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Scaling learning through communities in digital transformations

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Talk at Google Fireside event on 29th June, around the topic of demystifying digital transformation

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Scaling learning through communities in digital transformations

  1. 1. Scaling learning through communities in digital transformations Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com
  2. 2. Hello. I’m Emily Webber @ewebber
  3. 3. PhotobyJonathan Title Text @ewebber Digital Transformation
  4. 4. @ewebber
  5. 5. @ewebber
  6. 6. @ewebber
  7. 7. @ewebber
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  12. 12. “as a team gets bigger, the number of links that need to be managed among members goes up at an accelerating, almost exponential rate. It’s managing the links between members that gets teams into trouble.” Robin Dunbar @ewebber
  13. 13. @ewebber@ewebber
  14. 14. @ewebber@ewebber
  15. 15. @ewebber@ewebber
  16. 16. @ewebber@ewebber
  17. 17. FunctionFunction @ewebber@ewebber
  18. 18. @ewebber@ewebber Function Function Function
  19. 19. Photobyjoinash @ewebber <homogenous group name> 
 are rubbish at ….
  20. 20. Learning across the organisation is essential to digital transformation. @ewebber
  21. 21. PhotobyEmoryMaiden Learning is better when it’s done together @ewebber
  22. 22. @ewebber PhotobyRufino “From observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action” Albert Bandura
 Social Learning Theory
  23. 23. @ewebber Collaboration is about building on top of each others ideas IllustrationbyTensoGraphics
  24. 24. @ewebber Collaboration is about building on top of each others ideas IllustrationbyTensoGraphics
  25. 25. @ewebber Collaboration is about building on top of each others ideas IllustrationbyTensoGraphics The magic
  26. 26. As an organisation gets bigger people have different learning and development needs @ewebber
  27. 27. @ewebber Pioneers Settlers Town planners
  28. 28. @ewebber Pioneers Stage Highly skilled specialists Self motivated learners Manage their own career
  29. 29. @ewebber Settlers Stage Additional support Professional development Career opportunities
  30. 30. @ewebber Town planners Stage Growing people’s skills Career paths Hiring pipeline
  31. 31. @ewebber You can’t just 
 send everyone on the 
 same training course
  32. 32. Three questions • What skills are needed? • What skills exist? • What do people want to learn? @ewebber
  33. 33. @ewebber DanNorthandChrisMatts
  34. 34. @ewebber DanNorthandChrisMatts
  35. 35. @ewebber DanNorthandChrisMatts
  36. 36. You can’t learn from each other if the organisation is full of silos @ewebber
  37. 37. @ewebber Function Function Whatyoudo How you do it Community of practice
  38. 38. @ewebber Function Function Whatyoudo How you do it Community of practice Community of interest
  39. 39. @ewebber “Human communities can develop a sort of collective intelligence that is greater than the members’ individual intelligence” Alex Pentland 
 Social Physics
  40. 40. PhotobySankarshanMukhopadhyay Creating a safe environment allows people to learn (and fail) @ewebber
  41. 41. PhotobyGutsGaming @ewebber Feedback loops help us learn much faster
  42. 42. With a empowered supporting network people can really fly @ewebber
  43. 43. Building communities of practice allows for decentralised learning and scales good practice @ewebber
  44. 44. @ewebber ENERGYANDVISIBILITY POTENTIAL FORMING MATURING SELF-SUSTAINING input needed
  45. 45. @ewebber Building Successful Communities of Practice Discover How Connecting People Makes Better Organisations tacit.pub/tacitbooks
  46. 46. Thank you Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com

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