We would like to introduce our organization, CERTERO HR Solutions, which is an innovative Human Capital solutions company, with the focus on creating & delivering high impact solutions to enable our clients to achieve their business goals and enhances their core competitiveness.
These solutions cover an entire range of talent-driven needs from recruitment and assessment, learning and development, career management, outsourcing and workforce consulting.
2. INDEX
Ā¤ About us
Ā¤ Our Solutions
Ā¤ Core Competencies
Ā¤ HR Solutions
Ā¤ Industrial Relations & Compliances
Ā¤ Our Values
3. ABOUT US
Certero HR is a Workforce Management Company born out of Entrepreneurial Zeal and Vision of an
experienced business leader, who spotted the opportunity arising out of the new paradigms of
economic progression in India.
Driven by the passion to explore unchartered territories - from
emerging domains, to emerging geographies, and untapped markets, Certero HR is focused to align
its practices and services, to the constantly evolving Business Environment, and Client Needs.
We believe that the role of an organizations such as ours is to Partner with our Clients to create
Shareholder Value. We do that by identifying top caliber workforce for our clients, where we create
and implement the road map for transformation & growth, and create major Economic and Social
Value for these organizations.
5. OUR VALUE PROPOSITION
Ā¤ Our key proposition is to ensure that migration and support sourcing with the least disturbance to the
existing balance so that operation of the staff is not affected in any way.
Ā¤ Strong Industry knowledge, i.e. Recruitment, Outsourced/Temporary Staffing & Workforce Management
with more than 40 yrs. of experience.
Ā¤ Guaranteed TAT for every element of the service delivery.
Ā¤ Regulatory and Compliance adherence on a comprehensive basis.
Ā¤ Robust technology/MIS platform.
Ā¤ Strong and quality processes.
Ā¤ Pan India and multi industry delivery capabilities.
7. Basis the profile
requirement, candidates
are lined up from the
following sources: In-house
Databank, Jobsites, Internal
references
Candidates are interviewed and the
required documents are checked:
ā CV, Filled application Form,
Qualification Certificates, ID Proof,
Experience Certificates &
Photographs
The initial round is conducted by the
interviewer and a list of shortlisted
candidates is prepared. Details entered in
candidates assessment sheets and Grades
are assigned to the candidates basis the
criteria laid down for selection
Supporting documents to
be kept in office for records
and referral check
Once interviewed and
approved by the Client HR
initiates joining formalities
and issues Letter of Intent
to the candidate
To schedule a final round of
interview with the
Authorised interviewers at
Clientās end for final
approval and salary
finalisation
Appointment letters are
issued once the documents
are validated
Once all the details are
received, candidates are
issued appointment letters
and are registered in
e-HRMS and there EMP ID is
generated
RECRUITMENT PROCESS ā TEMP STAFFING
8. Plan People
Recruitment
Provide
People
Manage
People Exits
Reward &
Recognise
people
Manage
peopleās
performance
Develop
People
Business
Needs
People
Gaps
People In Post
Identified
Excess
Potential Recruits
Need For
Induction
Skilled
People
Existing
Knowledge
Skills and
Experience
Profiles
Performance
Information
Development Needs
Exit/Termination
Decisions
Reward & Recognised People
Exited People
OUTSOURCE HR MANAGEMENT PROCESS
Existing
Knowledge Skills
and Experience
Profiles
10. Eligibility
Criteria
Parameters
Scale
Result
ā¢Eligibility Criteriaās are set to
evaluate team members
ā¢Target/Achievement - Value/
Volume
ā¢Hygiene/Product Knowledge
ā¢Visibility
ā¢On the basis of the eligibility and
the fixed parameters the team is
rated as A+,A,B & C+
ā¢On the basis of tenure and the
scale of the team member is
considered for various R&R
ā¢Appraisal or salary hike - On the
basis of the fixed scaled approved
by the client
PERFORMANCE EVALUATION PARAMETERS
11. Ā¤ Understanding Client Organization
Ā¤ Mapping position specific competencies
Ā¤ Search Target Plan
Ā¤ Industry / Company Mapping
Ā¤ Resource Mapping
Ā¤ First Shortlist
Ā¤ Evaluation
Ā¤ Interviews
Ā¤ Reference check
Ā¤ Post Recruitment follow up
SEARCH METHODOLGY - RECRUITMENT
12. ADHERENCE TO STATUTORY COMPLIANCE
Shop and Establishment Act
Minimum Wage Act 1948
The Contractor Labour (R&A)
Act 1970 & Rules
The Employees State Insurance
Act 1948
The Maternity Benefit Act 1961
The Payment of Wages Act 1936
The Employees Provident Funds &
MP Act 1952
The Payment of Bonus Act 1965
& Rules
13. OUR VALUES
u Integrity
A strong desire to win does not undermine the fact that personal and professional
ethics always take precedence. Working with Que Consulting comes with the
responsibility of working under a strict professional code of conduct with enormous
emphasis on integrity, discretion and professional ethics & courtesies.
u Excellence
We work to deliver on the elements, critical to quality for clients needs, providing
outstanding consulting and value added services. The most elementary expression of
our commitment to quality is our approach towards delivery and execution. We
operate under industry verticals that help us ensure faster turnaround times without
compromising on service standards.
u Long Term Value-Delivering Partnerships
Our relationships with our Clients are the keystone to our success and longevity. We
build long lasting partnerships on the pillars of trust, reliability, integrity and candor,
operating as a strategic business partner to the client.