The document describes the AGREE II instrument, which is used to assess clinical practice guidelines. It contains 23 questions across 6 domains: scope and purpose, stakeholder involvement, rigor of development, clarity of presentation, applicability, and editorial independence. Respondents use a 7-point scale to rate each question, from strongly disagree to strongly agree. The instrument allows for assessment of the methodological rigor and transparency of clinical practice guidelines.
This sample answer sheet corresponds with the eleventh webinar in the Online Journal Club series, ““Lower-Risk Cannabis Use Guidelines: A Comprehensive Update of Evidence and Recommendations”.
The National Collaborating Centre for Methods and Tools is funded by the Public Health Agency of Canada and affiliated with McMaster University. The views expressed herein do not necessarily represent the views of the Public Health Agency of Canada.
NCCMT is one of six National Collaborating Centres (NCCs) for Public Health. The Centres promote and improve the use of scientific research and other knowledge to strengthen public health practices and policies in Canada.
An approach for explaining group recommendations based on negotiation informa...IAESIJAI
Explaining group recommendations has gained importance over the last years. Although the topic of recommendation explanation has received attention in the context of single-user recommendations, only a few group recommender systems (GRS) currently provide explanations for their group recommendations. However, those GRS that support explanations, provide either explanations being highly reliant on the aggregation technique used for generating the recommendation (most of them trying to tackle shortcomings of the underlying technique), or explanations with a rich content but requiring users to provide considerable additional data. In this article, we present a novel approach for providing explanations of group recommendations, which are generated by a GRS based on multi-agent negotiation techniques. An evaluation of our approach with a user study in the movies domain has shown promising results. Explanations provided by our GRS system helped users during the decision-making process, since they modified the feedback given to recommended items. This is an improvement with respect to systems that do not provide explanations for their recommendations.
The document provides a reading list for week 5 focused on understanding and managing group conflict. Key topics covered include defining conflict, distinguishing between destructive and constructive conflict, conflict styles, and approaches to managing conflict such as negotiation, mediation, and arbitration. The readings also address factors that can influence conflict in virtual groups as well as methods for improving group cohesion and preventing harmful groupthink behaviors. Students are asked to discuss how they can apply concepts like conflict management strategies and group cohesion techniques to strengthen their project management team.
This document provides an overview of One Health core competencies developed by the Global OHCC Working Group as part of USAID's RESPOND Initiative. It outlines seven domains of competencies - Management, Culture and Beliefs, Values and Ethics, Collaboration and Partnership, Leadership, Communication, and Systems Thinking. For each domain, it lists subdomains and provides examples of competencies. The document is intended to guide curriculum development and mapping to incorporate One Health approaches.
PUA 5303, Organizational Theory 1 Course Learning OutTatianaMajor22
PUA 5303, Organizational Theory 1
Course Learning Outcomes for Unit IV
Upon completion of this unit, students should be able to:
3. Apply different decision-making techniques of effective human resource management to case
scenarios.
3.1 Express your thoughts on decision-making techniques that you have found to be valuable
through your own experiences.
5. Analyze the use of power and politics in public organizations by managers and leaders.
5.1 Describe tactics that are the most valuable for properly managing power within public sector
organizations.
5.2 Differentiate between the major sources of power.
6. Compare ways to improve human communication to build effective teams and groups.
6.1 Determine when different decision-making tactics are best and most appropriately applied in
public sector organizations.
Course/Unit
Learning Outcomes
Learning Activity
3.1
Unit Lesson
Unit IV Case Study
5.1
Unit Lesson
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Video: Developing Alternatives and Considering Their Consequences
Video: Moving the Group from Conflict to Consensus
Video: Summing Up the Decision Making Process
Unit IV Case Study
5.2
Unit Lesson
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Unit IV Case Study
6.1
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Video: Developing Alternatives and Considering Their Consequences
Video: Moving the Group from Conflict to Consensus
Video: Summing Up the Decision Making Process
Unit IV Case Study
Required Unit Resources
Chapter 5: Decision-Making, pp. 136-144 (stop at Who Should Be Involved?)
Chapter 8: Power and Organizational Politics, pp. 235-252 (stop at Is Power a Positive Force or a
Destructive Force?)
UNIT IV STUDY GUIDE
Decision-Making and Organization Politics
PUA 5303, Organizational Theory 2
UNIT x STUDY GUIDE
Title
In order to access the following resources, click the links below.
Watch the following segments from the full video referenced below:
Developing alternatives and considering their consequences (Segment 5 of 8) [Video],
Moving the group from conflict to consensus (Segment 6 of 8) [Video], and
Summing up the decision making process (Segment 7 of 8) [Video].
The Hathaway Group (Producer). (2014). The Cuban Missile Crisis: A case study in decision making and its
consequences [Video]. Films on Demand.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPl
aylists.aspx?wID=273866&xtid=53321
Unit Lesson
By virtue of the missions of numerous public sector organizations and the sector in general, decision-making
is an important aspect to many public sector employees. Additionally, these decisions often affect a large
number of people from the general public and can have widespread ramifications. In many instances,
decisions need to be made in a short period of time and with limited information, which complicates the
proce ...
Research Report on- Customer Purchase Decision Making on IFB Products.
Which Includes:
1. Introduction
2. Literature Review
3. Introduction to the company
4. Research Methodology
5. Data Analysis
6. Finding
7. Conclusion
PHL 320 FINAL EXAM
Buy Solutions: http://hwsoloutions.com/downloads/phl-320-final-exam/
NOTE: questions not listed in order , meaning the first question in this guide might be number 12 in actual exam. most updated version (OCT 2015)
Who among the following individuals is most likely to exhibit event creativity?
An individual who establishes win-win relationships with other people
An individual who settles a disagreement quickly in an ingenious way
An individual who modifies the strategies of a group in a creative manner
An individual who organizes annual me
The purpose of Open Surveys is to help understand and improve the effectiveness of an organisational change or some aspect of organisational performance based on respondent comments.
Open Surveys and their analysis are based on, and developed from, respondents’ thoughts and feelings expressed in their own words. • In an Open Survey respondents answer a few questions in detail by expressing themselves in their own words. Responses are grouped into categories, and from these categories broader patterns are built showing how comments are linked. Such patterns are, or can be fitted together, into a model covering and representing the collective views of respondents.
This sample answer sheet corresponds with the eleventh webinar in the Online Journal Club series, ““Lower-Risk Cannabis Use Guidelines: A Comprehensive Update of Evidence and Recommendations”.
The National Collaborating Centre for Methods and Tools is funded by the Public Health Agency of Canada and affiliated with McMaster University. The views expressed herein do not necessarily represent the views of the Public Health Agency of Canada.
NCCMT is one of six National Collaborating Centres (NCCs) for Public Health. The Centres promote and improve the use of scientific research and other knowledge to strengthen public health practices and policies in Canada.
An approach for explaining group recommendations based on negotiation informa...IAESIJAI
Explaining group recommendations has gained importance over the last years. Although the topic of recommendation explanation has received attention in the context of single-user recommendations, only a few group recommender systems (GRS) currently provide explanations for their group recommendations. However, those GRS that support explanations, provide either explanations being highly reliant on the aggregation technique used for generating the recommendation (most of them trying to tackle shortcomings of the underlying technique), or explanations with a rich content but requiring users to provide considerable additional data. In this article, we present a novel approach for providing explanations of group recommendations, which are generated by a GRS based on multi-agent negotiation techniques. An evaluation of our approach with a user study in the movies domain has shown promising results. Explanations provided by our GRS system helped users during the decision-making process, since they modified the feedback given to recommended items. This is an improvement with respect to systems that do not provide explanations for their recommendations.
The document provides a reading list for week 5 focused on understanding and managing group conflict. Key topics covered include defining conflict, distinguishing between destructive and constructive conflict, conflict styles, and approaches to managing conflict such as negotiation, mediation, and arbitration. The readings also address factors that can influence conflict in virtual groups as well as methods for improving group cohesion and preventing harmful groupthink behaviors. Students are asked to discuss how they can apply concepts like conflict management strategies and group cohesion techniques to strengthen their project management team.
This document provides an overview of One Health core competencies developed by the Global OHCC Working Group as part of USAID's RESPOND Initiative. It outlines seven domains of competencies - Management, Culture and Beliefs, Values and Ethics, Collaboration and Partnership, Leadership, Communication, and Systems Thinking. For each domain, it lists subdomains and provides examples of competencies. The document is intended to guide curriculum development and mapping to incorporate One Health approaches.
PUA 5303, Organizational Theory 1 Course Learning OutTatianaMajor22
PUA 5303, Organizational Theory 1
Course Learning Outcomes for Unit IV
Upon completion of this unit, students should be able to:
3. Apply different decision-making techniques of effective human resource management to case
scenarios.
3.1 Express your thoughts on decision-making techniques that you have found to be valuable
through your own experiences.
5. Analyze the use of power and politics in public organizations by managers and leaders.
5.1 Describe tactics that are the most valuable for properly managing power within public sector
organizations.
5.2 Differentiate between the major sources of power.
6. Compare ways to improve human communication to build effective teams and groups.
6.1 Determine when different decision-making tactics are best and most appropriately applied in
public sector organizations.
Course/Unit
Learning Outcomes
Learning Activity
3.1
Unit Lesson
Unit IV Case Study
5.1
Unit Lesson
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Video: Developing Alternatives and Considering Their Consequences
Video: Moving the Group from Conflict to Consensus
Video: Summing Up the Decision Making Process
Unit IV Case Study
5.2
Unit Lesson
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Unit IV Case Study
6.1
Chapter 5, pp. 136-144
Chapter 8, pp. 235-252
Video: Developing Alternatives and Considering Their Consequences
Video: Moving the Group from Conflict to Consensus
Video: Summing Up the Decision Making Process
Unit IV Case Study
Required Unit Resources
Chapter 5: Decision-Making, pp. 136-144 (stop at Who Should Be Involved?)
Chapter 8: Power and Organizational Politics, pp. 235-252 (stop at Is Power a Positive Force or a
Destructive Force?)
UNIT IV STUDY GUIDE
Decision-Making and Organization Politics
PUA 5303, Organizational Theory 2
UNIT x STUDY GUIDE
Title
In order to access the following resources, click the links below.
Watch the following segments from the full video referenced below:
Developing alternatives and considering their consequences (Segment 5 of 8) [Video],
Moving the group from conflict to consensus (Segment 6 of 8) [Video], and
Summing up the decision making process (Segment 7 of 8) [Video].
The Hathaway Group (Producer). (2014). The Cuban Missile Crisis: A case study in decision making and its
consequences [Video]. Films on Demand.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPl
aylists.aspx?wID=273866&xtid=53321
Unit Lesson
By virtue of the missions of numerous public sector organizations and the sector in general, decision-making
is an important aspect to many public sector employees. Additionally, these decisions often affect a large
number of people from the general public and can have widespread ramifications. In many instances,
decisions need to be made in a short period of time and with limited information, which complicates the
proce ...
Research Report on- Customer Purchase Decision Making on IFB Products.
Which Includes:
1. Introduction
2. Literature Review
3. Introduction to the company
4. Research Methodology
5. Data Analysis
6. Finding
7. Conclusion
PHL 320 FINAL EXAM
Buy Solutions: http://hwsoloutions.com/downloads/phl-320-final-exam/
NOTE: questions not listed in order , meaning the first question in this guide might be number 12 in actual exam. most updated version (OCT 2015)
Who among the following individuals is most likely to exhibit event creativity?
An individual who establishes win-win relationships with other people
An individual who settles a disagreement quickly in an ingenious way
An individual who modifies the strategies of a group in a creative manner
An individual who organizes annual me
The purpose of Open Surveys is to help understand and improve the effectiveness of an organisational change or some aspect of organisational performance based on respondent comments.
Open Surveys and their analysis are based on, and developed from, respondents’ thoughts and feelings expressed in their own words. • In an Open Survey respondents answer a few questions in detail by expressing themselves in their own words. Responses are grouped into categories, and from these categories broader patterns are built showing how comments are linked. Such patterns are, or can be fitted together, into a model covering and representing the collective views of respondents.
This research involves a critical analysis of the performance review process in the banking sector in the UAE. The research objectives are to understand the gap between theory and practice of performance reviews and examine aspects like employee participation, involvement of HR, balance of targets and competencies, rating criteria, employee motivation and development, and manager capability. The scope is 5 anonymous banks in the UAE, surveying mid-level management. A literature review analyzes contrasting academic views on performance reviews. Research methodology uses surveys to gather feedback from appraisers and appraisees. Findings from the surveys are compared to literature to understand similarities and differences in theory versus practice. Recommendations are provided on aligning goals with strategy and enhancing employee performance
The document discusses strategies for managing conflict and promoting collaboration in teams. It provides an agenda for a workshop that includes activities to identify symptoms and root causes of conflicts, different types of healthy vs unhealthy conflicts, and strategies for resolving conflicts. The workshop addresses how to determine what can be controlled, influenced or is out of control, and provides categories to develop action plans around stopping, starting or continuing certain behaviors.
Teams should provide constructive feedback to help members improve, with a focus on behaviors rather than people. Feedback training is important, and feedback should be thoughtful and focus on specific actions. Conflict is normal for diverse teams, and should be resolved through open communication, understanding different views, and finding mutually agreeable solutions.
PUA 5303, Organizational Theory 1 Course Learning OutMoseStaton39
PUA 5303, Organizational Theory 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Examine ways to use organizational human behavior theory to manage stress in public organizations.
2.1 Explore specified views associated with course-related terminology.
2.2 Express your thoughts on stress mitigation tactics as you elaborate on your personal
experiences with stress.
2.3 Expand upon relationships between stress mitigation and creativity-development practices.
Course/Unit
Learning Outcomes
Learning Activity
2.1
Unit Lesson
Chapter 3, pp. 61–80
Video: Creativity and Innovation: Leadership Essentials
2.2
Chapter 4, pp. 93–101
Unit II Reflection Paper
2.3
Unit Lesson
Chapter 4, pp. 93–101
Unit II Reflection Paper
Required Unit Resources
Chapter 3: Fostering Creativity and Innovation, pp. 61–80
Chapter 4: Managing Stress, pp. 93–101
In order to access the following resource, click the link below.
Video Arts (Producer). (2016). Creativity and innovation: Leadership essentials [Video]. Films on Demand.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPl
aylists.aspx?wID=273866&xtid=124085
The transcript for this video can be found by clicking on “Transcript” in the gray bar to the right of the video in
the Films on Demand database.
Unit Lesson
Creativity is paramount to innovation, and, with the exponentially increasing pace and complexity of the world,
creativity and innovation are exponentially increasing in importance. Creativity is also important to the
advancement of public organizations as it allows workers to develop new solutions to problems, making the
fostering of creativity a topic of utmost importance (Denhardt et al., 2016). Closely related and often
associated with creativity is innovation. With these considerations in mind, generating new and useful ideas
and creating and implementing those ideas through innovation can be more easily implemented in an
environment where these attributes are respected aspects of organizational culture.
Before attempting to promote and cultivate creativity, it is important to define creativity. Looking at individuals
who can be described as creative, the traits associated with their creativity seem to be inherent as opposed to
being reliant on a particular organization or atmosphere. Popular adjectives associated with creative people
include capable, clever, original, and self-confident. Do you possess any or all of these traits? Regardless of
UNIT II STUDY GUIDE
Creativity and Stress Management
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=273866&xtid=124085
PUA 5303, Organizational Theory 2
UNIT x STUDY GUIDE
Title
whether you do or do not, do you consider yourself to be a creative individual? Asad and Khan (2003) noted
that creative indiv ...
DDOM DOMAIN 1. SCOPE AND PURPOSEDomain 1 SCOPE AND PURPOSE.docxsimonithomas47935
DDOM DOMAIN 1. SCOPE AND PURPOSE
Domain 1: SCOPE AND PURPOSE:
1. The overall objectives of the guideline is specifically described.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
This domain involves the to which the general objectives, health questions and guideline target population are specifically described.
2. The health question(s) covered by the guideline is (are) specifically described.
1
Strongly
Disagree
7
Strongly
Agree
Comments:
3. The population (patients, public, etc.) to whom the guideline is meant to apply is specifically described.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly
Agree
Comments:
DOMAIN 2: Stakeholder Involvement
4. The guideline development group includes individuals from all relevant professional groups.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
This domain focuses on the participation of relevant groups in the guideline’s development, the extent to which the views of the target population were considered, and how clearly the target group was defined. This was the most poorly scored domain.
5. The views and preferences of the target population (patients, public, etc.) have been sought.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
6. The target users of the guideline are clearly defined.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
DOMAIN 3: Rigour of Development
7. Systematic methods were used to search for evidence.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
This domain involves the process used to gather and synthesize evidence and the methods used to formulate guideline recommendations.
8. The criteria for selecting the evidence are clearly described.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
9. The strengths and limitations of the body of evidence are clearly described.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
10. The methods for formulating the recommendations are clearly described.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
11. The health benefits, side effects, and risks have been considered in formulating the recommendations.
1
Strongly
Disagree
2
3
4
5
6
7
Strongly Agree
Comments:
12. There is an explicit link bet.
. propject(Part 1 Conduct a Needs Assessment)Name of Ite.docxmarilynnhoare
. propject
(
Part 1: Conduct a Needs Assessment)
Name of Item
Description of Item
Needs Assessment
Part 1: Conduct a Needs Assessment
Minipape
r
Part 2: Analyze the Data Collected and Identify Training Needs
submit the SURVEY that you create! The OTHER elements (the three levels of the needs analysis and the METHOD you select to move forward) is the second part (your mini paper is basically a running paper of the materials you have written to date-- your MINI paper must include ALL of the other elements listed here in the NEEDS assessment).
Training and development processes begin with a needs assessment. Given the economic pressures that businesses face today, it is imperative that those needs be connected to specific organizational performance issues.
There are three different forms of analysis you will need to complete.
1.
Organizational analysis
involves determining the appropriateness of training given the organization’s business strategy, its resources available for training, and support by managers and peers for training activities.
2.
Person analysis
involves (1) determining whether performance deficiencies result from a lack of knowledge, skill, or ability (a training issue) or from a motivational or work-design problem; (2) identifying who needs training; and (3) determining employees’ readiness for training.
3.
Task analysis
identifies the important tasks and knowledge, skill, and behaviors that need to be emphasized in training for employees to complete their tasks.
Hints for a Successful Needs Assessment
As you conduct your needs assessment, you may want to consider
four potential sources of information
that may help you in your analysis. Information such as employee turnover analysis, incident reports, long-range production goals, employee satisfaction studies, and physical plant layout can tell us a lot. Examples of other documents you may wish to consider include the following.
Business documents:
Key business documents can be used to determine areas of poor performance and developmental needs. Such documents may include
1.
unit productivity reports;
2.
customer satisfaction surveys;
3.
communication survey reports; and
4.
competitive analysis reports.
