Need a simple business plan? Here is a simple 10 step infographic that if followed will give you the perfect plan to start your business or raise money.
Ownership Accountability Training for mid level staffNeetu Maltiar
This document discusses the concept of accountability and owning one's work. It encourages taking responsibility for one's actions and outcomes rather than blaming external factors. It suggests thinking of one's job as being owned rather than rented, which could lead to behaviors like taking better care of it and feeling more pride. The document also notes that accountability means being able to justify one's actions and that as the CEO of one's own life, one is responsible for results. It advocates having a positive attitude and focusing on things within one's control rather than external concerns.
This document discusses ways to build accountable teams. It defines accountability as taking responsibility for one's actions and their consequences. It notes there are three meanings: accountability, responsibility, and commitment. It then outlines six tracks to develop accountability: 1) extending the perimeter of accountability; 2) developing empowerment; 3) developing a results-oriented culture; 4) encouraging innovation and risk-taking; 5) developing agility; and 6) redefining the manager's role to focus on communication, confidence, creation, and competency development through coaching. The overall message is that accountability is a process that requires empowering teams and focusing on collective goals and mutual accountability.
Presentation using Power Point covering SMART Goals and Objectives. Perfect for any one who wants know, What is SMART? How to set SMART Goals? Using SMART Objectives to improve business?
This document provides guidance on how to create an effective brochure. It recommends determining the target audience, purpose, and call to action for the brochure. It also suggests including the essential details of who, what, when, where, why and how in the brochure. The document advises keeping the brochure brief, visually appealing and easy to understand so readers are attracted and their interest is maintained. Finally, it states that brochures are a simple and affordable marketing tool that can provide useful information to an audience.
The document discusses developing an effective mentoring program, including defining the roles of mentors and mentees, the various stages a mentoring relationship progresses through, skills needed for mentoring, and tips for setting up a mentoring scheme. Mentoring can help with career development, psychosocial support, and organizational effectiveness when structured programs with goal-setting are implemented. Effective mentoring involves establishing trust, providing guidance and feedback, and supporting the mentee through career and personal growth.
Some basic guidelines for beginner freelancers. Briefly covers starting freelancing, getting projects, working with projects and clients etc.
Presented at a seminar on "Building Tech Career" at DUET, Gazipur, Dhaka. Arranged by http://tech.groups.yahoo.com/group/phpexperts/
Ownership Accountability Training for mid level staffNeetu Maltiar
This document discusses the concept of accountability and owning one's work. It encourages taking responsibility for one's actions and outcomes rather than blaming external factors. It suggests thinking of one's job as being owned rather than rented, which could lead to behaviors like taking better care of it and feeling more pride. The document also notes that accountability means being able to justify one's actions and that as the CEO of one's own life, one is responsible for results. It advocates having a positive attitude and focusing on things within one's control rather than external concerns.
This document discusses ways to build accountable teams. It defines accountability as taking responsibility for one's actions and their consequences. It notes there are three meanings: accountability, responsibility, and commitment. It then outlines six tracks to develop accountability: 1) extending the perimeter of accountability; 2) developing empowerment; 3) developing a results-oriented culture; 4) encouraging innovation and risk-taking; 5) developing agility; and 6) redefining the manager's role to focus on communication, confidence, creation, and competency development through coaching. The overall message is that accountability is a process that requires empowering teams and focusing on collective goals and mutual accountability.
Presentation using Power Point covering SMART Goals and Objectives. Perfect for any one who wants know, What is SMART? How to set SMART Goals? Using SMART Objectives to improve business?
This document provides guidance on how to create an effective brochure. It recommends determining the target audience, purpose, and call to action for the brochure. It also suggests including the essential details of who, what, when, where, why and how in the brochure. The document advises keeping the brochure brief, visually appealing and easy to understand so readers are attracted and their interest is maintained. Finally, it states that brochures are a simple and affordable marketing tool that can provide useful information to an audience.
The document discusses developing an effective mentoring program, including defining the roles of mentors and mentees, the various stages a mentoring relationship progresses through, skills needed for mentoring, and tips for setting up a mentoring scheme. Mentoring can help with career development, psychosocial support, and organizational effectiveness when structured programs with goal-setting are implemented. Effective mentoring involves establishing trust, providing guidance and feedback, and supporting the mentee through career and personal growth.
Some basic guidelines for beginner freelancers. Briefly covers starting freelancing, getting projects, working with projects and clients etc.
Presented at a seminar on "Building Tech Career" at DUET, Gazipur, Dhaka. Arranged by http://tech.groups.yahoo.com/group/phpexperts/
Business Analyst - Roles & ResponsibilitiesEngineerBabu
Business analysts can benefit business multifold by successfully performing their roles and responsibilities. One of their important jobs is to make the project better understandable for both, the team as well as the client. Read more: https://engineerbabu.com/blog/business-analyst-role-and-responsibilities/
Delegation is important for business growth. It allows managers to focus on high-value tasks while increasing productivity. To delegate effectively, managers should select the right person for each task, provide training, set clear expectations, and then trust the employee to complete the work without micromanaging. When done properly, delegation boosts employee morale, improves work-life balance for managers, and allows both the business and its employees to reach their full potential.
