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Chapter 13 
An evaluation framework 
1 . INTRODUCTION 
2 . DECIDE: A FRAMEWORK TO GUIDE EVALUATION
The main aims are: 
Discuss the conceptual, practical, and ethical issues 
involved in evaluation. 
Introduce and explain the DECIDE framework.
DECIDE: A framework to guide evaluation 
1. Determine the goals. 
2. Explore the questions. 
3. Choose the evaluation approach and methods. 
4. Identify the practical issues. 
5. Decide how to deal with the ethical issues. 
6. Evaluate, analyze, interpret, and present the data.
1.Determine the goals. 
What are the high-level goals of the evaluation? 
Who wants it and why? 
The goals influence the approach 
Examples: 
1. Identify the best metaphor on which the design. 
2. Check to ensure that the final interface is consistent. 
3. Investigate how technology affects working practices. 
4. Improve the usability of an existing product.
2.Explore the question 
All evaluation need goals and question to guide 
them. 
What question might you ask about the design of a 
cell phone?
3.Choose the evaluation approach and methods 
1. What do we mean by a design for the evaluation? 
 The design of the evaluation is the arrangement that will make 
sure it reliably tells you what you need to know 
 An appropriate design will show you whether you actually got 
results, and whether those results were likely due to your actions 
or the circumstances you created, or to other factors 
2. Why should you choose a design for your evaluation? 
 So your evaluation will be reliable 
 So you can pinpoint areas you need to work on, as well as 
those that are successful 
 So your results are credible 
 So you can identify unintended consequences (both positive 
and negative) and correct for them
When should you choose a design for 
your evaluation? 
In the ideal, when you’re planning the 
program and evaluation, before you start any 
implementation 
In reality, for many organizations, at the 
beginning of a program cycle, or as a new 
group of participants enters
Who should be involved in choosing a 
design for your evaluation? 
It’s extremely helpful to include someone 
with research experience to help you decide 
on an appropriate design, and to help you 
understand what each possible design 
entails
How do you select an appropriate design for your 
evaluation? 
Take into consideration the necessary research 
considerations 
 Understand threats to internal validity ( whether the intervention produced 
the change) 
History 
Maturation 
The effects of testing or observation on participants 
Changes in measurement 
Regression toward the mean 
The selection of participants 
The loss of data or participants 
The nature of change 
A combination of the effects of two or more of these
How do you select an appropriate design for your 
evaluation? 
 Understand threats to external validity (generalizability of 
your findings) 
Interaction of testing or data collection and the program or 
intervention 
Interaction of selection procedures and the program or intervention 
The effects of the research arrangements 
The interference of multiple programs or interventions
How do you select an appropriate design for your 
evaluation? 
Understand common research designs 
 Pre- and post- single group design 
 Interrupted time series design with a single group (simple time series) 
 Interrupted time series with multiple groups (multiple time series) 
 Control or comparison group 
Choose a design 
Consider your evaluation questions 
Consider the nature of your program 
Consider what your participants and staff will consent to 
Consider your time constraints 
Consider your resources
4.Identify the practical issues. 
Select users 
Stay on budget 
Stay on schedule 
Find evaluators 
Select equipment
5.Decide how to deal with the ethical issues. 
I. Develop an informed consent form 
II. Participants have a right to 
1. Participants have a right to 
2. Know what will happen to the findings 
3. Privacy of personal information 
4. Leave when they wish 
5. Be treated politely
6.Evaluate, analyze, interpret, and present the data 
The following need to be considered 
1. Reliability 
2. Validity 
3. Biases 
4. Scope 
5. Ecological validity
Reliability 
can the study be replicated? 
The same results on separate occasions under the 
same circumstances 
Another evaluator or researcher who follows exactly 
the same procedure should get similar results
Validity, Biases and Scope 
I. Validity 
It measures what you expected? 
II. Biases 
 is the process creating biases? 
 Bias occurs when the results are distorted 
III. Scope 
 can the findings be generalized? 
 The scope of an evaluation study refers to how much its 
findings can be generalized
• Ecological validity 
is the environment influencing the findings? 
