Presentación sobre "Mediación" IES Afonso X O Sabio

1. TRAINING ASSISTANT STUDENTS AND
MEDIATORS IN OUR HIGH SCHOOL
IES “AFONSO X O SABIO” (CAMBRE).
Conflict ResolUtion for better ScHool
management
Xosé Ramos, 20

2. H.- STUDENTS WHO ARE SENSITIVE TO OTHER MATES’ PROBLEMS.
O “ALUMNADO AXUDANTE”
QUALITIES OF THESE STUDENTS
 They are willing to help others.
 They help and don’t judge or mess about.
 They are good listeners.
 They create an atmosphere of trust. They are interested
in solving conflicts without violence.
 They are patient, respectful and discreet.
 They know how to talk to other students.
 They can walk in other person’s shoes.
Xosé Ramos, 2017

3. G.- MEDIATION AS A TOOL TO TACKLE SOME CONFLICTS.
WHAT IS MEDIATION?
• It’s a method that let us to solve a conflict
peacefully.
• It’s an opportunity for dialogue and
communication.
• It’s entirely voluntary and equal.
• It’s confidential.
• People who mediate are neutral.
• It requires honesty and frankness.
• They don’t threat, don’t judge and don’t
punish.
Xosé Ramos, 2017

4. G.- MEDIATION AS A TOOL TO TACKLE SOME CONFLICTS.
QUALITIES OF A MEDIATOR
 They know how to be neutral, they try not to
favour any of the people involved in the
conflict.
 They are not prone to judge.
 They are good listeners.
 They know how to create an atmosphere of
trust.They are interested in making the
students involved in the conflict feel good and
understood.
 They are patient and willing to help both
students.
Xosé Ramos, 2017

5. STEPS CONTENTS
1Presentation
of the rules
The mediators will begin with personal introductions and the
rules of the mediation process.
2. “Tell me” Each student will explain, in turns, their version of the
conflict and their feelings.
3. Clarifying
the problem
The mediators will try to identify the conflict, analysing every
part of the argument, from both points of view. The point is to
find a “agreed version” of the conflict.
4. Proposing
solutions
Through a brainstorming session, the mediators will help
both students find possible ways to reach an agreement.
5. Reaching
an agreement
After assessing the different proposals, and taking into
account their advantages and difficulties, the mediators will
try to help both students reach a final agreement, which has
to be: balanced, realistic, specific and clear. A Final
Agreement will be written according to the existing models. It
has to be signed by both the students involved in the conflict
and the mediator.
Basic procedure
Xosé Ramos, 2016

6.  The Head of Studies offers the students involved in the
conflict the Mediation as a voluntary strategy to solve the
conflict, which will be valued as a mitigating factor.
 - The Guidance Department and Promoting School
Environment Department(Dinamización de Convivencia
Escolar ) (Mediation coordination) will assign the mediators
in each case.
 - PREMEDIATION (optional): each mediator, in order to
gather background information about the conflict, will meet the
litigants separately. This will also enable to confirm the
willingness of the students to go on with the mediation process.
 - MEDIATION: It will be developed into the sessions which are
considered appropriate and in which the mediators and the
students involved in the conflict will be present.
VI. BASIC PROTOCOL OF ACTION:
Xosé Ramos, 2017

7.  The Final Agreement will be communicated to the Guidance
Department, to the Promoter of School Environment and the
Head of Studies.
 -MONITORING: when the circumstances require it, the
Mediation Team will monitor the conflict, in order to verify the
degree of compliance of the agreements or its evolution.
 -REGISTRATION: The Guidance Department and the
promoter of School Ev¡nvironment will have a description of the
mediated conflicts, with the names of the participants and the
mediators, as well as the dates and the type of agreements.
VI. BASIC PROTOCOL OF ACTION :
Xosé Ramos, 2017

8.  Mediation video with English subtitles
 https://youtu.be/qtNfLevvL9M
Xosé Ramos, 2014

9. Xosé Ramos, 2014

10. Training 2015-16
Xosé Ramos, 2017

11. THANK YOU VERY MUCH FOR YOUR
ATTENTION!Xosé Ramos, 2017