CI Recognitions &Associations
UNIVERSITY PARTNER AFFILIATION
PARTNER
Welcome to the Session
2.
LET’S START WITHQUICK
MEDITATION
https://drive.google.com/file/d/1elEA-QaJG1UFSTz-ogjHC0Yb0V_OF2zR/view?usp=sharing
I love myself just the way I am.
I can manage both positive and
negative situations with ease.
I can easily see the best in others.
I can easily see the best in
situations.
Subtopics
A. Group
• Classificationof Groups
• Why people join groups?
• Group development theories
• Stages of group development
• Group structure
B. Group Making Decision
• Strengths and weakness of group decision making
• Groupthink and Group-shift
• Decision Making Decision Techniques
Subtopics
Sub-topics
Definition of Group(s) & Group Dynamics
Group
• Two or more individuals interacting interdependent, who have come
together to accomplish a particular objective, tasks or projects.
Group dynamics
• It refers to the attitude or behavior of a group. Its primarily concern is about
the types, characteristics, structure and process.
Why people joingroup?
• Security
• Status
• Self esteem
• Affiliation
• Power
• Goal Achievement
23.
Group Development Theories
•“Homans Theory of Group Formation” – groups are develop
based on activities, interactions and sentiments. The major
element in this theory is the interaction between individuals.
• “Social exchange Theory” – groups are form based on the
implicit expectation of mutually beneficial exchanges based on
trust and felt obligation.
• “Social identity theory” - this theory suggests that individuals get
a sense of identity and self-esteem based upon their
membership in salient groups.
24.
Group Development Theories
•Bruce Tukman (1960) – provided the common framework on
“how” group was made.
• 5 Stages of Group Development
25.
Five stage modelof group model
Forming Storming Norming
Performin
g
Adjournin
g
Group Structure: Roles
Role(s)
• A set of expected behavior patterns attributed to someone
occupying a given position in a social unit.
Classification of Roles
• Work/task roles
• Maintenance roles
28.
Group Structure: Roles
RoleAmbiguity
• Discrepancy between sent role and received role
Role Conflict
• A situation in which an individual is confronted by divergent
role expectations.
29.
Group Structure: Norms
Norms
•Acceptable standards of behavior within a group that are
shared by the group’s members.
Classes of Norms:
•Performance norms
•Appearance norms
•Social Arrangement norms
•Allocation of resources norms
30.
Group Norms &The Hawthorne Studies
• A series of studies undertaken by Elton Mayo at Western Electric
Company’s Hawthorne Works in Chicago between 1924 and 1932.
• Research Conclusions:
–The aptitudes of individuals are imperfect predictors of job
performance
– Informal organization affects productivity
–Work-group norms affect productivity
–The workplace is a social system
31.
Group Properties: Norms
ReferenceGroups
• Important groups to which individuals belong or hope to belong
and with whose norms individuals are likely to conform.
Conformity
• Adjusting one’s behavior to align with the norms of the group.
32.
Defying Norms: DeviantWorkplace Behavior
Deviant Workplace Behavior
–Also called antisocial behavior or workplace incivility
–Voluntary behavior that violates significant
organizational norms and, in doing so, threatens the
well-being of the organization
33.
Defying Norms: DeviantWorkplace Behavior
Typology:
•Production – working speed
•Property – damage and stealing
•Political – favoritism and gossip
•Personal Aggression –
harassment (sexual or verbal)
34.
Group Structure: Status
Statusis a socially defined position or rank given to a
group or its group members by other people.
Status characteristics theory sources:
• Power over others
• Ability to contribute
• Personal characteristics
35.
Group Structure: Statuseffect
On Norms and Conformity
–High-status members are less restrained by norms and pressure to
conform
–Some level of deviance is allowed to high-status members so long
as it doesn’t affect group goal achievement
On Group Interaction
–High-status members are more assertive
–Large status differences limit diversity of ideas and creativity
On Equity
–If status is perceived to be inequitable, it will result in various forms
of corrective behavior
Disadvantages of Groupsize
Social Loafing – it is the tendency of an individual to exert less effort
when working collectively than when working individual.
