皮書  2010 年 9 月 In terms of general users,  the proportion of  Male vs Female is 57% vs 43%; but for Active Users, Female occupied 65% while Male is only 35%. The peak hour of using Weibo is 2 3 :00 The ratio of “Sending Weibo” is 6.9% Aged between 12-31 are more concerned on Daily Status   and Entertainment Aged between 32-41 are more concerned on Financial News
Market Share of Weibo Platform in 2010 Source : iResearch 2010
Source : Credit Suisse Estimate Compared activeness of top 30 bloggers in 2 platforms “ It shows those bloggers are  more active on the SINA  platform than on QQ platform.” “ Number of post on SINA micro-blog was  5.7 times higher  than on QQ.” SINA & QQ Micro-blog Platforms Comparison
With more than  6.5 million 2.5G & 3G mobile users in HK *, micro-blogging through mobile phones becomes popular  38% of Overall Weibo posts  are sent from mobile phones Ratio in some countries rises to  50%, including HK Source: OFTA, Jan 2011 Weibo on Mobile Phone
Case: Harbour City Enterprise Weibo HOW TO MARK USE OF WEIBO?
Everyday, there are plenty of brands registering SINA Weibo… Channel for external communication Brand & product promotion platform Quality customer service Crisis management  E-commerce platform Recruitment
First   HK   brand   that   set   up   a   Weibo account (Jan 2010) Obtained remarkable achievement : Corporate   Weibo   Account   with   the   most   fans in   HK,   Taiwan   and   Macau   (Over   315,358   fans as   of   Aug 10,   2011) Awarded   by   SINa   Weibo   as   the   “ 星級童孩 ”   in Sep 2010 新浪微博香港十大關注事件 Attracted   many   celebrities   followers:   GiGi   Leung,   Angelababy, Miriam   Yeung,   Wong   Huang   Ming   and   BiBi   Chou,   etc Harbour City: Weibo   as   Marketing   Tool
Harbour City: How   to   Get   FANS   on   SINA   Weibo? 1.   Regular   post   with   unique   and   interesting   topics 2.   Engage   with   the   SINA   Weibo   users 3.   Make   use   of   the   viral   effect   of   SINA   Weibo 4.   Soft   Selling 5.   Crossover   or   joint   promote   with   hot   SINA   Weibo account
1.Regular   Post   with   Unique   &   Interesting  T opics a.   Interesting   topics   and   special   topics b.   Post at special time slot Love   the   Earth   R elay5,134   reposts   /   ranked   6th Five   Friday   post 10,366   reposts   /   ranked   9th “ Good Night” ” Post “ Morning” Post Harbour City  “ Afternoon Post”
2.   Engage with   the   Weibo   Users b. Respond   to   your   fans - Answer   enquiry   &   post   response   to   comments   of fans a.   Fans   benefit   programs i.e. National Day FireworkTickets  Giveaway: The programmes were launched to benefit fans and attract referrals. 
3.   Make   use   of   the   viral   effect   of   Weibo 韓火火 小 P 老師 姚晨 楊千嬅 Interact   with   different   verified   and   influential   Weibo users -   Online   active   accounts -   Celebrity   accounts
•   Promote in an interesting and lively way, like an Online Magazine Tenant Event Road Show New Product Launches 4. Soft Selling
5. Crossover or joint promote with hot SINA   Weibo   account  a. Cross over with SINA   on World Cup Event b. Cross   over with HKTDC for HK Bookfair ‐   Official Online partner of HKTDC
Dual Sina   Weibo   Account?! ‐ Make use of the dual account of corporate and personal to maximize the viral effect! AdrianSiu   and AdidasHK Floraland   and HK Tourism Board chananna   and ITHK Lady 嘉嘉   and Harbour City 梁芷珊   and  南華足球
SINA Weibo Enterprise Page Corporates  who got the first trial accounts of SINA Weibo Enterprise
Advantages of SINA Weibo Enterprise: Customized interface -  to match different brands’ personalities & needs Middle column  posting weibo & leaving comment on discuss board Left column  -  TVC/ video sharing Notice board Voting Activity Map  Useful links Right column  gathers all the related accounts into one page, e.g., senior management, regional accounts, customer service, endorsers … Three-column interface
Advantages of SINA Weibo Enterprise: Customized interface -  to match different brands’ personalities & needs Front-end weibo main page Back-end admin tool Through the self-help admin tool you can: - Personalize the weibo page in an easy way - Select the module & customize the interface per corporate’s needs flexibly - Upfront the key message & followers’ favorable content on top of the page
