1. 8. Microfinance Operations and Applications
1. Basic principles of microfinance and community development
2. Human resource management: hiring, training and motivating for success;
3. Creating and propagating an effective institutional culture;
4. An overview of a comprehensive toolkit for an effective MFI
5. Conceptual of model of microfinance delivery process
6. Regulatory framework for Micro-Finance Institutions
7. Managing risks, including credit risk, fraud and security risk;
8. Reaching and serving the poorest;
9. Market research, product development and marketing;
10. Analysis of borrowers plans and financial records
11. Developing savings and credit procedures: savings and credit policies, planning operations
12. Documentation of microfinance credit activities
13. Features of a good credit management system
14. Delinquency management
15. Best practices in MFIs: case studies from other countries
16. The role of non-financial services.
17. Prudential Regulation for MicroFinance
Recommended Books:
1. “Microfinance Operations and Applications” Book issued by IBP for JAIBP
Exam.
