An Intranet Portal plays a crucial part of informing and engaging all your employees. SharePoint Online provides a set of tools to quickly roll-out an Intranet Portal within your organization. For the last 12 years, Jasper Oosterveld (Microsoft MVP & Modern Workplace Consultant) successfully supported organizations building and maintaining SharePoint Intranet Portals. During this session, he is going to share all his knowledge and expertise to make sure you can follow in his footsteps.

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Building and Maintaining a
Successful SharePoint
Intranet Portal

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About me
• Consultant @ InSpark
• Microsoft MVP
• Amsterdam
• Married
• Father of Flora (9) and
Elliott (5)

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Four pillars
Intranet Collaboration Mobile Business
processes

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• SharePoint Hub
• SharePoint News
• Microsoft Teams integration
• Personalization
• Out-of-the-box apps
SharePoint Intranet Key Features

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• Connect multiple sites
SharePoint Hub

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• Connect all sites
• Uniform navigation
SharePoint Hub

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• Connect all Intranet
sites
• Uniform navigation
• Uniform look and feel
SharePoint Hub

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• Connect all Intranet
sites
• Uniform navigation
• Uniform look and feel
• Integrated search
experience
SharePoint Hub

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• Connect all Intranet
sites
• Uniform navigation
• Uniform look and feel
• Integrated search
experience
• Aggregate content
SharePoint Hub

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• Organizational news
SharePoint News

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• Organizational news
• Social interactions
SharePoint News

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• Organizational news
• Social interactions
• News digest
SharePoint News

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• Organizational news
• Social interactions
• News digest
• Save for later
SharePoint News

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• Organizational news
• Social interactions
• News digest
• Save for later
• Templates
SharePoint News

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• Organizational news
• Social interactions
• News digest
• Save for later
• Templates
• Mobile app
SharePoint News

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• Intranet home page
Microsoft Teams integration

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• Intranet home page
• File storage
Microsoft Teams integration

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• Intranet home page
• File storage
• Page integration
Microsoft Teams integration

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• Apps
Personalization

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• Apps
• Navigation
Personalization

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• Frequently new apps &
updates.
• User friendly.
• Quickly roll-out an
Intranet Portal.
Out-of-the-box apps

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Steps to successfully
build and maintain a
SharePoint Intranet
Portal

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• Gather & set requirements.
• Create an adoption & change management
strategy.
• Create a governance strategy.
• Configuration of the Intranet Portal.
• Migration of relevant content.
Recommended activities

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Step 1: Requirement
workshop

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• Create your own demo portal or use
demos.microsoft.com.
• Showcase the out-of-the-box possibilities and
look & feel.
• Showcase your own, when possible, Intranet
Portal.
• Gather the requirements (sites, lay-out, app,
navigation, roles).
• Confirm the requirements (requirements
document).
• Continue with the next step!
Activities

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Step 2: Adoption &
change management

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“Change management is the discipline that guides
how we prepare, equip, and support individuals
to successfully adopt change in order to drive
organizational success and outcomes.”
What is change management?

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“When employees affected by the change do not
support it and are not involved in it, you fail
in achieving your goal: A successful rollout and
deployment of SharePoint Online for a new
Intranet Portal.“
What is it important?

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Building blocks

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• Vision & goals
• Advantages for the company & employees
• Success criteria
• Risks
• Audiences & sponsors
• Communication organization & project level
• Training & champions
• Support
• Usage measurement
Key components

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Step 3: Governance
strategy

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Importance of a governance strategy
Adaptability IT workload Law &
regulations
Adoption &
change
management

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• Roles & responsibilities
• Steering committee
• New features & updates
• Templates & properties
• Procedures & processes (e.g. employment
process)
Key components

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Step 4: Migration
strategy

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• Organize: Roles & responsibilities, planning,
communication.
• Analyze: Source & destination.
• Data mapping: Map content from source (file
share, SharePoint) to the destination.
• Test & optimize: Test migration, resolve
issues.
• Migration: Production migration.
• Aftercare: Resolve issues, communication
employees, support.
Key components

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1. ShareGate Desktop
2. SharePoint Migration Tool
Be warned!
Classic to modern takes planning: Modernize your
classic SharePoint sites | Microsoft Docs
Migration tools

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Step 5: Build the
Intranet Portal

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• Our Intranet
• Demo Portal
Let’s get some inspiration

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Contact
• Jasper Oosterveld | LinkedIn
• www.jasperoosterveld.com

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THANK YOU

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• SharePoint look book (microsoft.com)
• Modern Workplace Digital Experiences
(microsoft.com)
• Create a communication site in SharePoint
• What is a SharePoint hub site?
• Create and share news on your SharePoint sites
• SharePoint site design and site script overview
• Create an organization assets library
Resources (1)

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• SharePoint site theming | Microsoft Docs
• Create an organization news site - SharePoint
in Microsoft 365 | Microsoft Docs
Resources (2)