2. By the end of this class you will have had
the opportunity to:
Gain an understanding of business ethics and
corporate social responsibility (CSR)
Examined examples of CSR in Aotearao New Zealand
Examined business ethics with regard to
smoking, alcohol and arms production
Viewed social responsibility from four viewpoints:
utilitarian, individual, moral rights and justice
3. Business ethics
Can a corporation have ethics?
What social responsibilities does a corporation have?
To return a profit to the shareholders? To protect its
stakeholders?
What are the ethical responsibilities of management?
Example: BP and the major oil spill off the coast of
USA
4. What do we mean by ethical
behaviour?
What is accepted to be ‘good’ or ‘right’ as opposed to
’bad’ or’ wrong’ in the context
Not what is legal or illegal
Views on ethical behaviour:
The unfettered free market view (Milton Friedman)
The utilitarian view
The individualist view
Moral rights view
The justice view
5. Close to home
Ivon Watkins Dow New Plymouth produced 245T from
1963 to 1987. Contains dioxin a ‘human carcinogen’
Why? Rest of world stopped production in 1980s
Used in Vietnam as ‘Agent Orange’ a defoliant with New
Zealand serviceman affected.
High incidence of cancer, Downs Syndrome and Spina
Bifida among families living near the IWD plant in New
Plymouth
‘’We bulldozed big pits and dumped 1000s of tonnes of
chemicals there.’
6. Twenty years on: New Plymouth
Marfell Park playground
Drums of dioxin come to the surface
‘Not a public health risk’ spokesman for NPCC
Parents ban kids from park
Agreement with local people
7. ‘Big Tobacco’
JIT-Macdonald Canada
our goal…if you are an adult and enjoy smoking, we
would like you to smoke our brand’
i.e. if you want to kill yourself, please use our
cigarettes!
‘We do not market cigarettes to children’
5m smokers in Canada
‘
8. Targeting youth, minorities and women
1999: spent record $8.4b on advertising and
promotion, a 22% increase on previous year
2000: $9.6b
2001: $11.4b
Marketing targets: minorities (Hispanic and Afro-
Americans), youth and women
9. (cont)
1996: smoking among Afro-Americans doubled
5x as many billboards in Afro-American
communities as white communities
Target: young women
1991-99: number of high school girls smoking went
up from 27 -34%
J R Reynolds (Malboro) company: ‘Dakota for
‘virile females’
Identified as ‘lower-socioeconomic, 18-24, lower
education, more likely to become pregnant
10. Smoking in New Zealand
‘Frighteningly high numbers of Maori women are
smoking during pregnancy…’
50% of Maori smoke
Maori young women are taking up smoking in greater
numbers
Why?
11. The good news: you are not alone!
Three quarters of all smokers in China are males.
Smoking will kill a third of all young Chinese males.
Study of 1.25 million Chinese revealed largest number
of smoking-related deaths in the world (2,000 people a
day)
By 2050 predict this figure could rise to 8,000 a day or
3m a year!
12. So let’s make smoking more affordable!
In 2009 BATSNZ cut price of its three brands 50c to
$1.10
Not illegal but the ethics?
Government spends millions trying to persuade people
to stop smoking
BATS entices people to smoke
What do you make of that?
Why doesn’t the Government make it much more
expensive? Exercise tax?
13. Binge drinking: The Way We Drink
(ALARC)
Pakeha
Urban
Male 30 and over
$70K
Women matching men
Quarter of young people drinking to ‘get drunk’
Half parents do not know when kids drinking
Maori drink less often but heavier
14. And to round off, the ethics of the arms
business
2008: first time American military expenditure hit 1
trillion dollars
American expenditure on military greater then the rest
of the world put together
England; BAE Al Yamamah Saudi scandal
Serious Fraud Office drops investigation
Minster of Defense: to win more export contracts we
need to adopt higher ethical standards…free from
corruption.’
15. We are not short of funds; it is what we do
with it that matters
REPORT: U.S. Military Spending Has Almost Doubled
Since 2001
A new report released today by SIPRI, a Swedish-based
think tank, reveals that U.S. military spending has almost
doubled since 2001. The U.S. spent an astounding $698
billion on the military last year, an 81% increase over the
last decade.
U.S. spending on the military last year far exceeded any
other country. We spent six times more than China — the
second largest spender. Overall, the world expended $1.6
trillion on the military, with the United States accounting
for the lion’s share:
16. What would you do?
You are the manager of a city bookshop
You claim to give students the lowest priced
textbooks
You know however that your rival is undercutting
you by a significant margin
Students complain
What would you do?
17. (cont)
Ignore the complaints?
Drop your price?
Justify your pricing strategy?
Take the issue to your boss?
Rely on student apathy!
18. Corporate social responsibility
“the obligation of an organisation to act in ways
that serve the interests of its stakeholders”
Who are stakeholders?
Who were the stakeholders in the Enron case?
Who are the stakeholders at the University of
Waikato?
19. What is the social responsibility of
business?
The Milton Freidman view (right wing)
Corporations are not people: people make decisions; businesses do not
Managers are agents of the owners – shareholders – and are
responsible to carry out their wishes
They have a fiduciary responsibility to maximise profits within the
context of what is generally agreed to be moral and ethical
They are not in the business of sorting out the ills of society:
unemployment racial discrimination, protecting the
environment, sustainability.
The New York Times Magazine, September 13, 1970. Copyright @ 1970 by The New York Times
Company.
20. The utilitarian view
Associated with the ideas of 19th century
philosopher such as John Stuart Mill
Assess the moral implications of decisions in term
of consequences
Ethical behaviour is that which delivers the
greatest good to the greatest number of people
e.g. making profits which are redistributed
through the tax system to society
21. Individualism
Pursuit of long-term self interests (self-interest rules!)
In the long term, it won’t be in our self-interest as a
corporation to lie and cheat
But in business, maybe we can push things to the
limit?
22. Moral-rights view
Underpins the founding ideas of the American
constitution
Associated with John Locke and Jefferson
Behaviour that protects the fundamental rights of
the people
Rights to life, liberty and the pursuit of happiness
In business; employee rights, privacy health and
safety
23. Justice view
Ethical decision should treat people fairly and
impartially based on rules and standards
Procedural justice to ensure fairness e.g. sexual
discrimination in the workplace
Distributive justice: people should be treated the
same regardless of race, gender, age etc.
Interactional justice: people should be treated with
dignity and respect
24. Conclusion
A difficult area for organisations and managers
‘Whistle-blowing’ at the individual level?
Simply rhetoric?
Has to be viewed in context ie the culture.