DUE this WEEK part 1: Organization survey:
Questionnaires can be created that probe for areas in which systems, structures, or processes are not functioning as intended. They can be used to look toward group, departmental, or individual issues.
Potential questions include the following.
Questionnaire Questions
1.
I am involved in decisions that directly affect my job.
2.
My supervisor communicates with me on a regular basis.
3.
I clearly understand what is expected of me.
4.
I am rewarded for good performance.
5.
My opinion has been asked regarding what needs to change in my work area.
6.
I understand why the decisions that affect my job are made.
7.
My supervisor gives me information that is important to me..
The document outlines the DECIDE framework for guiding evaluations. The framework consists of 6 steps: 1) Determine goals, 2) Explore questions, 3) Choose approach and methods, 4) Identify practical issues, 5) Decide how to deal with ethical issues, and 6) Evaluate, analyze, interpret and present data. Key aspects of each step are discussed such as determining evaluation goals, choosing appropriate evaluation designs that consider threats to validity, and ensuring reliability, validity and scope when analyzing and presenting results.
Running Head; ORGANIZATIONAL CHANGE CONSULTANCY AND MANAGEMENT1.docxanhlodge
Running Head; ORGANIZATIONAL CHANGE CONSULTANCY AND MANAGEMENT1
ORGANIZATIONAL CHANGE CONSULTANCY AND MANAGEMENT 4
Organizational Change Consultancy and Management
Name
Institutions
Organizational Change Consultancy and Management
Constructive Processes in Achieving Value for Knowledge Intensive Business Services Consultancy.
External consultancy to an organization is often prone to poor connection with the specific organizational issues associated with institutional change and the process to follow to achieve the change (Visscher et al., 2010). usually, companies or institutions have unique organizational cultures which demand that consultants on corporate changes be aware of. cognizance of these unique considerations provide institutions with the possibility of effective transitions into effective and sought for designs. knowledge-intensive business services offering consultancy services ought to undertake the following measures to create value for their organizational change consultancy; first, organizations have unique cultures that are pervasive enough to affect the operationalization of the designs organizations seek to adopt (Visscher et al., 2010). consultancy firms should do thorough studies of their client companies to offer the most specifically relevant customized solutions (Visscher et al., 2010). this should be done objectively through experts in organizational management and thorough analysis of accurate documents or the client organizational progress.
The Role of Engagement in Managing Organizational Change
Organizational structures and corporate management systems and designs are only empty instructions until they are given life by those who use them in their daily tasks (Anderson, 2013). the input of an organization's staff is therefore important in making it successful in its practical application. unfortunately, the majority of modern companies disregard the contributions of each employee and therefore ends up imposing new operational strategies on workers who do not believe in them. the result of such approaches to organizational change is often failed systems despite the heavy budgetary investments these companies put on them. employee goodwill on new operational strategies is a determinant of the strategy's operations as they work to positively improve it daily rather than make it the excuse of non-performance (Anderson, 2013). managers and departmental heads should, therefore, purpose to take the contributions of employees who will use or be affected by a change in the way they work (Anderson, 2013). this way, the workers own the changes and consequently make them effective.
The Role of Horizontal Organizational Communication in Effective Change Management.
Recent studies have attributed failed organization changes to factors, among them poor organizational communication (Anderson, 2013). the researchers state that decision makers fail to communicate effectively on the role of the newly adopted c.
Organizational structures, Conflicts and Negotiation in Project ManagementShikhaj Jakhete
Organizational structures determine the procedures and authority of project managers. There are three main structures - functional, projectized, and matrix. Functional structures delegate work to departments, projectized structures group employees into project teams, and matrix structures use both functional and project reporting lines. Conflicts can arise from these structures or from limited resources, incompatible goals, and personality differences. Conflicts should be managed through collaboration, problem-solving, and integrating interests to find win-win solutions. Negotiation involves finding agreements through asserting interests and making concessions to satisfy both parties.
Integrating impact into your UKRI case for supportMark Reed
Webinar slides by Prof Mark Reed.
View the video at: https://www.youtube.com/channel/UCvr-7zuEcX-8dEsIZsFoMyg.
View the full guide at: https://www.fasttrackimpact.com/post/how-to-integrate-impact-into-a-ukri-case-for-support.
The document discusses various organizational diagnosis and change models including McKinsey 7S model, Weisbord 6-box model, and systems theory. It also discusses the reflective learning model and how it is used in organizational diagnosis and change processes. Traditional problem-solving approaches are contrasted with solution-focused approaches like appreciative inquiry.
Organizational Development, OD, Intervention Process (from a case study)Helmee Halim
The case involves a conflict between the HR and Finance departments that was impacting morale and productivity. To diagnose the issue, the consultant conducted interviews, an online survey, and a Myers-Briggs assessment. This revealed poor communication, assumptions about the other group, and a lack of understanding of different personalities. In a workshop intervention, the consultants provided feedback on the assessments, held breakout sessions to develop communication plans, and had the directors discuss their contributions to the conflict. The intervention improved perceptions and communications between the departments.
The document discusses several techniques for group decision making including nominal group think, Delphi technique, and stepladder technique which aim to generate ideas from all group members without direct interaction, paired comparison analysis and grid analysis to evaluate options based on weighted factors, and plus/minus/interesting and six thinking hats to analyze decisions from different perspectives. It also analyzes the strengths and weaknesses of different methods for making decisions by authority, experts, averaging opinions, or minority rule.
clusterexampleFirst nameLast namestatscommExceldatapresentbusinessMadiA264445LoganF476657MikalN675656SarahF666757DustinD635535SarahU554355SarahD575576PeytonW573555MarcusI676477FeliciaJ775576BlakeW565434AniaM635426OmarL555555BridgetH476577DanielA365265MacyK373535DakotaA645636GriffinG264446
MGMT 560 – Organizational Leadership
Ethics and Professional Codes of Conduct
*
Dilbert
Ethicsa system of moral principles: the ethics of a culture
the rules of conduct recognized in respect to a particular class of human actions or a particular group, culture, etc.: medical ethics; Christian ethics
that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions
Formal vs InformalFormal EthicsCode of ConductOathBoard of EthicsInformal EthicsNo formal governing bodyNo accountability, other than from clientNo formal repercussions
Making an Ethical Decision
Recognize the ethical dilemma
Ask yourself, is this the start of a slippery slope
One slip allows the next slip to happen more easily
Would you want your decision to the problem broadcast to the world?
Ethical SituationsMaintaining the integrity of company databases in the face of requests to use the data inappropriately
Providing truthful information on the status of projects, budgets and profits even when there are problems – being accountable for success and failure
Standing firm on a decision despite its unpopularity
Reporting suspected unethical behavior of others despite personal discomfort
Not developing personal relationships with vendors/ customers/outside agencies – potential conflict of interest issues
Principles for Creating Ethical Cultures
Principle 1: The only way to sustain Compliance is through Culture
– Employees want to be part of organizations whose values mirror their own
– Organizations need to reduce fear, encourage accountability and live by a common set of values that build trust
Principles for Creating Ethical Cultures
Principle 2: Corporate culture reflects the values of the leaders
If Leaders do not embody the ethical standards, then no one else will
Principles for Creating Ethical Cultures
Principle 3: Measurement matters – if you can’t measure it, you can’t manage it
Leadership needs to measure integrity risk and monitor progress in managing it
Culture must become a metric
Web of NeedsNeeds encountered in IT practice:User needsPersonal needsOrganizational needsNeeds of societyOthers?Framework for Ethical Analysis
Identify web of needs for project
Identify strands of web where conflict is likely to occur
Resolve conflict issues with concerned parties
Agreed needs set recorded and input into requirements analysis
ref. Taylor, M.J. & Moynihan E., Analysing IT Ethics
...
This document discusses conflict management. It defines conflict and notes that conflict is a natural part of relationships. It occurs at various levels of society. The document outlines different views of conflict, from traditional to more modern. It also discusses how conflict can impact performance. The document then defines types of conflicts, such as intra-personal, inter-personal, and organizational conflicts. Finally, it discusses various strategies for managing conflicts successfully, such as avoidance, negotiation, problem-solving, and establishing rules and procedures. The preferred strategy is a win-win approach that aims to solve problems to benefit all parties.
Allison Rogers
Professor Koenig
COMM 3313
October 12th, 2018
How My Race Has Impacted My Life
I. Introduction
a. How being white has affected my life in many ways
i. Positive factors from experience
ii. Negative factors from experience
iii. How this has impacted my communication
iv. Are my communication skills stronger or weaker from these experiences?
II. Positive factors from experience
a. Job market is more available to me
a. Opportunities come in simpler form to me
III. Negative factors from experience
a. Assumptions of me being white thinking my life is a breeze from others
b. The unfairness I see every day makes me feel guilty for being white
IV. How this has impacted my very own communication
a. I see things from a general point of view
b. I try my best to be personal when communicating.
c. I remember that we are all human beings who deserve equality.
V. Are my communication skills stronger or weaker?
a. Stronger – My experiences growing up have helped me communicate with everyone equally.
VI. Conclusion
a. The boundaries my race sets me in
b. The opportunities I have because of my race.
Works Cited
Orbe, M. P., & Harris, T. M. (2015). Interracial communication theory into practice. Los Angeles, CA: Sage.
https://www.psychologytoday.com/us/blog/listen/201803/being-white-in-age-color
https://www.tolerance.org/magazine/fall-2018/what-is-white-privilege-really
https://money.cnn.com/2016/04/13/media/whiteness-project/index.html
https://everydayfeminism.com/2015/11/lessons-white-privilege-poc/
https://www.bustle.com/articles/146867-how-white-privilege-affects-8-people-of-color-on-a-day-to-day-basis
Allison Rogers
Professor Koenig
COMM 3325
October 20th, 2018
Research Paper Conceptual Document:
“The Meaning of July Fourth for the Negro” by Frederick Douglas
1. What is the event or rhetorical moment I will be analyzing and why. Give a brief summary.
· I will be analyzing a speech by Fredrick Douglas that he gave on July 5th in 1852 called, “The Meaning of July Fourth for the Negro”. I chose this speech because I first read this speech this past spring semester in my gender studies class and it was so well written and worded that it literally just brought me to tears with so much emotion behind it. I want to analyze how Douglas put this together and his rhetorical process that he used in order to touch so many people with his words.
2. What methods of evaluation will I be looking for?
· The methods of evaluation I will be looking for in this speech are the following:
(I) The speech objective
(II) The audience and context of the speech
(III) The speeches context and structure
(IV) The delivery skills and techniques he used
(V) Intangibles
3. 8 sources:
· https://www.artofmanliness.com/the-meaning-of-july-fourth-for-the-negro-by-frederick-douglas/
· http://masshumanities.org/files/programs/douglass/speech_abridged_med.pdf
· http://redandgreen.org/speech.htm
· https://www.pbs.org/wgbh/aia/part4/4h2927.html
· https://liber.
Allen 1Kiah AllenProfessor HirschENG1018 Feb. 2018Defo.docxsimonlbentley59018
Allen 1
Kiah Allen
Professor Hirsch
ENG101
8 Feb. 2018
Deforestation
The Amazon forest alone creates 20% of the worlds oxygen. It has decreased by 17% in the past 50 years because of deforestation (conserve-energy-future.com). Forest’s in general only cover 30% of the world (conserve-energy-future.com ). Deforestation is killing the trees that produce oxygen, without it humans can’t survive. Deforestation should be prohibited because large plants such as trees recycle air.
If deforestation is such a problem, why does it happen? Deforestation extracts the forest of its resources. It turns the forests into farms, ranches, or urban areas. The wood from trees are used for building or could be sold as fuel. Another big cause of deforestation is quarry’s. Quarry’s take up a lot of land, and once the quarry is abandoned is almost impossible to fix. Hydropower requires dams to be built. Dams create an enormous amount of flooding, which kills thousands of trees. The increase of population is also a cause of deforestation. The more people that are on earth the more land and resources we demand.
If deforestation continues it will have a huge negative impact on our air supply. Everyday a piece of the forests is being destroyed. The more trees that are being destroyed the less oxygen can be produced. Trees use photosynthesis to covert carbon dioxide into oxygen. Photosynthesis is the main producer of oxygen, and respiration and decay remove it. Urban areas have less oxygen then rural areas, because they don’t have many plants. Throughout history oxygen levels have been steadily decreasing. Once the oxygen levels hit 7% the air is too low to support human life (thenaturalhealthplace.com). Finding ways to apply reforestation would help increase oxygen.
There are many ways to apply reforestation to reverse the harm that’s been don’t to the world. One way is to plant trees. There are some cities who have made vertical forests. They plant trees and plants that surround the building. Going paperless would help as well. Since technology has advanced, paper isn’t really needed as often. Recycling and buying recycled products will help as well. The more that people recycle there will be less demand for natural resources and trees. Reforestation will help to reduce the concentration of carbon dioxide in the air.
Deforestation does have a huge negative impact on our world, but there are quite of bit of positive too. The positive effects of deforestation are that it does gives humans space to grow. With growth comes civilizations which means more jobs and revenue. Deforestations also gives us more food and resources to satisfy our needs. It means a more comfortable life for humans. The consequences of deforestation is not worth the temporary comfort that humans get from it.
Deforestation is a serious problem to maintain life on this planet. The decrease in oxygen could eventually mean the end to human kind. If we don’t do anything abo.
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PUA 5303, Organizational Theory 1 Course Learning OutMoseStaton39
PUA 5303, Organizational Theory 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Examine ways to use organizational human behavior theory to manage stress in public organizations.
2.1 Explore specified views associated with course-related terminology.
2.2 Express your thoughts on stress mitigation tactics as you elaborate on your personal
experiences with stress.
2.3 Expand upon relationships between stress mitigation and creativity-development practices.
Course/Unit
Learning Outcomes
Learning Activity
2.1
Unit Lesson
Chapter 3, pp. 61–80
Video: Creativity and Innovation: Leadership Essentials
2.2
Chapter 4, pp. 93–101
Unit II Reflection Paper
2.3
Unit Lesson
Chapter 4, pp. 93–101
Unit II Reflection Paper
Required Unit Resources
Chapter 3: Fostering Creativity and Innovation, pp. 61–80
Chapter 4: Managing Stress, pp. 93–101
In order to access the following resource, click the link below.
Video Arts (Producer). (2016). Creativity and innovation: Leadership essentials [Video]. Films on Demand.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPl
aylists.aspx?wID=273866&xtid=124085
The transcript for this video can be found by clicking on “Transcript” in the gray bar to the right of the video in
the Films on Demand database.
Unit Lesson
Creativity is paramount to innovation, and, with the exponentially increasing pace and complexity of the world,
creativity and innovation are exponentially increasing in importance. Creativity is also important to the
advancement of public organizations as it allows workers to develop new solutions to problems, making the
fostering of creativity a topic of utmost importance (Denhardt et al., 2016). Closely related and often
associated with creativity is innovation. With these considerations in mind, generating new and useful ideas
and creating and implementing those ideas through innovation can be more easily implemented in an
environment where these attributes are respected aspects of organizational culture.
Before attempting to promote and cultivate creativity, it is important to define creativity. Looking at individuals
who can be described as creative, the traits associated with their creativity seem to be inherent as opposed to
being reliant on a particular organization or atmosphere. Popular adjectives associated with creative people
include capable, clever, original, and self-confident. Do you possess any or all of these traits? Regardless of
UNIT II STUDY GUIDE
Creativity and Stress Management
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=273866&xtid=124085
PUA 5303, Organizational Theory 2
UNIT x STUDY GUIDE
Title
whether you do or do not, do you consider yourself to be a creative individual? Asad and Khan (2003) noted
that creative indiv ...
DDOM DOMAIN 1. SCOPE AND PURPOSEDomain 1 SCOPE AND PURPOSE.docxsimonithomas47935
DDOM DOMAIN 1. SCOPE AND PURPOSE
Domain 1: SCOPE AND PURPOSE:
1. The overall objectives of the guideline is specifically described.
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This domain involves the to which the general objectives, health questions and guideline target population are specifically described.
2. The health question(s) covered by the guideline is (are) specifically described.
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3. The population (patients, public, etc.) to whom the guideline is meant to apply is specifically described.
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DOMAIN 2: Stakeholder Involvement
4. The guideline development group includes individuals from all relevant professional groups.
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This domain focuses on the participation of relevant groups in the guideline’s development, the extent to which the views of the target population were considered, and how clearly the target group was defined. This was the most poorly scored domain.
5. The views and preferences of the target population (patients, public, etc.) have been sought.
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6. The target users of the guideline are clearly defined.
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DOMAIN 3: Rigour of Development
7. Systematic methods were used to search for evidence.
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This domain involves the process used to gather and synthesize evidence and the methods used to formulate guideline recommendations.
8. The criteria for selecting the evidence are clearly described.
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9. The strengths and limitations of the body of evidence are clearly described.
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10. The methods for formulating the recommendations are clearly described.
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Name of Item
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Needs Assessment
Part 1: Conduct a Needs Assessment
Minipape
r
Part 2: Analyze the Data Collected and Identify Training Needs
submit the SURVEY that you create! The OTHER elements (the three levels of the needs analysis and the METHOD you select to move forward) is the second part (your mini paper is basically a running paper of the materials you have written to date-- your MINI paper must include ALL of the other elements listed here in the NEEDS assessment).
Training and development processes begin with a needs assessment. Given the economic pressures that businesses face today, it is imperative that those needs be connected to specific organizational performance issues.
There are three different forms of analysis you will need to complete.
1.
Organizational analysis
involves determining the appropriateness of training given the organization’s business strategy, its resources available for training, and support by managers and peers for training activities.
2.
Person analysis
involves (1) determining whether performance deficiencies result from a lack of knowledge, skill, or ability (a training issue) or from a motivational or work-design problem; (2) identifying who needs training; and (3) determining employees’ readiness for training.
3.
Task analysis
identifies the important tasks and knowledge, skill, and behaviors that need to be emphasized in training for employees to complete their tasks.
Hints for a Successful Needs Assessment
As you conduct your needs assessment, you may want to consider
four potential sources of information
that may help you in your analysis. Information such as employee turnover analysis, incident reports, long-range production goals, employee satisfaction studies, and physical plant layout can tell us a lot. Examples of other documents you may wish to consider include the following.
Business documents:
Key business documents can be used to determine areas of poor performance and developmental needs. Such documents may include
1.
unit productivity reports;
2.
customer satisfaction surveys;
3.
communication survey reports; and
4.
competitive analysis reports.
DUE this WEEK part 1: Organization survey:
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Questionnaire Questions
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I am involved in decisions that directly affect my job.
2.
My supervisor communicates with me on a regular basis.
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I clearly understand what is expected of me.
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I am rewarded for good performance.
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My opinion has been asked regarding what needs to change in my work area.
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The Role of Engagement in Managing Organizational Change
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The Role of Horizontal Organizational Communication in Effective Change Management.