Advantages of SINA Weibo Enterprise: Self-marketing tool  – to establish a more personalized communication and interaction platform Middle column customized promotional area for placing video banner/ up to 6 photos rotational banner Users can share the photo to fans Left Columns Various online and offline activities can be initiated Voting to collect users’ opinions & insight
Advantages of SINA Weibo Enterprise: Monitoring – to provide comprehensive and objective analysis Analysis of weibo post Record the no. of comment, forward, private message, page view & unique visit Identify the potential customer & loyal customer Record the click rate of short hyperlink  Track the traffic to website Analysis of Followers Sort out the followers by gender, age
Advantages of SINA Weibo Enterprise: Monitoring – to provide comprehensive and objective analysis Keyword Search View the keyword (up to keyword) mentioning time & monitor the conversation everyday Sort out the result per users’ gender, age, region, response time and whether they are V user & identify the influencer
ADIDAS SKY100 361 0  NEW ZEALAND TOURISM BOARD HSBC COLLABORATION SHOWCASE
Collaboration with SINA 2. Supplement page  Online campaign on weibo platform for  interactive game,  voting or submission 1. Event management Event page + live broadcast + live feed broadcasting screen Enhance the interaction with audience in the event, party, conference, fashion show or seminar 3. Technical support Application development Communication tool for your website & form your own community
Adidas is all in Party
Event Page duration:  1 month Weibo Posts from Official Partners Gather different relevant parties to discuss the show Count Down before Live Broadcast Adidas is all in Party
A widget box embedded with the discussion topic, to attract users to participate Display of the TVC Gather Posts from General Users Photo Album Adidas is all in Party
The Event page was embedded with Live Video Broadcast + Weibo Discussion Widget There were  Over 7,000 viewers  during the night (2 hours’ live broadcast) Adidas is all in Party
Real-time Weibo broadcasting screen has been set up to enhance interactions with audiences  Near 10,000 Weibo Posts with #adidas is all in# on that night Adidas is all in Party
Sky 100 – First Photo Exhibition on Weibo  Exhibiting 4 photographers’ 100 snap shots on Sky100  Sky100 fans forward photos to friends may win Sky100 tickets & round trip air ticket to Hong Kong
Total 14,160 photos forwarded  Total 41,663 Weibo users have been tagged  16,968 messages posted  Sky 100 – First Photo Exhibition on Weibo
Sky 100 – Horoscope Videos  「十二星座爱.上天际 100 」系列 10 Videos of 12 horoscopes First videos released once the no. of  followers  increased to 2,000  Weibo post with horoscope content Collaborated with @ 星座愛情 001 for #  微博星座紅人比賽 # contest
361 0  - 「多一度熱愛從這裡開始」 Period:  28 June, 2011 – 31 July, 2011 Participation:  22,814 Humorous way to encourage users to do sports Users can compose a funny sentence & tag their friends Leverage the viral effect to promote the brand
361 0  - 「多一度熱愛從這裡開始」 Select a funny background Select your friend Select the phrases and making the sentence Post generated and send to your friend 1 2 3 4
361 0  - 「多一度熱愛從這裡開始」 Promotional videos, weibo widget, and the winner list can be generated into the same page
SINA Weibo Open Platform Open Platform for: Connection/ synchronization/ community formation Application development
Data Feeding Apps @ 新浪字典 @ 查天氣
Promoting a new travelling experience in New Zealand Leverage on  SNS to spread out Participants use their SINA Weibo/MSN accounts to access the game  New Zealand 100% Pure You
Participants have to match 5 followees with 5 different activities All  participant’s followees loaded from Weibo account Activities suggested with description  To search their followees by their Weibo’s nickname  New Zealand 100% Pure You
A post will be shown in the participant’s Weibo and notification will be sent to the invited followees  Confirming the plan and finish registration process Re-direction to the official site New Zealand 100% Pure You
HSBC – hkYFi x SINA Weibo A tailor made Weibo widget is embedded on the main page, serving as a gateway to the section page  Weibo Section on hkYFi event page – main page
HSBC – hkYFi x SINA Weibo Weibo post with related topics by Celebrities/bloggers  are shown on the upper part An interactive game with attractive incentive to encourage the viewers to share related weibo  Tag pages in different topics Users’ posts / comments are gathered on the lower part
 

20110812

  • 1.