Managerial Implications: Build individual accountability
Prevent social loafing by:
1. Set group goals 3.Increase intergroup
competition
2. Use peer evaluation 4. Distribute group rewards based
on individual effort.
38.
Group Structure: Cohesiveness
Cohesivenessis the degree with the relationship of the group
members and the desire to remain intact with the group.
Increasing group cohesiveness:
1. Make the group smaller.
2. Encourage agreement with group goals.
3. Increase time members spend together.
4. Stimulate competition with other groups.
5. Give rewards to the group, not individuals.
Group structure: Diversity
•It is a degree to which
members of the group are
similar to, or different from
one another.
41.
Group Decision Making
GroupStrengths Group Weaknesses
Generate more complete
information and knowledge
Time-consuming activity
Offer increased diversity of views
and greater creativity
Conformity pressures in the
group
Increased acceptance of decisions Discussions can be dominated by
a few members
A situation of ambiguous
responsibility
42.
Group Decision Making
Group-thinkGroup-shift
Situations where group pressures
for conformity deter the group
from critically appraising unusual,
minority, or unpopular views
When discussing a given set of
alternatives and arriving at a
solution, group members tend to
exaggerate the initial positions
that they hold. This causes a shift
to more conservative or more
risky behavior.
43.
Group Think
Symptoms MinimizingGroupthink
Group members rationalize any resistance to
the assumptions they have made.
Reduce the size of the group to 10 or less
Members apply direct pressure on those who
express doubts about shared views or who
question the alternative favored by the
majority.
Encourage group leaders to be impartial
Members who have doubts or differing points
of view keep silent about misgivings.
Appoint a “devil’s advocate”
There appears to be an illusion of unanimity.
Use exercises on diversity
44.
Group Decision MakingTechniques
Interacting
Groups
Brainstorming
Nominal
Group
Technique
Electronic
Meeting
45.
Evaluating Group effectiveness
EffectivenessCriteria
Type of Group
Interacting Brain-storming Nominal Electronic
Number and quality of
ideas Low Moderate High High
Social Pressure High Low Moderate Low
Money Costs Low Low Low High
Speed Moderate Moderate Moderate Moderate
Task Orientation Low High High High
Potential for Interpersonal
Conflict High Low Moderate Moderate
Commitment to Solution High N/A Moderate Moderate
Development of Group
High High Moderate Low
46.
Conclusion
• Group playsa significant role in an organization. Whether the
group is a formal or informal, every person wants the sense of
belongingness. Forming a group is easy but what matters most
is how you cultivate and nourish each member of the group
and let it grow so you could achieve a certain goal. Being in a
group also means an active participation and cooperation with
each other. It is accepting the diversity of each member while
continuously learning and developing oneself.
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52.
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Piaget’s Theory andIts Implications for Education
His work profoundly influenced educational theory, emphasizing the active role of learners in
constructing knowledge. Piaget proposed that children go through specific stages of cognitive
development, each characterized by distinct thinking patterns:
•Sensorimotor Stage (0-2 years): Children learn through sensory experiences and motor
actions.
•Preoperational Stage (2-7 years): Language develops, but thinking is egocentric and lacks
logical reasoning.
•Concrete Operational Stage (7-11 years): Children begin to think logically about concrete
objects and events.
•Formal Operational Stage (12+ years): Abstract thinking and hypothetical reasoning develop.
62.
•Schemas: Mental structuresor frameworks for understanding and
organizing information.
•Assimilation and Accommodation: Assimilation involves integrating
new experiences into existing schemas, while accommodation refers to
modifying schemas to fit new information.
•Equilibration: The process of balancing assimilation and accommodation
to maintain cognitive stability.
Key Concepts in Piaget’s Theory:
63.
Educational Implications:
•Active Learning:Piaget emphasized that learning is an active process. In education, this translates to hands-
on activities and opportunities for students to explore, experiment, and discover independently.
