2. EZEZ
ConnectionsConnections:
Mumbai (BOM)Mumbai (BOM)
Ground Services
Department

3. EZEZ
ConnectionsConnections:
Mumbai (BOM)Mumbai (BOM)
International
to
Domestic

4. These are allThese are all real photosreal photos ofof
Mumbai Airport. NoMumbai Airport. No
Computer graphics or artistsComputer graphics or artists
renditions were usedrenditions were used

5. Int’l to Domestic: BOM
Arrive at International Terminal

6. Int’l to Domestic: BOM
Step 1: Passport Control
Dedicated Priority lane
for
First / PremiereFirst / Premiere
customers

7. First / Premiere Class Lane

8. Arrival Passport Control
•• ConvenientConvenient & orderlyorderly queue
management system allows speedy
clearance via numerous passport
counters

9. Arrival Passport Control
Numerous PassportNumerous Passport
counters opencounters open

10. Int’l to Domestic: BOM
Step 2: Pick up bags & clear
Customs
• Priority bags on
belt within
15mins of arrival
• Last bags on
belt by 30mins
• FOC Baggage
trolleys

11. Clear Customs
• Dedicated
GreenGreen
ChannelChannel
(Nothing to
declare)
• X-ray your
baggage &
clear
Customs

12. Int’l to Domestic: BOM
Need to
change
your ticket?
We have our
convenientconvenient
TicketingTicketing
countercounter
just after
Customs

13. Int’l to Domestic: BOM
Step 3: Domestic Transfer Area
No need to leave the Arrival Hall !No need to leave the Arrival Hall !

14. Domestic Transfer Area
Head to the comfort of the air-conditioned
waiting area for Domestic Transfers.

15. Turn left BEFORE the exit to the public
area
Domestic Transfer Area

16. Domestic Transfer Area
X-ray any
check-in
luggage

17. Domestic Transfer Area
Deposit
any
check-in
luggage,
at one of
our
dedicated
Transfer
desks

18. Int’l to Domestic: BOM
Step 4: Board Inter-Terminal Coach

19. Inter-terminal Coach
Complimentary service, every 20mins

20. Inter-terminal Coach
Ample
space
available for
your carry-
on baggage
Remember?
Your checkin
luggage has been
taken care of by us

21. Int’l to Domestic: BOM
It’s all smiles, as you ride in airair--
conditioned comfortconditioned comfort without leaving the
airport!

22. Int’l to Domestic: BOM
Step 5: Arrive at Domestic Terminal
PrivatePrivate
accessaccess
roads
means no
traffic
jams from
the main
roads

23. Int’l to Domestic: BOM
Step 5: Arrive at Domestic Terminal
Private accessPrivate access
entrance
into
Domestic
terminal
building.
No crowds!

24. Int’l to Domestic: BOM
Mumbai (BOM) Terminal 1B
Our Primary HubOur Primary Hub
• 472 daily flights out of Mumbai
(JetAirways / JetLite)

25. JetAirways
Route
Map
-
India

26. Mumbai Domestic Terminal 1B
Numerous F&B & retail outletsNumerous F&B & retail outlets
• Post Office•Baskin Robbins
• Foot Spa Reflexology• Café Coffee Day
• Crosswords Bookstore• Clipper Bar &
Restaurant

27. Who sayWho say’’s you cans you can’’t get a decent cup oft get a decent cup of
coffee at an airport, outside Seattle?coffee at an airport, outside Seattle?
CafCaféé Coffee DayCoffee Day

28. Oberoi Restaurant & BarOberoi Restaurant & Bar

29. Premiere Lounge
Premiere Class & JetPrivilege PlatinumPremiere Class & JetPrivilege Platinum
customers are invited to ourcustomers are invited to our
exclusiveexclusive Premiere LoungePremiere Lounge

31. Jet Airways Premiere Lounge
• Spacious balcony view
of airport & boarding
gates
• Workstations /
booths

32. Jet Airways Premiere Lounge
• Veg & Non-Veg
refreshments
• Hot & Cold beverages
• Capuccino / Espresso
machine

33. Jet Airways Premiere Lounge
• Selection of Indian
newspapers (English &
Hindi)
• Various magazines

34. Jet Airways Premiere Lounge
• Spacious design
• Widescreen TVs
• Leg massagers
• Wi-fi access
• Laptop recharge points
• Separate restrooms
• Mac ibook booth with
Internet

35. Clipper Lounge
Take the elevators up to 1Take the elevators up to 1stst
floorfloor
JetPrivilegeJetPrivilege Gold /Gold /
SilverSilver and JetPrivilegeand JetPrivilege
CitibankCitibank PlatinumPlatinum coco--
brand cardholders arebrand cardholders are
invited to theinvited to the
dedicated Clipperdedicated Clipper
LoungeLounge

36. Clipper Lounge

37. Welcome to the Clipper Lounge

38. Welcome to the Clipper Lounge
Our friendly staffOur friendly staff
are there toare there to
assist youassist you
Relax in spaciousRelax in spacious
surroundingssurroundings

39. Relax in spacious surroundingsRelax in spacious surroundings

40. Relax in spacious surroundingsRelax in spacious surroundings

41. Enjoy a cup of gourmet coffee or aEnjoy a cup of gourmet coffee or a
refreshing beverage or partake of ourrefreshing beverage or partake of our
spread of refreshmentsspread of refreshments

42. Step 5: Board your flight
Int’l to Domestic: BOM