Recent studies have attributed failed organization changes to factors, among them poor organizational communication (Anderson, 2013). the researchers state that decision makers fail to communicate effectively on the role of the newly adopted c.
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Integrating impact into your UKRI case for supportMark Reed
Webinar slides by Prof Mark Reed.
View the video at: https://www.youtube.com/channel/UCvr-7zuEcX-8dEsIZsFoMyg.
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clusterexampleFirst nameLast namestatscommExceldatapresentbusinessMadiA264445LoganF476657MikalN675656SarahF666757DustinD635535SarahU554355SarahD575576PeytonW573555MarcusI676477FeliciaJ775576BlakeW565434AniaM635426OmarL555555BridgetH476577DanielA365265MacyK373535DakotaA645636GriffinG264446
MGMT 560 – Organizational Leadership
Ethics and Professional Codes of Conduct
*
Dilbert
Ethicsa system of moral principles: the ethics of a culture
the rules of conduct recognized in respect to a particular class of human actions or a particular group, culture, etc.: medical ethics; Christian ethics
that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions
Formal vs InformalFormal EthicsCode of ConductOathBoard of EthicsInformal EthicsNo formal governing bodyNo accountability, other than from clientNo formal repercussions
Making an Ethical Decision
Recognize the ethical dilemma
Ask yourself, is this the start of a slippery slope
One slip allows the next slip to happen more easily
Would you want your decision to the problem broadcast to the world?
Ethical SituationsMaintaining the integrity of company databases in the face of requests to use the data inappropriately
Providing truthful information on the status of projects, budgets and profits even when there are problems – being accountable for success and failure
Standing firm on a decision despite its unpopularity
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Not developing personal relationships with vendors/ customers/outside agencies – potential conflict of interest issues
Principles for Creating Ethical Cultures
Principle 1: The only way to sustain Compliance is through Culture
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– Organizations need to reduce fear, encourage accountability and live by a common set of values that build trust
Principles for Creating Ethical Cultures
Principle 2: Corporate culture reflects the values of the leaders
If Leaders do not embody the ethical standards, then no one else will
Principles for Creating Ethical Cultures
Principle 3: Measurement matters – if you can’t measure it, you can’t manage it
Leadership needs to measure integrity risk and monitor progress in managing it
Culture must become a metric
Web of NeedsNeeds encountered in IT practice:User needsPersonal needsOrganizational needsNeeds of societyOthers?Framework for Ethical Analysis
Identify web of needs for project
Identify strands of web where conflict is likely to occur
Resolve conflict issues with concerned parties
Agreed needs set recorded and input into requirements analysis
ref. Taylor, M.J. & Moynihan E., Analysing IT Ethics
...
This document discusses conflict management. It defines conflict and notes that conflict is a natural part of relationships. It occurs at various levels of society. The document outlines different views of conflict, from traditional to more modern. It also discusses how conflict can impact performance. The document then defines types of conflicts, such as intra-personal, inter-personal, and organizational conflicts. Finally, it discusses various strategies for managing conflicts successfully, such as avoidance, negotiation, problem-solving, and establishing rules and procedures. The preferred strategy is a win-win approach that aims to solve problems to benefit all parties.
Similar to AGREE II INSTRUMENT7DOMAIN 1. SCOP.docx (20)
Allison Rogers
Professor Koenig
COMM 3313
October 12th, 2018
How My Race Has Impacted My Life
I. Introduction
a. How being white has affected my life in many ways
i. Positive factors from experience
ii. Negative factors from experience
iii. How this has impacted my communication
iv. Are my communication skills stronger or weaker from these experiences?
II. Positive factors from experience
a. Job market is more available to me
a. Opportunities come in simpler form to me
III. Negative factors from experience
a. Assumptions of me being white thinking my life is a breeze from others
b. The unfairness I see every day makes me feel guilty for being white
IV. How this has impacted my very own communication
a. I see things from a general point of view
b. I try my best to be personal when communicating.
c. I remember that we are all human beings who deserve equality.
V. Are my communication skills stronger or weaker?
a. Stronger – My experiences growing up have helped me communicate with everyone equally.
VI. Conclusion
a. The boundaries my race sets me in
b. The opportunities I have because of my race.
Works Cited
Orbe, M. P., & Harris, T. M. (2015). Interracial communication theory into practice. Los Angeles, CA: Sage.
https://www.psychologytoday.com/us/blog/listen/201803/being-white-in-age-color
https://www.tolerance.org/magazine/fall-2018/what-is-white-privilege-really
https://money.cnn.com/2016/04/13/media/whiteness-project/index.html
https://everydayfeminism.com/2015/11/lessons-white-privilege-poc/
https://www.bustle.com/articles/146867-how-white-privilege-affects-8-people-of-color-on-a-day-to-day-basis
Allison Rogers
Professor Koenig
COMM 3325
October 20th, 2018
Research Paper Conceptual Document:
“The Meaning of July Fourth for the Negro” by Frederick Douglas
1. What is the event or rhetorical moment I will be analyzing and why. Give a brief summary.
· I will be analyzing a speech by Fredrick Douglas that he gave on July 5th in 1852 called, “The Meaning of July Fourth for the Negro”. I chose this speech because I first read this speech this past spring semester in my gender studies class and it was so well written and worded that it literally just brought me to tears with so much emotion behind it. I want to analyze how Douglas put this together and his rhetorical process that he used in order to touch so many people with his words.
2. What methods of evaluation will I be looking for?
· The methods of evaluation I will be looking for in this speech are the following:
(I) The speech objective
(II) The audience and context of the speech
(III) The speeches context and structure
(IV) The delivery skills and techniques he used
(V) Intangibles
3. 8 sources:
· https://www.artofmanliness.com/the-meaning-of-july-fourth-for-the-negro-by-frederick-douglas/
· http://masshumanities.org/files/programs/douglass/speech_abridged_med.pdf
· http://redandgreen.org/speech.htm
· https://www.pbs.org/wgbh/aia/part4/4h2927.html
· https://liber.
Allen 1Kiah AllenProfessor HirschENG1018 Feb. 2018Defo.docxsimonlbentley59018
Allen 1
Kiah Allen
Professor Hirsch
ENG101
8 Feb. 2018
Deforestation
The Amazon forest alone creates 20% of the worlds oxygen. It has decreased by 17% in the past 50 years because of deforestation (conserve-energy-future.com). Forest’s in general only cover 30% of the world (conserve-energy-future.com ). Deforestation is killing the trees that produce oxygen, without it humans can’t survive. Deforestation should be prohibited because large plants such as trees recycle air.
If deforestation is such a problem, why does it happen? Deforestation extracts the forest of its resources. It turns the forests into farms, ranches, or urban areas. The wood from trees are used for building or could be sold as fuel. Another big cause of deforestation is quarry’s. Quarry’s take up a lot of land, and once the quarry is abandoned is almost impossible to fix. Hydropower requires dams to be built. Dams create an enormous amount of flooding, which kills thousands of trees. The increase of population is also a cause of deforestation. The more people that are on earth the more land and resources we demand.
If deforestation continues it will have a huge negative impact on our air supply. Everyday a piece of the forests is being destroyed. The more trees that are being destroyed the less oxygen can be produced. Trees use photosynthesis to covert carbon dioxide into oxygen. Photosynthesis is the main producer of oxygen, and respiration and decay remove it. Urban areas have less oxygen then rural areas, because they don’t have many plants. Throughout history oxygen levels have been steadily decreasing. Once the oxygen levels hit 7% the air is too low to support human life (thenaturalhealthplace.com). Finding ways to apply reforestation would help increase oxygen.
There are many ways to apply reforestation to reverse the harm that’s been don’t to the world. One way is to plant trees. There are some cities who have made vertical forests. They plant trees and plants that surround the building. Going paperless would help as well. Since technology has advanced, paper isn’t really needed as often. Recycling and buying recycled products will help as well. The more that people recycle there will be less demand for natural resources and trees. Reforestation will help to reduce the concentration of carbon dioxide in the air.
Deforestation does have a huge negative impact on our world, but there are quite of bit of positive too. The positive effects of deforestation are that it does gives humans space to grow. With growth comes civilizations which means more jobs and revenue. Deforestations also gives us more food and resources to satisfy our needs. It means a more comfortable life for humans. The consequences of deforestation is not worth the temporary comfort that humans get from it.
Deforestation is a serious problem to maintain life on this planet. The decrease in oxygen could eventually mean the end to human kind. If we don’t do anything abo.
All workings, when appropriate, must be shown to substantiate your.docxsimonlbentley59018
All workings, when appropriate, must be shown to substantiate your answers.
Question 1 [14 marks]
Financial statement disclosures
You are the financial accountant for Superstore Ltd, and are in the process of preparing its financial statements for the year ended 30 June 2018. Whilst preparing the financial statements, you become aware of the following situations:
1. On 1 July 2017, the directors made a decision, using information obtained over the last couple of years, to revise the useful life of an item of manufacturing equipment. The equipment was acquired on 1 July 2015 for $800,000, and has been depreciated on a straight-line basis, based on an estimated useful life of 10 years and residual value of nil. Superstore Ltd uses the cost model for manufacturing equipment. The directors estimate that as at 1 July 2017, the equipment has a remaining useful life of 6 years and a residual value of nil. No depreciation has been recorded as yet for the year ended 30 June 2018 as the directors were unsure how to account for the change in the 2018 financial statements, and unsure whether the 2016 and 2017 financial statements will need to be revised as a result of the change.
2. In June 2018, the accounts payable officer discovered that an invoice for repairs to equipment, with an amount due of $20,000, incurred in June 2017, had not been paid or provided for in the 2017 financial statements. The invoice was paid on 12 July 2018. The repairs are deductible for tax purposes. The accountant responsible for preparing the company’s income tax returns will amend the 2017 tax return, and the company will receive a tax refund of $6,000 as a result (30% x $20,000). No journal entries have been done as yet in the accounting records of Superstore Ltd, as the directors are unsure how to account for this situation, and what period adjustments need to be made in.
3. Superstore Ltd holds shares in a listed public company, ABC Ltd, which are valued in the draft financial statements on 30 June 2018 at their market value on that date - $600,000. A major fall in the stock market occurred on 10 July 2018, and the value of Superstore’s shares in ABC Ltd declined to $250,000.
4. On 21 July 2018, you discovered a cheque dated 20 April 2018 of $32,000 authorised by the company’s previous accountant, Max. The payment was for the purchase of a swimming pool at Max’s house. The payment had been recorded in the accounting system as an advertising expense. You advise the directors of this fraudulent activity, and they will investigate.
Assume that each event is material.
Required:
i) State the appropriate accounting treatment for each situation. Provide explanations and references to relevant paragraphs in the accounting standards to support your answers. Where adjustments to Superstore Ltd’s financial statements are required, explain which financial statements need to be adjusted (ie. 2016, 2017, 2018 or 2019).
ii) Prepare any note disclosures and adjusting j.
All yellow highlight is missing answer, please answer all of t.docxsimonlbentley59018
1) The play Anna in the Tropics explores the impact of literature on a family of Cuban cigar rollers in 1920s Florida. As their new lector reads Tolstoy's Anna Karenina aloud each day, the characters find their lives profoundly changed as themes like tradition vs modernity, gender roles, infidelity, and jealousy are awakened.
2) The play illustrates the machismo of Cuban culture, where men's affairs are accepted but women are punished for the same behavior. This double standard leads to tensions and tragedy as the characters emulate the scandals in the novel.
3) Ultimately, the lector's reading of Anna Karenina arouses passions that cannot be contained, as jealousies
All models are wrong. Some models are useful.—George E. P. B.docxsimonlbentley59018
All models are wrong. Some models are useful.
—George E. P. Box (1919–2013)
Statistician
Describing and explaining social phenomena is a complex task. Box’s quote speaks to the point that it is a near impossible undertaking to fully explain such systems—physical or social—using a set of models. Yet even though these models contain some error, the models nevertheless assist with illuminating how the world works and advancing social change.
The competent quantitative researcher understands the balance between making statements related to theoretical understanding of relationships and recognizing that our social systems are of such complexity that we will always have some error. The key, for the rigorous researcher, is recognizing and mitigating the error as much as possible.
As a graduate student and consumer of research, you must recognize the error that might be present within your research and the research of others.
To prepare for this Discussion:
Use the Walden Library Course Guide and Assignment Help found in this week’s Learning Resources to search for and select a quantitative article that interests you and that has social change implications.
As you read the article, reflect on George Box’s quote in the introduction for this Discussion.
For additional support, review the
Skill Builder: Independent and Dependent Variables
, which you can find by navigating back to your Blackboard Course Home Page. From there, locate the Skill Builder link in the left navigation pane.
By Day 3
Post a very brief description (1–3 sentences) of the article you found and address the following:
1. Describe how you think the research in the article is useful (e.g., what population is it helping? What problem is it solving?).
2. Using Y=
f
(X) +E notation, identify the independent and dependent variables.
3. How might the research models presented be wrong? What types of error might be present in the reported research?
Frankfort-Nachmias, C., & Leon-Guerrero, A. (2018).
Social statistics for a diverse society
(8th ed.). Thousand Oaks, CA: Sage Publications.
· Chapter 1, “The What and the Why of Statistics” (pp. 1–21)
Wagner, W. E. (2016).
Using IBM® SPSS® statistics for research methods and social science statistics
(6th ed.). Thousand Oaks, CA: Sage Publications.
· Chapter 1, “Overview”
Dietz, T., & Kalof, L. (2009).
Introduction to social statistics: The logic of statistical reasoning
. West Sussex, United Kingdom: Wiley-Blackwell.
Introduction to Social Statistics: The Logic of Statistical Reasoning, 1st Edition by Dietz, T.; Kalof, L. Copyright 2009 by John Wiley & Sons - Books. Reprinted by permission of John Wiley & Sons - Books via the Copyright Clearance Center.
·
Chapter 1, “An Introduction to Quantitative Analysis” (pp. 1–31)
Dietz, T., & Kalof, L. (2009).
Introduction to social statistics: The logic of statistical reasoning
. West Sussex, United Kingdom: Wiley-Blackwell.
Introdu.
allclasses-frame.htmlAll ClassesAIBoardPlacementRandomModeRotationShapeShapeStreamTetris5044
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constant-values.html
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Class Tetris5044ObjectApplicationTetris5044public class Tetris5044
extends Application
The main application class; for internal use only.
Version:1.0Nested Class SummaryNested classes/interfaces inherited from class Application
Application.ParametersField SummaryFields inherited from class Application
STYLESHEET_CASPIAN, STYLESHEET_MODENAConstructor Summary
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voidstart(Stage primaryStage)
For internal use only.
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getHostServices, getParameters, getUserAgentStylesheet, init, launch, launch, notifyPreloader, setUserAgentStylesheet, stopMethods inherited from class Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, waitConstructor DetailTetris5044public Tetris5044()Method Detailstartpublic void start(Stage primaryStage)
throws Exception
For internal use only.
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Enum RandomMode.
ALL WORK MUST BE ORIGINAL, CITED, IN APA FORMAT & WILL BE SUBMITTED .docxsimonlbentley59018
ALL WORK MUST BE ORIGINAL, CITED, IN APA FORMAT & WILL BE SUBMITTED TO TURN-IT-IN. THIS IS A DISCUSSION POST. DUE DATE IS SUNDAY, 06/21/22 @ 2PM EASTERN STANDARD TIME.
Discussion Question #2:
If you had the authority, what steps would you take to secure America's digital infrastructure?
.
ALL WORK MUST BE ORIGINAL, CITED IN APA FORMAT AND WILL BE SUBMITTED.docxsimonlbentley59018
ALL WORK MUST BE ORIGINAL, CITED IN APA FORMAT AND WILL BE SUBMITTED TO TURN IT IN. MINIMUM WORD COUNT IS 1500 NOT INCLUDING THE TITLE PAGE. DUE DATE IS MONDAY 06/22/20 @ 12 NOON EASTERN STANDARD TIME.
Assignment:
1. The first sentence of Chapter 2 reads, “The saying that ‘people receive the kind of policing they deserve” ignores the role power plays in the kind, quality, and distribution of police service.” Discuss what this sentence means in the context of contemporary policing in the United States.
2. Beginning in 1929, August Vollmer, as head of the National Commission on Law Observance and Enforcement, established 10 principles vital in reforming the police. Discuss the importance of the principles in providing the underpinnings for modern policing.
3. Explain how technology has affected communities of interest in the United States.
4. Explain the contributions of the Chicago School in studies of the community.
.
All views expressed in this paper are those of the authors a.docxsimonlbentley59018
This document summarizes a paper about the political and economic crisis in Greece. It discusses how Greece's political system has been dominated by two major parties, New Democracy and PASOK, which used patronage networks and expanded the public sector for political gain. This led to a bloated bureaucracy, weak reforms, and increasing debt. The economic crisis made Greece's long-term problems with its political system and public finances come to a head. The document examines the causes and management of the crisis as well as its political impacts.
All Wet! Legacy of Juniper Utility has residents stewingBy Eri.docxsimonlbentley59018
All Wet!
Legacy of Juniper Utility has residents stewing
By Erin Foote Marlowe
·
·
Last Friday, a collection of men and women sat in Marion Palmateer's plush Southeast Bend living room and told a story of frustration, talking over one another and becoming increasingly angry about their understanding of the legacy of Juniper Utility and what it means to them.
These folks who gathered on Palmateer's soft white couch and chairs consider themselves the modern-day victims in the more- than-a-decade-old saga of Juniper Utility Co., a water service provider formerly owned by housing developer Jan Ward in Southeast Bend. In 2002, it was condemned by Bend for what the city said was risk of catastrophic failure.
Money and "authority" are at the core of the story now for this group, as opposed to the low water pressures of a decade ago—a problem that became so egregious that, by 2001, it became a challenge to take a shower or fill a washing machine. Water lines routinely broke down.
The people in Palmateer's living room, "a loose collection of individuals," as they call themselves, are residents of neighborhoods formerly served by Juniper Utility, including Timber Ridge, Mountain High, Tillicum Village and Nottingham Square. They are frustrated with a history they felt they had no control over but is now costing them in water bills they believe will cost them thousands more per year than they ever expected.
In 2004, homeowners association representatives from their neighborhoods signed an agreement with the city that said the owners of the roughly 700 homes of the neighborhoods would pay 100 percent of the costs associated with providing water to the neighborhoods, including making improvements to the system.
But this group of residents feels the agreement wasn't in their best interest and they had no say in the decision. An HOA board member at the time said a ballot was not sent out to homeowners for approval and, because there was no vote of homeowners, these frustrated residents believe this 2004 agreement could be illegal. Further underscoring the issue, it appears the agreement was never recorded with the county clerk's office. So, when these new people bought houses in these neighborhoods, the tab for paying to upgrade the water system didn't show up in their title searches.
