This document summarizes an upcoming event on Operational Risk Management in Finance that will take place on January 23rd-24th, 2008 in Miami, Florida. The event will bring together senior executives from major financial institutions to discuss challenges in operational risk, benchmark innovative ideas, and share how to successfully measure, manage, and reduce operational risk. Over the two-day event, there will be keynote presentations, panels, and sessions on topics like regulatory compliance, building an operational risk culture, integrating risk measurement and management, and operational risk technology. Industry leaders from organizations like CitiGroup, JP Morgan Chase, Fidelity Investments, and Northern Trust will speak at the event.

1. visit our website:
www.jacobfleming.com
Operational Risk Management in Finance
what‘s in it for you?
who will attend?
Your prestigious speaker panel
Operational Risk Management is a key success
factor for every financial institution. Many
organizations are realizing that effective operational
risk management is indeed more than just
compliance issues, but rather a tool that can
improve operational efficiency and add significant
shareholder value.
This event will bring together senior level executives
who will identify the day to day operational risk
challenges they encounter. They will benchmark
innovative ideas from one industry expert to
another. Industry leaders will share how they
successfully measure, manage and reduce
operational risk.
Learn the latest trends in Operational Risk
Management
Optimize capital allocation within EWRM
framework
Benchmark successful processes and risk
solutions with your peers from the leading
financial institutions such as Citigroup,
Morgan Stanley, Capital One, JP Morgan
Chase, etc
Create a risk aware culture in your
organization
Integrate measurement methods and risk
management
Network with your peers in this exclusive
and vibrant setting
And much more…
January 23rd
& 24th
2008, Hilton Miami Airport, Miami, FL
Operational Risk Management, Operational Risk, Market
Risk, Credit Risk, Strategic Planning, Operational Risk
Analysis, Risk Analyst, Operation Risk Consultant, lT Risk
Management, Technology Risk Management, Banking
Operations, Group Risk, Members of Risk Committees
and much more.
Gold Sponsor: Media Partners:
CHAIRMAN
Jan Voigts
Federal Reserve Bank of New York
Supervising Examiner
Paul Kaboth
Federal Reserve Bank of Cleveland
Assistant Vice President of Banking
Supervision and Regulation
Peter Poulos
Morgan Stanley
Executive Director Operational Risk-
Business Continuity Management
Eric Holmquist
Advanta Bank
Vice President Director of Risk
Management
John Vanpelt
Northern Trust
Senior Vice President Corporate
Operational Risk
Scott Green
Capital One
Managing Vice President Operational
Risk Management
Frederick Leffler
Roetzel & Andress LPA
Partner, Corporate and Business Services
Group
Udayan Wagle
IFC (World Bank)
Director, Business Risk Department
Kate Leibfried
Citigroup
Global Operational Risk Director
Alison Urbina
Northern Trust
Manager Operational Risk Framework
Brian Ward
Fidelity Investments
Senior Vice President Risk Oversight
Group
Elliot Noma
Asset Alliance
Senior Vice President Chief Risk Officer
Michelle McCarthy
Washington Mutual
Senior Vice President Operational Risk
Management
Michael Gandara
JP Morgan Chase
Global Information Risk Manager
Niver Rubenyan
SunLife Financial
Director, Operational Risk
Robert Coghlan
BNP Paribas
Managing Director; Head of Corporate
Governance & Controls
Keith White
Credit Suisse First Boston
Vice President Operational Risk Analyst
Angelos Deftereos
Marsh USA
Senior Vice President, Head of
Operational Risk Practice Leader North
America
Media Partners:
Eastern Europe

2. Day 1, January 23rd
, 2008
8:00 Registration and Coffee
8:30 Opening remarks from the chair
Balancing Business Performance and Compliance
8:40 Keynote Presentation What do Regulators
Expect From the Industry
• Discussing latest evolution of regulatory environment
• How to face increasing regulatory pressure?
• Driving value with regulatory compliance
• What are the expectations in line with ORM?
