Websites: Development and Upkeep, Laws, Issues, and Solutions

2. Website Owners
 Let’s start at the beginning creating your website.
 The second concern is that once you create that
website, you’re exposing your business to the world.
 The third item to consider is privacy issues.

3. It’s Usually a License- Even when you “buy” custom software,
the most typical transaction has the buyer getting a license to
use the software rather than the customer buying all the rights
to the products.

4. Bad Tech Support : How To
Manage And Enforce IT
 My most solid
suggestion for dealing
with bad telephone
support, other than
escalating, is hanging
up and trying again.
 Are you still trying to get
that software you
received as a gift to
work? Still trying to get
that new computer to
connect the Internet?

5. Website Hosting Agreements
Commitment Agreement
 Once you’ve built your
company’s website, you
have to deal with hosting it.
 You could have your in-
house IT folks handle it, but
many companies will choose
to outsourcing hosting.

6. Website Audits

7. Website Legal
Compliance
• If You Don’t Do
Business Overseas
•If You Do Business
Overseas
•Information Accuracy
•Copyrights and
Trademarks

8. Create A Web
wrap Agreement
A well-drawn web
wrap agreement can
help you reduce
your legal risk
significantly.

9. Be Proactive
 Having someone audit your website is a good
example of effective proactive law.
 Once you get sued, you can’t require the other side
to come to your home state if you didn’t have the
agreement already on the site.
 A little preventive law is much cheaper and less
stressful than crisis law.

10. •What To Do going - When a person is going to buy online,
instead of asking her to fill in the name of her country, you
can have a drop list of countries that aren’t on your drop-
down list, you will have available to you the argument that
you’ve taken reasonable steps to avoid doing business.