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10 Things
    Your Competition
         is Doing
to Put You Out of Business

            in 2010
  and what you can do about it…
Technology Evangelist
since my early days...
Technology Evangelist
10 Things
    Your Competition
         is Doing
to Put You Out of Business

            in 2010
  and what you can do about it…
Change Ain’t Easy
Naked Emperors:
  The Failure of the
Republican Revolution

      Scot M. Faulkner
The Graph of Everything
Wrenching Change

   at an ever

Accelerating Pace
1 Gigabyte in 20 years!
Never learned to be a
   “touch typist”?
Brain – Computer Interface
A Pioneer
The Key Is –

    Being 15 Minutes

Ahead Of Your Competition
That’s my job
That’s my job

   Keeping my clients

15 minutes ahead of their
      competition
The Washington Network Management Team
Computer Networks &
Telephone System IT Support
We’re often taken in by the hype…
…and often disappointed
   with the results
Information
 Overload!
Information
 Overload!
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
They are grabbing top talent
   not available to you
Grabbing Talent Where I Find It
Remote Data Access
Remote IP Phones
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
They are using 40% less office
     space than you are

       with teleworkers
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
They are using
government money to setup their
      Remote Workforce
The $35,000

Free Lunch
    for
Teleworkers
Laptops, Servers

          Remote IP Phones

         Software & Consulting


Pay 80% of Your Cost Up to $3,500 per
     teleworker! You pay $700.
Size - 20 Employees Min.

Located around the I-495 Corridor
      in Northern Virginia

 Telework Minimum 6 days/mon
Multi-Tasking
- Ain’t No Such Thing -
Because we need another word for -
           unable to focus on the task at hand
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
Use 15% less staff than you do –

   becoming more productive
    by cutting out distractions
The Top Ten
         Employee Time Wasters
• 10 – Arriving late – Leaving early 2%
•   9 - Planning Personal Events 2.1%
•   8 - Applying for other jobs 2.4%
•   7 - Making personal phone calls 2.6%
•   6 - Texting friends/family 2.9%
•   5 - Running errands off – premises 3.2%
•   4 - Spacing out 3.9%
•   3 - Conducting personal business 6.8%
•   2 - Socializing with co-workers 23.4%

•   1 - Surfing the Internet – Personal Use – 44.7%
The Antidotes

• Phone Call - Detail Reporting

• Unified Threat Management
   • Data Upload Security
   • Websurfing Tracking

• First Step: Written Policies
• Trust…but Verify
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
“Bells & Whistles”
   • Lower their costs
    • Out-produce you
• Serve their clients better
One Man’s
   “Bell or Whistle”

          is

   Another Man’s
Competitive Advantage
Dual Monitors
Dual Monitors
        University of Utah Study:

Subjects completed tasks 44% - 52% faster

Net annual cost savings about $2.1 million
for companies with 250 employees
Office Phone Headsets
Smart Phones




Be there when your clients need you
Take your work
extension on the road
with you and never
miss a call
Presence
            Management

Where is your most valuable resource???
Automated
 Presence
Management
Video Conferencing
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
They are using Social Media for
   real business advantage

    this year is the “Tipping Point”
Curiosity
 Caution
Advantage!
Join the Conversation!
10 Things
    Your Competition
         is Doing
to Put You Out of Business
          in 2010
Alexandria Chamber of Commerce
- Major budget restrictions
- 11 year old PCs and Software
- Staff and Contractors need to
work remotely
- Unending expensive technical
problems
- Staff count fluxuates
- No failover – work stops
Alexandria Chamber of Commerce




moves to the Cloud
Cutting their IT Budget 40%
 by moving to the “Cloud”
Plenty of Broadband
Standard Office
     Server

Blade Server
Data Center
2,000 Blade Servers Inside
2,000 Blade Servers Inside
Modular Data Center
24 / 7 / 365 Monitoring
Snowed in?
Yet business goes on…
- 40% less IT costs
- Software always current
- Built-in Remote Access
- 24/7 Help Desk & Support
- Pay only for what you use

- Fault Tolerant – Never down
10 Things
    Your Competition
         is Doing
to Put You Out of Business

           in 2010

and what you can do about it…
They are grabbing top talent
    not available to you

       with remote access
to their voice and data systems
They are using 40% less office
     space than you are

       with teleworkers
They are using government money
             to setup
     their remote workforce
They are cutting their staff by 15%
  by cutting out the distractions!
They are using “Bells & Whistles”
              Tools
      - to lower their costs
       - out-produce you
   - serve their client’s better
They are using Social Media for
   real business advantage

    this year is the “Tipping Point”
Cutting their IT Budget 40%
 by moving to the “Cloud”
This is a new decade.

Don’t operate like it’s your last.

     Make changes now!
Assemble the Pieces to Win
                Tools
               With ROI Use less
        Social           Space
        Media                    Remote
Government                      Talent
  Money
                         Cut the
     Cloud             Distractions
   Computing
Rick Endres
          703.212.7100
RickEndres@WashingtonNetwork.com
30 South Quaker Lane
    Alexandria, Virginia
     877 - 7 AskTWN
www.WashingtonNetwork.com

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10 things your competitors are doing to put you out of business this year dulles rotary 9.25.10