Coaching for Better Performance outlines a coaching module to help employees overcome challenges and face tough competition. The module involves analyzing organizational structure, understanding reporting lines, listening to employee feedback, planning and initiating coaching, reviewing performance, setting goals for independent work, and eventually ending formal coaching. It also advises determining whether issues are related to skills or willingness, as skills issues can be addressed through training but willingness issues may require behavior modification or finding opportunities outside the organization. Contact details are provided for further consultation.
Slides from recent Leadership & Team Development workshops for clinical leaders (staff nurses and sisters) as part of their professional development programmes.
Creating a culture of accountability breakout workshop presentationChase Lawrence
This document discusses creating a culture of accountability in the workplace. It defines accountability as taking responsibility for one's actions. A culture of accountability does not develop overnight and requires transformation through public and private conversations to shift communal culture. The document outlines the SLE Model for holding employees accountable: Set clear expectations; Invite commitment; Measure progress; Provide feedback; and Link to consequences by evaluating effectiveness. Accountability is about measuring results, not intentions. Leaders are responsible for embedding accountability into operations through clear expectations, commitment, feedback, and consequences.
The document outlines the key steps in a typical sales cycle:
1) Greeting the customer and determining their needs through questioning and assessing their knowledge level and type of buyer.
2) Recommending appropriate solutions to meet the customer's needs and addressing any concerns they may have.
3) Enhancing the sale where possible through upselling, cross-selling, and additional recommendations to close the agreement and obtain the business.
The document provides an overview of mentoring concepts and best practices. It discusses key topics such as the origin of mentoring, understanding mentoring, the mentorship process, skills needed for effective mentoring, and principles of mentoring relationships. Examples of famous mentor-mentee pairs are also listed.
Introduction to customer care and service
Main Contents
Customer
service
customer care/service
Types of customers
Types of customer services
Definition of Customer
What does customer mean?
why we need to study customer care & services?
Types of customers
six secrets of customer service
Fundamentals of customer care
Understanding the service product
This document outlines principles and best practices for effective customer service. It discusses 10 fundamentals of customer service, including focusing on customer perceptions and expectations, empowering employees, and maintaining quality. A 10-step approach is also presented: 1) listen to customers, 2) develop the right strategy, 3) set service standards, 4) hire and train staff, 5) foster internal marketing, 6) empower staff, 7) promote a customer-oriented culture, 8) ensure commitment at all levels, 9) measure performance, and 10) continuously differentiate and improve the customer experience. Requirements and the "10 Ps" of effective customer service are also briefly covered.
This presentation is all about meaning and importance of content writing, tools required by a content writer and tips and tricks to become a content writer.
Mentoring has been widely recognized by top firms as an extremely beneficial career development tool, affecting employees’ success, job satisfaction and turnover rate. Mentoring PowerPoint Presentation Content slides include topics such as: 8 steps of mentoring, 29 points on emotional intelligence, 5 slides on organization’s gains, 6 mentor gains, 5 protégé’s gains and responsibilities, different ways of mentoring, qualifications for a mentor, general rules and guidelines, identifying candidates for protégé, and life cycle of mentoring relationship, increasing the pool of talented people, reducing recruiting and training costs, how to's and much more.
Role Accountability is good. Personal Responsibility is great.
Accountability is about managing roles. Personal Responsibility is about leading change.
When you focus on Accountability > Responsibility you get unhappy people and low performance.
When Responsibility > Accountability you get happy people and amazing performance.
The document discusses tools that can encourage accountability in teams. It describes job descriptions, job scorecards, execution action plans, organizational processes lists, and regular meeting rhythms as tools that outline responsibilities, set measurable goals, clarify tasks and timelines, assign responsibilities, and promote continuous communication to boost accountability. Implementing these tools starts with exemplifying accountability at the core team level.
This document discusses how having a positive attitude at work can boost morale and improve results. It recommends choosing your attitude towards projects, doing what you enjoy, sharing positive energy with coworkers, engaging customers in a fun way to make their day, and being present with coworkers and customers. References for further reading on the topic are also provided.
This document provides an overview of customer service best practices. It begins with keys to a successful day, such as limiting distractions and sharing knowledge. It then defines customer service and what makes service exceptional or poor. Customer satisfaction is described as a compilation of various factors. Different types of customers are identified, both external and internal. Characteristics of exceptional customer service are listed, including being a team player, accountable, respectful, and solving problems. The importance of knowledge, support, and creating memorable experiences is discussed. Relationship building, meeting expectations, and dealing with bias and difficult situations/customers are also covered. The document concludes by listing presenters' contact information.