•Developmentally Appropriate Teaching: Piaget’s stages highlight the importance of teaching strategies that
align with students’ developmental levels. For example, concrete operational children benefit from visual aids
and hands-on learning, while adolescents in the formal operational stage can engage in abstract discussions
and critical thinking exercises.
•Encouraging Problem Solving: Piaget advocated for activities that encourage exploration and problem-
solving. Inquiry-based learning and open-ended questioning allow students to develop their understanding
rather than relying on rote memorization.
•Building on Existing Knowledge: Teachers can design lessons that build on students’ existing schemas,
progressively introducing new concepts that challenge students to assimilate and accommodate their
knowledge.
64.
Vygotsky’s Sociocultural Theory
LevVygotsky, a Russian psychologist, proposed the sociocultural theory of cognitive development, which
emphasizes the critical role of social interaction and culture in learning. Vygotsky believed that children’s
development is not only shaped by personal exploration, as Piaget suggested, but also deeply influenced by
social and cultural context.
•Zone of Proximal Development (ZPD): The ZPD is the range between what a learner can do independently
and what they can achieve with guidance. Learning happens most effectively within this zone, as students are
challenged but still able to succeed with support.
•Scaffolding: Scaffolding is the support provided by a more knowledgeable individual (e.g., a teacher or peer)
to help a learner complete a task within the ZPD. Over time, this support is gradually removed as the learner
becomes more competent.
•Language as a Tool of Thought: Vygotsky argued that language is crucial for cognitive development. Through
social interaction and language, children learn to internalize knowledge and self-regulate.
•Cultural Tools: Cultural tools, including language, symbols, and social norms, play a vital role in shaping
cognitive development. Vygotsky believed that children’s thinking is strongly influenced by the cultural tools
they acquire through interaction with others.
65.
Educational Implications
•Collaborative Learning:Vygotsky’s theory supports the use of
collaborative learning in the classroom, where students work together and
learn from one another. Group work, peer tutoring, and discussions allow
students to operate within each other’s ZPD, enhancing understanding.
•Guided Instruction and Scaffolding: Teachers can provide structured
support or scaffolding by modeling tasks, asking guiding questions, or
providing hints. As students become more skilled, the support is gradually
removed, fostering independence.
66.
VALIDITY
•Use of CulturalTools and Language: Since language is central to cognitive
development, Vygotsky’s theory encourages dialogue, questioning, and reflection in
learning activities. Encouraging students to verbalize their thought processes, for example,
enhances understanding and internalization.
•Learning as a Social Process: Vygotsky emphasized that knowledge is co-constructed
through interaction. Teachers can create environments where students engage in social
learning, allowing them to acquire and apply new knowledge through conversation and
shared activities.
67.
Comparison of Piaget’sand Vygotsky’s Theories in Education
•Role of Social Interaction: Piaget emphasized independent discovery, while
Vygotsky stressed that learning occurs through social interaction and collaboration
with more knowledgeable others.
•Role of Language: Piaget saw language as a reflection of cognitive development,
whereas Vygotsky viewed it as a fundamental tool for learning and self-regulation.
•Stages vs. Continuous Development: Piaget proposed distinct developmental
stages, while Vygotsky believed development is more continuous and dependent on
cultural and social context.
Don’t forget toshare your Feedbacks after the Session.
Important
For any technical doubt, fill Doubt clearing
form
For individual guidance, fill mentoring
form.
All form links are sent in Announcement
section
73.
For any assistanceor inquiries, please connect with our Learner
Success Team:
📲 Call: 7065922160
📧 Email: wecare@counselindiaservices.in
💬 WhatsApp: 9667828921
📚 For academic support: 8130095644
Our team is available from 10:00 AM to 6:00 PM, 7 days a week
(excluding public holidays).
👉 Contact Us
Welcome to the
Session
UGC& NCVET Recognized
Skills University
Sectoral Skilling
Partner
Govt. of
Sikkim
Recognitions & Associations
of Medhavi Skills
University
short-term memory isnot stored
Information in
permanently but rather becomes available for us
to
process, and the processes that we use to make sense of,
modify, interpret, and store information in STM are known
as working memory.
