James Holt is a General Manager at Microsoft responsible for a $179M federal civilian services business. He has grown new work sold by 265% and service delivery by 222% over the past 5 years. Holt leads diverse teams providing consulting, support, and cloud services to federal agencies and partners. As GM, he cultivates innovation, adapts strategies to market changes, and ensures an inclusive work environment. Previously, Holt held leadership roles at Oracle and CGI-AMS growing their federal civilian practices and turning around struggling projects and portfolios.

1. James E. Holt
38433 Millstone Dr. Cell Phone: 678 521-5935
Purcellville, Va. 20132
jimh333@comcast.net
Executive Profile
Enterprise Cloud Transformation allows businesses to do and think about Business and IT differently. We as an
industry are more focused on Business outcomes than ever before. Business drives technology, rapid iteration of
value creation on very specific initiatives is preferred over long-term initiatives. The customer landscape and vendor
landscape is shifting. Attention is turning to Business Ready Cloud (BRC) and evolving to Business Ready Mobility
and Business Ready Productivity. Collaboration and cooperation within and across business units is desired and
available.
I manage a $179M services business serving the Federal Government Civilian Agencies, NGO’s and SI’s which
includes consulting services and support. My job is to develop a customer centric organization that enables relevant
innovation for customers. As GM I cultivate organizational innovation by encouraging risk taking and build diverse
teams to contribute to innovative thinking. It is my responsibility to plan and develop the Services Strategy, and
reinvent it, as needed to ensure the organization adapts to market changes. I am accountable for the strategic
investment in, and optimal allocation of resources to support the changing nature of the business. A GM must
effectively manage complex change, while handling ambiguity and delivering business results. I have managed
tactical and Strategic remediation efforts for Cyber Security breaches at Dept. of State, Postal, EOP and others, the
Civilian Team lead sales and implementation of O365 and we lead in Systems center and infrastructure
implementations as Region of the year in FY14. In FY15 Fed Civ exceeded $100M New Work Sold for the first time. In
the last five years I have managed Fed Civ it has grown from $76M to $179M, over $100M.
Results Matter:
New Work Sold (% of goal) FY11 86%, FY12 113%, FY13 80%, FY14 148%, FY15 127%
Enterprise Services and Support FY11 96%, FY12 115%, FY13 103%, FY14 114%, FY15 115%
Selected Accomplishments
Microsoft Corporation, General Manager Federal Civilian Services, NGO’s & SI’s
2010 to Present
The GM has direct responsibility for Services Delivery to Federal Civilian Agencies, NGO’s and SI’s. The Services
Sales Manager has dotted line responsibility to the GM. During my almost 5 years New Work Sold has grown 265%
and Service Delivery has grown 222%. The organization currently employs a little over three hundred Consultants,
Support personnel and Sales Executives. Groups reporting directly to me include Practice Managers, Program
managers, Consultants, Technical Account Managers, PFE’s (technology experts), CTO, Architects, MA
(Managing Architect), Enterprise Strategy Team, and the Public Sector Cloud organization (responsibility across
Public Sector for Cloud Services).
The GM is responsible for the overarching strategy for Federal Civilian Services, as well as, the primary steward for
a positive end-to-end Customer experience. A personal goal is to be recognized for building high-performing, agile
teams that deliver results and embrace change. It is my responsibility to ensure that measures are in place to
empower Services teams to function as One Services and to create an inclusive work environment where every
employee can effectively engage, and wants to be part of the team. I am proud of the strong and effective leadership
team we have built and that Federal Civilian is seen as a destination of choice for Microsoft services people.
Two years ago I launched our Public Sector Women’s group (PSW) that has grown to over 100 members and is now
seen as the model for Women’s groups across Microsoft. I also launched a Hispanic Latino group (HLPS) that has a
highly effective “guest speaker” series focused on leadership development attracting almost 200 people at each event.
Federal Civilian has continued to grow in diverse representation becoming increasing representative of our customer
base.
A General Managers responsibility also includes development of streamlined processes. As such I have represented
Public Sector in the effort to rebuild our internal financial systems for Services (DAX) based on the Microsoft ERP
system known as Dynamics AX. I have led the team in defining system requirements and Business Intelligence data
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7