• Q&A
Paul Kaboth, Federal Reserve Bank of Clevelend
Assistant Vice President Banking Supervision and
Regualtion
9.50 Building a Corporate Governance Framework
to ensure Regulatory Compliance between Senior
Management, Operational Risk and Internal
Controls
• Fundamental ERM Frame work
• Identifying „effective“ Key Indicators
• What role does Compliance and Head Office play
• Performance Measurement
• Regulatory Relationships
Robert Coghlan, BNP Paribas
Managing Director; Head of Corporate Governance &
Controls
10:00 Morning Networking Activity and Coffee Break
10:30 Designing a Corporate Compliance Program:
Overcoming Main Pitfalls
• Corporate compliance programs: how they are devised and organized
from within a company
• How to tailor your CCP to your company
• Why adoption to CCP makes financial sense
Frederick Leffler, Roetzel & Andress LPA
Partner, Corporate and Business Services Group
Aligning ORM Models With Corporate Structure
11:10 Developing ORM Model According to your
Organizational Structure
• Understanding the relationship between operational risk and
organizational structure
• Successful examples of how to build an organizational structure between
the HQ and the branches
• Unifying operational policy from the HQ to the branches
• Aligning your organizational structure for the best
• Exploring the different operational risk definitions to choose the right
ORM model
Udayan Wagle, IFC (World Bank)
Director, Business Risk Department
11:50 Building Up an ORM Culture to Ensure
Understanding and Good Execution
• Gaining strong support at the management level
• Creating standard policies to be followed and executed by all staff
• Educating your staff frequently to avoid moral-risk
• Using practical examples to raise risk awareness by all staff
Niver Rubenyan, SunLife Financial
Director, Operational Risk
12:30 Luncheon
1:30 Adding Value to Your Organization and ORM
Program through Business Continuity
Management
• Evolution of Business Continuity Thinking in the Financial Services
Industry
• Ensuring Executive Sponsorship and Business Line Ownership of Business
Continuity
• Business Continuity Methods and Value-Added Practices
• Leverage Opportunities for BCM and ORM Programs
• Q&A
Peter Poulos, Morgan Stanley
Executive Director Operational Risk Business Continuity
Management
2:10 Adjusting Operational Risk Models for Smaller
Organizations
• Organization and Structure
• Pricing and Valuation
• IT and business continuity
• Q&A
Elliot Noma, Asset Alliance
Senior Vice President Chief Risk Officer
Measuring Operational Risk—Benchmarking
Various Methods
2:50 Enterprise Wide Risk Management
• Risk assessment factors that need to be considered
• Using internal control tool for risk prevention
• Benchmarking difference assessment methods
• Structuring risk controls and self assessments
• Q&A
Brian Ward, Fidelity Investments
Senior Vice President Risk Oversight Group, Risk Advisory
Services
3:30 Afternoon Coffee and Networking
4:00 Connecting Operational Risk Management with
Day-to-Day Operations
• Integrating operational measurement and management
• Aligning risk management strategies with business goals
• Q&A
Kate Leibfried, Citi Group
Senior Global Operational Risk Director, Global Wealth
Management
4:40 Scenario analysis: qualitative/management
• Implementing a Scenario Analysis Program that goes beyond meeting
regulatory requirements
• Developing an annual Scenario Analysis plan
• Establishing the Scenario Analysis workshop atmosphere to get expert
opinions from business line and risk managers
• Incorporating External Loss Data into the Scenario Analysis process
• Linkages to Operational Risk Capital Modeling process
Synergies with Internal Capital Adequacy Assessment Process
Alison Urbina, Northern Trust
Manager Operational Risk Framework
5:20 Combining Risk Assessment, Scenarios, and Loss
Data: Getting the Quantification and Incentives
Right.
• Creating an integrated risk measure
• Measurement choices and tradeoffs
• Creating the right behavioral incentives
Michelle McCarthy, Washington Mutual
Senior Vice President Operational Risk Management
6:00 Interactive Panel Discussion
• The audience has an opportunity to ask questions and open an interactive
discussion with the speakers from the afternoon session
6:30 Closing Remarks From the Chair
Networking Cocktail reception
Booking line: tel.: (216) 920 3078, (216) 920 3082, fax: (216) 344 2207

3. Miami is one of the nation’s most well rounded
metropolitan destinations due to its arts scene, shopping,
family attractions, and hotspot Miami Beach. Vibrant and
charged with the energy of Caribbean rhythms, Miami
means big-city sophistication and seductive beaches to
those who plug into its unique brand of electric charge.
With a colorful arts scene, world-class shopping, water
sports, professional sports and a load of family attractions,
Miami makes one of the nation’s most well-rounded
metropolitan destinations.
WHY MIAMI?
