Shravan Shetty in " The Career Interview 05" interviews Srrinivas Naidu , a consultant working in the entertainment industry as a client servicing lead . He is also adept at Graphic designing and Video editing / Post Production and much more .
This career interview focuses on his role as a Client Servicing Lead working in the Night Shift as well as managing a team across shifts in the entertainment industry
1. Srrinivas - Client Servicing
(Entertainment )
Shravan Shetty ( Career Coach)
The Career Interview 05
2. Lets Explore Careers
Srrinivas believes the use of imagination & ideas is to
create experiences that fulfill , delight , take us through
our emotions that make us feel alive.
Srrinivas is a versatile client servicing & creative
professional having Supervised over 100 events all
over Middle East and 1500 plus events in India from
quiz shows to conferences, exhibition stands, product
launches. Showrooms, Weddings, Business retreats,
theme based annual summits etc. Supervised clients
from SME’s to Blue Chip corporate clients In India &
Educational Institutions from schools to B-schools.
Srrinivas is a competent creative professional
designing visuals & marketing communications to
books as well as a master at videos from concept
shoots to editing and post production.
3. What is your current designation?
Consultant – Client Servicing
Consultant – Graphic Design
Consultant – Video and Digital projects
4. What are your main responsibilities as a
Client Services Lead ?
Client service lead - Team management
and work scheduling for the team .
Ensure responsive turnaround in
time through e-mail response, shift
management (Manage 24hrs support to US,
UK, AUS markets through my team )
6. What is a typical day (or week) like for
you?
Managing my team across time
zone shifts
7. What do you like most about your
work?
Excellent work Culture , good
team, and organized processes
in place.
8. What do you like least about your
work?
Long weekends
9. What kinds of problems do you deal with?
Primarily
Resource Planning ,
Allocation of work to team folks for
right task as well as
Supervision of quality and timely
response to internal clients
11. How does your position fit within
the organization/career
field/industry?
Fits well because of the process
driven system.
Each one is accountable so it
makes it easy to meet
performance goals
12. How does your job affect your general
lifestyle?
Keeps physically and mentally agile
13. How does your job affect your general
lifestyle?
The night shift work suits me as I
am a night owl
14. What current issues and trends in the
field should I know about/be aware of?
Good at data Management &
Analysis
Adept at Ms excel &
Strong on logic thinking &
information relevance to the
industry
15. What are some common career paths in
this field?
- Data management & analytics
- Post production
- Subtitling
16. What kinds of accomplishments tend
to be valued and rewarded in this field?
- Turnaround Time-0 client
responsiveness
- People Management
Proficiency
- Cost reduction
17. What related fields do you think I
should consider looking into?
Client services,
Post production &
VFX
18. How did you become interested in this
field?
Work culture
Structured Processes
Defined team Accountability &
individual ownership
19. How did you begin your career?
A Long way back with Client
servicing roles beginning with
Eureka Forbes and than in IT
products and Services followed by
event management , education ,
interior design and now in the
entertainment business.
20. How do most people get into this field?
What are common entry-level jobs?
Knowledge of media and
entertainment industry and
internships in the same while in
college
21. What steps would you recommend I take
to prepare to enter this field?
Keep yourself updated with tools
related to industry
22. How relevant to your work is your
undergraduate ?
Experience counts over education
and degrees .
I did my undergraduate diploma/
degree in business management
23. What kind of education, training, or
background does your job require?
You need to have a bachelor's
Degree in any discipline
24. What is the profile of the person most
recently hired at my level?
A graduate with client servicing
experience in the insurance sector
on the actuarial services team
25. What skills, abilities, and personal
attributes are essential to success in your
job/this field?
Structured Approach, team work
and adaptability to changing
situations
26. What are the most effective strategies for
seeking a position in this field?
Consistent job search effort
Persistent effort and prep and of
course
Some luck
27. Can you recommend trade journals,
magazines or professional associations
which would be helpful for my
professional development?
Entertainment news and
periodicals
28. What advice would you give someone
who is considering this type of job (or
field)?
Prepare for the defense entrance
exams well .
29. If you could do it all over again, would
you choose the same path for yourself? If
not, what would you change?
Would love to choose same path
30. I’ve read that the entry-level salary range
for this field is usually in the range of
______?
8 L
31. What advice would you give someone
who is considering this type of job (or
field)?
Keep a watch on the industry needs
and apply
32. Make your own luck when Preparation meets
Opportunity