The document outlines a seven step selling cycle for successful sales. The steps are: 1) Prospecting to find qualified buyers, 2) Making original contact and building rapport, 3) Qualifying prospects to determine fit, 4) Presenting the product while demonstrating trustworthiness, 5) Addressing any concerns raised, 6) Closing the sale, and 7) Getting referrals from satisfied customers. Following this cycle and developing strong product knowledge, selling skills, and a positive attitude will lead to good sales outcomes.
How to do personal branding to stand out? In today’s digital social world, personal branding is essential to form trust, differentiate yourself, form trust, control perception, and eventually become thought leader. In this deck, I explain how to become a thought leader by creating your personal brand leveraging social media (e.g., LinkedIn, Twitter). Further, I explain how to thrive on social media using tools to automate, find valuable content to share, and leverage growth hacking techniques.
A little guide for agency people giving and idea about some basic hints and requirements for a proper agency client servicing as I see them through the perspective of my own career and experience.
Start your freelancing journey today!
A simple guide on how to start your career as a freelancer. A step-by-step process., plus an explanation of different concepts associated with the freelancing market.
Here are the key points about objectives:
- Objectives are specific, measurable targets that a business sets to achieve its overall aims.
- They are more focused and quantifiable than aims. Objectives need to be SMART - specific, measurable, achievable, realistic and time-bound.
- Objectives are set at different levels within a business - corporate, departmental and individual. Corporate objectives focus on the whole organization, departmental objectives are for specific functions, and individual objectives are personal targets.
- Objectives help businesses achieve their aims by providing clear direction. They motivate employees and allow performance to be measured. Objectives must be consistent with a business's overall aims.
- Setting objectives is important
Business Analyst - Roles & ResponsibilitiesEngineerBabu
Business analysts can benefit business multifold by successfully performing their roles and responsibilities. One of their important jobs is to make the project better understandable for both, the team as well as the client. Read more: https://engineerbabu.com/blog/business-analyst-role-and-responsibilities/
Delegation is important for business growth. It allows managers to focus on high-value tasks while increasing productivity. To delegate effectively, managers should select the right person for each task, provide training, set clear expectations, and then trust the employee to complete the work without micromanaging. When done properly, delegation boosts employee morale, improves work-life balance for managers, and allows both the business and its employees to reach their full potential.
Coaching for Better Performance outlines a coaching module to help employees overcome challenges and face tough competition. The module involves analyzing organizational structure, understanding reporting lines, listening to employee feedback, planning and initiating coaching, reviewing performance, setting goals for independent work, and eventually ending formal coaching. It also advises determining whether issues are related to skills or willingness, as skills issues can be addressed through training but willingness issues may require behavior modification or finding opportunities outside the organization. Contact details are provided for further consultation.
Slides from recent Leadership & Team Development workshops for clinical leaders (staff nurses and sisters) as part of their professional development programmes.
Creating a culture of accountability breakout workshop presentationChase Lawrence
This document discusses creating a culture of accountability in the workplace. It defines accountability as taking responsibility for one's actions. A culture of accountability does not develop overnight and requires transformation through public and private conversations to shift communal culture. The document outlines the SLE Model for holding employees accountable: Set clear expectations; Invite commitment; Measure progress; Provide feedback; and Link to consequences by evaluating effectiveness. Accountability is about measuring results, not intentions. Leaders are responsible for embedding accountability into operations through clear expectations, commitment, feedback, and consequences.
The document outlines the key steps in a typical sales cycle:
1) Greeting the customer and determining their needs through questioning and assessing their knowledge level and type of buyer.
2) Recommending appropriate solutions to meet the customer's needs and addressing any concerns they may have.
3) Enhancing the sale where possible through upselling, cross-selling, and additional recommendations to close the agreement and obtain the business.
The document provides an overview of mentoring concepts and best practices. It discusses key topics such as the origin of mentoring, understanding mentoring, the mentorship process, skills needed for effective mentoring, and principles of mentoring relationships. Examples of famous mentor-mentee pairs are also listed.
Introduction to customer care and service
Main Contents
Customer
service
customer care/service
Types of customers
Types of customer services
Definition of Customer
What does customer mean?
why we need to study customer care & services?
Types of customers
six secrets of customer service
Fundamentals of customer care
Understanding the service product
This document outlines principles and best practices for effective customer service. It discusses 10 fundamentals of customer service, including focusing on customer perceptions and expectations, empowering employees, and maintaining quality. A 10-step approach is also presented: 1) listen to customers, 2) develop the right strategy, 3) set service standards, 4) hire and train staff, 5) foster internal marketing, 6) empower staff, 7) promote a customer-oriented culture, 8) ensure commitment at all levels, 9) measure performance, and 10) continuously differentiate and improve the customer experience. Requirements and the "10 Ps" of effective customer service are also briefly covered.