DAY 2, January 24th
, 2008
8:00 Registration and Coffee
8:30 Opening remarks from the chair
Operational Risk Technology
8:40 CASE STUDY Understanding IT Risk Management
• How organizations can reduce the number of IT risk
assessments
• Helping your organization appreciate the risks
associated with information technology
• Q&A
Keith White, Credit Suisse
Vice President Operational Risk Analyst
9:20 Building an IT Risk Profile
• Integrating a variety of operational, compliance, and
securities technologies
• What are the right indicators and how to use them?
• How infrastructure security can impact the business
• Q&A
Eric Holmquist, Advanta Bank
Vice President, Director of Risk Management
10.00 Operational IT Risk Management: Utilizing COSO &
COBIT
• Strategy and actions to provide operational risk
management technologies in financial services
• Applications and infrastructure that support various lines
of business
• Comparing generic framework elements versus practical
risk management activities
• Similarities and differences between risk management
and auditing information technology
Michael Gandara, JP Morgan Chase
Global Information Risk Manager
10:40 Morning Coffee and Networking
Achieving Effective Operational Risk Frameworks
11:00 Leveraging Business Process Management to
Integrate Risk Processes and Create More Effective
ORM
• The case for risk process integration
• The influence of technology, process, and people
• Success factors in driving change
Scott Green, Capital One
Managing Vice President Operational Risk Management
11:40 Assessing and Strengthening Internal Controls to
Reduce Operational Risk
• Using Risk and Control Self Assessments to measure
internal control effectiveness
• Setting the risk appetite and tolerance guidelines
• Linkages to the audit function
• Identification of operational “hot“ spots
• Monitoring action plans to address out of tolerance
situations
• Regulatory convergence
John Vanpelt, Northern Trust
Senior Vice President Corporate Operational Risk
12:20 Luncheon
1:20 Aligning Risk Finance with Risk Management
• Creating Value with Risk Finance
• Developing a Focused Approach to Financing
Operational Risk
• Regulatory Capital Mitigation
• Valuing the Benefits Q&A
Angelos Deftereos, Marsh USA
Senior Vice President, Head of Operational Risk Practice
Leader North America
2:00 Economic cost of OR – Allocating Capital Against
Risk Exposures
• The use of insurance for capital allocation purposes
• Q&A
2:40 Interactive panel discussion
• The audience has an opportunity to ask questions and
open an interactive discussion with the speakers of
Day 2
3:10 Closing Remarks from the Chair
3:30 Farwell Coffee and Networking
I would like to thank everyone who has helped with the
research and organization of this event, especially the
speakers for their support and commitment.
Janielle Moss
To apply for a speaking slot, please feel free to contact me
via email.
janielle.moss@jacobfleming.com
email: ormfinance@jacobfleming.com, www.jacobfleming.com

4. Meet Our Comprehensive Speaker Panel
Elliot Noma, Asset Alliance
Senior Vice President Chief Risk Officer
Dr. Noma is the portfolio manager for the BTOP50 fund, a diversified portfolio of 23 systematic,
discretionary and hybrid managed futures programs. He is also a member of the Asset Alliance
Investment Committee that oversees all fund of fund investments for Asset Alliance. Dr. Noma is
responsible for the risk oversight of Asset Alliance‘s various product offerings including issues of valuation
and quantification of trading and position risk for various strategies and hedging opportunities. Dr.
Noma is a member of the Financial Risk Manager (FRM) examination committee within the Global
Association of Risk Professionals (GARP). Prior to joining Asset Alliance, Dr. Noma was Senior Risk
Analyst, Fixed Income Products, Merrill Lynch Investment Managers (2000-2003). Earlier in his career,
Dr. Noma was Director of Corporate Risk Management overseeing derivative and fixed income products
within Deutsche Bank, Americas (1995-1999), and developed fixed income market strategies at, J.P. Morgan Securities (1993-1995).
Dr. Noma also spent four years in the psychology faculty at Rutgers University (1983 – 1986) and his research has been published
in numerous industry journals and scholarly periodicals. Dr. Noma graduated from Dartmouth College in 1972 with a BA in
Mathematics. He received M.A’s in Mathematics and Psychology in 1979 and a Ph.D in Mathematical Psychology in 1982 from The
University of Michigan. In 1990, Dr. Noma received an Advanced Professional Certificate in Finance from New York University.
Jonathan Wang, Northern Trust Co.
