Resume, Referrals, Letter of Recommendations

1. PHYLLIS S. LIANG
454 NORTH FOX HILLS DRIVE ​ BLOOMFIELD HILLS, MI 48304 ​ 248.416.6270 ​ ​phyllis.liang@yahoo.com
​EXPERIENCE:​ ​BETTER ADVERTISING PROFESSIONALS ​~ April 2015 - March 2016
​ACCOUNT MGNT./DIRECT MARKETING FOR FORTUNE 500 COMPANIES
Account Manager
​~ Direct Communications with Clientele Daily
~ Worked Directly with CEO, Managing Sales Teams
~ Manage Employees, Training for Direct Marketing
~ Impact, Sales, and Personal Motivation Meetings/Product Knowledge (ATT/DirectTV)
~ Daily Clientele Communication
~ Develop Daily Marketing Strategies and Goals for Sales & Marketing
​BROOKSIDE COMPANIES ​~ September 2005 - August 2007
BROOKSIDE COMMUNITIES/HOMEFIRST, PROPERTY MGMT, Birmingham, Michigan
​Executive Assistant​ / ​Office Manager:
~ Accounting for Executive Team’s Personal Credit Accounts
~ Prepared Personal Legal Documents, Leases, Correspondence, Marketing Proposals
Brochures, Created Property Proposals for New Projects, New Clientele
~ Responsible for Personal and Confidential Requests via Emails, Phone Conversations
Personal and Company Travel Arrangements
~ Attended Events for New Opportunities with Property Investors and Company Owners
~ Managed General Office Duties for Company Headquarters
~ Accounting for Office and the all Off-Site Communities
~ Managed Office Communications including Conferences Calls/Web-Ex, Inventory, Sales,
Clientele, Details for Monthly Sales and Community Meetings/Luncheons/Events
~ Responsible for Assisting Managers at Off-Site Property Communities
~ Created Marketing Brochures and Proposals for Clientele and New Business Development
​FANTASTIC SAM’S REGIONAL FRANCHISEE HEADQUARTERS. ​~ June 1998 - July 1999
​ ​Franchise Headquarters - Livonia, Michigan
​Director of Inventory Marketing for Franchises
​~ Provided Daily, Weekly, and Monthly Marketing Analysis and Projections
~ Supported Working with Company Accountant
~ Developed All Marketing Promotions for Products for Franchisees
​FRIEDMAN REAL ESTATE GROUP, INC. ​~ July 1993~ June 1998
Commercial Real Estate - Farmington Hills, Michigan
​Executive Assistant to V.P.’s, Associate, Commercial and Retail Brokers​
~ Prepared Property Leases, Personal and Office Documents, General/Personal Correspondence
~ Developed Proposals for Clientele for New and Current Property Listings
~ Increased More Responsibilities for Executive Brokers and Executive Team
​Assistant Human Resources Office Manager​
~ General Office Duties: Responsible for Office Communication/Purchasing
Equipment and Office Supplies
~ Assistant to Human Resources Manager in Hiring New Employees, Trained and Developed
Efficient Administrative Staff to Support Company Expansion
​McKENNA ASSOCIATES​~ June 1993 - January 1994 ~ Part Time Intern
Urban Planning for Commercial Property Development - Farmington Hills, Michigan
​Office Administrative Assistant​ ~ ​Part Time Internship ​
~ Responsible for Recording Property Development Proposals/Bids
~ Assisted in Preparing Proposals for New Business
~ Moved up to Assisting President & V.P.’s with Proposals and Bid Deadlines
​ ​McCANN WORLDGROUP​~ Summer 1993 Internship
Worldgroup / International Advertising Company - Louisville, Kentucky Facility
​Executive Assistant to Dir. of International Global Communications
~ Data Communications Network Analyst, Video Communications Supervisor
~ Exclusive Monitoring All National & International Communication, Network Programming
~ Produced Marketing Presentations/Projects in Communications
~ Developed Company Communication Manuals/Presentations
~ Offered Permanent Position but left Co. to Diversify My Work Experience