This presentation is all about meaning and importance of content writing, tools required by a content writer and tips and tricks to become a content writer.
Mentoring has been widely recognized by top firms as an extremely beneficial career development tool, affecting employees’ success, job satisfaction and turnover rate. Mentoring PowerPoint Presentation Content slides include topics such as: 8 steps of mentoring, 29 points on emotional intelligence, 5 slides on organization’s gains, 6 mentor gains, 5 protégé’s gains and responsibilities, different ways of mentoring, qualifications for a mentor, general rules and guidelines, identifying candidates for protégé, and life cycle of mentoring relationship, increasing the pool of talented people, reducing recruiting and training costs, how to's and much more.
Role Accountability is good. Personal Responsibility is great.
Accountability is about managing roles. Personal Responsibility is about leading change.
When you focus on Accountability > Responsibility you get unhappy people and low performance.
When Responsibility > Accountability you get happy people and amazing performance.
The document discusses tools that can encourage accountability in teams. It describes job descriptions, job scorecards, execution action plans, organizational processes lists, and regular meeting rhythms as tools that outline responsibilities, set measurable goals, clarify tasks and timelines, assign responsibilities, and promote continuous communication to boost accountability. Implementing these tools starts with exemplifying accountability at the core team level.
This document discusses how having a positive attitude at work can boost morale and improve results. It recommends choosing your attitude towards projects, doing what you enjoy, sharing positive energy with coworkers, engaging customers in a fun way to make their day, and being present with coworkers and customers. References for further reading on the topic are also provided.
This document provides an overview of customer service best practices. It begins with keys to a successful day, such as limiting distractions and sharing knowledge. It then defines customer service and what makes service exceptional or poor. Customer satisfaction is described as a compilation of various factors. Different types of customers are identified, both external and internal. Characteristics of exceptional customer service are listed, including being a team player, accountable, respectful, and solving problems. The importance of knowledge, support, and creating memorable experiences is discussed. Relationship building, meeting expectations, and dealing with bias and difficult situations/customers are also covered. The document concludes by listing presenters' contact information.
The document outlines a seven step selling cycle for successful sales. The steps are: 1) Prospecting to find qualified buyers, 2) Making original contact and building rapport, 3) Qualifying prospects to determine fit, 4) Presenting the product while demonstrating trustworthiness, 5) Addressing any concerns raised, 6) Closing the sale, and 7) Getting referrals from satisfied customers. Following this cycle and developing strong product knowledge, selling skills, and a positive attitude will lead to good sales outcomes.
How to do personal branding to stand out? In today’s digital social world, personal branding is essential to form trust, differentiate yourself, form trust, control perception, and eventually become thought leader. In this deck, I explain how to become a thought leader by creating your personal brand leveraging social media (e.g., LinkedIn, Twitter). Further, I explain how to thrive on social media using tools to automate, find valuable content to share, and leverage growth hacking techniques.
A little guide for agency people giving and idea about some basic hints and requirements for a proper agency client servicing as I see them through the perspective of my own career and experience.
Start your freelancing journey today!
A simple guide on how to start your career as a freelancer. A step-by-step process., plus an explanation of different concepts associated with the freelancing market.
Here are the key points about objectives:
- Objectives are specific, measurable targets that a business sets to achieve its overall aims.
- They are more focused and quantifiable than aims. Objectives need to be SMART - specific, measurable, achievable, realistic and time-bound.
- Objectives are set at different levels within a business - corporate, departmental and individual. Corporate objectives focus on the whole organization, departmental objectives are for specific functions, and individual objectives are personal targets.
- Objectives help businesses achieve their aims by providing clear direction. They motivate employees and allow performance to be measured. Objectives must be consistent with a business's overall aims.
- Setting objectives is important
From ideation to planning and execution, writing a business plan allows entrepreneurs to thoroughly think through their ideas, products/services, target markets, and financial projections. A business plan defines the company's mission, vision, and values; describes the offer and competitors; establishes the management team and legal structure; and provides financial projections to demonstrate profitability. Developing a business plan forces due diligence and helps secure necessary funding.
The document discusses whether a business plan is needed and provides guidance on writing an effective business plan. Key points include:
- A business plan is not always necessary but is helpful for seeking funding, defining objectives, and reviewing business progress. It is required for loans and investors.
- An effective plan has a clear structure, demonstrates the business idea and management's ability to succeed, and shows profitability through financial projections.
- The plan should include an executive summary, company overview, products/services, market analysis, strategy, management team, and financial plan to prove revenue will exceed expenses.