Vice President, Corporate Risk Measurement Group
Jonathan Wang is a Vice President of the Corporate Risk Measurement Group at The Northern Trust
Company. The Group provides analytical and quantitative support to those responsible for managing
credit, operational, market, and other risks for Northern, and develops and maintains the economic
and regulatory capital calculation and allocation processes. Prior to joining Northern Trust in 2002,
Jonathan worked in risk measurement and management roles at Charles Schwab & Co., Inc. and Union
Bank of California.
Brian Ward, Fidelity Investments
Senior Vice President Risk Oversight Group
Brian Ward is a senior vice president of Risk Advisory Services for Fidelity Investments, the largest mutual fund company in the
United States, the No. 1 provider of workplace retirement savings plans and a leading online brokerage firm. Mr. Ward leads a
centralized group of experienced professionals that provides essential risk management services across the enterprise, with the
goal of continuously improving Fidelity’s firmwide risk management capabilities. Services provided to business partners by Risk
Advisor Services include risk assessments, technology risk management, awareness and educational programs, and development
of customized methodologies and tools to facilitate risk management activities across the firm. Mr. Ward joined Fidelity’s Risk
Oversight in 1995 and over the next 10 years held a variety of positions in Audit Services. He left the group as vice president of
Audit responsible for overseeing the Audit plan for Fidelity’s outsourcing business including retirement channels, Heath & Welfare,
Defined Benefit and HR Payroll services. In 2005, Mr. Ward was named Fidelity’s chief ethics officer. In this role, he was responsible
for overseeing the firm’s policy and program for Code of Ethics, Privacy, and various other policies and programs including the
monitoring and surveillance operations for employee investing. Mr. Ward assumed his current role in January 2006. Prior to joining
Fidelity, Mr. Ward was with BayBanks Inc. in Boston. He served as a senior audit supervisor responsible for auditing various areas
of the bank holding companies capital markets, trust and mutual fund businesses. Born in 1965, Mr. Ward received a bachelor
of science degree in finance from Providence College in 1987 and received an MBA from Suffolk University in 1996. Mr. Ward is a
Certified Internal Auditor and a Chartered Financial Services Auditor. He also is a member of the Ethics Officer Association and the
Internal Auditor Association.
John D. Van Pelt, Northern Trust Company
Senior Vice President, Corporate Operational Risk
John Van Pelt is the manager of Northern Trust Company’s Corporate Operational Risk Management Group. In this role he is
responsible for establishing and managing the Operational Risk Management Framework at the Northern Trust Company. He also
directs the development of operational risk practices within the company’s business units. In addition to building and implementing
the various Operational Risk Framework programs, John and his team administer the Product Risk and Vendor Outsourcing Risk
Management Programs for the Corporation. John has over 30 years of banking industry experience including management positions
in operations, product management, risk management and compliance functions. Prior to joining Northern Trust, John worked
for the Federal Reserve Bank of Chicago. John has a BA degree in Economics from Wayne State University in Detroit and a MBA in
Finance from the University of Detroit. John is a graduate of the ABA Stonier Graduate School of Banking. For the past 10 years, John
has been active as a tutor for high school students at the Erie Neighborhood House, and received the 2001 Service Award for his
tutoring involvement. John has recently joined the Board of Directors for this non-profit community service organization.
Peter Poulos, Morgan Stanley
Executive Director Operational Risk
Peter Poulos is an Executive Director in Morgan Stanley’s Operational Risk and Business Continuity
department with global project management responsibility for obtaining new business requirements
for availability and continuity in an effort to improve alignment of the firm’s global data centre, IT
architecture and service delivery programs with business priorities as well as enhancing the firm’s
global business continuity planning, strategy development and testing processes. Peter has 16 years
of industry experience including positions in heading regional BCM programs, Y2K event management
and contingency planning, global custody banking and IT. Peter has served as co-chair of the Securities
Industry Association’s (SIA) BCP Industry Testing Subcommittee and chair of the Bond Market
Association‘s (BMA) BCM Council. Peter has been published about business continuity best practices
and industry initiatives for Securities Industry News, Computerworld, Waters and OpRisk & Compliance
magazines. Peter was actively nvolved in managing Credit Suisse’s response to various business disruptive events in New York from
2003 to 2005 and with Morgan Stanley’s response to the terrorist attacks of 11 September 2001. Peter co-managed the effort to
recover 700 employees from a total of 3,700 impacted staff based at 2 and 5 World Trade Center. Peter holds a Bachelor‘s Degree in
Economics from the State University of New York in Albany.
