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Emily Webber
@ewebber
Why can’t we just get along?
Emily Webber / hellotacit.com
emilywebber.co.uk
October 2022
Emily Webber
@ewebber
Christian
Designer
Emily Webber
@ewebber
Team A
Emily Webber
@ewebber
Team A
?
Team B
Emily Webber
@ewebber
?
Team B
Team A
Emily Webber
@ewebber
Team B
Team A
Emily Webber
@ewebber
Team A Team B
Team C
?
Emily Webber
@ewebber
Team A Team B
Team C
?
Emily Webber
@ewebber
Team A Team B
Team C
Emily Webber
@ewebber
1/3 1/3
1/3
Emily Webber
@ewebber
1/3 x 3 = 100%
Emily Webber
@ewebber
1/3 x 3 = 100%
NOPE
Emily Webber
@ewebber
I’m Emily
@ewebber
emilywebber.co.uk
hellotacit.com
Photo
by
Vladislav
Klapin
Emily Webber
@ewebber
Emily Webber
@ewebber
New Brighton (Old) Brighton
Emily Webber
@ewebber
Why can’t we just
get along?
Emily Webber
@ewebber
The trend
Emily Webber
@ewebber
Data led
Product led
Engineering
led
Policy led
Citizen led
HiPPO led
Design led
Delivery led
Emily Webber
@ewebber
“At places where engineers aren’t in
charge, it feels like they just blindly
apply the bog-standard operating
procedures of the industry: working
agile, doing sprints, etc.”
Engineering
led
https://medium.com/levelshealth/why-engineers-should-seek-out-
engineering-led-companies-and-how-to-
fi
nd-
them-6086d4780a5b
Emily Webber
@ewebber
“The objectivity of a data-driven
approach means that it can lead
insights that drive success without any
restricting factors or pre-conceptions…
a robust, replicable process rather than
personal opinion or convenience.”
Data led
https://whitehatanalytics.co.uk/wp-content/uploads/2020/09/Whitehat-
Analytics_Five-steps-to-becoming-a-data-driven-organisation.pdf
Emily Webber
@ewebber
“Product-led organizations make their
products the vehicle for acquiring and
retaining customers, driving growth, and
in
fl
uencing organizational priorities. They
represent the future of business in a
digital-
fi
rst world.”
Product led
https://www.pendo.io/product-led/the-product-led-organization/
Emily Webber
@ewebber
Emily Webber
@ewebber
If you only have
a hammer,
everything
looks like a nail
Emily Webber
@ewebber
The problem with this
approach
Emily Webber
@ewebber
One group hold
the power?
Photo
by
Max
LaRochelle
Emily Webber
@ewebber
Emily Webber
@ewebber
Those left behind aren’t
given the option to
contribute
Emily Webber
@ewebber
Task 1
The people at the bottom are overworked
Task 1
Task 2
Impact of task switching and work interruptions on software development processes. Tregubov, Alexey & Boehm, Barry & Rodchenko, Natalia & Lane, Jo. (2017)
Emily Webber
@ewebber
Task 1
The people at the bottom are overworked
Task 1
Task 2
Re-immersion
time
17% of effort on context switching
Impact of task switching and work interruptions on software development processes. Tregubov, Alexey & Boehm, Barry & Rodchenko, Natalia & Lane, Jo. (2017)
Re-immersion
time
Emily Webber
@ewebber
Correlation between projects and context switching
0
5
10
15
20
25
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x x
x x
x
x
1 1.25 1.5 1.75 2 2.25 2.5 2.75
Hours
spent
on
context
switching
Average number of projects per week
Impact of task switching and work interruptions on software development processes. Tregubov, Alexey & Boehm, Barry & Rodchenko, Natalia & Lane, Jo. (2017)
Emily Webber
@ewebber
It doesn’t equip teams to
solve wicked problems
Emily Webber
@ewebber
Silos
Photo
Photo
by
Stephen
Pedersen
on
Unsplash
Emily Webber
@ewebber
In team silos
Emily Webber
@ewebber
Emily Webber
@ewebber
"In a wicked world, relying
upon experience from a
single domain is not only
limiting, it can be
disastrous.”
David Epstein
Range: Why Generalists Triumph in a Specialized World
Emily Webber
@ewebber
Different domains,
experiences and views of
the world bring diversity
to solutions, making
them more rounded.
Emily Webber
@ewebber
1 2
3 4
drawtoast.com
Emily Webber
@ewebber
Emily Webber
@ewebber
"When people work together
under the right
circumstances, group
models are much better
than individual models.”
Tom Wujec
Got a wicked problem? First, tell me how you make toast
Emily Webber
@ewebber
Why is this happening?
Emily Webber
@ewebber
Photo
by
Jirath
Ninchaikovit
on
Unsplash
Professional
protectionism
Emily Webber
@ewebber
https://www.aomrc.org.uk/wp-content/uploads/2020/05/
Developing_professional_identity_in_multi-professional_teams_0520.pdf
"The introduction of new
roles or new ways of
working can be perceived
as a challenge or threat to
pre-existing professional
identities.”
Emily Webber
@ewebber
Photo
by
Andre
Mouton
on
Unsplash
Sense of self
Emily Webber
@ewebber
“Isolation tested our sense of identity
because it limited our access to
in-person social feedback. “
4 Ways That the Pandemic Changed How We See Ourselves: Nayantara
Dutta https://time.com/6165501/pandemic-changed-identity-research
Emily Webber
@ewebber
Incentives and
rewards
Emily Webber
@ewebber
What can we do about it?
Emily Webber
@ewebber
As an organisation
Emily Webber
@ewebber
Disciplines =! Roles
Emily Webber
@ewebber
Recognise and celebrate that people have
broken comb shaped skills and capabilities
Emily Webber
@ewebber
Make it easier for people to play to
their strengths, even if it isn’t in their
job description
Emily Webber
@ewebber
emilywebber.co.uk/building-a-progression-framework-for-a-
multidisciplinary-organisation/
Emily Webber
@ewebber
Teams
Emily Webber
@ewebber
Definitions of conceptual models of team-working
Multidisciplinary teams
Members may have separate
but interrelated roles and
maintain their own
disciplinary boundaries.
Additive, not integrative.
Interdisciplinary teams
Members may blur some
disciplinary boundaries but
still maintain a discipline-
speci
fi
c base.
Teams integrate closer to
complete a shared goal.
Transdisciplinary teams
Team members share roles
as well as goals. They share
skills (allowing others to
learn and take on skills) as
well as acquire new skills.
The result is a more blended
team that shares objectives
and many core skill sets
required to achieve the
overall goal.
Taken from: Graham Ellis and Nick Sevdalis (2019) Understanding and improving multidisciplinary team working in geriatric
medicine. Age and Ageing; vol. 48: 498–505 doi: 10.1093/ageing/afz021.
Emily Webber
@ewebber
As an individual
Emily Webber
@ewebber
Why squiggly careers are better for everyone | Helen Tupper & Sarah Ellis
Emily Webber
@ewebber
Emily Webber
@ewebber
Emily Webber
@ewebber
Learn outside of
your discipline
Emily Webber
@ewebber
Thank you
Emily Webber
emilywebber.co.uk
@ewebber
hellotacit.com

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Why Can't we all just get along?