When clients outsource their software development projects, they need to make sure that these suppliers don't overprice the projects. As it is often not longer possible to select the best offer, there should be another mechanism to measure the value that they are getting in comparison to the money they are paying. Supplier Performance Measurement enables clients to keep in control of theis project costs in outsourcing situations and to negotiate performance improvements with the suppliers.
The improvement of performance in local government can further be enhanced by identifying skills development areas. Grant Thornton Learning Institute has embarked on a research to determine what factors impact the local government environment negatively and most common to local municipalities in various provinces in South Africa. The conclusion arrived at was that there is lack of consistency and maintenance of continuous improvement because of the high atrition rate causes by political influences. Secondly the failure to retain adequately trained staff has a negative impact to the economic growth and development.
When clients outsource their software development projects, they need to make sure that these suppliers don't overprice the projects. As it is often not longer possible to select the best offer, there should be another mechanism to measure the value that they are getting in comparison to the money they are paying. Supplier Performance Measurement enables clients to keep in control of theis project costs in outsourcing situations and to negotiate performance improvements with the suppliers.
The improvement of performance in local government can further be enhanced by identifying skills development areas. Grant Thornton Learning Institute has embarked on a research to determine what factors impact the local government environment negatively and most common to local municipalities in various provinces in South Africa. The conclusion arrived at was that there is lack of consistency and maintenance of continuous improvement because of the high atrition rate causes by political influences. Secondly the failure to retain adequately trained staff has a negative impact to the economic growth and development.
TDWI Solution Summit San Diego 2014 Advanced Analytics at Macys.comDaqing Zhao
Big data analytics and traditional BI
Challenges and solutions of big data predictive modeling
Macy’s Advanced Analytics Team
Our analytics projects
Personalized site recommendations
Response propensity models
Best practices of analysts and modeling
Lufei Kui: Pioneer of China's Information Revolution, 陆费逵:中国信息革命先驱Daqing Zhao
Invited Talk at Fudan University, symposium, "Chung Hwa Book Company and China's Modern and Contemporary Culture", 2012,.06.30. Article published in《中华书局与中国近现代文化》,上海人民出版社, 2013. ISBN 978-7-208-11462-3.
Real Time Recommendation System using KijiDaqing Zhao
The January Kiji User Group Meetup
Macys.com uses the Kiji environment and its portfolio of tools to power a real-time site recommendation platform that serves the right customers with the right recommendations at the right time, improving the relevance of each message and customer experience. In this talk, Macys.com team will present how Macys.com uses the Kiji tools for real-time marketing activities.
TDWI Solution Summit San Diego 2014 Advanced Analytics at Macys.comDaqing Zhao
Big data analytics and traditional BI
Challenges and solutions of big data predictive modeling
Macy’s Advanced Analytics Team
Our analytics projects
Personalized site recommendations
Response propensity models
Best practices of analysts and modeling
Lufei Kui: Pioneer of China's Information Revolution, 陆费逵:中国信息革命先驱Daqing Zhao
Invited Talk at Fudan University, symposium, "Chung Hwa Book Company and China's Modern and Contemporary Culture", 2012,.06.30. Article published in《中华书局与中国近现代文化》,上海人民出版社, 2013. ISBN 978-7-208-11462-3.
Real Time Recommendation System using KijiDaqing Zhao
The January Kiji User Group Meetup
Macys.com uses the Kiji environment and its portfolio of tools to power a real-time site recommendation platform that serves the right customers with the right recommendations at the right time, improving the relevance of each message and customer experience. In this talk, Macys.com team will present how Macys.com uses the Kiji tools for real-time marketing activities.
Operational excellence 3.0 – Uitblinken in betrouwbaarheid
Integraal framework (editie 2018) voor het ontwikkelen en onderhouden van operational excellence 3.0 in een lerende organisatie. Integrale publicatie in 6 delen.
Deel 3: Inrichten van operational excellence – 5 bouwstenen
Het nieuwste en meest vooruitstrevende kwaliteitsmodel én certificatieschema in de zorg, door de Raad voor Accreditatie geaccepteerd, betreft een productcertificatie voor de diensten in de zorg. Hierbij het certificatieschema.
1. ISO 9001:2000 Nieuwe eisen: -betrokkenheid management -procesmanagement uitgangspunt -tevreden klanten en meten hiervan -integratie van continu verbeteren
2. ISO 9001:2000 ISO 9000-2000-Serie 4 kerndocumenten ISO 9000 grondbeginselen ISO 9001 kwaliteitsmanagementsystemen: Eisen ISO 9004 kwaliteitsmanagementsystemen: Richtlijnen voor prestatie-verbeteringen ISO 19001 Richtlijnen voor
3. Wat is ISO 9001: 2000-resp 2008 2de versie van de Quality Management System Requirement Standard from International Organization for Standards Vervangt de ISO 9001 / 9002 en 9003 standaard van 1994 Introductie van aanzienlijke concept verandering Toepasbaar op alle typen organisaties ISO 9001:2008 In de meest recente editie van de ISO 9001 norm zijn de eisen verduidelijkt en is een betere afstemming bereikt met de norm voor milieumanagementsystemen ( ISO 14001 ). Er zijn verder geen grote verschillen met de vorige versie (die in 2000 gepubliceerd is).
4. ISO 9001:2008 – Model Klanten Klanten Quality Management System 5.Management Verantwoordelijk heid 7. Realiseren van het product 6. Management v. middelen 8 . Meting Analyse en verbetering Eisen tevredenheid Continu verbeteren van het Quality Management System Consumptie Product Waarde toevoegende activiteiten Info stromen Nummers= hoofdstuk
5. Uitgangspunten bij de nieuwe ISO Based on eight quality management principles Leadership Process approach Involvement of people System approach to Management Continual improvement Factual approach to decision making Mutual beneficial supplier relationship Customer focus
6. Important changes + Why it is to be done What to do, When, Whom & How to do Involvement of people Continual improvements should be achieved Maintain the system requirements Improvements + Statutory & regulatory requirements Requirements specified by customer / organization Product requirements Value adding processes 20 quality elements Approach Customer satisfaction Products Main focus New Version Previous version Criteria
7.
8. Proces benadering – Continual improvements of Process PDCA Cycle Processes in terms Of Added Value DO Continual improvements of Processes based on objective measurements ACTION Measure results of process Performance and effectiveness - Objective Measurements CHECK Understandings & meeting requirements PLAN
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10. Challenges in implementing new standard Communication Management Support Other employee Support New ISO Encouragement