"Think of the banks that lent against it," said Dan Kehoe, a resident of Mountain High who has taken a lead role in challenging the agreements between the HOAs and the city. "That's called bank fraud and people go to jail for it."
But although frustrations over this agreement are evidently fresh for these residents, it would appear that the issue should be moot because in 2011 the HOAs and the city reached a new agreement—one that should reduce costs for residents.
"We moved them from a bad agreement to a good agreement," said city of Bend Finance Director Sonia Andrews. "From something that would cost them a lot to something that would be more reasonable."
Each homeowne.
All three of the Aristotle, Hobbes, and Douglass readings discussed .docxsimonlbentley59018
All three of the Aristotle, Hobbes, and Douglass readings discussed power in different ways. How is power related to justice? How should it be shifted in order to better serve all citizens? Please reflect on this idea of power and refer to at least two of the three philosophers listed.
Note: You should write enough to make your point, but can aim form 6-8 sentences or so (but there is no minimum or limit).
.
All rights reserved. No part of this report, including t.docxsimonlbentley59018
All rights reserved. No part of this report, including
the trends presented in this report, may be
reproduced or transmitted in any form or by any
means whatsoever (including presentations, short
summaries, blog posts, printed magazines, use
of images in social media posts) without express
written permission from the author, except in the
case of brief quotations (50 words maximum and
for a maximum of 2 quotations) embodied in critical
articles and reviews, and with clear reference to
the original source, including a link to the original
source at http://eventmb.com/Event-Trends-2018.
Please refer all pertinent questions to the publisher.
COPYRIGHT
TABLE OF
CONTENTS
:: 2 COPYRIGHT
5 INTRODUCTION
7 MACRO TRENDS AFFECTING THE EVENT INDUSTRY. A FORECAST.
8 10 Trends in EVENTTECH
Julius Solaris
23 10 Trends in VENUES
Pádraic Gilligan
35 10 Trends in EVENT MARKETING AND SOCIAL MEDIA
Becki Cross
54 10 Trends in DESTINATIONS
Julius Solaris and Pádraic Gilligan
65 10 Trends in EVENT EXPERIENCE
Roger Haskett
80 10 Trends in EVENT DECOR AND STYLING
Kate Patay, CPCE
91 10 Trends in DESTINATION MANAGEMENT COMPANIES (DMCS)
Cindy Y. Lo, DMCP
102 ABOUT THE AUTHORS
105 CMP CREDITS
105 CREDITS AND THANKS
105 DISCLAIMER
AD
http://eventmb.com/2A6WKga
The event industry is navigating through the strongest wave of change of
the past 10 years. Never before has this industry experienced this level
of transformation in so many aspects of the event planning process.
Attendees, suppliers and event planners have to deal with ‘new’ and
‘different’ on many levels.
As a segue from last year’s report, we are again looking at the five major
areas impacted by this change:
G TECHNOLOGY
G EVENT MARKETING
G VENUES
G DESTINATIONS
G EVENT DESIGN
We are also looking at two new categories of trends:
G EVENT STYLING
G DESTINATION MANAGEMENT COMPANIES
(DMCS)
The spend for these items represent a massive input for the industry and we
feel times are mature enough to analyze developments on a yearly basis.
:: INTRODUCTION
10 EVENT
TRENDS FOR
2018
Julius Solaris
10 Event Trends for 2018
:: 5
AD
http://eventmb.com/2iVmZfW
MACRO TRENDS AFFECTING THE
EVENT INDUSTRY. A FORECAST.
There are common themes you will find in the following categories of
trends. We refer to these as macro trends. They are inherent to the
economic, political, social and technological developments happening
around us. Here are the most significant affecting the event industry:
G Sexual Harassment. With the explosion worldwide of the #metoo
movement and the very public charges against many celebrities,
politicians and people of influence, it seems it is finally time for the event
industry to reflect on sexual harassment. Many reports have popped up
of events being at the ideal stage for harassment or violence to happen.
As a result there is increased pressure to step up the measures to protect
attendees against perpetrators. A mo.
All PrinciplesEvidence on Persuasion Principles This provides som.docxsimonlbentley59018
All PrinciplesEvidence on Persuasion Principles: This provides some guidance how much confidence you can place on the principles Analyzed by J. Scott Armstrong on December 8, 2010; re-analyzed by Elliot Tusk on May 26, 2011Common senseReceived wisdomNo evidenceExpert opinionNon-experimental evidenceSingle experimentSome experimental evidenceMuch experimental evidenceCommentsSUMNumberPrinciple1INFORMATION1.1Benefits1.1.1Describe specific, meaningful benefits111.1.2Communicate a Unique Selling Principle (USP)1111.2News1.2.1Provide news, but only if it is real111.2.2If real news is complex, use still media11.3Product or service1.3.1Provide product information that customers need11.3.2Provide choices11.3.3When there are many substantive, multi-dimensional options, organize them and provide guidance11.3.4Make the recommended choice the default choice11.3.5Inform committed customers that they can delete features, rather than add them11.3.6To reduce customer risk, use a product-satisfaction guarantee11.4Price1.4.1State prices in terms that are meaningful and easy to understand111.4.2Use round prices111.4.3Show the price to be a good value against a reference price11.4.4If quality is not a key selling point, consider advertising price reductions11.4.5Consider partitioned prices when the add-on prices seem fair and small relative to the base price11.4.6To retain customers, consider linking payments to consumption11.4.7Consider separating payments from benefits- if the payments are completed before the benefits end11.4.8State that the price can be prepaid if it might reduce uncertainty for consumers111.4.9Use high costs to justify high prices11.4.10When quality is high, do not emphasize price11.4.11Use high prices to connote high quality111.4.12For inexpensive products, state price discounts as percentage saved; for expensive products, state price discounts as dollars saved- or present both11.4.13Minimize price information for new products11.4.14Consider bundling prices of features or complementary products or services if they are desirable for nearly all customers11.4.15Advertise multi-unit purchases for frequently purchased low-involvement products if it is also in the consumers' interest11.5Distribution1.5.1Include information on when, where and how to buy the product111.5.2Feature a sales channel when it is impressive11.5.3Use the package to enhance the product11.5.4If a product is desirable, specify delivery dates rather than waiting times11.5.5Tell customers they can achieve benefits over a long time period if you want to reduce the use of an offer- and vice versa12INFLUENCE2.1Reasons2.1.1Provide a reason12.1.2For high-involvement products, the reasons should be strong12.2Social Proof2.2.1Show that the product is widely used12.2.2Focus on individuals similar to the target market112.3Scarcity2.3.1State that an attractive product is scarce when it is true12.3.2Restrict sales of the product112.4Attribution2.4.1Attribute favorable behavior and traits.
All papers may be subject to submission for textual similarity revie.docxsimonlbentley59018
All papers may be subject to submission for textual similarity review to Turnitin.com for the detection of plagiarism
those are the two quistions
What are the disadvantages of Henrietta in particular and her colleagues, pursuing careers in astronomy during this time period? Choose one scene and describe how character relationships and the outcome of the play would change if the central characters were male instead of female.
--
I don't have the book , i need someone who can have it and answer the two questions
silent sky by lauren gunderson
answer 2 questions in 4 pages double space
.
All of us live near some major industry. Describe the history of an .docxsimonlbentley59018
The document asks about an industry in the city where one lives or a nearby city, asking how it has changed over the last 50 years and what cultural changes drove those changes, and what the future of the industry may be.
All of Us Research Program—Protocol v1.12 IRB Approval Dat.docxsimonlbentley59018
All of Us Research Program—Protocol v1.12
IRB Approval Date: 23 October 2019
Protocol Title All of Us Research Program 1
Principal Investigator(s) Joshua Denny, M.D., M.S.
Vanderbilt University Medical Center
+1 615 936-5033
Sponsor National Institutes of Health (NIH)
Primary Contact John Wilbanks
Sage Bionetworks
+1 617 838-6333
Protocol Version Core Protocol v.1.12 pre02
Date 16 October 2019
IRB reference AoU IRB Protocol # 2017-05
IRB Approval date v1.5: May 20, 2017
v1.6: Feb 13, 2018
v1.7: Mar 28, 2018
v1.8: Jul 11, 2018
v1.9 Oct 19, 2018
v1.10 Mar 05, 2019
v1.11 Aug 12, 2019
v1.12 Oct 23, 2019
1 Precision Medicine Initiative, PMI, All of Us, the All of Us logo, and “The Future of Health Begins
with You” are service marks of the U.S. Department of Health and Human Services.
All of Us Research Program—Protocol v1.11 pre02
IRB Approval Date
2
Program Leadership and Governance
Leadership
The All of Us Research Program (AoURP) is a large collaborative initiative sponsored by the
National Institutes of Health (NIH). The research program functions as a consortium of awardees
from multiple institutions. Its governance involves representation from each awardee and
participant representatives. The consortium also includes the program director and project
scientists/specialists from NIH. Each awardee has responsibilities commensurate with expertise. See
Table 0–1: Program Unit Awardees for a list of NIH-funded awardees and contact Principal
Investigators (PIs).
Dr. Joshua Denny of Vanderbilt University Medical Center serves as the Principal Investigator on
behalf of the consortium.
Governance
The Steering Committee (SC) is the primary governing body of AoURP. The SC recommends
strategic directions for the program and oversees planning, coordination, and implementation of the
program’s overall operations. Its 50 voting members include PIs from each awardee as designated
in the notice of award; representation from NIH, comprising of the deputy director and chief
officers of AoURP; representation from community partners and participants (see section 3.1); and
additional representation as needed to ensure balanced representation of stakeholders. The
governance also includes an Executive Committee (EC) which is a small governing body composed
of 17 members, that ensures the program is effectively meeting its objectives and mission. The EC
proposes solutions to challenges and provides the Director with strategies, options, and information
to aid in programmatic decisions. The Director has discretion to delegate specific decisions to the
EC. Membership of the EC is determined by the Director and reflects the awardees within the
consortium with balanced interests to ensure effective deliberation.
The Steering Committee may appr.
All participants must read the following article ATTACHED Agwu.docxsimonlbentley59018
The document outlines a study examining the strategic management of benefits and challenges of HR outsourcing. It discusses how outsourcing has become a dominant strategy for organizations to focus on core competencies and reduce costs. While outsourcing can provide benefits like cost savings, it also presents challenges such as loss of expertise and low employee morale. The study analyzes these opportunities and difficulties of outsourcing HR processes from the perspective of driving enterprise goals and organizational culture.
ALL of the requirements are contained in the attached document. T.docxsimonlbentley59018
ALL
of the requirements are contained in the attached document. The Veronica case study is attached also.
To prepare:
Review "Working With Survivors of Human Trafficking: The Case of Veronica." Think about how one might become an ally to victims of human trafficking . Then go to a website that addresses human trafficking either internationally or domestically.
Post
a brief description of the website you visited (Websites contained below). Explain how you might support Veronica and other human trafficking victims incorporating the information you have found. Explain how you can begin to increase your awareness of this issue and teach others about human trafficking victims. Describe opportunities to get involved and become an ally to those who have been trafficked. Identify steps you can take to begin to support this group.
.
All five honorees cared greatly about the success of Capella lea.docxsimonlbentley59018
All five honorees cared greatly about the success of Capella learners and most were heavily involved in bettering their communities and others. Dr. Ford in particular fulfilled this desire by helping others to help themselves. Describe how you plan to use your education to better your community or help others to help themselves, and how receiving this scholarship will help you in doing so? 250-750 word essay
All of our honorees brought great personal and professional successes to their work environment. What would you consider one of your greatest professional successes? How did your success benefit your organization and its people? 250- 750 word essay
Respond to Tawnya and Noeme post
Creating the ideal marketing plan requires many steps and gathering data. “Knowing the needs of the customer and having a clearly articulated mission will help to target the message to an audience who will be most interested in the service that is being provided” (Sciarra, Lynch, Adams, & Dorsey (2016) p. 340). To find these needs, a needs assessment can be done. After gathering the results, a plan can start to form. Creating a Strength, Weakness, Opportunities, and Threats chart (SWOT) will give you a broader view on how to target your population.
“The first step in conducting SWOT analysis is to identify your stakeholders and data that has already been collected” (Sciarra, (2016) p. 340). Your stakeholders will guide you into the right direction for a plan of action. Looking at the type of population including the children, families, and staff members will give you the data to create your SWOT. Moving forward with the data, now to breakdown your SWOT data analysis and create a marketing plan. Strengths; reviewing this section will give you an objective overview of any changes needing to be made. Strengths can consist of staff, location, cliental, and possibly opportunities. If there are areas of weakness this gives us the ability to make changes. Moving forward with those changes leads us to Weakness, do we see a pattern of areas? What can we do to upgrade or change these areas we have identified? Moving on next to Opportunities, what options do we have beyond what we have now? Is there room for growth both financially and structurally? Finally, Threats to evaluate. Are we looking at opening a facility next door to two other highly rated centers that may cause us competition and difficulty building a successful business? Is there a possibility that the area is losing population and economic strength? Gathering the data and taking a step back and reviewing all the pro’s and con’s will give us a bigger picture when deciding which way to market our audience.
Taking a look at the strengths from all the gathered data will give you a good direction to follow for reaching protentional public relations opportunities. For an example, location, your childcare facility has a prime location in your town and your coming up on your grand opening soon. Planning an.
All of the instructions will be given to you in a document. One docu.docxsimonlbentley59018
The document provides instructions for creating a summary, noting that guidelines are in one document and a sample is in another to help guide the process and make it easier. It recommends placing the section titled "Significant assessment findings during days of care" in a table, as well as any medications, and notes an attached NANDA Nursing Diagnosis can help with identifying "Risk for" conditions.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
-------------------------------------------------------------------------------
Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
-------------------------------------------------------------------------------
For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
1. AGREE II INSTRUMENT
7
DOMAIN 1. SCOPE AND PURPOSE
1. The overall objective(s) of the guideline is (are) specifically
described.
1
Strongly Disagree
234567
Strongly Agree
Comments:
2. 2. The health question(s) covered by the guideline is (are)
specifically described.
1
Strongly Disagree
234567
Strongly Agree
Comments
3. The population (patients, public, etc.) to whom the guideline
is meant to apply is specifically described.
1
Strongly Disagree
234567
Strongly Agree
Comments
DOMAIN 2. STAKEHOLDER INVOLVEMENT
3. 4. The guideline development group includes individuals from
all relevant professional groups.
1
Strongly Disagree
234567
Strongly Agree
Comments
5. The views and preferences of the target population (patients,
public, etc.) have been sought.
1
Strongly Disagree
234567
Strongly Agree
Comments
6. The target users of the guideline are clearly defined.
4. 1
Strongly Disagree
234567
Strongly Agree
Comments
DOMAIN 3. RIGOUR OF DEVELOPMENT
7. Systematic methods were used to search for evidence.
1
Strongly Disagree
234567
Strongly Agree
Comments:
8. The criteria for selecting the evidence are clearly described.
1
Strongly Disagree
5. 234567
Strongly Agree
Comments
9. The strengths and limitations of the body of evidence are
clearly described.
1
Strongly Disagree
234567
Strongly Agree
Comments
DOMAIN 3. RIGOUR OF DEVELOPMENT continued
10. The methods for formulating the recommendations are
clearly described.
1
Strongly Disagree
234567
6. Strongly Agree
Comments
11. The health benefits, side effects, and risks have been
considered in formulating the recommendations.
1
Strongly Disagree
234567
Strongly Agree
Comments
12. There is an explicit link between the recommendations and
the supporting evidence.
DOMAIN 3. RIGOUR OF DEVELOPMENT continued
1
Strongly Disagree
234567
Strongly Agree
7. Comments
DOMAIN 3. RIGOUR OF DEVELOPMENT continued
13. The guideline has been externally reviewed by experts prior
to its publication.
1
Strongly Disagree
234567
Strongly Agree
Comments
14. A procedure for updating the guideline is provided.
1
Strongly Disagree
234567
Strongly Agree
8. Comments
DOMAIN 4. CLARITY OF PRESENTATION
15. The recommendations are specific and unambiguous.
1
Strongly Disagree
234567
Strongly Agree
Comments
16. The different options for management of the condition or
health issue are clearly presented.
1
Strongly Disagree
234567
Strongly Agree
Comments
9. 17. Key recommendations are easily identifiable.
DOMAIN 5. APPLICABILITY
1
Strongly Disagree
234567
Strongly Agree
Comments
DOMAIN 5. APPLICABILITY
18. The guideline describes facilitators and barriers to its
application.
1
Strongly Disagree
234567
Strongly Agree
Comments
10. 19. The guideline provides advice and/or tools on how the
recommendations can be put into practice.
1
Strongly Disagree
234567
Strongly Agree
Comments
20. The potential resource implications of applying the
recommendations have been considered.
1
Strongly Disagree
234567
Strongly Agree
Comments
DOMAIN 5. APPLICABILITY continued
11. 21. The guideline presents monitoring and/or auditing criteria.
1
Strongly Disagree
234567
Strongly Agree
DOMAIN 6. EDITORIAL INDEPENDENCE
Comments
DOMAIN 6. EDITORIAL INDEPENDENCE
22. The views of the funding body have not influenced the
content of the guideline.
10
1
Strongly Disagree
234567
Strongly Agree
Comments
12. 23. Competing interests of guideline development group
members have been recorded and addressed.
1
Strongly Disagree
234567
Strongly Agree
Comments
OVERALL GUIDELINE ASSESSMENT
For each question, please choose the response which best
characterizes the guideline assessed:
1. Rate the overall quality of this guideline.
1
Lowest possible quality
2
3
4
13. 5
6
7
Highest possible quality
2. I would recommend this guideline for use.
Yes
Yes, with modifications
No
NOTES
11
BBA 2026, Organizational Communication 1
Course Learning Outcomes for Unit III
Upon completion of this unit, students should be able to:
14. 5. Recommend communication techniques that are effective in
managing conflict.
5.1. Analyze conflict in an organization.
5.2. Apply Rahim’s functional and dysfunctional outcomes to
managing conflict.
Reading Assignment
In order to access the following resource(s), click the link(s)
below:
Bain, V. (2000). How to diagnose and treat poor performance.
The Journal for Quality and Participation,
23(5), 38-41. Retrieved from
https://libraryresources.columbiasouthern.edu/login?url=http://s
earch.proquest.com.libraryresources.c
olumbiasouthern.edu/docview/219160561?accountid=33337
Antonioni, D. (1995). Practicing conflict management can
reduce organizational stress. Industrial
Management, 37(5), 7-8. Retrieved from
https://libraryresources.columbiasouthern.edu/login?url=http://s
earch.proquest.com.libraryresources.c
olumbiasouthern.edu/docview/211594375?accountid=33337
Click here to view the Unit III Presentation.
Click here to view the Unit III Presentation transcript.