- Maintaining and reviewing the plan against results allows the business to track progress and make adjustments to objectives and strategies
Vision and Mission PPT (Roll No. 40 ) Parimal Abruk.pptxParimalAbruk1
This document discusses and provides examples of vision and mission statements of multinational companies. It begins by defining what a mission statement and vision statement are, including that a mission statement describes a company's purpose and objectives, while a vision statement describes where a company wants to be in the future. It then provides details on how to write an effective mission statement by including the company's offering, values, and how the offering aligns with values. Key parts of an effective vision statement are described as being aspirational, ambitious, practical and achievable, and general. Examples of vision and mission statements are then provided for companies like Microsoft, LinkedIn, Sony, Facebook, Paytm, Google, Tesla, and Amazon.
The document provides guidance on developing a business plan for a real estate business. It discusses formulating the plan with an advisor, crafting the plan for success, and understanding how the plan will directly affect business success. It also covers evaluating why real estate, what the plan will do, developing goals and objectives, marketing strategies, and financial forecasting. Tips are provided on creating a vision, developing an abundance mentality, and conducting a SWOT (strengths, weaknesses, opportunities, threats) analysis.
This document provides guidance on creating a business plan for a real estate business. It discusses formulating the plan by getting advice from mentors. As an entrepreneur, planning is key to success. The document outlines evaluating why real estate, what a plan will do, and provides worksheets to analyze strengths, weaknesses, opportunities, threats, and set SMART goals. It also covers operational strategies like vision, mission, services, and legal structure. Marketing strategies like identifying target markets and creating a referral network are discussed. The document provides templates and guidance for setting financial and productivity goals to achieve the necessary revenue.
The document provides guidance on writing an effective business plan. It emphasizes that a business plan forces objective evaluation of a business idea, helps identify strengths and weaknesses, and is important for obtaining financing. It outlines key components of a business plan including descriptions of the business, products, location, marketing plan, management plan, and financial plan. Sound financial management and planning are stressed as important for business success.
The document provides information on initial business planning, including the importance of developing a business plan and key components to include. It discusses how a business plan describes a company's goals and operations, while the business model details how the company will achieve those goals. The document also includes a template for an initial business plan, covering topics like the company description, market analysis, management structure, products/services, and financial projections.
A business plan outlines the key elements needed to start and run a business successfully. It includes a mission statement describing the business's purpose, a SWOT analysis identifying strengths, weaknesses, opportunities, and threats, and financial projections like sales forecasts and profit/loss statements. An effective marketing plan is also essential to explain how the business will attract customers and differentiate itself from competitors. Regularly reviewing and updating the business plan helps ensure all business activities align with goals and makes needed adjustments.
The document provides guidance on creating an effective business plan. It recommends beginning with an executive summary that briefly outlines goals, background, and financial position. The next sections should include a business description, market analysis of the industry and competition, an action plan for operations and management, and financial projections and funding requests. The business plan should clearly and concisely communicate the problem being solved, market opportunity, and strategy for achieving success.
The document discusses the process of starting a business. It begins by explaining the importance of evaluating one's strengths, weaknesses, and goals to determine if entrepreneurship is suitable. It then outlines several questions to consider regarding business ideas, type of business, and legal structure. Finally, it emphasizes that drafting a thorough business plan is a critical step for obtaining financing to start up a new venture.
Concept development by angela ihunweze for leapAngela Ihunweze
This document provides guidance on developing an effective business concept. It explains that a business concept validates the business idea and ensures all aspects are thoroughly considered. Key elements of a business concept include identifying customer needs, the product or service offering, target market, value proposition, distribution channels, and financial requirements. Developing a clear mission and vision statement to guide the business is also important. Questions are provided to help structure each element of the concept, from industry analysis and competition to sales projections and resource requirements. The goal is to cover all bases and anticipate challenges before launching the business.
The document provides advice for entrepreneurs considering starting their own business. It outlines several key points: entrepreneurs should build their business around a concept with meaningful value for customers; an important early step is creating a business plan; the focus should be on developing a strong, sustainable business model rather than financial projections; experience working in different organizations is valuable before launching one's own enterprise; entrepreneurs should think big but be realistic about scaling capabilities; and one's ability to scale a business should be limited only by ambition, not access to capital, given today's availability of early funding. The document emphasizes the importance of networking with other entrepreneurs and seeking guidance from those further along in their entrepreneurial journey.
The document provides guidance on creating effective vision and mission statements for a business. It explains that a vision statement describes the desired future state or goals of the business, while a mission statement outlines how the business will achieve its vision through its plans and purpose. The document then gives tips for crafting concise yet inspiring vision and mission statements, including focusing on outcomes rather than operations, using simple rather than complex language, and defining how the business benefits customers, employees, and owners. Examples of clear and focused vision and mission statements from companies like Tesla, PayPal, Walmart and Ikea are also provided.
An introduction to business plans outlines the purpose and components of an effective business plan. A business plan serves as a blueprint that predicts viability and forecasts success for a proposed business project. It conveys an entrepreneur's vision to potential investors. There are typically three primary parts to a business plan - the business concept, marketplace section, and financial section. The business concept discusses the industry, business structure, products/services. The marketplace section describes potential customers and competition. The financial section contains income/cash flow statements and balance sheets. A good business plan follows guidelines and breaks into seven key components such as executive summary, business description, and financial factors.
