Logistic Industry _ Resource integration

1. 10MS OF
MAINFREIGHT LTD.
R E S O U R C E I N T E G R A T I O N M A N A G E M E N T
A N U R A J S A N K A R

2. INTRODUCTION..A global logistics provider, partner with customers to provide an end-to-end freight services
– Warehousing
– Domestic distribution
– International air and ocean services
1978
Began
operations
in Auckland,
New Zealand.
1989
Investment in
Australia (Own
branches &
Acquisitions)
1999
Acquisition of
businesses
in Asia
and United States
2011
Expansion the
operations in Europe
2017
Owns 51 fully owned
subsidiaries in 21
countries

3. RESOURCES (10MS)
List of Ms
• Management
• Market
• Manpower
• Ministry
• Methods
• Materials
• Minutes
• Money
• Machine
• Measurement

4. MANAGEMENT
“Special people, Special company” embodies Mainfreight and its unique culture. They have
developed a style of doing business, successful not only in New Zealand but around the
world. Mainfreight commenced operations in Auckland on 1978 and now expanded to 21
countries with 239 branches and 6,440 team members with a group revenue of 2.28 Billion
NZD. It’s the largest freight company in New Zealand.
MISSION
The only way to Keep Ahead on competitors is
by the superior performance.
The only measurement of that superior
performance is how customer perceives it.

5. MARKET
Mainfreight believes the growth will come through providing MORE SERVICES TO MORE
CUSTOMERS IN MORE LOCATIONS.
GEOGRAPHICAL INTENSIFICATION
• Opening up in more countries
• Developing new services and locations in
each region.
SERVICE INTENSIFICATION
• Customer service is an attitude, not a
department
• Cost effective warehousing and distribution
• Supply chain solution specialist
Target/Benefits
The physical closeness also means,
• can understand customers’ businesses better
• Make fast decisions and
• Recognize opportunities in the market
• Can deliver sooner,
• More efficiently and more often.

6. MANPOWER
“The health and wellness of our people directly affects
how well we perform for our customers.”
- TRUDY BURT,
Auckland, New Zealand
• Hire the right people,
• Promote from within and
• Always have the ability to grow with a talented, passionate and intelligent team
• Discretionary Bonus
• Training
• Health and Safety
FOCUS
STRATEGY

7. METHOD
Raw Material
Production
Planning
Manufacturing
Traffic
Management
Transportation
Deliver To
Customer
Customer Seller Order Processing
Inventory
Management
Warehousing
https://www.youtube.com/watch?v=eQfLuoBNxC8

8. MINISTRY
Why regulations.?
• Efficient movement of freight (road and rail accidents, natural disasters)
• Maximize socio-economic wellbeing (MPI Biosecurity , environmental impact)
• Reduce administrative burdens
• Enhance the quality of the industry locally and internationally
Common rules and regulations
- Company compliances (Companies
Act)
- Environmental compliances
- Taxation
- Health & Safety compliances
- Employee relations & regulations
- Country Specific rules & regulations
Land transport
- Licensing and permits based on the weight and dimension
- Safety Carriage of dangerous goods
Maritime freight transport & Air freight transport
- Packaging, handling and transporting dangerous goods
- Biosecurity Act-Prevent the introduction of pests and diseases
- Accreditation of International Air Transport Association (IATA)

9. MACHINE
• Machines used for transit
• Loading and unloading
• Recycling
 In partnership with Envirowaste
 Recycling glass bottles, process starting from
customer’s gate
 Fully automated and no human invention
 Invested in 50 purpose built glass containers wide
spread all over New Zealand

10. MINUTES
Around town, or around the world, with over 240 branches and an extensive global network
along with their systematic process and expertise, Mainfreight delivers wherever the product
needs to go within the time limit.
They are capable of handling variety size of boxes, full pallets & full truck loads with a
dedicated nationwide freight network.

11. MONEY
Money is the key to run the business,
• Manage working capital requirements.
• Motivate people
• Measurement of company wealth
• Fulfil the capital requirements
10 year trend
Net
Surplus
Net surplus is 17% - $103.2
Mn
Revenue $2.3Bn –
Offshore revenue - $
1.72Bn
Largest ever bonus of
$19.3 million to be paid to
team members globally
Payment
of bonus
Revenue

12. MEASUREMENT
• Delivering the orders on time.
• Technological Improvement
• Delivery tracking options
• Customer Feedbacks, such as delivery and quality complaints.
Example: Missing of products, Damage, Poor service.

13. CONCLUSION AND SUGGESTIONS
• Own leased warehouse operation in Hong Kong has been unsuccessful, and plan to
withdraw from this sector as the new financial year progresses.
• Strength currently lies in their China business by improving capability and profitability in
Southeast Asian locations.
• Businesses in USA are disappointed with their financial performance over the past year.
• primary focus is to provide Air & Ocean services in and out of the Asia region and interests
can be described as “potential in waiting”

14. REFERENCES
• Benette, B. (2014, November 28). Dynamic Business: Visionary leader - Bruce Plested,
Mainfreight . Retrieved September 03, 2017, from NZ Herald - Business:
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11365942
• Mainfreight. (2017, August 30). Warehousing and Distribution. Retrieved August 30, 2017,
from MAINFREIGHT - Services: https://www.mainfreight.com/global/en/global-
home/warehousing.aspx
• Plested, B. (2017). MAINFREIGHT Annual Report 2017. Annual Report 2017, 130.

15. THANK YOU…