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People and (agile) teams

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For the TODO Conference 2018

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People and (agile) teams

  1. 1. People and
 (agile) teams TODO conference 2018 Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com
  2. 2. Hello, I’m Emily @ewebber
  3. 3. @ewebber An alternative to documentation driven, heavyweight software development processes
  4. 4. 17 years on, what’s changed? @ewebber
  5. 5. @ewebber How many of you are working in an agile team?
  6. 6. halfarsedagilemanifesto.org @ewebber
  7. 7. halfarsedagilemanifesto.org @ewebber
  8. 8. halfarsedagilemanifesto.org @ewebber
  9. 9. halfarsedagilemanifesto.org @ewebber
  10. 10. halfarsedagilemanifesto.org @ewebber
  11. 11. halfarsedagilemanifesto.org @ewebber
  12. 12. @ewebber
  13. 13. Build projects around motivated individuals Give them the environment and support they need, and trust 
 them to get the job done @ewebber agilemanifesto.org/principles.html
  14. 14. Build projects around motivated people & teams Give them the environment and support they need, and trust 
 them to get the job done @ewebber agilemanifesto.org/principles.html
  15. 15. @ewebber Margaret Heffernan Forget the pecking order at work
  16. 16. PhotobyJackAmick @ewebber “individually productive chickens only achieved their success by suppressing the productivity 
 of the rest.” Margaret Heffernan Forget the pecking order at work
  17. 17. Photobytom_bullock It’s not about 
 superstars, it’s about the team @ewebber
  18. 18. So take time to 
 become a team @ewebber
  19. 19. Photobysholt “Human communities can develop a sort of collective intelligence that is greater than the members’ individual intelligence” Alex Pentland, Social Physics @ewebber
  20. 20. @ewebber Expertise Experimentation Creativity FrancescaGino:RebelTalent
  21. 21. Why diversity makes 
 better teams @ewebber
  22. 22. iplayoldgames.tumblr.com/p Homogeneity causes 
 group think, which 
 leads to dysfunctional 
 decision making @ewebber
  23. 23. PhotobyJamieSanford How ketchup helps 
 us see the value of diversity @ewebber
  24. 24. @ewebber Effectivenessofateam Performance Forming Norming Storming Performing Tuckman's model of group development Dorming
  25. 25. @ewebber Effectivenessofateam Performance Norming Storming Performing Tuckman's model of group development Dorming Forming
  26. 26. @ewebber
  27. 27. Industry Organisation @ewebber Community of practice
  28. 28. Make sure people have the time to experiment, question and step outside of their bubble @ewebber
  29. 29. Build projects around motivated people & teams Give them the environment and support they need, and trust 
 them to get the job done @ewebber agilemanifesto.org/principles.html
  30. 30. PhotobyJonathan @ewebber
  31. 31. @ewebber
  32. 32. @ewebber MANAGEMENT Customers Mgmt Employees working with customers All other employees
  33. 33. @ewebber TIMPSON’S UPSIDE DOWN MANAGEMENT
  34. 34. 1. Look the part and put the money in the till 2. You can do anything else to best serve customers • You can spend up to £500 to settle a customer complaint (without management authorisation) • Charge whatever you like – the price list is a guide only @ewebber THE TIMPSON RULES
  35. 35. “The secret is to trust the people who serve the customers to do it the way they want” Sir John Timpson @ewebber
  36. 36. @ewebber
  37. 37. @ewebber PhotoformEastLondonandWestEssexGuardian
  38. 38. • Trusted to do the job • Supported by the organisation • Have clear direction and constraints • Autonomy over how achieve the goal • Are responsibility for decisions and actions @ewebber
  39. 39. Never forget that without people there are no organisations @ewebber
  40. 40. @ewebber
  41. 41. @ewebber
  42. 42. @ewebber
  43. 43. Thank you Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com

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