This document provides 15 frequently asked questions about starting and running a small business. It addresses questions about determining if someone has the right characteristics to be an entrepreneur, how to evaluate one's own skills and capabilities for starting a business, the importance of writing a business plan even without seeking financing, how to determine startup costs and expenses, the purpose and importance of financial statements, why monthly cash flow analysis is critical, ways to obtain cash to maintain and grow a business, why location is so important, how to evaluate competition, strategies for better marketing a business, what to consider when creating marketing brochures, how to improve customer service, and resources for getting answers to business-specific questions. SCORE is identified as an organization that provides free
This document provides an overview of a business class curriculum. It outlines general knowledge topics like identifying business opportunities, writing business plans, and accounting solutions. It also covers business skills like strategic management, marketing, and operations management. Case studies on different industries are included. The document provides details on elements to include in a business plan like the executive summary, market analysis, and financial projections. It also discusses options for raising capital like using personal savings, loans from family and friends, credit from suppliers, and finding investors.
Similar to 10 steps to build the perfect business plan (20)
The Death of Advertising Employment #WhatTheFreelanceBrent Spilkin
The 4 threats to advertising are consultants, Software, New business and The gig economy.
This is the slide deck presented to Vega in Durban 5 October 2017
For booking contact brent@whatthefreelance.com
How to build a perfect business plan with innovaticsBrent Spilkin
The document provides guidance on developing an effective business plan. It explains that a business plan focuses thinking, communicates vision, and provides evidence of financial viability. Developing a plan requires explaining the opportunity, products/services, marketing, customers, and competition. Writing a plan can expose flaws in thinking and allow changes before launch. The plan should showcase goals and the strategy to achieve them. A sample business plan table of contents and sections are then provided as a template to develop the key elements of a successful plan.
The Netflix Culture document. A template for Culture in your company.Brent Spilkin
Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. But when Reed Hastings and I (along with some colleagues) wrote a PowerPoint deck explaining how we shaped the culture and motivated performance at Netflix, where Hastings is CEO and I was chief talent officer from 1998 to 2012, we had no idea it would go viral. We realized that some of the talent management ideas we’d pioneered, such as the concept that workers should be allowed to take whatever vacation time they feel is appropriate, had been seen as a little crazy (at least until other companies started adopting them). But we were surprised that an unadorned set of 127 slides—no music, no animation—would become so influential.
YouTube marketing strategy : Hero, Hub and HygieneBrent Spilkin
Deciding on your YouTube social media strategy?
This marketing strategy will help you understand how to sell to brands and which content to create for them.
Peka Kucha presentation on Networking and the Value of your Network | April 2015Brent Spilkin
This document promotes the benefits of aligning with influencers to grow one's network and make money. It claims that influencers bring not only their audience but also their audience's network due to the viral nature of social media as described by Metcalfe's Law. A key message is that influencers can drive real action and influence through their connections if one spends time with the right people who will help you succeed financially and professionally.
AFDA presentation 13 feb 2015 (The South African School of Motion Picture Med...Brent Spilkin
The presentation to the 4th year students on basic business, motivation, social media and the future of broadcasting.
Thank you http://www.afda.co.za/
www.growingpains.biz
Everything you need to know about Exit InterviewsBrent Spilkin
The document discusses the value of exit interviews from an entrepreneur's perspective. It notes that exit interviews, when conducted respectfully and non-confrontationally, can provide valuable insights about what is going well and areas for improvement at a company by eliciting candid feedback from departing employees. The entrepreneur advocates that CEOs conduct exit interviews themselves with all exiting staff until the company grows too large, at which point senior leadership should take over the responsibility.
Porters 5 forces - a simple explanationBrent Spilkin
Porters Five forces - a simple explanation
Porter five forces analysis is a framework to analyse level of competition within an industry and business strategy development.
It draws upon industrial organisation (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market
The document discusses key concepts in marketing such as identifying customer needs, developing products to meet those needs, and promoting and distributing products effectively. It emphasizes that successful marketing requires understanding customers and focusing on their needs and satisfaction rather than the organization's own interests. The top five rules of marketing highlighted are that marketing should always be customer-centric rather than self-focused. Standard marketing strategies like the four P's of marketing and ways for organizations to grow their market share are also outlined.
Developing a marketing communications plan using the SOSTAC model | Growing P...Brent Spilkin
Developing a marketing communications plan using the SOSTAC model
For traditional or digital campaigns this user friendly tool will help you create and measure a successful plan.
Lean Six Sigma and the principles of Kaizen for your business Brent Spilkin
Lean Six Sigma and the principles of Kaizen for your business
This presentation covers: Lean business practises, Six Sigma and its principles, Kaizen, Value streaming and the 5S's.