15. Unit Lesson
Introduction
For many people, conflict can be a word with negative
connotations. Within an organization, employees may
equate conflict to open hostility or harsh, interpersonal clashes.
However, conflict is merely a state of
unresolved differences between entities. Sometimes, the
difference is functionally productive; sometimes, it is
dysfunctional. This unit explores conflict within organizations
and discusses communication techniques that
can help to effectively manage conflict.
Course/Unit
Learning Outcomes
Learning Activity
5
Unit Lesson
Unit III Presentation
Article: “Practicing conflict management can reduce
organizational stress”
Article: “How to diagnose and treat poor performance”
Unit III Article Review
5.1
Unit Lesson
Unit III Presentation
Article: “How to diagnose and treat poor performance”
Unit III Article Review
16. 5.2
Unit Lesson
Unit III Presentation
Unit III Article Review
UNIT III STUDY GUIDE
Managing Conflict in an Organization
Through Communication
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iew/219160561?accountid=33337
https://libraryresources.columbiasouthern.edu/login?url=http://s
earch.proquest.com.libraryresources.columbiasouthern.edu/docv
iew/219160561?accountid=33337
https://libraryresources.columbiasouthern.edu/login?url=http://s
earch.proquest.com.libraryresources.columbiasouthern.edu/docv
iew/211594375?accountid=33337
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earch.proquest.com.libraryresources.columbiasouthern.edu/docv
iew/211594375?accountid=33337
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53427126_1
https://online.columbiasouthern.edu/bbcswebdav/xid-
53427150_1
BBA 2026, Organizational Communication 2
UNIT x STUDY GUIDE
Title
17. Consequences of Conflict
In Managing Conflict in Organizations, M. Afzalur Rahim
(2000) explains that conflict has the potential for both
positive and negative consequences. In order to achieve the
benefits from conflict, an organization must
mitigate the negative or dysfunctional outcomes of conflict and
develop the positive effects to their highest
potential. Rahim (2000) lists seven categories for both
functional outcomes and dysfunctional outcomes that
have been studied extensively by a variety of authors. The
functional outcomes have been provided below
(Rahim, 2000, p. 7):
Rahim’s Functional Outcomes
1.Conflict may stimulate innovation, creativity, and growth.
2.Organizational decision-making may be improved.
3.Alternative solutions to a problem may be found.
4.Conflict may lead to synergistic solutions to common
problems.
5.Individual and group performances may be enhanced.
6.Individuals and groups may be forced to search for new
approaches.
7.Individuals and groups may be required to articulate and
clarify
their positions.
18. In their groundbreaking study, Scientists in Organizations,
Donald Pelz and Frank Andrews (1976) concluded
that a certain amount of creative tension had to exist between
the states of worker security and conflict to
stimulate innovation, creativity, and growth. They noted that
employee productivity increased when the
organizations they studied changed established patterns or when
technical disputes arose. During these
times of conflict, communication between employees and
between management and employees increased.
Pelz and Andrews (1976) also noted that output improved when
management provided positive reinforcement
and encouraged employees to participate in policy-making.
Positive communication between management
and employees helped to promote the functional outcome.
After T. J. Peters and R. H. Waterman reviewed the practices of
companies like IBM, 3M, GE, Boeing, and
Hewlett Packard, they found that the companies used
management practices that were designed to stimulate
competition. Many of the organizations created a contest
atmosphere by assigning the same problem to two
different teams. This manufactured conflict allowed managers to
see who would come up with the best
solution (Denton, 2002).
A degree of serendipity can develop from conflict. The
conversations generated because of the disagreement
can lead to alternative solutions by accident.
When conflict occurs between employees working on a project,
managers should encourage a dialogue to
exchange information regarding the issues. During this
information exchange, employees will need to explain
19. their differences in perspective. Without the conflict, this
exchange might never happen. Employees will be
forced to reevaluate project goals and problems, which can lead
to better solutions.
When conflict arises, the organization simply cannot follow the
status quo—the established way of doing
things—and the need to resolve the conflict can force
organizations to try new approaches. This encourages
communication, which can trigger creative solutions for
problems and encourage new ways to achieve goals.
Conflict can have a direct impact on communication. It can
force employees to explain their perspectives and
to seek information from coworkers on an issue. Employees will
need to explain their differences in
perspectives, which might not happen otherwise (Rahim, 2000,
p. 7).
BBA 2026, Organizational Communication 3
UNIT x STUDY GUIDE
Title
Rahim’s (2000) dysfunctional outcomes have been provided
below (p. 7):
Rahim’s Dysfunctional Outcomes
20. 1.Conflicts may cause job stress, burnout, and dissatisfaction.
2.Communication between individuals and groups may be
reduced.
3.A climate of distrust and suspicion can be developed.
4.Relationships may be damaged.
5.Job performance may be reduced.
6.Resistance to change can increase.
7.Organizational commitment and loyalty may be affected.
Too much conflict burdens and overwhelms the minds/emotions
of the employees, shutting off the capacity
for creativity. For example, the University of Wisconsin-
Madison conducted a study that evaluated elements of
job stress, burnout, and dissatisfaction for middle managers in
organizations that were experiencing
organizational changes (Antonioni, 1995). The survey also
assessed how the organizations used conflict
management to resolve the stressors faced by the employees.
Organizations that had regular communication
regarding the conflict management had employees with lower
levels of stress. Organizations that employed
individuals who had concerns about discussing situations with
their superiors had employees with higher
levels of stress. The study demonstrates that knowing how to
manage and resolve conflict is a valuable skill
to combat workplace stressors. As Antonioni (1995) suggests,
successfully managing stressful work
situations to help avoid burnout and job dissatisfaction boils
21. down to mastering communication skills.
Sometimes, different conversational styles or faulty inferences
create apparent conflicts when no real
disagreement exists. Efficiently managing conflict involves
matching the style of communication with the
situation (Rahim, 2000). Managers need to analyze their
audience before addressing any type of conflict and
to recognize not only the personal feelings of the employees but
also the policies and procedures of the
organization. As Antonioni (1995) relates, communication has
to work both ways: Active listening must be a
part of the communication process. All of the concerned parties
must claim responsibility for their actions and
collaborate to find a solution that is satisfactory to both sides.
Unacknowledged conflicts rarely go away; rather, they fester
and make subsequent exchanges more difficult.
In “How to Diagnose and Treat Poor Performance,” Victoria
Bain (2000) explains that teamwork is
undermined by derogatory attitudes. Employees do not function
at a high level of effort when they are cast
into stereotypes or oppressed by bias (Bain, 2000).
Conflict is difficult to resolve when an employee criticizes
another person instead of focusing on the issue.
This leads to counterattacks and an escalation of the conflict.
The issue becomes more difficult to resolve
because feelings are hurt.
Bain (2000) recommends that managers take an active role in
resolving the conflict rather than letting the
employees work it out amongst themselves. The author
recommends gathering specific information about
complaints rather than general information. This makes it easier
22. for the employees to address the problem.
Bain discusses an example from a chemical plant where an
employee did not feel valued by his manager and
intentionally reduced the amount of work he did on a daily
basis. The manager did value the employee but
never communicated this to him. The conflict developed due to
this lack of communication and was resolved
only when a dialogue between the two began.
Managers need to review systems and/or procedures for changes
that may have caused the conflict. People
who have already made up their minds about a situation are
highly resistant to change. The structure of a
work group in an organization may have altered, new
technology may have been introduced, or resources
that once were plentiful may now be scarce (Bain, 2000).
In order to overcome the opposition, it is important to send an
unambiguous message: People who are
embroiled in conflict can misread topics that neutral parties may
consider clear. It also can help to start a
message with an area of agreement or common ground.
Often, conflict arises because an employee does not feel
respected or appreciated by the other members of
the organization. Bain (2000) considers it a manager’s
responsibility to determine root causes and develop
solutions.
BBA 2026, Organizational Communication 4
23. UNIT x STUDY GUIDE
Title
Antonioni (1995) describes the following situation that shows
how a project manager phrases a request may
make a great deal of difference. If the manager states that he or
she wants the employee to attend meetings
because he or she values the employee’s input, this is a positive
way to phrase the request. If the manager
states that he or she wants the employee to attend meetings
because it is a corporate policy, this is a
negative way to make the request.
In this example, the conflict could arise because the statement
“you need to be at the meeting because that is
our policy” does not reflect the reality of the situation.
Attendance may indeed be a policy of the organization,
but the desired outcome of that policy is the important input of
the employee. If this is not communicated,
conflict can arise.
Communication Techniques
In “Practicing Conflict Management Can Help Reduce
Organizational Stress,” Antonioni (1995) discusses four
communication techniques that can help effectively manage
conflict in organizations. These techniques can
both promote functional conflict and resolve dysfunctional
conflict.
needs to stand up for his or her rights,
needs, and expectations while also being attentive to the same
24. attributes for the other person
(Antonioni, 1995). It is helpful to determine what is at stake
and who will be affected by the decisions.
The message will be most effective if it considers the entire
organizational context as well as the
larger context of shareholders, customers, and so forth.
shared understanding of a problem
(Antonioni, 1995). Often, individuals do not listen attentively
when another person speaks. The
listeners may be distracted or, during a conflict, may be trying
to formulate a response to win the
argument. In active listening, listeners (receivers) demonstrate
that they have understood a speaker
through feedback. Receivers can paraphrase the content, mirror
the speaker’s feelings, ask for
clarification, or request additional information.
causes are essential aspects of helping to
manage conflict through communication.
possible before deciding on a solution. In all
but the very simplest problems, there are several possible
solutions. Antonioni (1995) believes that
both parties need to utilize effective negotiation skills. Focus on
seeing the issues from the other
party’s perspective, he recommends, rather than negotiating
solely from a fixed individual position.
Conclusion
25. As Rahim (2000) notes, it is impossible to eliminate all conflict
from an organization. He believes that a
moderate amount of conflict is beneficial for an organization
and is even necessary for maintaining
effectiveness. What remains central to both the functional and
dysfunctional results of conflict is
communication.
Through communication, the participants establish what the
conflict means and the way that it affects the
organization. In the functional examples, conflict led to greater
communication among the participants. In the
dysfunctional examples, employees and/or managers did not
communicate effectively, and the conflict was
resolved only through increased levels of communication
between the participants.
References
Antonioni, D. (1995). Practicing conflict management can
reduce organizational stress. Industrial
Management, 37(5), 7-8.
Bain, V. (2000). How to diagnose and treat poor performance.
The Journal for Quality and Participation,
23(5).
Denton, J. (2002). Organisational learning and effectiveness.
New York, NY: Routledge.
26. BBA 2026, Organizational Communication 5
UNIT x STUDY GUIDE
Title
Pelz, D., & Andrews, F. (1976). Scientists in organizations.
Retrieved from
http://babel.hathitrust.org/cgi/pt?id=mdp.39015071812346;view
=1up;seq=27
Rahim, M. A. (2000). Managing conflict in organizations.
Westport, CT: Greenwood Press.
Suggested Reading
In order to access the following resource(s), click the link(s)
below:
Denton, J. (2002). Organisational learning and effectiveness.
New York, NY: Routledge. Retrieved from
http://site.ebrary.com/lib/columbiasu/detail.action?docID=1007
0700&p00=organisational+learning+eff
ectiveness
Rahim, M. A. (2000). Managing conflict in organizations.
Westport, CT: Greenwood Press. Retrieved from
27. http://site.ebrary.com/lib/columbiasu/detail.action?docID=1001
7971&p00=managing+conflict+organiz
ations
Pelz, D. & Andrews, F. (1976). Scientists in organizations:
Productive climates for research and development.
Retrieved from
http://babel.hathitrust.org/cgi/pt?id=mdp.39015071812346;view
=1up;seq=27
Learning Activities (Nongraded)
Apply What You Have Learned
Consider organizations where you have worked in the past or
where you are currently employed. Have you
encountered any situations of functional or dysfunctional
conflict? If so, how did this conflict affect your
working environment and job performance?
Nongraded Learning Activities are provided to aid students in
their course of study. You do not have to submit
them. If you have questions, contact your instructor for further
guidance and information.
http://site.ebrary.com/lib/columbiasu/detail.action?docID=1007
0700&p00=organisational+learning+effectiveness
http://site.ebrary.com/lib/columbiasu/detail.action?docID=1007
0700&p00=organisational+learning+effectiveness
http://site.ebrary.com/lib/columbiasu/detail.action?docID=1001
7971&p00=managing+conflict+organizations
28. http://site.ebrary.com/lib/columbiasu/detail.action?docID=1001
7971&p00=managing+conflict+organizations
http://babel.hathitrust.org/cgi/pt?id=mdp.39015071812346;view
=1up;seq=27
Guideline Evaluation using the Agree II Instrument
Student Name
Grand Canyon University: DNP 820
Date
Guideline Evaluation using the Agree II Instrument
The following table outlines a critical appraisal of the guideline
written by Kalil et al. (2016) on "Management of Adults with
Hospital-Acquired and Ventilator-Associated Pneumonia: 2016
Clinical Practice Guidelines by the Infectious Diseases Society
of America and the American Thoracic Society" using the
AGREE II Instrument (2009). Pneumonia that occurs greater
than 48 hours after admission to the hospital (HAP) or greater
than 48 hours after endotracheal intubation (VAP) has special
considerations, separate from the considerations for community-
acquired pneumonia, and this guideline was written to address
these specific considerations and circumstances (Kalil et al.,
2016). This guideline includes 25 recommendations outlining
how to best diagnose and treat HAP and VAP. Serum and
microbiology laboratory testing option recommendations related
to HAP and VAP are outlined, and then antibiotic selection and
29. duration recommendations make up the majority of
recommendations included in the guideline (Kalil et al., 2016).
Domains with Questions:
Score (1-7):
Comments:
Domain 1: SCOPE AND PURPOSE
1. The overall objective(s) of the guideline is (are) specifically
described.
7
Kalil et al.'s (2016) overall objectives are found on the first
page where an abstract would normally be found.
2. The health question(s) covered by the guideline is (are)
specifically described.
6
While not introduced overtly as the health questions covered in
this guideline, it is very easy to tell from the introduction
summary that Kalil et al. are answering the questions how to
diagnose and how to treat HAP and VAP. In the scope and
purpose section it is even more clear.
3. The population (patients, public, etc.) to whom the guideline
is meant to apply is specifically described.
7
Kalil et al. explain in great detail who the target population of
patients is to whom the guideline is meant to apply.
Domain 1 total: 20/21 calculates to 94.4%
Domain 2: STAKEHOLDER INVOLVEMENT
4. The guideline development group includes individuals from
all relevant professional groups.
7
Professionals from a multitude of relevant groups (e.g.
pulmonary, critical care, infectious disease, pathology, and
microbiology medicine groups) who are from at least six
countries are part of the Kalil et al. author group.Comment by
30. Lane, Kari: Who is missing from this group/
5. The views and preferences of the target population (patients,
public, etc.) have been sought.
2
In their table on interpretation of strong and weak (conditional)
recommendations, Kalil et al. take patient preference into
consideration, but the patient preference is assumed rather than
explicitly sought. This is likely because evidence on patient
preferences for how HAP and VAP are diagnosed and treated is
scarce and not very applicable as patients are grossly
uninformed on the topic.
6. The target users of the guideline are clearly defined.
7
Kalil et al. clearly define the target audience for the guidelines
on page nine in the scope and purpose section.
Domain 2 Total: 16/21 calculates to 72.2%
Domain 3: RIGOUR OF DEVELOPMENT
7. Systematic methods were used to search for evidence.
7
Kalil et al. describe their methodology employed for developing
the guideline, including that two health science librarians who
are experts in searching for evidence developed the literature
searches, and more details on the searches can be found in
supplementary material.
8. The criteria for selecting the evidence are clearly described.
3
Kalil et al. write that the literature search results were reviewed
by panelists who then selected and reviewed the articles. More
details are available on how the search was conducted and how
the evidence was evaluated after selection than on how the
articles were selected. Comment by Lane, Kari: Where are they
available from? How did you decide on a score of 3 here, justify
your decision.
9. The strengths and limitations of the body of evidence are
clearly described.
31. 7
A summary of the evidence with the strengths and limitations is
included after every recommendation Kalil et al. give.Comment
by Lane, Kari: What limitations do you see? Often the creators
do not see limitations in their own work, so really look for
downfalls.
10. The methods for formulating the recommendations are
clearly described.
7
Kalil et al. include a rationale for the recommendation section
after the summary of evidence that accompanies every
recommendation.
11. The health benefits, side effects, and risks have been
considered in formulating the recommendations.
7
This is thoroughly discussed by Kalil et al. in the rationale for
the recommendation section. Comment by Lane, Kari: What is
missing?
12. There is an explicit link between the recommendations and
the supporting evidence.
DOMAIN 3. RIGOUR OF DEVELOPMENT continued
7
Kalil et al. give their recommendation and then detail the
evidence and their rationale, clearly linking every
recommendation with the evidence.
13. The guideline has been externally reviewed by experts prior
to its publication.
7
Per Kalil et al., external peer reviewers gave feedback, and then
the guideline was reviewed and endorsed by the Society of
Critical Care Medicine and the Society for Healthcare
Epidemiology of America before final review and approval was
obtained from the boards of directors of the Infectious Diseases
Society of America and the American Thoracic Society.
14. A procedure for updating the guideline is provided.
32. 2
Kalil et al. describe how this guideline is an update from their
2005 guidelines, but they do not address a procedure for future
updating.
Domain 3 Total: 47/56 calculates to 81.3%
Domain 4: CLARITY OF PRESENTATION
15. The recommendations are specific and unambiguous.
7
Each recommendation summary is written clearly and precisely
by Kalil et al..
16. The different options for management of the condition or
health issue are clearly presented.
7
Kalil et al. specify options when appropriate and also include
room for provider judgment in individual patients or special
situations.
17. Key recommendations are easily identifiable.
DOMAIN 5. APPLICABILITY
7
Kalil et al. do an excellent job in how they present the concise
recommendation summaries in the beginning and also how they
re-present their recommendations clearly in the more detailed
section later.
Domain 4 Total: 21/21 calculates to 100%
Domain 5: APPLICABILITY
18. The guideline describes facilitators and barriers to its
application.
4
Barriers to application of the guideline are described by Kalil et
al. in a few applicable places.Comment by Lane, Kari: And
facilitators? What is missing here, can you see any gaps or
loopholes, where this might not work in your setting?
19. The guideline provides advice and/or tools on how the
33. recommendations can be put into practice.
5
Tables are given that can be used as tools to implement the
guideline recommendations in specific situations.
20. The potential resource implications of applying the
recommendations have been considered.
6
Kalil et al. are aware of resources necessary for diagnosing and
treating HAP and VAP, and they address resource
considerations. Comment by Lane, Kari: Do they offer
resources to assist with implementation?
21. The guideline presents monitoring and/or auditing criteria.
7
Several of Kalil et al.'s recommendations address monitoring
patients' response to treatment.Comment by Lane, Kari: Would
these be easily applied? How so?