    Guest Speaker: SinaWeibo Starting Shortly….
  • 2.
  • 3.
    Speakers Xie QingRegional Digital Strategist, Hong Kong Ogilvy Natalie Wong Assistant Manager for Trade Marketing Sina Weibo
  • 4.
    Questions and CommentsHashtag: # 新浪&奧美微博培訓 #
  • 5.
    Need advice? TheSocial@ team is at your service, but we need: Involvement early in the process A clear brief Sufficient time to respond Email: thomas.crampton@ogilvy.com john.stauffer@ogilvy.com
  • 6.
    SINA Weibo RevolutionaryChannel of Communications
  • 7.
    Basic functions Hottesttopics Power of Weibo Statistics & Figures WHAT IS WEIBO ?
  • 8.
    Is Weibo justa clone of Twitter or Facebook?? 140 words=0 distance Forward Forward your friend ’s 140w post to others Topic See the latest discussion topics Follow Whose 140w post you want to read? Follower Who read your post? Comment Express your opinion in different topics! Photo/Video/Music Share whenever you want! Weibo , a micro-blogging platform where users can share, broadcast and acquire information from there. They can access via WEB, WAP, Smart Phones tobuild their own community and use 140 words to update the message for instant sharing. Vote Set your own poll
  • 9.
    Online marketing forinternational or national brands Management to build the brand relationship with public & staff Obtain information, comment and follow Government to communicate with public & improve civil service Media & journalists to obtain the source information and transmit the news Almost all CN,TW& HK celebrities Who is on SINA Weibo ?
  • 10.
    Hottest Topics onWeibo Hottest topics: entertainment news & current affairs Highest comment: celebrities’ post Highest forward: celebrity, touching story, horoscope & love Top 10 grassroot users: jokes, lifestyle, horoscope & love Top 10 grassroot accounts
  • 11.
    Strong socialmedia platform Users are connected & concentrated Extensive network with Powerful Viral Effect 1 : n Power of Weibo
  • 12.
    An SOS messagewas posted minutes after the accident -> First few weibo posts from survivors -> Forwarded more than 112,000 times 2. Authorities called for Blood Donation -> More than 1000 netizens promptly donating blood for the injured 3. Official platform to release updated information -> Zhejiang Government/ journalists / media using Weibo to report the latest situation 4. Find missing friends and relatives -> Weibo seeking information on missing person had been forwarded more than 80,000 times (China Daily, 25 Jul 2011 ) Playing Key Role in Rail Disaster An unprecedented large-scale online campaign to help parents find their missing children Netizens to take snapshots of children they see begging on the street and of other children they think might have been kidnapped. The netizens can then post the photos on the micro blogs in the hope that family members will see them. By 8 Feb 2011, more than 83,000 netizens had participated in the campaign, and there were 588,870 posts talking about the campaign on SINA Weibo by evening. At the end, a total of 6 missing children were found Social Impact Brought by Weibo
  • 13.
    According to SINA Corporation Earnings Release on May 2011 TOTAL REGISTERED ACCOUNTS OVERSEAS REGISTERED ACCOUNTS HONG KONG REGISTERED ACCOUNTS NO. OF WEIBO POST PER DAY
  • 14.
    Source : 中國微博元年市場白皮書 2010 年 9 月 In terms of general users, the proportion of Male vs Female is 57% vs 43%; but for Active Users, Female occupied 65% while Male is only 35%. The peak hour of using Weibo is 2 3 :00 The ratio of “Sending Weibo” is 6.9% Aged between 12-31 are more concerned on Daily Status and Entertainment Aged between 32-41 are more concerned on Financial News
  • 15.
    Market Share ofWeibo Platform in 2010 Source : iResearch 2010
  • 16.
    Source : CreditSuisse Estimate Compared activeness of top 30 bloggers in 2 platforms “ It shows those bloggers are more active on the SINA platform than on QQ platform.” “ Number of post on SINA micro-blog was 5.7 times higher than on QQ.” SINA & QQ Micro-blog Platforms Comparison
  • 17.
