State of the Art Telephony with Ruby

State of the Art Telephony with Ruby presented by Ben Klang of Mojo Lingo at Lone Star Ruby Conference 2011

Technology

State of the Art Telephony
with Ruby
Who has tried to build a voice app?

Who wants to build a voice app? Ben Klang
Founder, Mojo Lingo
Anyone running voice apps in production?

bklang@mojolingo.com
Twitter/Github: @bklang

But wait...
telephony is HARD right??
Photo by Joseph A. Carr from http://en.wikipedia.org/wiki/File:JT_Switchboard_770x540.jpg

More than a library

* Threads
* Events
* Plugins
* Daemonization

✴ A voice application development
framework

More than a library

* Threads
* Events
* Plugins
* Daemonization

✴ A voice application development
framework

✴ Independent from, but compatible
with, Rails More than a library

* Threads
* Events
* Plugins
* Daemonization

Adhearsion Features

• Easy-to-use DSL
• Native Ruby Code

Adhearsion Features

• Easy-to-use DSL
• Native Ruby Code
• Powerful Eventing System

Advanced Voice Features

• High-level Constructs (Menus, Queues, Conferences)

Advanced Voice Features

• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech

Advanced Voice Features

• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech
• Voice Recognition

Advanced Voice Features

• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech
• Voice Recognition
• Call Progress/Answering Machine Detection

Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings

Note: AGItate first written 1
year ago

http://adhearsion.com
Twitter/Github: @adhearsion

Ben Klang
bklang@mojolingo.com Twitter/Github: @bklang

spkr8.com/t/7816

This document discusses building voice applications with Ruby using the Adhearsion framework. Some key points: - Adhearsion is a telephony framework that makes building voice applications with Ruby easier through features like an easy DSL, native Ruby code, and powerful event handling system. - It provides high-level constructs for building voice applications like menus, queues, conferences as well as text-to-speech, voice recognition and call progress detection. - Adhearsion works with Asterisk for telephony functionality but its event system and ability to add TTS/ASR are advantages over working directly with Asterisk. It also works with Tropo but Tropo lacks event handling and built-in

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