Its a working document that at a very high level covers all these principles.
Growing Pains Business Coaching is available here www.spillly.com or via mail kim@spillly.com
Thank you.
There is nothing more important than hiring the right people into your business.
How are you finding these people?
How do you test them?
How can you be sure they are the best fit for your culture?
This is a presentation that will address your concerns.
Please feel free to ask me any questions at brent@spillly.com
The importance of storytelling and authentic leadership by Kevin WelmanBrent Spilkin
Kevin’s presentation was entitled ‘Importance of storytelling and authentic leadership’ and covered the importance of good storytelling in your business and the duties that MD’s and business owners have to become authentic story tellers.
The overriding theme that Kevin shared was as follows:
Be as you wish to be seen and be authentic
Be available and have an opinion
Your reputation is all you have.
Lifecycle of a business - Business CoachingBrent Spilkin
Understanding where your business is and where it could go.
Lifecycle of a business is a tool that helps businesses identify issues and growth hurdles.
Swot analysis template | Growing Pains Business CoachingBrent Spilkin
This document provides examples of criteria to consider when conducting a SWOT analysis for a new business opportunity. It lists potential strengths, weaknesses, opportunities, and threats. Strengths include capabilities, competitive advantages, resources, experience, and financial reserves. Weaknesses involve disadvantages, gaps in capabilities, vulnerabilities, and financial issues. Opportunities consist of market developments, trends, technologies, partnerships, and new markets. Threats comprise political, legislative, environmental, economic, competitor, and seasonal factors. The document serves as a template to systematically analyze an organization's internal and external factors.
SWOT Analysis | Growing Pains Business CoachingBrent Spilkin
The document provides information on SWOT analysis, including:
- SWOT is an acronym that stands for Strengths, Weaknesses, Opportunities, and Threats. It is a structured planning method used to evaluate these four internal and external factors for a project or business.
- A SWOT analysis focuses on identifying the strengths and weaknesses (internal factors) of an organization, as well as external opportunities and threats. It helps reveal positive forces that can be utilized and problems that need addressing.
- The SWOT process involves brainstorming and listing factors in each category, both from an internal perspective and considering how outside stakeholders view the organization. It can be used at various stages for planning
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L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
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https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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1. Producing a business plan
means focusing your thinking
and communicating your
vision to others. You also get
the chance to provide
evidence that your business
idea is financially viable
Producing a business plan
means focusing your thinking
and communicating your
vision to others. You also get
the chance to provide
evidence that your business
idea is financially viable
Writing a business plan
requires explaining the
opportunity, what products or
services you will sell, how
they’ll be marketed and sold,
which customers you’ll target
&what competition you face.
Writing a business plan
requires explaining the
opportunity, what products or
services you will sell, how
they’ll be marketed and sold,
which customers you’ll target
&what competition you face.
Writing a start-up business
plan can expose flaws in your
thinking, which enables you
to make changes before you
go ahead and launch your
business.
Writing a start-up business
plan can expose flaws in your
thinking, which enables you
to make changes before you
go ahead and launch your
business.
A business plan should
showcase your vision. The
reader should know where
you want to take your
business (ie your goals) and
how you plan to get there (ie
your development strategy).
A business plan should
showcase your vision. The
reader should know where
you want to take your
business (ie your goals) and
how you plan to get there (ie
your development strategy).
A
TACTICAL
INNOVATICS
PLAN
TABLE OF CONTENTS
1. INTRODUCTION
2. EXECUTIVE SUMMARY
3. MISSION, VISION & STRATEGY
4. PRODUCTS & SERVICES
5. REVENUE SOURCES
6. FUTURE GROWTH
7. MARKETING PLAN
8. OPERATIONAL PLAN
9. ORGANISATIONAL PLAN
10. THE FINANCIAL PLAN
(BUDGETS AND FUNDING)
1. I N T R O D U C T I O N
Introduce your business here and provide a high level overview. Don’t get into too much
detail, rather think of this section as an elevator pitch. Answer questions such as
business name, purpose, target market, revenue source(s), structure (CC, Pty etc.),
physical location and ownership. This section should be a few paragraphs (about half a
page).
VISION
WHAT
HOW
WHO
WHY
A vision statement is where you
present a clear and defined
description of the desired
outcome of your business. The
first sentence of your vision
statement should be a short, yet
powerful, sentence which
captures the overall spirit of the
business. The vision statement
can be one paragraph, or several
paragraphs
MISSION
The mission statement is a short statement of the
purpose of the business.
OBJECTIVES
The business objectives are statements defining the
tangible deliverables of the business and what they are
expected to achieve. The objectives should be concisely
written so they can be evaluated at a later date to see
whether they were achieved and to the extent they were
achieved
GOALS
When writing the objectives be sure that they are specific,
measurable, attainable, realistic and time bound. Start out
by stating the overreaching objective of the business (the
primary reason for chartering the project), then follow it up
with the more specific detailed objectives of the business.