2. James E. Holt
access.
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7

3. James E. Holt
I have played a key role in shaping the rapidly evolving federal shared services strategy. As one of a select group of
industry partners invited to participate on the first Federal CIO Council Subcommittee on IT Shared Services and as
the
senior Microsoft representative to the Subcommittee, I helped develop the federal government “Shared Services
Implementation Plan”. I then became a lead advocate and founding partner in the establishment of a transformative
OMB-Partnership for Public Service “Shared Services Round Table” initiative that has now established itself as the
premier body providing thought leadership and vision for an open, competitive public-private marketplace for shared
service. I am also a founding member of the new Shared Services Leadership Coalition that is providing
Congressional
representatives and their staff with information on federal shared services activities and highlighting the opportunities
for significant return on investment through shared services legislation that will accelerate the utilization of shared
services,
both public and private, by the federal government.
Microsoft products are pervasive in almost every Federal Civilian Agency, NGO and SI. As General Manager I have
responsibility for Microsoft services that touch far too many accounts to list but some of the major accounts include VA,
SSA, CMS, USDA, FAA, DOS, Commerce (including Census), USPS, World Bank, UN, Raytheon, Northrop, BAE, EPA,
Fed Reserve, FDIC, etc…
Oracle Corporation, Federal Civilian Sales and Consulting, Senior Portfolio Director
2006 - 2010
Responsible for P&L for Federal Civilian Consulting Practice, also assumed responsibility for Federal Civilian Sales when
Manager Is undergoing medical treatments. Most recently closed and delivered DOT’s CARS program, also known as
“Cash for Clunker” the Single most successful stimulus program to date. Have grown revenues from $4M per quarter to
$15M per quarter in the last two years. Currently have a pipeline that will get us to $120M annual run rate. Responsibility
includes engagements in applications and technologies. Average between 70 and 90 active projects at any given time,
including Fixed Price, T&M and level of effort projects. Portfolio is split 50% Tech and 50% apps. Also played a major role
in efforts to win City University of New York project for over $100M, the largest consulting Project ever won by Oracle.
Portfolio management includes responsibility for Customer Satisfaction, presales support to sales, RFP/RFI Response
generation, resource management, senior management reporting, work at risk management, Accounts Receivables
management And other duties as assigned. While at Oracle we have integrated into our organization PeopleSoft, Siebel,
BEA, and most recently Sun along with multiple other smaller organizations, about 60 acquisitions altogether. Flexibility is
critical.
CGI-AMS, INC., ERP & Government Solutions, Vice President
2003 - 2005
Aggressively managed a failing P&L back to profitability while merging two consulting organizations. Through proactive,
customer Centric Management, of the Southern Public Sector Region, Florida to Texas, increased customer reference
ability from zero to 100%. Intelligent Personnel Management, significantly increased organizational capability both
functionally and technically. New processes and procedures helped contain cost and returned the P&L to profitability.
Use of strong methods and Program management techniques allowed for recovery of several troubled projects.
Renegotiation of several contracts improved positioning, relationships and profitability. Successful, proactive, Customer
centric Professional Services Delivery advocate. Forecasted sales, Managed Sales and pre-sales activities, including
Managing proposals and significant levels of change order activity. Established an employee reward program to
recognize customer centric individuals who made significant contributions to our customers.
Provided direction in managing a practice which, included Enterprise Resource Planning (ERP), Financial, Human
Resources, Performance Budgeting. Also Cyber Security Assessments, Environmental Compliance, Asset
Management (MRO), Child welfare (SACWIS), Child Support, and Realty Tax apps
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7

4. James E. Holt
Unisys Corporation, Public Sector Solutions, Partner
1994 – 2003
As a Public Sector Partner at Unisys, actively managed the Sales process, Presales (bid) process and post-sales
delivery process to provided complex integrated solutions in specific vertical business segments. Solutions offered
using integrated solution frameworks (solution blueprints), Biometrics (fingerprint, facial), Smart cards, frequent traveler
cards (Canada), Homeland Security solutions including Ports applications and RFP’s requiring Outsourcing Solutions.
Off-shore Development.
Developed business units spanning the U.S. and Canadian markets, and specific states (La., Al., Tenn., Ky., TX. and
Ga.).
Built multiple Unisys practices for E-Government, E-procurement, CRM, and ERP. Transitioned into worldwide
practice.
Built a Document Imaging and Workflow Practice from $400k to $15M in 3 years. Unix and Microsoft based solutions.
La OMV ($18.8M) contract / Partner responsible for delivery, iterative approach – using Rational & Off-shore development
Turn around of Alabama Revenue Mgmt. Systems (RMS) conversion to offshore development and adoption of Rational
methodology.
Turn around of Nashville JIS account from a troubled account to a productive customer relationship.
Turn around of Tennessee Secretary of State ($4M), restructured project team, and solved complex tech. issues.
Turn around North Carolina Dept. of Treasury ($4M) complete restructuring of project team, renegotiation of
project scope.
Member of Unisys effort to spin-off an e-business in partnership with a big 5 entity, also involved in acquisition
evaluations.
Professional History
2003 – 2005 Vice President, ERP & Government Solutions CGI-AMS, Inc. Atlanta, Ga.
2001 – 2003 Public Sector Partner, Manager Southern States Unisys Corporation Atlanta, Ga.
2000 – 2001 Principal, Mgmt e-Government Practice, U.S. Unisys Corporation Atlanta, Ga.
1994 – 2000 Principal, Mgmt Doc. Imaging & Workflow .Unisys Corporation Atlanta, Ga.
Client Services Manager Southeastern States ViewStar Corporation Atlanta, Ga.
Principal Consultant Wang Labs, Inc. Lowell Mass Atlanta, Ga.
Senior Financial Analyst Sanders Assoc. Nashua, N.H.( Lockheed)
Financial Analyst Martin Marietta, Aerospace Div., Orlando
Part-time College Instructor – Intro to ComputersValencia Community College, Orlando, Fla.
Frontier land Operator – River Boat Captain Walt Disney World, Orlando, Fla.
United States Air Force San Vito, Italy (Intelligence - Security Service)
San Francisco, Calif. (Non-destructive testing)
Education: M. B. A. Florida State University, Tallahassee, Fla.
B. S. Florida State University, Tallahassee, Fla.
Focus on Psychology / Industrial Psychology / Business
Security Clearance: Secret, have held TS Crypto in USAF References: furnished upon request.
Availability: Sept 2, 2015 (FY ends June 30th
, I have committed to finish out the year and provide a 60 day search
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7

5. James E. Holt
and transition period supporting the new GM)
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7

6. James E. Holt
and transition period supporting the new GM)
Cell 678 521-5935 Conceive it, Believe it, and Achieve it! 7/3/2015 15:54 A7/P7