Domain 5 Total: 19/28 calculates to 75%
Domain 6: EDITORIAL INDEPENDENCE
22. The views of the funding body have not influenced the
content of the guideline.
7
The content of Kalil et al.'s guideline is very clearly based on
researched evidence, and no apparent other influences were
noted.Comment by Lane, Kari: Does the guideline specifically
declare conflicts of interest or state no conflicts of interest were
declared?
23. Competing interests of guideline development group
members have been recorded and addressed.
7
Kalil et al. include both a "discloser and management of
potential conflicts of interest" section in the body of their
guideline and a potential conflicts of interest list at the end.
Domain 6 Total: 14/14 calculates to 100%
Total Domain scores:
34. 1. 20/21 calculates to 94.4%
2. 16/21 calculates to 72.2%
3. 47/56 calculates to 81.3%
4. 21/21 calculates to 100%
5. 19/28 calculates to 75%
6. 14/14 calculates to 100%
Overall Total: 137/161 calculates to 82.6%
Overall Rating of Quality:
6
Using this Agree II Instrument (2009) to structure this
evaluation, the guideline by Kalil et al. (2016) performs very
well in the areas of scope and purpose, clarity of presentation,
and editorial independence, obtaining scores of greater than
90% in all three of those domains. Scores in the other three
domains are all over 70%. The lowest score is in the domain of
stakeholder involvement, and this area is low partially due to
the low applicability of patient preferences in how HAP and
VAP is diagnosed and treated.
Recommended for use:
YES
I see no reason why the guideline by Kalil et al. should not be
followed in the vast majority of HAP and VAP diagnoses or
suspected diagnoses, and the rigor with which the authors
evaluated evidence to build the guideline makes it an excellent
reference for finding best practices. The clarity with which the
recommendations are presented makes it easy to use for all
providers.
Running head: GUIDELINE EVALUATION 1
6
GUIDELINE EVALUATION USING THE AGREE II
INSTRUMENT
35. References
AGREE Next Steps Consortium (2009). The AGREE II
Instrument [Electronic version]. Retrieved from:
http://www.agreetrust.org
Kalil, A. C., Metersky, M. L., Klompas, M., Muscedere, J.,
Sweeney, D. A., Palmer, L. B., & ... Brozek, J. L. (2016).
Management of adults with hospital-acquired and ventilator-
associated pneumonia: 2016 clinical practice guidelines by the
Infectious Diseases Society of America and the American
Thoracic Society. Clinical Infectious Diseases, 63(5), e61-e111.
doi:10.1093/cid/ciw353
I, student name, verify that I have completed ## clock hours in
association with the goals and objectives for this assignment. I
have also tracked said practice hours in the Typhon Student
Tracking System for verification purposes and will be sure that
all approvals are in place from my faculty and practice mentor.
Apply Rubrics
Critical Appraisal of Practice Guidelines
1
Unsatisfactory
0.00%
2
Less Than Satisfactory
74.00%
3
Satisfactory
79.00%
4
Good
87.00%
5
36. Excellent
100.00%
70.0 %Content
20.0 %Discuss a practice guideline in which you might have
questioned the recommendations.
Discussion of the practice is not presented.
Discussion of the practice is presented but incomplete.
Discussion of the practice is presented but at a cursory level.
Discussion of the practice is clearly presented and convincing.
Sources cited are from current scholarly but some outdated
sources.
Discussion of the practice is clearly presented and perceptive.
Sources cited are from current scholarly sources.
25.0 %Create a table for each domain (similar to the one shown
in the manual) and add domain scores and an overall guideline
assessment.
A table with each domain is not presented.
A table with each domain is presented but incomplete.
A table with each domain is presented but at a cursory level.
A table with each domain is clearly presented. Scores are
present for each domain and justification is beyond surface
understanding.
A table with each domain is clearly presented. Scores are
present for each domain and justification is insightful.
25.0 %Create a table for the overall guideline assessment.
A table for the overall guideline assessment is not presented.
A table for the overall guideline assessment is presented but
incomplete.
A table for the overall guideline assessment is presented but at a
cursory level.
A table for the overall guideline assessment is clearly presented
and convincing.
A table for the overall guideline assessment is clearly presented
37. and perceptive.
20.0 %Organization and Effectiveness
7.0 %Thesis Development and Purpose
Paper lacks any discernible overall purpose or organizing claim.
Thesis and/or main claim are insufficiently developed and/or
vague; purpose is not clear.
Thesis is apparent and appropriate to purpose.
Thesis is clear and forecasts the development of the paper.
Thesis is descriptive and reflective of the arguments and
appropriate to the purpose.
Thesis is comprehensive and contains the essence of the paper.
Thesis statement makes the purpose of the paper clear.
8.0 %Argument Logic and Construction
Statement of purpose is not justified by the conclusion. The
conclusion does not support the claim made. Argument is
incoherent and uses noncredible sources.
Sufficient justification of claims is lacking. Argument lacks
consistent unity. There are obvious flaws in the logic. Some
sources have questionable credibility.
Argument is orderly, but may have a few inconsistencies. The
argument presents minimal justification of claims. Argument
logically, but not thoroughly, supports the purpose. Sources
used are credible. Introduction and conclusion bracket the
thesis.
Argument shows logical progressions. Techniques of
argumentation are evident. There is a smooth progression of
claims from introduction to conclusion. Most sources are
authoritative.
Clear and convincing argument that presents a persuasive claim
in a distinctive and compelling manner is present. All sources
are authoritative.
5.0 %Mechanics of Writing (includes spelling, punctuation,
38. grammar, language use)
Surface errors are pervasive enough that they impede
communication of meaning. Inappropriate word choice and/or
sentence construction are used.
Frequent and repetitive mechanical errors distract the reader.
Inconsistencies in language choice (register), sentence
structure, and/or word choice are present.
Some mechanical errors or typos are present, but are not overly
distracting to the reader. Correct sentence structure and
audience-appropriate language are used.
Prose is largely free of mechanical errors, although a few may
be present. A variety of sentence structures and effective
figures of speech are used.
Writer is clearly in command of standard, written, academic
English.
10.0 %Format
5.0 %Paper Format (Use of appropriate style for the major and
assignment)
Template is not used appropriately or documentation format is
rarely followed correctly.
Appropriate template is used, but some elements are missing or
mistaken. A lack of control with formatting is apparent.
Appropriate template is used. Formatting is correct, although
some minor errors may be present.
Appropriate template is fully used. There are virtually no errors
in formatting style.
All format elements are correct.
5.0 %Documentation of Sources (citations, footnotes,
references, bibliography, etc., as appropriate to assignment and
style)
Sources are not documented.
Documentation of sources is inconsistent or incorrect, as
appropriate to assignment and style, with numerous formatting
39. errors.
Sources are documented, as appropriate to assignment and style,
although some formatting errors may be present.
Sources are documented, as appropriate to assignment and style,
and format is mostly correct.
Sources are completely and correctly documented, as
appropriate to assignment and style, and format is free of error.
100 %
Running Head: Critical Appraisal of Practice Guidelines
Page1
Critical Appraisal of Practice Guidelines
40. Critical Appraisal of Practice Guidelines
DNP 820
Date
CHECKLIST ITEM AND DESCRIPTION
REPORTING CRITERIA
Page #
DOMAIN 1: SCOPE AND PURPOSE
1. OBJECTIVES
Report the overall objective(s) of the guideline. The expected
health benefits from the guideline are to be specific to the
41. clinical problem or health topic.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 6
Nurses are not recognized and are underutilized in this program
Health intent(s):
Evidence-based guidelines for implementation and measurement
of antibiotic stewardship interventions in inpatient populations
including long-term care (Barlam et al, 2016).
The purpose of this guideline is to comprehensively evaluate the
wide range of interventions that can be implemented by ASPs in
emergency department, acute inpatient, and long- term care
settings as they determine the best approaches to influence the
optimal use of antibiotics within their own institutional
environments. In addition, this guideline addresses approaches
to measure the success of these interventions (Barlam et al,
2016).
The guidelines emphasize the importance of physician and
pharmacist leadership for an ASP, the need for infectious
diseases expertise, and the role of measurement and feedback as
critical components of ASPs (Barlam et al, 2016).
Expected benefit(s) or outcome(s)
The benefits of antibiotic stewardship include improved patient
outcomes, reduced adverse events including Clostridium
difficile infection (CDI), improvement in rates of antibiotic
susceptibilities to targeted antibiotics, and optimization of
resource utilization across the continuum of care (Barlam et al,
2016).
Target(s) (e.g., patient population, society
42. Health Professionals in the following areas: internal medicine,
emergency medicine, microbiology, critical care, surgery,
epidemiology, pharmacy, and adult and pediatric infectious
diseases specialties (Barlam et al, 2016).
2. QUESTIONS
Report the health question(s) covered by the guideline,
particularly for the key recommendations.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: 7
Antibiotic stewardship is strongly needed in all health care
settings
Health care setting or context:
Guideline for Implementing an Antibiotic Stewardship Program
in inpatient populations including long-term care (Barlam et al,
2016).
3. POPULATION
Describe the population (i.e., patients, public, etc.) to whom the
guideline is meant to apply.
1
Strongly Disagree
2
3
4
5
6
43. 7
Strongly Agree
COMMENTS: Rate 7
· Target population, sex and age Clinical condition (if relevant)
Severity/stage of disease (if relevant) Comorbidities (if
relevant)
Excluded populations (if relevant)
For Health care professionals who work with inpatient
populations including long-term care (Barlam et al, 2016).
DOMAIN 2: STAKEHOLDER INVOLVEMENT
4. GROUP MEMBERSHIP
Report all individuals who were involved in the development
process. This may include members of the steering group, the
research team involved in selecting and reviewing/rating the
evidence and individuals involved in formulating the final
recommendations.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 6
Nurses are not recognized and are underutilized in this program
· Name of participant
· Discipline/content expertise
· Institution
· Geographical location
· A description of the member’s role in the guideline
development group
Evidence-based guidelines for implementation and measurement
44. of antibiotic stewardship interventions in inpatient populations
including long-term care were prepared by a multidisciplinary
expert panel of the Infectious Diseases Society of America and
the Society for Healthcare Epidemiology of America (Barlam et
al, 2016).
Led by Co-chairs Tamar Barlam and Sara Cosgrove, a panel of
18 multidisciplinary experts in the management of ASPs was
convened per the IDSA Handbook on Clinical Practice Guide-
line Development in 2012. In addition to members of IDSA and
the SHEA, representatives from diverse geographic areas,
pediatric and adult practitioners, and a wide breadth of
specialties representing major medical societies were included
among the panel’s membership (American College of
Emergency Physicians [ACEP], American Society of Health-
System Pharmacists [ASHP], American Society for
Microbiology [ASM], PIDS, Society for Academic Emergency
Medicine [SAEM], Society of Infectious Diseases Pharmacists
[SIDP], and the Surgical Infection Society [SIS]). A guideline
methodologist and member of the GRADE Working Group and a
medical writer were added to assist the panel (Barlam et al,
2016).
5. TARGET POPULATION PREFERENCES AND VIEWS
Report how the views and preferences of the target population
were sought/considered and what the resulting outcomes were.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
45. · Statement of type of strategy used to capture patients’/publics’
views and preferences (e.g., participation in theguideline
development group, literature review of values and preferences)
· Methods by which preferences and views were sought (e.g.,
evidence from literature, surveys, focus groups)
· Outcomes/information gathered on patient/public information
· How the information gathered was used to inform the
guideline development process and/or formation of the
recommendations
The expert panel followed a process used in the development of
other IDSA guidelines, which included a systematic weighting
of the strength of recommendation and quality of evidence using
the GRADE (Grading of Recommendations Assessment,
Development and Evaluation) system (IDSA, 2015).
PubMed, which includes Medline (1946 to present), was
searched to identify relevant studies for each of the antibiotic
stewardship guideline PICO (population/patient, intervention/
indicator, comparator/control, outcome) questions. Search
strategies were developed and built by 2 independent health
sciences librarians from the Health Sciences Library System,
University of Pittsburgh. For each PICO question, the librarians
developed the search strategies using PubMed’s command
language and appropriate search fields. Medical Subject
Headings terms and keywords were used for the main search
concepts of each PICO question Barlam et al, 2016).
6. TARGET USERS
Report the target (or intended) users of the guideline.
1
Strongly Disagree
46. 2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 6
Nurses are not recognized and are underutilized in this program
· The intended guideline audience (e.g. specialists, family
physicians, patients, clinical or institutional
leaders/administrators)
· How the guideline may be used by its target audience (e.g., to
inform clinical decisions, to inform policy, to inform standards
of care)
For Health care professionals who with inpatient populations
including long-term care. That is considered for use in
pediatrics, oncology, community hospitals, small hospitals, and
nursing home and long-term care environments, and not limited
to acute care facilities Barlam et al, 2016).
This guideline discusses a broad range of possible ASP
interventions. They emphasized the need for each site to assess
its clinical needs and available resources and individualize its
ASP with that assessment in mind Barlam et al, 2016).
47. DOMAIN 3: RIGOUR OF DEVELOPMENT
7. SEARCH METHODS
Report details of the strategy used to search for evidence.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Named electronic database(s) or evidence source(s) where the
search was performed (e.g., MEDLINE, EMBASE, PsychINFO,
CINAHL)
· Time periods searched (e.g., January 1, 2004 to March 31,
2008)
· Search terms used (e.g., text words, indexing terms,
subheadings)
· Full search strategy included (e.g., possibly located in
appendix)
PubMed, which includes Medline (1946 to present), was
searched to identify relevant studies for each of the antibiotic
stewardship guideline PICO (population/patient, intervention/
indicator, comparator/control, outcome) questions. Search
strategies were developed and built by 2 independent health
sciences librarians from the Health Sciences Library System,
University of Pittsburgh. For each PICO question, the librarians
developed the search strategies using PubMed’s command
language and appropriate search fields. Medical Subject
Headings terms and keywords were used for the main search
concepts of each PICO question. A data supplement that
48. includes search strings can be found following publication on
the IDSA website. Articles in all languages and all publication
years were included. Initial searches were created and
confirmed with input from the guideline committee chairs and
group leaders from February through mid-July 2013. The
searches were finalized and delivered between late July and
September 2013. After the literature searches were performed,
authors continued to review the literature and added relevant
articles as needed Barlam et al, 2016).
8. EVIDENCE SELECTION CRITERIA
Report the criteria used to select (i.e., include and exclude) the
evidence. Provide rationale, where appropriate.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Target population (patient, public, etc.) characteristics
· Study design
· Comparisons (if relevant)
· Outcomes
· Language (if relevant)
· Context (if relevant)
To evaluate evidence, the panel followed a process consistent
with other IDSA guidelines. The process for evaluating the
evidence was based on the IDSA Handbook on Clinical Practice
Guideline Development and involved a systematic weighting of
the quality of the evidence and the grade of re- commendation
49. using the GRADE system. Unless otherwise stated, each PICO
comparator was usual practice Barlam et al, 2016).
9. STRENGTHS & LIMITATIONS OF THE EVIDENCE
Describe the strengths and limitations of the evidence. Consider
from the perspective of the individual studies and the body of
evidence aggregated across all the studies. Tools exist that can
facilitate the reporting of this concept.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Study design(s) included in body of evidence
· Study methodology limitations (sampling, blinding, allocation
concealment, analytical methods)
· Appropriateness/relevance of primary and secondary outcomes
considered
· Consistency of results across studies
· Direction of results across studies
· Magnitude of benefit versus magnitude of harm
· Applicability to practice context
Panel members were divided into 5 subgroups: (1)
interventions, (2) optimization of antibiotic administration, (3)
micro- biology and laboratory diagnostics, (4) measurement and
50. analysis, and (5) antibiotic stewardship in special populations.
Each author was asked to review the literature, evaluate the
evidence, and determine the initial strength of the re-
commendations along with an evidence summary supporting
each recommendation in his/her assigned subgroup. The
evidence was graded based on the effectiveness of the antibiotic
stewardship intervention, not the underlying data that provided
the groundwork for the intervention. The panel reviewed all
recommendations, along with their strength and the quality of
the evidence. Discrepancies were discussed and resolved, and
all panel members are in agreement with the final
recommendations (Barlam et al, 2016).
10. FORMULATION OF RECOMMENDATIONS
Describe the methods used to formulate the recommendations
and how final decisions were reached. Specify any areas of
disagreement and the methods used to resolve them.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Recommendation development process (e.g., steps used in
modified Delphi technique, voting procedures that were
considered)
· Outcomes of the recommendation development process (e.g.,
extent to which consensus was reached using modified Delphi
technique, outcome of voting procedures)
· How the process influenced the recommendations (e.g., results
of Delphi technique influence final recommendation, alignment
51. with recommendations and the final vote)
The panel met face to face on 3 occasions and conducted
numerous teleconferences to complete the work of the
guideline. The purpose of the meetings and teleconferences was
to develop and discuss the clinical questions to be addressed,
assign topics for review and writing of the initial draft, and
develop recommendations. The whole panel reviewed all
sections. The guide- line was reviewed and approved by the
IDSA Standards and Practice Guidelines Committee (SPGC),
the IDSA Board of Di- rectors, the SHE Guidelines Committee,
and the SHEA Board of Directors, and was endorsed by ACEP,
ASHP, ASM, PIDS, SAEM, SIDP, and SIS (Barlam et al, 2016).
11. CONSIDERATION OF BENEFITS AND HARMS
Report the health benefits, side effects, and risks that were
considered when formulating the recommendations.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 1
No information available.
· Supporting data and report of benefits
· Supporting data and report of harms/side effects/risks
· Reporting of the balance/trade-off between benefits and
harms/side effects/risks
· Recommendations reflect considerations of both benefits and
harms/side effects/risks
12. LINK BETWEEN RECOMMENDATIONS AND EVIDENCE
52. Describe the explicit link between the recommendations and the
evidence on which they are based.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· How the guideline development group linked and used the
evidence to inform recommendations
· Link between each recommendation and key evidence (text
description and/or reference list)
· Link between recommendations and evidence summaries
and/or evidence tables in the results section of the guideline
A powerful way to support antibiotic stewardship is to improve
the scientific basis for ASP interventions. As outlined in
Section XIII, ASPs can successfully intervene to reduce the
duration of therapy for many infections because well-
constructed, randomized controlled clinical trials have
demonstrated that clinical outcomes are equivalent. Rigorous
published evidence is often needed to convince clinicians to
alter well-established, albeit suboptimal, practice Barlam et al,
2016).