Although it is called “memory,” working memory is not a
store of memory like STM but rather a set of memory
procedures or operations.
Parts of
Workin
g
memor
y
Temporarily storing immediate experience
into short-term memory storage
Reaching back into long-term
memory
Mixing and processing the experience
and memories together
Applying the meaning discovered from
this process to the task at hand
Case Study: Patientwith
Working Memory Loss
Patient Profile:
John, a 45-year-old software engineer, started experiencing difficulties with working memory after a minor stroke.
Symptoms:
John struggled with tasks requiring short-term information retention. He often forgot phone numbers and had trouble following multi-step
instructions at work. Conversations became challenging as he frequently lost track of the topic.
Diagnosis:
Neuropsychological assessment confirmed working memory impairment. John’s performance on tasks such as digit span and complex
arithmetic was below average.
Intervention:
John underwent cognitive rehabilitation focusing on memory strategies and exercises to improve attention and executive function.
Tools like mnemonic devices, structured routines, and digital reminders were integrated into his daily life.
Outcome:
After six months, John showed significant improvement. He reported better task management and increased confidence in social
interactions. His workplace productivity also improved, enabling him to handle complex projects more effectively.
Conclusion:
Targeted cognitive rehabilitation and practical aids can significantly enhance the quality of life and functionality in patients with working
memory loss.
88.
Let’s Wind up
now
•Memoryrefers to the ability to store and retrieve information over time.
•For some things our memory is very good, but our active cognitive processing of information assures that memory is never an exact
replica of what we have experienced.
•Explicit memory refers to experiences that can be intentionally and consciously remembered, and it is measured using recall, recognition,
and relearning. Explicit memory includes episodic and semantic memories.
•Measures of relearning (also known as savings) assess how much more quickly information is learned when it is studied again after it has
already been learned but then forgotten.
•Implicit memory refers to the influence of experience on behavior, even if the individual is not aware of those influences. The three types
of implicit memory are procedural memory, classical conditioning, and priming.
•Information processing begins in sensory memory, moves to short-term memory, and eventually moves to long-term memory.
•Maintenance rehearsal and chunking are used to keep information in short-term memory.
•The capacity of long-term memory is large, and there is no known limit to what we can remember.
89.
Assignmen
t
Explanation
•Q. 1
•List somesituations in which sensory memory is
useful for you. What do you think your
experience of the stimuli would be like if you had
no sensory memory?
•Format of the Assignment
1.Types of Submission:
○ This assignment should be typed.
•2. Typed:
○Font: Times New Roman
○Text Size: 12pt
○Spacing: Double-spaced
○Words for each topic - 500 words
•3. Submission Format:
○Submit your assignment in PDF format.
Don’t forget toshare your Feedbacks after the
Session.
For any technical doubt, fill Doubt clearing
form
For individual guidance, fill mentoring
form.
All form links are sent in Announcement
section
#21 Formal Group
A designated work group defined by the organization’s structure.
Informal Group
A group that is neither formally structured nor organizationally determined; appears in response to the need for social contact.
Command Group
A group composed of the individuals who report directly to a given manager.
Task Group
Those working together to complete a job or task.
A functional group is created by the organization to accomplish specific goals within an unspecified time frame.
Interest Group
Those working together to attain a specific objective with which each is concerned.
Friendship Group
Those brought together because they share one or more common characteristics.
#29 Performance norms - level of acceptable work
Appearance norms - what to wear
Social arrangement norms - friendships and the like
Allocation of resources norms - distribution and assignments of jobs and material
#44 Interacting Groups
Typical groups, in which the members interact with each other face-to-face.
Nominal Group Technique
A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion.
Brainstorming
An idea-generation process that specifically encourages any and all alternatives, while withholding any criticism of those alternatives
Electronic Meeting
A meeting in which members interact on computers, allowing for anonymity of comments and aggregation of votes.