KEYS TO SUCCESS
In this section you need to identify the keys to success for
your business. What will make your business more likely
to succeed than other comparable businesses? What
makes your business special?
State the purpose
of your business.
Identify Ownership
Target Market &
Growth Plans
Write this section last as it is a
high level summary of your
entire business plan. This
section is read by high level
executives who have a need to
know about your business but
don’t necessarily have the time
to read all the specifics. If they
need specifics on any particular
topic, they will go to that
section of the business plan
2. E X E C U T I V E S U M M A R Y
Unique Selling
Proposition
3. MISSION, VISION AND STRATEGY
10
EASY
STEPS
2. For many of us entrepreneurs it’s
difficult to identify their strengths
and weaknesses; especially our
weaknesses. We like to think that
we are capable of most anything
we put our minds to and that
we’re experts on most everything.
For many of us entrepreneurs it’s
difficult to identify their strengths
and weaknesses; especially our
weaknesses. We like to think that
we are capable of most anything
we put our minds to and that
we’re experts on most everything.
However, successful
entrepreneurs have a
common character where
they are able to objectively
identify their weaknesses and
seek outside help accordingly.
However, successful
entrepreneurs have a
common character where
they are able to objectively
identify their weaknesses and
seek outside help accordingly.
By identifying our weaknesses
we determine where we need
to improve ourselves, but
most importantly for what
areas we should look to
outsource to someone more
qualified.
By identifying our weaknesses
we determine where we need
to improve ourselves, but
most importantly for what
areas we should look to
outsource to someone more
qualified.
Retrospectively, by identifying
our strengths we then know
what can be leveraged to
build the business and ensure
success
Retrospectively, by identifying
our strengths we then know
what can be leveraged to
build the business and ensure
success
Strengths,
Weaknesses,
Opportunities and
Threats
(SWOTs)
4. Products and Services
Every business produces some sort
of product or service. In this section
you will identify and describe the
product and/or service your
business will provide.
STRATEGIES
The strategies section is where you sit down
and develop a high level map of how you’re
going to build your business. The strategies
should be developed from a 15,000 foot view.
You’ll use this section as your roadmap to
building the business.
SALES
PROJECTIONS
Market
Analysis
COMPETITION
CUSTOMER
PROFILE
MARKET
SIZE
Describe the size of the market in
which your business will be
competing. Talk about sales and
market share projections for your
company.
ADVERTISING
Traditional : print, radio, TV, flyers, billboards
Digital: social media, website, Google
PUBLIC RELATIONS
“Public relations is a strategic communication process that
builds mutually beneficial relationships between
organizations and their publics.”
8. OPERATIONS PLAN
Which locations?
What systems?
Which partners?
Which bank?
Loans and gearing?
9.THE ORGANISATIONAL PLAN
This section covers the ownership and management
structure of the company. It is okay to have the same
person fill multiple roles as this is common with many
small businesses.
What does the organogram and reporting lines look like?
The primary reason
to start a business
is to make money.
In this section you
will identify how
your business will
generate revenues.
In what way will
you generate
income?
We entrepreneurs know that
business is dynamic and in
order to succeed we need to
be able to make changes to the
business according to market
demands. This section
identified areas which the
business can expand into.
5. R E V E N U E S O U R C E S
What are your topline
Financial projections
over the next
5 years?
7. THE MARKETING PLAN
6. FUTURE GROWTH OPPORTUNTIES
SALES
STRATEGY
Sales Strategy is where we discuss what
methods we are going to use to reach clients,
what resources we have available
and will use, and our competitive
edge over the competition.
3. 10. THE FINANCIAL PLAN
• DECISION MAKING
• VOTING RIGHTS
• PROJECT MANAGEMENT
• RECORD KEEPING
• COMMUNICATION
COMPANY OWNERSHIP
PROJECTED CASH FLOW:
What are the funding requirements
and how will this money be spend and tracked?
UPDATING YOUR BUSINESS PLAN
COMPANY
OWNERSHIP
MANAGERIAL
STYLE
MANAGEMENT
ADMINISTRATION
START UP
BUDGETS
OPERATING
BUDGETS
ACCOUNTING
CONTROL
INVENTORY
CONTROL
CASH FLOW
PROJECTIONS
FINANCIAL
CHANGE
MARKET
CHANGE
FEEDBACK
NICHE
CHANGE
What’s the key to implementing a business plan
successfully?
A business plan will be easier to implement if it’s simple, specific, realistic and
comprehensive. But even then, someone needs to take ownership for implementation
and monitoring of progress. In a small business, of course, this is usually the owner-
manager. They need the energy and drive to make the plan a success – otherwise it’s
unlikely to happen.
WHEN? ... HOW OFTEN? ... WHY?
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