    With more than 6.5 million 2.5G & 3G mobile users in HK *, micro-blogging through mobile phones becomes popular 38% of Overall Weibo posts are sent from mobile phones Ratio in some countries rises to 50%, including HK Source: OFTA, Jan 2011 Weibo on Mobile Phone
  • 18.
    Case: Harbour CityEnterprise Weibo HOW TO MARK USE OF WEIBO?
  • 19.
    Everyday, there areplenty of brands registering SINA Weibo… Channel for external communication Brand & product promotion platform Quality customer service Crisis management E-commerce platform Recruitment
  • 20.
    First HK brand that set up a Weibo account (Jan 2010) Obtained remarkable achievement : Corporate Weibo Account with the most fans in HK, Taiwan and Macau (Over 315,358 fans as of Aug 10, 2011) Awarded by SINa Weibo as the “ 星級童孩 ” in Sep 2010 新浪微博香港十大關注事件 Attracted many celebrities followers: GiGi Leung, Angelababy, Miriam Yeung, Wong Huang Ming and BiBi Chou, etc Harbour City: Weibo as Marketing Tool
  • 21.
    Harbour City: How to Get FANS on SINA Weibo? 1. Regular post with unique and interesting topics 2. Engage with the SINA Weibo users 3. Make use of the viral effect of SINA Weibo 4. Soft Selling 5. Crossover or joint promote with hot SINA Weibo account
  • 22.
    1.Regular Post with Unique & Interesting T opics a. Interesting topics and special topics b. Post at special time slot Love the Earth R elay5,134 reposts / ranked 6th Five Friday post 10,366 reposts / ranked 9th “ Good Night” ” Post “ Morning” Post Harbour City  “ Afternoon Post”
  • 23.
    2. Engage with the Weibo Users b. Respond to your fans - Answer enquiry & post response to comments of fans a. Fans benefit programs i.e. National Day FireworkTickets  Giveaway: The programmes were launched to benefit fans and attract referrals. 
  • 24.
    3. Make use of the viral effect of Weibo 韓火火 小 P 老師 姚晨 楊千嬅 Interact with different verified and influential Weibo users - Online active accounts - Celebrity accounts
  • 25.
    Promote in an interesting and lively way, like an Online Magazine Tenant Event Road Show New Product Launches 4. Soft Selling
  • 26.
    5. Crossover or joint promote with hot SINA Weibo account  a. Cross over with SINA on World Cup Event b. Cross over with HKTDC for HK Bookfair ‐ Official Online partner of HKTDC
  • 27.
    Dual Sina Weibo Account?! ‐ Make use of the dual account of corporate and personal to maximize the viral effect! AdrianSiu and AdidasHK Floraland and HK Tourism Board chananna and ITHK Lady 嘉嘉 and Harbour City 梁芷珊 and  南華足球
  • 28.
    SINA Weibo EnterprisePage Corporates who got the first trial accounts of SINA Weibo Enterprise
  • 29.
    Advantages of SINAWeibo Enterprise: Customized interface - to match different brands’ personalities & needs Middle column posting weibo & leaving comment on discuss board Left column - TVC/ video sharing Notice board Voting Activity Map Useful links Right column gathers all the related accounts into one page, e.g., senior management, regional accounts, customer service, endorsers … Three-column interface
  • 30.
    Advantages of SINAWeibo Enterprise: Customized interface - to match different brands’ personalities & needs Front-end weibo main page Back-end admin tool Through the self-help admin tool you can: - Personalize the weibo page in an easy way - Select the module & customize the interface per corporate’s needs flexibly - Upfront the key message & followers’ favorable content on top of the page
  • 31.
    Advantages of SINAWeibo Enterprise: Self-marketing tool – to establish a more personalized communication and interaction platform Middle column customized promotional area for placing video banner/ up to 6 photos rotational banner Users can share the photo to fans Left Columns Various online and offline activities can be initiated Voting to collect users’ opinions & insight
  • 32.
    Advantages of SINAWeibo Enterprise: Monitoring – to provide comprehensive and objective analysis Analysis of weibo post Record the no. of comment, forward, private message, page view & unique visit Identify the potential customer & loyal customer Record the click rate of short hyperlink Track the traffic to website Analysis of Followers Sort out the followers by gender, age
  • 33.