13. EXTERNAL REVIEW
Report the methodology used to conduct the external review
1
Strongly Disagree
2
3
4
53. 5
6
7
Strongly Agree
COMMENTS: Rate 7
· Purpose and intent of the external review (e.g., to improve
quality, gather feedback on draft recommendations, assess
applicability and feasibility, disseminate evidence)
· Methods taken to undertake the external review (e.g., rating
scale, open-ended questions)
· Description of the external reviewers (e.g., number, type of
reviewers, affiliations)
· Outcomes/information gathered from the external review (e.g.,
summary of key findings)
· How the information gathered was used to inform the
guideline development process and/or formation of the
recommendations (e.g., guideline panel considered results of
review in forming final recommendations)
To evaluate evidence, the panel followed a process consistent
with other IDSA guidelines. The process for evaluating the
evidence was based on the IDSA Handbook on Clinical Practice
Guideline Development and involved a systematic weighting of
the quality of the evidence and the grade of re- commendation
using the GRADE system (Barlam et al, 2016).
14. UPDATING PROCEDURE
Describe the procedure for updating the guideline.
1
Strongly Disagree
2
3
4
5
6
54. 7
Strongly Agree
COMMENTS: 7
· A statement that the guideline will be updated Explicit time
interval or explicit criteria to guide decisions about when an
update will occur
· Methodology for the updating procedure
At annual intervals, the panel chair, the SPGC liaison advisor,
and the chair of the SPGC will determine the need for revisions
to the guideline based on an examination of current literature. If
necessary, the entire panel will reconvene to discuss potential
changes. When appropriate, the panel will recommend revision
of the guideline to the IDSA SPGC and SHEA guidelines
committees (IDSA, 2015).
DOMAIN 4: CLARITY OF PRESENTATION
15. SPECIFIC AND UNAMBIGUOUS RECOMMENDATIONS
Describe which options are appropriate in which situations and
in which population groups, as informed by the body of
evidence.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: 7
· A statement of the recommended action
· Intent or purpose of the recommended action (e.g., to improve
55. quality of life, to decrease side effects)
· Relevant population (e.g., patients, public)
· Caveats or qualifying statements, if relevant (e.g., patients or
conditions for whom the recommendations would not apply)
· If there is uncertainty about the best care option(s), the
uncertainty should be stated in the guideline
The benefits of antibiotic stewardship include improved patient
outcomes, reduced adverse events including Clostridium
difficile infection (CDI), improvement in rates of antibiotic
susceptibilities to targeted antibiotics, and optimization of
resource utilization across he continuum of care (Barlam et al,
2016).
16. MANAGEMENT OPTIONS
Describe the different options for managing the condition or
health issue.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
· Description of management options
Population or clinical situation most appropriate to each option
17. IDENTIFIABLE KEY RECOMMENDATIONS
Present the key recommendations so that they are easy to
identify.
1
Strongly Disagree
2
56. 3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Recommendations in a summarized box, typed in bold,
underlined, or presented as flow charts or algorithms
· Specific recommendations grouped together in one section
· Preauthorization and prospective review of antibiotics are
among the many recommendations to ensure antibiotic
stewardship programs are most effective, suggest new
guidelines from IDSA/SHEA.
· Antibiotic stewardship programs should be led by physicians
and pharmacists, including ID specialists, who have the
expertise and education to ensure the right drug is being
prescribed at the right time for the right diagnosis.
· Antibiotic stewardship programs must be based on the specific
problems identified by the healthcare facility and a realistic
examination of available resources to ensure interventions are
performed with consistency.
· These programs have been shown to improve patient
outcomes, reduce antibiotic resistance and save money (IDSA&
SHEA, 2016).
DOMAIN 5: APPLICABILITY
18. FACILITATORS AND BARRIERS TO APPLICATION
Describe the facilitators and barriers to the guideline’s
application.
1
Strongly Disagree
2
3
57. 4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· Types of facilitators and barriers that were considered
· Methods by which information regarding the facilitators and
barriers to implementing recommendations were sought (e.g.,
feedback from key stakeholders, pilot testing of guidelines
before widespread implementation)
· Information/description of the types of facilitators and barriers
that emerged from the inquiry (e.g., practitioners have the skills
to deliver therecommended care, sufficient equipment is not
available to ensure all eligible members of the
· population receive mammography)
How the information influenced the guideline development
process and/or formation of the recommendations
Additional clinical trials that incorporate consideration of
antibiotic stewardship in their design are critically needed.
Another significant gap is the dearth of implementation re-
search in this area Wagner et al. 2014). Although the National
Action Plan for Combating Antibiotic-Resistant Bacteria will
require the institution of ASPs across healthcare facilities, little
effort and limited research funding have been allocated to study
how best to achieve large-scale implementation (The White
House, 2015).
Qualitative assessments that can examine the impact of factors
such as organizational culture, prescriber attitudes, and the self-
efficacy of the antibiotic steward (ie, the extent to which he/she
believes his/her goals can be reached) are lacking and are
important to establish the context in which ASP implementation
58. occurs (Pakyz et al, 2014).
19. IMPLEMENTATION ADVICE/TOOLS
Provide advice and/or tools on how the recommendations can be
applied in practice.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 6
Additional materials to support the implementation of the
guideline in practice. For example:
o Guideline summary documents
o Links to checklists, algorithms
o Links to how-to manuals
o
Solution
s linked to barrier analysis(see Item 18)
o Tools to capitalize on guideline facilitators (see Item 18)
o Out come of pilot test and lessons learned
Despite the recognition that much more research is needed, this
59. guideline identifies core interventions for all ASPs as well as
other interventions that can be implemented based on facility-
specific assessments of need and resources. Every healthcare
facility is able to perform stewardship, and institution of an
ASP is attainable and of great importance to public health
(Barlam et al, 2016).
20. RESOURCE IMPLICATIONS
Describe any potential resource implications of applying the
recommendations.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 6
· Types of cost information that were considered (e.g.,
economic evaluations, drug acquisition costs)
· Methods by which the cost information was sought (e.g., a
health economist was part of the guideline development panel,
60. use of health technology assessments for specific drugs, etc.)
· Information/description of the cost information that emerged
from the inquiry (e.g., specific drug acquisition costs per
treatment course)
· How the information gathered was used to inform the
guideline development process and/or formation of the
recommendations
Support for these guidelines was provided by the Infectious
Diseases Society of America (IDSA) and the Society for
Healthcare Epidemiology of America (Barlam et al, 2016).
21. MONITORING/ AUDITING CRITERIA
Provide monitoring and/or auditing criteria to measure the
application of guideline recommendations.
1
Strongly Disagree
2
3
4
5
6
7
Strongly Agree
COMMENTS: Rate 7
61. · Criteria to assess guideline implementation or adherence to
recommendations
· Criteria for assessing impact of implementing the
recommendations
· Advice on the frequency and interval of measurement
· Operational definitions of how the criteria should be measured
The American Society of Health-System Pharmacists (ASHP),
the Infectious Diseases Society of America (IDSA), the Surgical
Infection Society (SIS), and the Society for Healthcare
Epidemiology of America (SHEA). Plus Centers for Medicare
and Medicaid Services (CMS), Joint Commission on
Accreditation of Healthcare Organizations (JACHO) and Center
for Disease Control and Prevention (CDC) (Barlam et al, 2016).
DOMAIN 6: EDITORIAL INDEPENDENCE
22. FUNDING BODY
Report the funding body’s influence on the content of the
guideline.
1
Strongly Disagree
2
3
62. 4
5
6
7
Strongly Agree
COMMENTS: Rate 7
· The name of the funding body or source of funding (or explicit
statement of no funding)
· A statement that the funding body did not influence the
content of the guideline
Financial support for these guidelines was provided by the
Infectious Diseases Society of America (IDSA) and the Society
for Healthcare Epidemiology of America (Barlam et al, 2016).
23. COMPETING INTERESTS
Provide an explicit statement that all group members have
declared whether they have any competing interests.
1
Strongly Disagree
2
3
4
5
6
63. 7
Strongly Agree
COMMENTS: Rate 7
· Types of competing interests considered
· Methods by which potential competing interests were sought
· A description of the competing interests
· How the competing interests influenced the guideline process
and development of recommendations
Potential conflicts of interest. A list of the reflection of what
was reported to IDSA was provided. To provide thorough
transparency, IDSA requires full disclosure of all relationships,
regardless of relevancy to the guide- line topic. Evaluation of
such relationships as potential conflicts of interest is
determined by a review process that includes assessment by the
Standards and Practice Guidelines Committee (SPGC) chair, the
SPGC liaison to the development panel, and the board of
directors liaison to the SPGC, and, if necessary, the Conflicts of
Interest (COI) Task Force of the Board (Barlam et al, 2016).
Maximum possible score = 7 (strongly agree) x 3 (items) x 1
64. (appraisers) = 21
Minimum possible score = 1 (strongly disagree) x 3 (items) x 1
(appraisers) = 3
The scaled domain score will be:
Obtained score – Minimum possible score
Maximum possible score – Minimum possible score
OVERALL GUIDELINE ASSESSMENT
1. Rating the overall quality of this guideline. 6
1
Lowest possible quality
2
3
4
5
6
7
Highest possible quality
2. I would recommend this guideline for use. YES
65. Yes
Yes, with modifications
No
NOTES:
The overall quality of this guideline is 6 and I would
recommend them for use for Health Professionals in the
following areas: internal medicine, emergency medicine,
microbiology, critical care, surgery, epidemiology, pharmacy,
and adult and pediatric infectious diseases specialties.
I gave it a 6 because Nurses are kind of ignored or overlooked
or unrecognized /underutilized in the Antimicrobial Stewardship
Programs. My question is that, Are the staff nurses being
underutilized and not recognized as members of the
antimicrobial/antibiotic stewardship program team related to the
rise in health care associated c-diff? “Focused consideration to
empower and educate staff nurses in antimicrobial management
is needed to strengthen collaboration and build an inter
professional stewardship workforce” (Monsees, E. et al., 2017).
66. References
Barlam, T., F., Cosgrove, S., E., Abbo, L., M., MacDougall, C.,
Schuetz, A., N, … & Trivedi,
K., K. (2016). Implementing an Antibiotic Stewardship
Program: Guidelines by the Infectious Diseases Society of
America and the Society for Healthcare Epidemiology of
America.
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AHi208BE49Ooan9kkhW_Ercy7Dm3ZL_9Cf3qfKAc485ysgAA
AdcwggHTBgkqhkiG9w0BBwagggHEMIIBwAIBADCCAbkGC
SqGSIb3DQEHATAeBglghkgBZQMEAS4wEQQMtgHaCXY6dt
LfrTfPAgEQgIIBii_Vh27ywlLtT-
idNtyo35gc6nrg82pilVGebZq5ITivnrk747DXbqOT7lq0bkXiTyK
68. Handbook on clinical practice guideline
development. Available at:
http://www.idsociety.org/uploadedFiles/IDSA/ Guidelines-
Patient_Care/IDSA_Practice_Guidelines/IDSA%20Handbook%
20on%20CPG%20Development%2010.15.pdf
Infectious Diseases Society of America (IDSA) and Society for
Healthcare Epidemiology of
America (SHEA) (2016). New Antibiotic Stewardship
Guidelines Focus on Practical Advice for Implementation.
http://www.idsociety.org/New_Antimicrobial_Stewardship_Gui
deline_2016/
Monsees, E., Goldman, J & Popejoy, L. (2017). Staff nurses as
antimicrobial stewards: An
integrative literature review. American Journal of Infection
Control 2017 August 1, 45 (8): 917-922
Pakyz, A., L., Moczygemba, L.,R., VanderWielen, L., M.,
Edmond, M., B., Stevens, M., P,
Kuzel, A., J. (2014). Facilitators and barriers to implementing
antimicrobial stewardship strate- gies: results from a qualitative
study. Am J Infect Control 2014; 42(suppl 10): S257–63.
The White House (2015). National action plan for combating
antibiotic-resistant bacteria, 2015.
Available at:
https://www.whitehouse.gov/sites/default/files/docs/
national_action_plan_for_combating_antibotic-
69. resistant_bacteria.pdf.
Wagner B, Filice GA, Drekonja D, et al. (2014). Antimicrobial
stewardship programs in
inpatient hospital settings: a systematic review. Infect Control
Hosp Epidemiol 2014; 35:1209–28.
Week 3 Assignment Instructions
Details:
While there are several tools to critically appraise practice
guidelines, the most comprehensively validated appraisal tool is
the AGREE II Instrument. The AGREE II Instrument can be
used by individual practitioners to critically appraise health
guidelines and by decision makers to inform policy decisions.
The purpose of the AGREE II Instrument is to provide a
framework to:
1. Assess the quality of guidelines.
2. Provide a methodological strategy for the development of
guidelines.
3. Inform what information and how the information ought to be
reported in guidelines.
Overall assessment includes rating the overall quality of the
70. guideline and whether the guideline would be recommended for
use in practice.
Items are rated on a 7-point scale from 1 (Strongly Disagree) to
7 (Strongly Agree). A score of 1 is given when there is no
information on that item or if it is poorly reported. A score of 7
is given if the quality of reporting is excellent and when full
criteria have been met (Score explanations found in the AGREE
II-GRS Instrument).
A quality score is calculated for each of the six domains, which
are independently scored. Domain scores are calculated by
summing up all the scores of the items in the domain and by
scaling the total as a percentage of the maximum possible score
for that specific domain.
For this assignment, you will choose a guideline and assess the
overall quality and whether the guideline would be
recommended for use in practice.
General Requirements:
Use the following information to ensure successful completion
of this assignment:
· Download the AGREE II instrument.
· Doctoral learners are required to use APA style for their
writing assignments. The APA Style Guide is located in the
Student Success Center. An abstract is not required.
71. · This assignment uses a rubric. Please Review the rubric prior
to the beginning to become familiar with the expectations for
successful completion.
· You are not required to submit this assignment to Turnitin.
Directions:
Perform the following tasks to complete this assignment:
1. Using the AGREE II instrument as your guide, create a table
that discusses a practice guideline in which you might have
questioned the recommendations. (Note: You may be able to
copy and paste the instrument into a new Word document and
complete the information.)
2. Each domain must have its own cell (similar to the one shown
in the manual) and add domain scores and an overall guideline
assessment. Be sure to include comments and additional
considerations that influenced your rating decision and cite any
sources used.
APPRAISAL OF GUIDELINES
fOR RESEARCH & EVALUATION II
73. ii
COPYRIGHT AND REPRODUCTION
This document is the product of an international collaboration.
It may be reproduced and used for educational purposes,
quality assurance programmes and critical appraisal of
guidelines. It may not be used for commercial
purposes or product marketing. Approved non-English
language versions of the AGREE II Instrument must be used
where available. Offers of assistance in translation into other
languages are welcome, provided they conform to the
protocol set out by The AGREE Research Trust.
75. 10.1503/cmaj.090449
FUNDING:
The development of the AGREE II Instrument was funded by a
grant from the Canadian Institutes of Health Research
(FRN77822)
FOR FURTHER INFORMATION ABOUT THE
AGREE CONTACT:
AGREE II Project Office, [email protected]
AGREE Research Trust Web site, www.agreetrust.org
AGREE
10th
Year
Anniversary:
2003
76. -‐
2013
iii
AGREE NEXT STEPS CONSORTIUM MEMBERSHIP
Dr. Melissa C. Brouwers
Principal Investigator, AGREE Next Steps Consortium
McMaster University, Hamilton, Ontario, Canada
Consortium Members:
77. Dr. GP. Browman, British Columbia Cancer Agency, Vancouver
Island, Canada
Dr. JS. Burgers, Dutch Institute for Healthcare Improvement
CBO, The Netherlands
Dr. F. Cluzeau, Chair of AGREE Research Trust; St. George’s
Hospital Medical School, London, UK
Dr. D. Davis, Association of American Medical Colleges,
Washington, DC, USA
Dr. G. Feder, University of Bristol, UK
Dr. B. Fervers, Cancer et Environement, Centre Léon Bérard,
France
Dr. I. Graham, Canadian Institutes of Health Research, Ottawa,
Ontario, Canada
Dr. J. Grimshaw, Ottawa Health Research Institute, Ontario,
Canada
Dr. SE. Hanna, McMaster University, Hamilton, Ontario,
Canada
Ms. ME. Kho, McMaster University, Hamilton, Ontario Canada
Dr. P. Littlejohns, National Institute for Health and Clinical
Excellence, London, UK
Ms. J. Makarski, McMaster University, Hamilton, Ontario,
Canada
Dr. L. Zitzelsberger, Canadian Partnership Against Cancer,
Ottawa, Ontario, Canada
80. TABLE OF CONTENTS
I.
INTRODUCTION
I. Overview
..............................................................................................
.......................................
1
II. Applying
the
AGREE
II
90. 1
I. INTRODUCTION
I. OVERVIEW
i) Purpose of the AGREE II Instrument
Clinical practice guidelines (‘guidelines’) are systematically
developed statements to assist
practitioner and patient decisions about appropriate health care
for specific clinical
circumstances (1). In addition, guidelines can play an important
91. role in health policy formation
(2,3) and have evolved to cover topics across the health care
continuum (e.g., health promotion,
screening, diagnosis).
The potential benefits of guidelines are only as good as the
quality of the guidelines themselves.
Appropriate methodologies and rigorous strategies in the
guideline development process are
important for the successful implementation of the resulting
recommendations (4-6). The quality
of guidelines can be extremely variable and some often fall
short of basic standards (7-9).
The Appraisal of Guidelines for REsearch & Evaluation
(AGREE) Instrument (10) was
developed to address the issue of variability in guideline
quality. To that end, the AGREE
instrument is a tool that assesses the methodological rigour and
transparency in which a
guideline is developed. The original AGREE instrument has
been refined, which has resulted
in the new AGREE II and includes a new User’s Manual (11).
The purpose of the AGREE II, is to provide a framework to:
92. 1. assess the quality of guidelines;
2. provide a methodological strategy for the development of
guidelines; and
3. inform what information and how information ought to be
reported in guidelines.
The AGREE II replaces the original instrument as the preferred
tool and can be used as part of
an overall quality mandate aimed to improve health care.
ii) History of the AGREE Project
The original AGREE Instrument was published in 2003 by a
group of international guideline
developers and researchers, the AGREE Collaboration (10).
The objective of the Collaboration
was to develop a tool to assess the quality of guidelines. The
AGREE Collaboration defined
quality of guidelines as the confidence that the potential biases
of guideline development have
been addressed adequately and that the recommendations are
both internally and externally
valid, and are feasible for practice (10). The assessment
93. includes judgments about the
methods used for developing the guidelines, the components of
the final recommendations, and
the factors that are linked to their uptake. The result of the
Collaboration’s effort was the
original AGREE Instrument, a 23-item tool comprising 6 quality
domains. The AGREE
Instrument has been translated into many languages, has been
cited in well over 100
publications, and is endorsed by several health care
organizations. More details about the
original instrument and related publications are available on the
Web site of the AGREE
Research Trust (http://www.agreetrust.org/), the official body
managing the interests of the
AGREE Instrument.