Scott Green, Capital One
Managing Vice President - Operational Risk
Management
As Managing Vice President of Operational Risk Management at Capital One Financial Corporation,
Scott Green is responsible for setting direction and standards for management of operational risk
through the enterprise, establishing Operational Risk Capital Rates, and providing supporting tools
and processes. In 2002, Mr. Green participated in the formation of Capital One’s Enterprise Risk
Management group, and currently heads the corporate Operational Risk Management function for
Capital One. For both Operational Risk and Process engineering, Mr. Green leads the development of
new capabilities critical to success at Capital One, a Fortune 200 company, and leading financial holding
company with more than 700 locations in Louisiana, Texas, New York, New Jersey and Connecticut.
Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Its
principal subsidiaries collectively have $85.7 billion in deposits and $144.2 billion in managed loans outstanding. Prior to his role
in risk management, Mr. Green had management responsibility for several of Capital One’s credit card businesses where he led key
innovations in marketing, product strategy, and credit policy. Mr. Green has spoken at numerous risk management conferences, with
particular emphasis on overcoming the challenges of implementing operational risk management in a value-added way. Mr. Green
holds a BA in economics from Williams College.
Michelle McCarthy, Washington Mutual
Senior Vice President Market & Operational Risk Management
Michelle McCarthy is a senior vice president and heads the Corporate Market Risk Management group at
Washington Mutual Bank in Seattle, overseeing the policy framework, measurement and management
of market risk taken in aggregate across all the bank’s business lines. She joined Washington Mutual
in April, 2003 from Deutsche Bank Securities. In her 17-year career with the Deutsche Bank Group
and Bankers Trust Company, which Deutsche Bank acquired in 1999, Michelle held a number of market
risk-related roles, including head of market risk management for Europe in London, head of market risk
management for the asset management division in New York, and head of the risk service bureau “db
RiskOffice.” She also marketed and traded interest rate, equity and currency derivatives, and provided
prime brokerage services for Deutsche Bank’s hedge fund customers in the western United States.
Eric Holmquist, Advanta Bank
Vice President, Director of Operational Risk Management
Eric Holmquist has over 25 years experience in the financial services industry and is a frequent industry author and speaker.
Currently he is Vice President, Director of Operational Risk Management for Advanta Bank Corp. with responsibility for the
development and oversight of the bank’s operational risk management program. In addition, Mr. Holmquist chairs the bank’s
MIS Council, an oversight group that provides governance with regard to standards, methods and production of financial and
operational reports and the management of enterprise data. Mr. Holmquist also acts as the bank’s Information Security Officer with
responsibility for oversight of the bank’s information security strategy as well as acting as a liaison to the Board of Directors. Prior to
joining Advanta, Mr. Holmquist spent over 12 years heading numerous consulting practices, with clients consisting of local, regional,
national and international banks. Prior to his consulting practices, Mr. Holmquist spent 10 years in a variety of bank positions with
responsibilities in branch operations, investment accounting, arbitrage portfolio modeling and analysis, mortgage securitization
and systems support. Outside of Advanta Mr. Holmquist chairs the Operational Risk Management for IT committee through the
Risk Management Association, a nationwide trade group based in Philadelphia focused on sound risk management practices in the
global financial services industry. Previously Mr. Holmquist was also an executive member of the California Bankers Association
Electronic Commerce Committee. Mr. Holmquist is the author of “Risk-Sizing ORM – Scaling Operational Risk Management For The
Small To Mid-sized Market”, is a contributing author to Operational Risk 2.0 (2007) and The Advanced Measurement Approach
to Operational Risk (2006), both by Incisive Media and writes periodic articles on operational risk management topics for OpRisk &
Compliance Magazine. Recent speaking engagements include conferences produced by The Risk Management Association (RMA),
Incisive Media, Active Communications International (ACI), Source Media and Tech Target.
Robert Coghlan, BNP Paribas
Managing Director; Head of Corporate Governance and Controls, North America
Robert Coghlan is Head of Corporate Governance and Controls at BNP Paribas, North American, and has held this position since
early 2002. He is also a Managing Director and a member of the Firms Territory Management Team, working directly for the CEO
and COO. His position as Head of Corporate Governance was created as a result of the increased Regulatory Environment, and
to ensure a transparent Oversight between the U.S. and Head Office in Paris. This framework was established by Mr. Coghlan
and consists of the firms Governance program, Regulatory Relationships, Enterprise Risk Management and Compliance Oversight.