    Advantages of SINAWeibo Enterprise: Monitoring – to provide comprehensive and objective analysis Keyword Search View the keyword (up to keyword) mentioning time & monitor the conversation everyday Sort out the result per users’ gender, age, region, response time and whether they are V user & identify the influencer
  • 34.
    ADIDAS SKY100 3610 NEW ZEALAND TOURISM BOARD HSBC COLLABORATION SHOWCASE
  • 35.
    Collaboration with SINA2. Supplement page Online campaign on weibo platform for interactive game, voting or submission 1. Event management Event page + live broadcast + live feed broadcasting screen Enhance the interaction with audience in the event, party, conference, fashion show or seminar 3. Technical support Application development Communication tool for your website & form your own community
  • 36.
    Adidas is allin Party
  • 37.
    Event Page duration: 1 month Weibo Posts from Official Partners Gather different relevant parties to discuss the show Count Down before Live Broadcast Adidas is all in Party
  • 38.
    A widget boxembedded with the discussion topic, to attract users to participate Display of the TVC Gather Posts from General Users Photo Album Adidas is all in Party
  • 39.
    The Event pagewas embedded with Live Video Broadcast + Weibo Discussion Widget There were Over 7,000 viewers during the night (2 hours’ live broadcast) Adidas is all in Party
  • 40.
    Real-time Weibo broadcastingscreen has been set up to enhance interactions with audiences Near 10,000 Weibo Posts with #adidas is all in# on that night Adidas is all in Party
  • 41.
    Sky 100 –First Photo Exhibition on Weibo Exhibiting 4 photographers’ 100 snap shots on Sky100 Sky100 fans forward photos to friends may win Sky100 tickets & round trip air ticket to Hong Kong
  • 42.
    Total 14,160 photosforwarded Total 41,663 Weibo users have been tagged 16,968 messages posted Sky 100 – First Photo Exhibition on Weibo
  • 43.
    Sky 100 –Horoscope Videos 「十二星座爱.上天际 100 」系列 10 Videos of 12 horoscopes First videos released once the no. of followers increased to 2,000 Weibo post with horoscope content Collaborated with @ 星座愛情 001 for #  微博星座紅人比賽 # contest
  • 44.
    361 0 - 「多一度熱愛從這裡開始」 Period: 28 June, 2011 – 31 July, 2011 Participation: 22,814 Humorous way to encourage users to do sports Users can compose a funny sentence & tag their friends Leverage the viral effect to promote the brand
  • 45.
    361 0 - 「多一度熱愛從這裡開始」 Select a funny background Select your friend Select the phrases and making the sentence Post generated and send to your friend 1 2 3 4
  • 46.
    361 0 - 「多一度熱愛從這裡開始」 Promotional videos, weibo widget, and the winner list can be generated into the same page
  • 47.
    SINA Weibo OpenPlatform Open Platform for: Connection/ synchronization/ community formation Application development
  • 48.
    Data Feeding Apps@ 新浪字典 @ 查天氣
  • 49.
    Promoting a newtravelling experience in New Zealand Leverage on SNS to spread out Participants use their SINA Weibo/MSN accounts to access the game New Zealand 100% Pure You
  • 50.
    Participants have tomatch 5 followees with 5 different activities All participant’s followees loaded from Weibo account Activities suggested with description To search their followees by their Weibo’s nickname New Zealand 100% Pure You
  • 51.
    A post willbe shown in the participant’s Weibo and notification will be sent to the invited followees Confirming the plan and finish registration process Re-direction to the official site New Zealand 100% Pure You
  • 52.
    HSBC – hkYFix SINA Weibo A tailor made Weibo widget is embedded on the main page, serving as a gateway to the section page Weibo Section on hkYFi event page – main page
  • 53.
    HSBC – hkYFix SINA Weibo Weibo post with related topics by Celebrities/bloggers are shown on the upper part An interactive game with attractive incentive to encourage the viewers to share related weibo Tag pages in different topics Users’ posts / comments are gathered on the lower part
  • 54.

Editor's Notes

  • #16 Media Influence of Sina Weibo
  • #44 Invite users to write about