Function of management 3

وزارة التعليم العالي والبحث العلمي
جامعة الكوفة – كلية التمريض
FUNCTIONS OF MANAGEMENT
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة
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Management Functions of a Nurse Manager
Success of management depends on learning
and using the management functions. These
functions include planning, organizing, staffing,
directing, coordinating and controlling. These
functions represent these activities expected of
managers in all fields. Managers develop skill in the
implementation of these functions as they gain
experience in the role of managers.
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Management Functions :
1. PLANNING
2. ORGANIZING
3. STAFFING
4. DIRECTING
5. COORDINATING
6. CONTROLLING

1. Planning – determining the long-and short-term objectives
(ends) of the institution or unit and the actions (means) that
must be taken to achieve these objectives.
Purpose of planning
1. It gives direction to the organization.
2. It improves efficiency.
3. It eliminates duplication of efforts.
4. It concentrates resources on important services.
5. It reduces guess work.
6. It improves communication and coordination of activities
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The planning hierarchy:
Planning responsibilities are different for managers at each
organizational level :
1- Strategic planning :
Top-level managers, formulate long-term strategic planning
to reinforce the firm’s mission (the mission clarifies
organizational purpose) Strategic plans are specified for five
years period or more; but circumstances dictate the planning
horizon.

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2- Tactical planning:
Middle management is responsible for
translating strategies into shorter-term tactics.
Tactical plans are often specified in one-year
increments. e.g. annual budget. Translating
strategic plans into measurable tactical
objectives is important because most strategic
objective is rather vague.

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3- Operational planning :
Operational planning is accomplished by first-line
managers. Operational planning is most
concerned with budgets, quotas and schedules.
These are refinements of tactical objectives in
which work is defined and results are measured in
small increments. Time horizon for operational
planning is very short. Most plans at this level
reflect operational cycles.

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Establish Objectives:
Every plan has the primary purpose of helping the organization
succeed through effective management. Success is defined as
achieving organizational objectives. These are performance
targets, he end results that managers seek to achieve.
Characteristics of objectives:
Well-defined objectives have several Characteristics. They are:
• Specific
• Measurable
• Realistic and challenging
• Defined time period

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2. Organizing
Organizing may be defined as the arranging of component
parts into functioning wholes. The purpose of organizing is to
coordinate activities so that a goal can be achieved. The
terms “planning” and “organizing” are often used
synonymously. In the managerial, planning is the
determination of what is to be accomplished, and
organizing is the determination of how it will be
accomplished. However, most authors still describe the two
processes with considerable overlap.

There are six steps in the organizing process:
1. Establish overall objectives
2. Formulate supporting objectives, policies and plans
3. Identify and classify activities necessary to accomplish the
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objectives
4. Group the activities in light of the human and material
resources available and the best way of using them under
the circumstances
5. Delegate to the head of each group and the authorities
necessary to perform the activities
6. Tie the groups together horizontally and vertically, through
authority relationships, and information systems.

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3- Staffing
Staffing- Selecting the personnel to carry out these actions
and placing them in positions appropriate to their knowledge
and skills Staffing is the management activity that provides for
appropriate and adequate personnel to fulfill the organization’s
objectives. The nurse manager decides how many and what type
of personnel are required to provide care for patients. Usually
the overall plan for staffing is determined by nursing
administration and the nurse manager is in a position to monitor
how successful the staffing pattern is as to provide input into
needed change.

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4-Directing
Directing- Motivating and leading personnel to
carry out the actions needed to achieve the
institution’s objectives. Directing is a function of
the manager that gets work done through others ,
Directing is a function of the manager that gets
work done through others. Directing includes five
specific concepts; giving directions, supervising,
leading, motivating, and communicating, as
described below:

4-Directing (con..)
1. Giving directions is the first activity and suggests that directions
should be clear, concise and consistent and should confirm to the
requirements of the situation.
2.Supervising is concerned with the training and discipline of the
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work force.
3.Leading is the ability to inspire and to influence others t the
attainment of objectives
4.Motivating is the set of skills the manager uses to help the
employee to identify his/her needs and finds ways within the
organization to help satisfy them.
5.Communicating: involves the what, how, by whom, and why of
directives or effectively using the communication process.

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5- Coordinating
Coordinating is by definition the act of
assembling and synchronizing people and
activities so that they function harmoniously in
the attainment of organizational objectives.

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6 - Controlling
Is the regulation of activities in accordance with the plan.
Controlling is a function of all managers at all levels. Its basic
objective is to ensure that the task to be accomplished is
appropriately executed. Control involves establishing standards of
performance, determining the means to be used in measuring
performance, evaluating performance, and providing feedback of
performance data to the individual so behavior can be changed.
Controlling is not manipulation, rigid, tight, and autocratic or
oppression. Management by objectives (MBO) can be considered
as a control mechanism.

Function of management 3

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