2
94. As with any new assessment tool, it was recognized that
ongoing development was required to
strengthen the measurement properties of the instrument and to
ensure its usability and
feasibility among intended users. This led several members of
the original team to form the
AGREE Next Steps Consortium (Consortium). The objectives
of the Consortium were to further
improve the measurement properties of the instrument,
including its reliability and validity; to
refine the instrument’s items to better meet the needs of the
intended users; and to improve the
supporting documentation (i.e., original training manual and
user’s guide) to facilitate the ability
of users to implement the instrument with confidence.
The result of these efforts is the AGREE II, which is comprised
of the new User’s Manual and 23
item tool organized into the same six domains, described here.
The User’s Manual is a
significant modification of the original training manual and
user’s guide and provides explicit
information for each of the 23 items. Table 1 compares the
95. items of the original AGREE to the
items in the AGREE II.
Table 1. Comparison of original AGREE and AGREE II items.
Original AGREE Item AGREE II Item
Domain 1. Scope and Purpose
1. The overall objective(s) of the guideline is (are)
specifically described.
No change
2. The clinical question(s) covered by the guideline is (are)
specifically described.
The health question(s) covered by the guideline is (are)
specifically described.
3. The patients to whom the guideline is meant to apply
are specifically described.
96. The population (patients, public, etc.) to whom the guideline is
meant to apply is specifically described.
Domain 2. Stakeholder Involvement
4. The guideline development group includes individuals
from all the relevant professional groups.
No change
5. The patients’ views and preferences have been sought. The
views and preferences of the target population (patients,
public, etc.) have been sought.
6. The target users of the guideline are clearly defined. No
change
7. The guideline has been piloted among end users. Delete item.
Incorporated into user guide description of item
19.
Domain 3. Rigour of Development
8. Systematic methods were used to search for evidence. No
97. change in item. Renumber to 7.
9. The criteria for selecting the evidence are clearly
described.
No change in item. Renumber to 8.
NEW Item 9. The strengths and limitations of the body of
evidence are clearly described.
10. The methods for formulating the recommendations are
clearly described.
No change
11. The health benefits, side effects, and risks have been
considered in formulating the recommendations.
No change
98. 3
Original AGREE Item AGREE II Item
12. There is an explicit link between the recommendations
and the supporting evidence.
No change
13. The guideline has been externally reviewed by experts
prior to its publication.
No change
14. A procedure for updating the guideline is provided. No
change
Domain 4. Clarity of Presentation
15. The recommendations are specific and unambiguous. No
change
16. The different options for management of the condition
99. are clearly presented.
The different options for management of the condition or health
issue are clearly presented.
17. Key recommendations are easily identifiable. No change
Domain 5. Applicability
18. The guideline is supported with tools for application. The
guideline provides advice and/or tools on how the
recommendations can be put into practice.
AND Change in domain (from Clarity of Presentation) AND
renumber to 19
19. The potential organizational barriers in applying the
recommendations have been discussed.
The guideline describes facilitators and barriers to its
application.
AND change in order – renumber to 18
20. The potential cost implications of applying the
100. recommendations have been considered.
The potential resource implications of applying the
recommendations have been considered.
21. The guideline presents key review criteria for monitoring
and/ or audit purposes.
The guideline presents monitoring and/ or auditing criteria.
Domain 6. Editorial Independence
22. The guideline is editorially independent from the funding
body.
The views of the funding body have not influenced the content
of the guideline.
23. Conflicts of interest of guideline development members
have been recorded.
Competing interests of guideline development group members
have been recorded and addressed.
101. 4
II. APPLYING THE AGREE II
i) Which guidelines can be appraised with the AGREE II?
As with the original instrument, AGREE II is designed to assess
guidelines developed by local,
regional, national or international groups or affiliated
governmental organizations. These include
original versions of and updates of existing guidelines.
The AGREE II is generic and can be applied to guidelines in
any disease area targeting any
step in the health care continuum, including those for health
promotion, public health, screening,
diagnosis, treatment or interventions. It is suitable for
guidelines presented in paper or electronic
102. format. At this stage, the AGREE II has not been designed to
assess the quality of guidance
documents that address health care organizational issues. Its
role in the assessment of health
technology assessments has not yet been formally evaluated.
ii) Who can use the AGREE II?
The AGREE II is intended to be used by the following
stakeholder groups:
• by health care providers who wish to undertake their own
assessment of a guideline
before adopting its recommendations into their practice;
• by guideline developers to follow a structured and rigorous
development methodology,
to conduct an internal assessment to ensure that their guidelines
are sound, or to
evaluate guidelines from other groups for potential adaptation
to their own context;
• by policy makers to help them decide which guidelines could
be recommended for use
103. in practice or to inform policy decisions; and
• by educators to help enhance critical appraisal skills amongst
health professionals and
to teach core competencies in guideline development and
reporting.
III. KEY RESOURCES AND REFERENCES
i) AGREE Research Trust
The AGREE Research Trust (ART) is an independent body
established in 2004 at the
conclusion of the activities of the original AGREE
Collaboration. ART endorses the AGREE II
and manages the interests of the AGREE enterprise, supports a
research agenda regarding its
development, and serves as the holder of its copyright.
The AGREE Research Trust web site http://www.agreetrust.org
provides:
• free downloadable copies of AGREE II
• links to the AGREE II on-line training tool
• reference lists citing AGREE II and the original AGREE
104. Instrument
• free downloadable copies of the original AGREE Instrument
• information about AGREE projects, the AGREE Next Steps
Consortium and the original
AGREE Collaboration
5
ii) How to cite the AGREE II
AGREE Next Steps Consortium (2009). The AGREE II
Instrument [Electronic version].
Retrieved <Month, Day, Year>, from http://www.agreetrust.org
.
iii) AGREE II On-Line Training Tool
105. For access to the AGREE II On-Line Training Tool, please visit
http://www.agreetrust.org .
iv) References related to the AGREE II
AGREE II: Advancing guideline development, reporting and
evaluation in healthcare.
Parallel publications in progress
v) Primary reference related to the original AGREE Instrument
AGREE Collaboration. Development and validation of an
international appraisal instrument for
assessing the quality of clinical practice guidelines: the AGREE
project. Qual Saf Health Care.
2003 Feb;12(1):18-23.
REFERENCES
1. Woolf SH, Grol R, Hutchinson A, Eccles M, Grimshaw J.
Clinical guidelines: potential
benefits, limitations, and harms of clinical guidelines. BMJ.
1999;318(7182):527-530.
2. Committee to Advise the Public Health Service on Clinical
Practice Guidelines IoM. Clinical
practice guidelines: directions for a new program. Washington:
106. National Academy Press;
1990.
3. Browman GP, Snider A, Ellis P. Negotiating for change. The
healthcare manager as catalyst
for evidence-based practice: changing the healthcare
environment and sharing experience.
Healthc Pap. 2003;3(3):10-22.
4. Grol R. Success and failures in the implementation of
evidence-based guidelines for clinical
practice. Med Care. 2001;39(8 Suppl 2):1146-54.
5. Davis DA, Taylor-Vaisey A. Translating guidelines into
practice: a systematic review of
theoretic concepts, practice experience and research evidence in
the adoption of clinical
practice guidelines. CMAJ. 1997;157(4):408-16.
6. Grimshaw J,.Russell I. Effect of clinical guidelines on
medical practice: a systematic review
of rigorous evaluations. Lancet. 1993;342:1317-22.
7. Shaneyfelt TM, Mayo-Smith MF Rothwangl J. Are guidelines
following guidelines? The
107. methodological quality of clinical practice guidelines in the
peer-reviewed medical literature.
JAMA 1999:281(20):1900-5.
8. Grilli R, Magrini N, Penna A, Mura G, Liberati A. Practice
guidelines developed by specialty
societies: the need for critical appraisal. Lancet. 2000;355:103-
6.
9. Burgers JS, Fervers B, Haugh M, Brouwers M, Browman G,
Phillip T, Cluzeau FA.
International assessment of the quality of clinical practice
guidelines in oncology using the
Appraisal of Guidelines and Research and Evaluation
Instrument. J Clin Oncol.
2004;22:2000-7.
10. AGREE Collaboration. Development and validation of an
international appraisal instrument
for assessing the quality of clinical practice guidelines: the
AGREE project. Qual Saf Health
Care. 2003 Feb;12(1):18-23.
11. AGREE II: Advancing the guideline development, reporting
and evaluation in healthcare.
108. Parallel publications in progress.
UPDATE: September 2013
In 2013, the AGREE marked its 10th anniversary since the
original AGREE Instrument was first
published and made available for use. To mark this
anniversary, we provide a summary of
6
activities that have taken place over the past 10 years and an
update to the references originally
noted in the AGREE II 2009 version.
UPTAKE AND USE OF AGREE II
109. As with the original AGREE Instrument, uptake and use of
AGREE II has been significant.
Between 2010 (publication of AGREE II) and July 2013, a cited
reference search revealed a
total of 590 articles referencing the four core AGREE articles.
An analysis of the AGREE
Enterprise Website (www.agreetrust.org) showed much activity
with a total of 42,553 visits to
the website over a seven month period (January – July 2013). In
addition, to date nearly 2,000
users have registered accounts with the website. AGREE II
continues to be used as the basis
of PG development frameworks, academic course materials and
requirements, and PG
evaluation activities.
I. SUMMARY OF ACTIVITIES:
1. AGREE Website: Development Project www.agreetrust.org
• Using a user-centred development strategy and working with a
website
development group specializing in building evidence-based
healthcare sites
110. (www.minervation.com ), we redeveloped and redesigned the
AGREE website.
• The Website included various resources, including an online
platform to complete
and store individual AGREE II appraisals of PGs, “My
AGREE”.
• www.agreetrust.org is the AGREE Enterprise’s website and
the home for all
things AGREE.
2. *NEW* (2013) – “My AGREE PLUS”
• In response to user feedback and in recognizing a service gap,
we enhanced the
original “My AGREE” online platform to include the
functionality for completing
group (multi-rater) AGREE II appraisals of practice guidelines.
• New functions include the capacity to “Contribute” to a group
appraisal and to
“Coordinate” a group appraisal.
111. • To facilitate use of “My AGREE PLUS”, several “Help”
videos are available.
• Visit: www.agreetrust.org and click on top right tab, “My
AGREE PLUS”
3. AGREE II Training Tools (online)
• To facilitate the application and use of AGREE II, we
developed two innovative,
online training tools
i. AGREE II Overview Tutorial
ii. AGREE II Overview Tutorial + Practice Exercise
• Visit the Resource Centre of the AGREE website:
http://www.agreetrust.org/resource-centre/agree-ii-training-
tools/
4. AGREE II Language Translations
• As with the original AGREE Instrument, members of the
international PG
112. community have taken the initiative to translate the AGREE II
in various
languages. We extend our thanks to those members for
undertaking and making
available the translations.
• Completed translations:
i. Basques, Dutch, French, Italian, Korean, Portuguese,
Portuguese
(Brazilian), Slovakian, Spanish, Thai
7
• In progress translations:
i. Arabic, Chinese (Traditional), Chinese (Mandarin), Czech,
Farsi
113. (Persian), German, Greek, Japanese, Romanian, Russian,
Turkish
• If you would like to undertake a translation, please contact us
by emailing
[email protected] .
• Visit the Resource Centre of the AGREE website to access a
translation:
http://www.agreetrust.org/resource-centre/agree-ii-translations/
5. Ongoing Program of Research
• As an assessment tool, AGREE II evaluates the
methodological rigour used to
develop a particular practice guideline. It does not assess the
clinical validity of
practice guideline recommendations.
• To address the gap, the AGREE Enterprise is undertaking a
program of research
to develop a knowledge resource to direct the development,
reporting and
114. evaluation of practice guideline recommendation clinical
credibility.
• The knowledge resource will accompany the AGREE II.
• Please visit the website for updates to ongoing research work:
http://www.agreetrust.org/agree-research-projects/
As always, we welcome your feedback and suggestions. We
enjoy hearing from our users and
the PG community at large, so please contact us through our
website or by emailing us directly
via [email protected] .
II. AGREE II REFERENCES:
Listed below are the core references related to the AGREE II
and its training tools:
AGREE II: Non-Technical Paper (Main publication: Canadian
Medical Association Journal;
parallel publications in Journal of Clinical Epidemiology and
Preventive Medicine)
Brouwers M, Kho ME, Browman GP, Cluzeau F, feder G,
115. Fervers B, Hanna S, Makarski J on
behalf of the AGREE Next Steps Consortium. AGREE II:
Advancing guideline development,
reporting and evaluation in healthcare. Can Med Assoc J. Dec
2010, 182:E839-842; doi:
10.1503/cmaj.090449
Brouwers M, Kho ME, Browman GP, Cluzeau F, feder G,
Fervers B, Hanna S, Makarski J on
behalf of the AGREE Next Steps Consortium. AGREE II:
Advancing guideline development,
reporting and evaluation in healthcare. J Clin Epidemol. 2010,
63(12): 1308-1311
Brouwers M, Kho ME, Browman GP, Cluzeau F, feder G,
Fervers B, Hanna S, Makarski J on
behalf of the AGREE Next Steps Consortium. AGREE II:
Advancing guideline development,
reporting and evaluation in healthcare. Preventive Medicine,
2010, 51(5): 421-424
AGREE II: Technical Papers (Parts I and II)
Brouwers M, Kho ME, Browman GP, Burgers J, Cluzeau F,
Feder G, Fevers B, Graham ID,
116. Hanna SE, Makarski J, on behalf of the AGREE Next Steps
Consortium. Performance,
usefulness and areas for improvement: Development steps
toward the AGREE II – Part 1. Can
Med Assoc J. 2010, 182: 1045-52
8
Brouwers MC, Kho ME, Browman GP, Burgers J, Cluzeau F,
Feder G, Fervers B, Graham ID,
Hanna SE, Makarski J, on behalf of the AGREE Next Steps
Consortium. Validity assessment of
items and tools to support application: Development steps
towards the AGREE II – Part 2. Can
Med Assoc J. 2010, 182: E472-78
117. AGREE A3 Project, Stream 1 (Training Tools Development &
Evaluation)
Brouwers MC, Makarski J, Levinson A. A randomized trial to
evaluate e-learning interventions
designed to improve learner’s performance, satisfaction, and
self-efficacy with the AGREE II.
Implement Sci. 2010; 5:29
Brouwers MC, Makarski J, Durocher L, Levinson A. E-learning
interventions are comparable to
user’s manual in a randomized trial of training strategies for the
AGREE II. Implement Sci. 2011;
6:81
9
118. AGREE II:
USER’S MANUAL
10
II. USER’S MANUAL: INSTRUCTIONS FOR USING THE
AGREE II
This User’s Manual has been designed specifically to guide
appraisers in the use of the
119. instrument. We suggest reading the following instructions
before using the instrument.
I. Preparing to Use the AGREE II
i) Accompanying Guideline Documents
Before applying the AGREE II, users should first carefully read
the guideline document in full. In
addition to the guideline document, users should attempt to
identify all information about the
guideline development process prior to the appraisal. This
information may be contained in the
same document as the guideline recommendations or it may be
summarized in a separate
technical report, methodological manual or guideline developer
policy statement. These
supporting documents may be published or may be available
publicly on web sites. While it is
the responsibility of the guideline authors to advise readers on
the existence and location of
relevant additional technical and supporting documents, every
effort should be made by the
AGREE II users to locate and include them as part of the
materials appropriate for assessment.
120. ii) Number of Appraisers
We recommend that each guideline is assessed by at least 2
appraisers and preferably 4 as this
will increase the reliability of the assessment. Reliability tests
of the instrument are on-going.
II. Structure and Content of the AGREE II
The AGREE II consists of 23 key items organized within 6
domains followed by 2 global rating
items (“Overall Assessment”). Each domain captures a unique
dimension of guideline quality.
Domain 1. Scope and Purpose is concerned with the overall aim
of the guideline, the specific
health questions, and the target population (items 1-3).
Domain 2. Stakeholder Involvement focuses on the extent to
which the guideline was developed
by the appropriate stakeholders and represents the views of its
intended users (items 4-6).
Domain 3. Rigour of Development relates to the process used to
121. gather and synthesize the
evidence, the methods to formulate the recommendations, and to
update them (items 7-14).
Domain 4. Clarity of Presentation deals with the language,
structure, and format of the guideline
(items 15-17).
Domain 5. Applicability pertains to the likely barriers and
facilitators to implementation,
strategies to improve uptake, and resource implications of
applying the guideline (items 18-21).
Domain 6. Editorial Independence is concerned with the
formulation of recommendations not
being unduly biased with competing interests (items 22-23).
Overall assessment includes the rating of the overall quality of
the guideline and whether the
guideline would be recommended for use in practice.
122. 11
III. Rating Scale and User’s Manual Sections
Each of the AGREE II items and the two global rating items are
rated on a 7-point scale (1–
strongly disagree to 7–strongly agree). The User’s Manual
provides guidance on how to rate
each item using the rating scale and also includes 3 additional
sections to further facilitate the
user’s assessment. The sections include User’s Manual
Description, Where to Look, and How
to Rate.
i) Rating Scale
All AGREE II items are rated on the following 7-point scale:
1
123. Strongly Disagree 2 3 4 5 6
7
Strongly Agree
Score of 1 (Strongly Disagree). A score of 1 should be given
when there is no information that
is relevant to the AGREE II item or if the concept is very poorly
reported.
Score of 7 (Strongly Agree). A score of 7 should be given if the
quality of reporting is
exceptional and where the full criteria and considerations
articulated in the User’s Manual have
been met.
Scores between 2 and 6. A score between 2 and 6 is assigned
when the reporting of the
AGREE II item does not meet the full criteria or considerations.
A score is assigned depending
on the completeness and quality of reporting. Scores increase
as more criteria are met and
considerations addressed. The “How to Rate” section for each
item includes details about
124. assessment criteria and considerations specific to the item.
ii) User’s Manual Description
This section defines the concept underlying the item in broad
terms and provides examples.
iii) Where to Look
This section directs the appraiser to where the information in
the guideline can usually be found.
Included in this section are common terms used to label
guideline sections or chapters. These
are suggestions only. It is the responsibility of the appraiser to
review the entire guideline and
accompanying material(s) to ensure a fair evaluation.
iv) How to Rate
This section includes details about assessment criteria and
considerations specific to each item.
• The criteria identify explicit elements that reflect the
operational definition
of the item. The more criteria that are met, the higher the score
the
guideline should receive on that item.
125. • The considerations are aimed to help inform the assessment.
As in any
evaluation, judgments by the appraisers are required. The more
the
considerations have been taken into account in the guideline,
the higher
the score the guideline should receive on that item.
It is important to note that guideline ratings require a level of
judgment. The criteria and
considerations are there to guide, not to replace, these
judgments. Thus, none of the AGREE II
items provide explicit expectations for each of the 7 points on
the scale.
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