Hotel,University,Hospitality,Marriott,Sheraton Karachi,Guest,Tourists,Food,Prices,Survey,Pakistan,Iqra University karachi

5. The Hospitality industry
covers
Food and beverage service
Accommodation
Meeting and events
Gaming
Entertainment
Recreation
Tourism services
Visitor information.

7. Motels
Suburban hotels
Resort hotels
Chain hotels
Luxury hotels
Airport hotels:
Commercial hotel
Convention hotels

8. Five Star Deluxe Hotels
Four Star Hotels
Three Star Hotels
Two Star Hotels
One Star Hotels

11. Inn-Venue Hospitality Management

13. Food & Beverage ServiceFood & Beverage Service

14. Age: 17 to 55
1.Quality Food
OPTIONS PERCENTAGE
Strongly
Agree 17%
Agree 55%
Strongly
disagree 6%
Disagree 15%
Don’t know 7%
100%

15. New Technological TrendsNew Technological Trends

16. 2.Following New Technological Trends
OPTIONS PERCENTAGE
Strongly
Agree 12%
Agree 29%
Strongly
disagree 27%
Disagree 23%
Don’t know 9%
100%

17. Good LocationGood Location

18. 3.Good location
OPTIONS PERCENTAGE
Strongly
Agree 35%
Agree 31%
Strongly
Disagree 14%
Disagree 17%
Don’t know 3%
100%

19. Proper SecurityProper Security

20. 4.Proper Security
OPTIONS PERCENTAGE
Strongly Agree 17%
Agree 23%
Strongly Disagree 15%
Disagree 39%
Don’t know 6%
100%

21. Availability of ParkingAvailability of Parking

22. 5.Availability of Parking
OPTIONS PERCENTAGE
Yes 73%
No 24%
Don't Know 1%
Not Sure 2%
100%

23. Room ServiceRoom Service

24. 6.Room Service According to the need
OPTIONS PERCENTAGE
Yes 59%
No 22%
Don't Know 9%
Not Satisfied 10%
100%

25. Food PriceFood Price

26. 7.Prices of food is reasonable
OPTIONS PERCENTAGE
Yes 27%
No 66%
Don't Know 4%
Don't
Remember 3%
100%

27. Reception/Attendants ServiceReception/Attendants Service

28. Attendants are well trained and efficient
OPTIONS PERCENTAGE
Yes 39%
No 18%
Don't Know 13%
Not Sure 30%
100%

29. Satisfied with ServiceSatisfied with Service

30. Satisfied with their Services
OPTIONS PERCENTAGE
Yes 36%
No 19%
Not Much 21%
Not at all 24%
100%

31. Stay In Future in same HotelStay In Future in same Hotel

32. Stay in future in same hotel?
OPTIONS PERCENTAGE
Yes 43%
No 9%
Not Sure 16%
May Be 32%
100%

33. Hospitality industry is one of the fastest growing industries in Pakistan
Increase the value of professions such as chef, baker, waiter etc. in the
eye of common people.
Awareness about the institutes offering hospitality related courses will
increase and the students will have more career choices
Foreign investment will come in the country bringing opportunities of
employment with it. Good services will be available to the customers
and tourism will flourish
Customer feedback has to be continuously sought and monitored