This document summarizes a presentation about using technology tools to engage volunteers. It discusses how technology can increase the visibility, accessibility, and capacity of volunteer programs. Various free and paid tools are presented for recruiting, retaining, and managing volunteers across the volunteer lifecycle. Attendees are encouraged to learn from experts, try different tools, and discuss challenges and solutions with each other.

1. It’s Alive! Tools to
Piece Together Your
Volunteer Engagement
Frankenstein
#12NTCfrank
Shari Ilsen
Rachael Caine
Daniel Marlay
VolunteerMatch
Volunteer begins.
Where volunteering

2. Evaluate This Session!
Each entry is a chance to win an NTEN engraved iPad!
or Online at www.nten.org/ntc/eval
#12NTCfrank
VolunteerMatch
Volunteer begins.
Where volunteering

3. Presenters
• Shari Ilsen
– Online Communications Manager, VolunteerMatch
– www.volunteermatch.org
– Facebook.com/VolunteerMatch
– @silsen
• Rachael Caine
– Volunteer Program Coordinator, Kiva
– www.kiva.org
• Daniel Marlay
– Volunteer Manager, Greater Bay Area Make-A-Wish
Foundation®
– www.SFWish.org
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

4. Why are we here?
FACT: 2/3 of volunteers
donate to the org they serve.
FACT: They donate on
average 10X more than
non-volunteers.
Fidelity® Charitable Gift Fund “Volunteerism and
#12NTCfrank Charitable Giving in 2009” VolunteerMatch
Volunteer begins.
Where volunteering

5. Technology is Your Game Changer
80% of internet Technology
increases:
users participate in
voluntary groups…
•Visibility
compared to 56% •Accessibility
of non-internet
users. •Overall capacity
The Social Side of the Internet, Pew
Internet & American Life Project, 2011
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

6. Agenda
•Volunteer lifecycle
•Technology tools
•Case studies
•Solutions salons
•Final inspiration
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

7. Volunteer Lifecycle
Recruit
Retain Manage
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

8. There is No 1-Stop Shop
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

9. How do find what’s right for you?
• Learn from experts
• Try stuff out
• Talk to each other
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

10. Experts
• #vmlearn
• AL!VE (Association
• Jayne Cravens of Leaders in
Volunteer
Engagement)
• Energize, Inc.
• Volunteering
• Idealist Resource Library on
IdeaEncore Network
• CyberVPM
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

11. Free Stuff
• Social Media • Recruitment Sites
– #VolunTweet – VolunteerMatch
– Facebook – Idealist
– YouTube – Sparked.com
– Flickr – Onlinevolunteering.org
– Blogs
– LinkedIn • Widgets
– Pinterest
– &you
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

12. VolunteerMatch
Volunteer begins.
Where volunteering

13. VolunteerMatch
Volunteer begins.
Where volunteering

14. VolunteerMatch
Volunteer begins.
Where volunteering

15. VolunteerMatch
Volunteer begins.
Where volunteering

16. VolunteerMatch
Volunteer begins.
Where volunteering

17. Stuff with a Cost
• Email • Software
– iContact – VolunteerMatters
– Emma – Convio
– MailChimp – Salesforce.com
– Volunteer2
• Texting – VolunteerSpot
– Software – VolunteerHub
TechSoup
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

18. Talk to Each Other
• Who are you?
• What do you do?
• What technology do you use for volunteer
engagement?
• What challenges are you facing with volunteer
engagement (and how could technology help)?
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering

19. Evaluate This Session!
Each entry is a chance to win an NTEN engraved iPad!
or Online at www.nten.org/ntc/eval
#12NTCfrank
VolunteerMatch
Volunteer begins.
Where volunteering

20. Final Inspiration
Special code for
free VolunteerMatch
Premium Tools:
VolunteersRock
Keep up the great work!
#12NTCfrank VolunteerMatch
Volunteer begins.
Where volunteering