The successful development of this process by Mr. Coghlan has not only become very successful in improving the firms overall
effectiveness but has now become the “policy” for the group globally. Mr. Coghlan continues to receive strong support from the
Regulators, Government Agencies and piers alike. The process and policies he has developed have become the “role model” for many
and was described and supported by the January 2005 edition of “Wall Street and Technology” magazine (page 42). In addition,
Mr. Coghlan also manages the North American Territory Operational Risk and Business Continuity Programs. These functions along
with the firm wide Governance and Control responsibilities have enabled Mr. Coghlan to ensure full compliance with AML/BSA, Risk
and Quality Assurance for the firm. Before assuming this Territory Management position, Robert spent the previous 6 years in the
firm managing the Bank Operations at Banque Nationale de Paris until May 2000 when Mr. Coghlan was responsible for integrating
the Operations and Controls of BNP and Paribas together.Prior to joining BNP Paribas, Robert spent 10 years at Lehman Brothers in
New York and London, where he managed Corporate Actions, Customer Service, Operations, Trade Support and Allocations. These
Departments were the core Operations of the Investment Bank, of which Robert was First Vice President. He reported directly to the
Head of Global Operations. He is a Member of the Institute of International Bankers (IIB), and a previous voting member of the
Securities Industry Association, Operations Division (SIA). He is also a member of the Organization for International Investment ( OFII
). He resides in Staten Island, NY where he is also Fire Chief of the only Volunteer Fire Department within the FDNY, the Richmond
Engine Company No 1. His efforts, hard work and dedication have been recognized over the years by the Community, Politicians and
Corporate Executives year after year. Bob also serves on the Board of Directors and is Treasurer of the Staten Island Historical Society,
the Board of the American Red Cross, NY Chapter and was recently appointed by the Mayor to the Community Board for his long
commitment to helping the communities of NY adopt best practices.
Paul E. Kaboth, Federal Reserve Bank of Cleveland Supervision and
Regulation
Assistant Vice President
Paul E. Kaboth is an assistant vice president in the Banking Supervision and Regulation Department at the Federal Reserve Bank
of Cleveland. He is responsible for specialty examinations in the risk areas of credit, market & liquidity, operations, and corporate
compliance for Fourth District state member banks and bank holding companies. Mr. Kaboth has been with the Cleveland Bank
since 1986, beginning his career as a field examiner. Since then he has held positions of increasing responsibility within Supervision
and Regulation, including serving as an applications analyst, the department’s chief enforcement examiner, as well as supervising
both safety and soundness and consumer affairs field examiners. Additionally, Mr. Kaboth was responsible for the department’s
support functions that included strategic planning and budgeting, information technology support, training and development, and
the office administrative staff. Most recently, Mr. Kaboth was responsible for the institutional compliance with consumer compliance
regulations as well as the Community Reinvestment Act. Mr. Kaboth holds a bachelor’s degree in business administration from Miami
University in Oxford, Ohio.
Niver Rubenyan, Sun Life Financial
Director, Operational Risk
Niver Rubenyan is the Director, Operational Risk at Sun Life Financial Services of Canada Inc. Her current role includes working
on the integration of Enterprise Risk Management within the organization and on developing best practices for Operational Risk
Management specifically. Niver holds an Honours Bachelor of Arts in Economics from the University of Toronto as well as the
Canadian Risk Management Diploma and the Fellowship in Risk Management. She is currently working towards the completion
of her MBA. Niver is an active member of the Risk and Insurance Management Society. She has been a member of the Board of
Directors of the Ontario chapter for three years and served as President from 2006-2007.
Angelos Deftereos, Marsh USA
Senior Vice President, Head of Operational Risk Practice North
America
Angelos heads the Marsh operational risk practice in North America. His main areas of responsibility
include assisting clients in developing integrated approaches to financing operational risks with
programs that are: Compliant with Basel II and U.S. regulations. Directly linked to the major risk
categories which drive exposure and economic capital requirements. Achieve the optimum balance
between protection and the total cost of risk, including the opportunity cost of capital employed.