2.
SKILLS:​ ​ Efficient in Microsoft Office, PowerPoint, Lotus, Google Docs,​ ​Outlook, Xero, Oracle, Linux. Web-Ex
​Multi-Tasking, Excellent Personal and Professional Communication, Management, Accounting
​ Strong in Organization and Prioritizing, Meeting and Event Planning, Marketing, Marketing Analysis,
​ ​ Diverse in Professional Work from Commercial Real Estate/Community Management, Sales, Property
​ Management, New Property Development, Consumer Relations, Hiring and Interviewing Staff
​
​EDUCATION:​ ​ ​MICHIGAN STATE UNIVERSITY ​ ​ ​WAYNE STATE UNIVERSITY
Personal References Available Upon Request

3. PHYLLIS S. LIANG
2854 ROSSMOOR CIRCLE ​ BLOOMFIELD HILLS, MI 48302 ​ 248.416.6270 ​ ​phyllis.liang@yahoo.com
REFERENCES
Kenneth B. Lipschutz, SIOR
Brookside Companies, CEO/Managing Partner
Birmingham, Michigan
Contact:: 248.645.1077 ofc. 248.760.1160 Mobile
Email: ​KenL@BrooksideCommunities.com
Years Known: Over 20
Relationship: Professional/Personal
Employer and Mentor
Todd Hawley
Friedman Integrated Real Estate Group
President
Farmington Hills, Michigan
Contact: 248.324.2000 ofc. 248.210.5219 Mobile
Email: ​todd.hawley@freg.com
Years Known: Over 20 Years
Relationship: Professional
Co-Worker
Jerry Magginnis
Retired from McCann WorldGroup~ Birmingham
Director of Communications
Current Retail Owner and Developer
Contact: 229.516.6193 Mobile
Email: ​jnmagg@aol.com
Years Known: Over 37 Years
Relationship: Professional & Personal
Employer & Mentor
Floyd McNutt
Retired from Ford Motor Company
Engineering/IT Professor at Lawrence Tech
Ann Arbor, Michigan
Contact: 734.276.6774 Mobile
Email ​floydmcnutt@yahoo.com
Years Known: 35 Years
Relationship Personal/Spiritual (Church) Mentor
Caroline McNutt
Schoolcraft Community College in Livonia, Michigan
Professor of Science
Ann Arbor, Michigan
Contact: 734.276.6775 Mobile
Email: ​cmcnutt@schoolcraft.edu
​caroline.mcnutt@gmail.com
Years Known: 34 Years
Relationship: Personal/ Spiritual (Church) Mentor

6.
Jerry Magginnis
3507 Cormorant Branch Court​●​ Jacksonville, Florida 32223
E-Mail: jnmagg@aol.com ​●​ Phone: 904-528-7076 ​●​ Office: 904-527-7440
Date: January 19, 2015
Subject: Phyllis Liang
Dear Sir or Madam:
I served as Phyllis’ manager while I was Director of Telecommunications
for ​McCann Worldgroup ​located in the Louisville, Kentucky facility. At
that time I was directing McCann’s global telecommunications efforts,
implementing improvements in voice, data and fax services for 238 offices
in 120 countries. I brought Phyllis into my department as an intern having
prior knowledge of her capabilities and willingness to learn how to become
a productive member of my team.
I have known her family for many years, in fact, even before she was born.
As good friends our families participated in many fun activities, outings
and church conferences. We often travelled together, so therefore I knew
firsthand how well disciplined, well mannered this young person had
become as she matured.
I can say from my experience in having her perform many hard tasks
under my authority, she always reached down deep to both understand
and to get the job done. She is a fast learner and can multitask to the point
of having many irons in the fire; it is her preference to stay busy. I would
not hesitate to have her as a part of my staff if given the chance.
Sincerely,
Jerry N. Magginnis
Technical Architect – Security
ADT Security Services