Ecological validity concerns how the environment in 
which an evaluation is conducted influences or even 
distorts the results 
Ecological validity is also affected when participants 
are aware of being studied ->Hawthorne effect
Chapter 13 An evaluation framework

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Chapter 13 An evaluation framework

  • 1. Chapter 13 An evaluation framework 1 . INTRODUCTION 2 . DECIDE: A FRAMEWORK TO GUIDE EVALUATION
  • 2. The main aims are: Discuss the conceptual, practical, and ethical issues involved in evaluation. Introduce and explain the DECIDE framework.
  • 3. DECIDE: A framework to guide evaluation 1. Determine the goals. 2. Explore the questions. 3. Choose the evaluation approach and methods. 4. Identify the practical issues. 5. Decide how to deal with the ethical issues. 6. Evaluate, analyze, interpret, and present the data.
  • 4. 1.Determine the goals. What are the high-level goals of the evaluation? Who wants it and why? The goals influence the approach Examples: 1. Identify the best metaphor on which the design. 2. Check to ensure that the final interface is consistent. 3. Investigate how technology affects working practices. 4. Improve the usability of an existing product.
  • 5. 2.Explore the question All evaluation need goals and question to guide them. What question might you ask about the design of a cell phone?
  • 6. 3.Choose the evaluation approach and methods 1. What do we mean by a design for the evaluation?  The design of the evaluation is the arrangement that will make sure it reliably tells you what you need to know  An appropriate design will show you whether you actually got results, and whether those results were likely due to your actions or the circumstances you created, or to other factors 2. Why should you choose a design for your evaluation?  So your evaluation will be reliable  So you can pinpoint areas you need to work on, as well as those that are successful  So your results are credible  So you can identify unintended consequences (both positive and negative) and correct for them
  • 7. When should you choose a design for your evaluation? In the ideal, when you’re planning the program and evaluation, before you start any implementation In reality, for many organizations, at the beginning of a program cycle, or as a new group of participants enters
  • 8. Who should be involved in choosing a design for your evaluation? It’s extremely helpful to include someone with research experience to help you decide on an appropriate design, and to help you understand what each possible design entails
  • 9. How do you select an appropriate design for your evaluation? Take into consideration the necessary research considerations  Understand threats to internal validity ( whether the intervention produced the change) History Maturation The effects of testing or observation on participants Changes in measurement Regression toward the mean The selection of participants The loss of data or participants The nature of change A combination of the effects of two or more of these
  • 10. How do you select an appropriate design for your evaluation?  Understand threats to external validity (generalizability of your findings) Interaction of testing or data collection and the program or intervention Interaction of selection procedures and the program or intervention The effects of the research arrangements The interference of multiple programs or interventions
  • 11. How do you select an appropriate design for your evaluation? Understand common research designs  Pre- and post- single group design  Interrupted time series design with a single group (simple time series)  Interrupted time series with multiple groups (multiple time series)  Control or comparison group Choose a design Consider your evaluation questions Consider the nature of your program Consider what your participants and staff will consent to Consider your time constraints Consider your resources
  • 12. 4.Identify the practical issues. Select users Stay on budget Stay on schedule Find evaluators Select equipment
  • 13. 5.Decide how to deal with the ethical issues. I. Develop an informed consent form II. Participants have a right to 1. Participants have a right to 2. Know what will happen to the findings 3. Privacy of personal information 4. Leave when they wish 5. Be treated politely
  • 14. 6.Evaluate, analyze, interpret, and present the data The following need to be considered 1. Reliability 2. Validity 3. Biases 4. Scope 5. Ecological validity
  • 15. Reliability can the study be replicated? The same results on separate occasions under the same circumstances Another evaluator or researcher who follows exactly the same procedure should get similar results
  • 16. Validity, Biases and Scope I. Validity It measures what you expected? II. Biases  is the process creating biases?  Bias occurs when the results are distorted III. Scope  can the findings be generalized?  The scope of an evaluation study refers to how much its findings can be generalized
  • 17. • Ecological validity is the environment influencing the findings? Ecological validity concerns how the environment in which an evaluation is conducted influences or even distorts the results Ecological validity is also affected when participants are aware of being studied ->Hawthorne effect