Developing the insurance industry response to Basel II and general operational risk financing
requirements, including product development, and the utilization of operational risk information in the
underwriting function. Working with regulatory bodies to ensure that insurance receives the maximum
recognition possible as an operational risk capital mitigant. Prior to joining Marsh, Angelos was a director in Aon’s operational risk
practice in London where he had primary responsibility for designing Basel II compliant risk finance strategies for financial institutions
clients. From 1999 to 2001 Angelos worked in the Investment Banking Division of Goldman Sachs International specializing in
telecommunications and e-commerce. Angelos has a Bachelor of Economics Degree from Monash University, Post Graduate Diploma
in Banking and Finance from Monash University. Post Graduate Diploma in Applied Finance and Investment Securities Institute of
Australia.
Udayan Wagle, International Finance Corp
Director, Business Risk Department
Mr. Udayan V. Waglé is Director, Business Risk Department, at the IFC. An engineer with an MBA, he has been with IFC since 1980.
Before joining IFC, he spent seven years in the Indian private sector, in the manufacturing and iron and steel industries. In IFC, his
country experience includes a number of countries in Eastern and Southern Africa, as well as Colombia, Venezuela, Indonesia and
Malaysia. He has very broad sectoral experience, covering small business investment, manufacturing, hotels, textiles, fertilizers, gas
pipelines, financial services, and health and education. He has been on the boards of companies involved in development finance,
leasing, housing finance, and microfinance. In his current position, he is responsible for the development and oversight of the
operational risk management function, as well as the area of reputational risk management.
Michael Gandara, JP Morgan Chase
Global Information Risk Manager
Michael Gandara is the global Information Risk Manager for Credit & Rates Technology, as well as,
overall Infrastructure Technologies for JP Morgan’s Investment Bank. In this role Michael is responsible
for the risk and control assessment relating to applications supporting full cycle sales and trading
and their underlying operating systems and databases. He is also accountable for specific efforts to
comply with Sarbanes Oxley and other regulatory requirements. Michael has also served as the global
Information Risk Manager for data center technologies, at JP Morgan, responsible for the risk activities
relating to data center facilities, mainframe, midrange, and distributed computing operating systems
supporting various lines of business. Prior to joining JP Morgan Chase, Michael was a Senior Manager in
the Technology and Security Risk Services practice at Ernst & Young, serving financial services clients on
various assurance and advisory engagements. Michael also brings 15 years of internal audit experience
from Morgan Stanley, having served as their global IT Audit Director for their capital markets business and leading efforts relating to
retail brokerage and card services. Michael is a Certified Information Systems Auditor (CISA), co-authored the article “E-Commerce:
Audit the Rage” having receiving the 2003 Thurston Award, given for literary excellence, by the IIA, has presented “IT Audit
Management Strategies for Optimization” at the IIA Technology Conference, and also presented on IT Risk Management at their
Financial Services Conference.
Frederick Leffler, Roetzel & Andress
Partner, Business Services Group
FREDERICK W. LEFFLER is a partner in the Business Services Group of Roetzel & Andress’ Akron, Ohio
office where he focuses his practice on corporate and international transactions. Mr. Leffler represents
clients in structuring, negotiating and documenting strategic alliances, acquisitions and dispositions
of businesses, as well as attending to matters necessary for the ongoing operations of their business
ventures. His areas of practice are corporate and business services, closely held and emerging
businesses, mergers and acquisitions, private placements and international business. Mr. Leffler is
a member of the Akron and Ohio State bar associations, and the Ohio Society of Certified Public
Accountants (Professional Forum Committee). He has spoken on numerous occasions on several topics
related to domestic and international transactions. He received his B.A. degree from Grove City College
and his J.D. degree, cum laude, from The University of Akron School of Law where he is a senior staff
member of the Akron Law Review.
Keith White, Credit Suisse First Boston
Vice President Technology Risk
Keith White, a Vice President in Credit Suisse‘s Technology Risk department, joined Credit Suisse
First Boston in 1999 and established a global risk practice for reporting on and delivering against IT
audit risks. He later developed and applied risk analysis techniques that were used to assess various
technologies and then developed a standard methodology incorporating applicable internal and
external standards. His other duties have included COO/CFO CSFB infrastructure. Outside of Credit
Suisse, he has contributed to the development of industry standards and has published articles on
technology risk. He is a member of RMA‘s Operational Risk Management for IT committee and was
instrumental in delivering the 2005 conference held at Credit Suisse. Prior to Credit Suisse he has held
a variety of positions with financial services firms and consultancies including project manager, systems
engineer, application developer, and credit risk officer.
Booking line: tel.: (216) 920 3078, (216) 920 3082, fax: (216) 344 2207