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Texting for Change
A Case Study with HRC
Thursday, October 6, 2022
| ENCC-DC 2022
Today’s Conversation ENCC-DC
Today’s case study from Human Rights Campaign will
show you how a broadcast text program can help you:
1. Raise money at key moments
2. Conduct local and national advocacy campaigns
3. Get out the vote
4. Bond with your donors
Speakers ENCC-DC 2022
Rachel Kottler
Digital Account Director
She/her/hers
Lautman Maska Neill & Company
rkottler@lautmandc.com
Zoey Mcshane
Digital Strategy Coordinator
She/her/ella
Human Rights Campaign
zoey.mcshane@hrc.org
David Salisbury
Associate Director, Online Strategy
He/him/his
Human Rights Campaign
david.salisbury@hrc.org
Marcus Lee
Associate Director, Online Strategy
He/him/his
Human Rights Campaign
marcus.lee@hrc.org
Overview of HRC Mobile Program
| ENCC-DC 2022
• Broadcast SMS program launched in 2007
• Primary purpose: create a mobile way to check HRC's buyer's guide
and a company's LGBTQ+ equality rating
• Text to call legislative actions quickly became key piece of program
• Fundraising has been part of the program for a decade, but ramped up
ask frequency in the last 5 years
Today HRC has over 740,000 mobile subscribers.
Using Text for
Fundraising
ENCC-DC 2022
Start By Incorporating Text At Your BIG Fundraising Moments
 At Giving Tuesday and Year-end
 During “Giving Months”
 During sustainer pushes
| ENCC-DC 2022
Use Texts to Fundraise Around Breaking News
Tips:
 If possible, incorporate a match
 Get out fast
 Reference news
| ENCC-DC 2022
Using Text for
Advocacy
ENCC-DC 2022
SMS Can Help With Local Advocacy
| ENCC-DC 2022
Frequent use cases:
 Call elected officials / organize around state bills
 Join in a rally or attend a local event
 Call Congress
 Submit Comments
 Sign Petitions
SMS Can Help With National Rapid Response ENCC-DC 2022
Makes it Easy to Contact Elected Officials ENCC-DC 2022
Using Text for Get Out
the Vote (GOTV)
ENCC-DC 2022
Using SMS for GOTV
A few ideas:
 Pledge to Vote
 Polling locator
 Early Vote reminders
 Volunteer asks
 Recruiting friends to vote
Use SMS on Election Day
Reduce the barriers
to voting by
sending polling
information.
Create social
pressure to vote.
Using Text to Bond
With People
ENCC-DC 2022
SMS Can Be Used To Connect With People
A few ideas:
 Thank donors
 Invite them to live
events
 Share
organizational
updates
ENCC-DC 2022
SMS Can Be Used To Hear from Your Donors
National Coming Out Day Voice Memo Campaign
ENCC-DC 2022
Let’s Try It Together!
Text EQUALITY ACT
to 472-472
ENCC-DC 2022
Thank You!
ENCC-DC 2022 — 6 & 7 Oct
Rachel Kottler
Digital Account Director
She/her/hers
Lautman Maska Neill & Company
rkottler@lautmandc.com
Zoey Mcshane
Digital Strategy Coordinator
She/her/ella
Human Rights Campaign
zoey.mcshane@hrc.org
David Salisbury
Associate Director, Online Strategy
He/him/his
Human Rights Campaign
david.salisbury@hrc.org
Marcus Lee
Associate Director, Online Strategy
He/him/his
Human Rights Campaign
marcus.lee@hrc.org

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2022 ENCDC Texting for Change.pptx

  • 1. Texting for Change A Case Study with HRC Thursday, October 6, 2022 | ENCC-DC 2022
  • 2. Today’s Conversation ENCC-DC Today’s case study from Human Rights Campaign will show you how a broadcast text program can help you: 1. Raise money at key moments 2. Conduct local and national advocacy campaigns 3. Get out the vote 4. Bond with your donors
  • 3. Speakers ENCC-DC 2022 Rachel Kottler Digital Account Director She/her/hers Lautman Maska Neill & Company rkottler@lautmandc.com Zoey Mcshane Digital Strategy Coordinator She/her/ella Human Rights Campaign zoey.mcshane@hrc.org David Salisbury Associate Director, Online Strategy He/him/his Human Rights Campaign david.salisbury@hrc.org Marcus Lee Associate Director, Online Strategy He/him/his Human Rights Campaign marcus.lee@hrc.org
  • 4. Overview of HRC Mobile Program | ENCC-DC 2022 • Broadcast SMS program launched in 2007 • Primary purpose: create a mobile way to check HRC's buyer's guide and a company's LGBTQ+ equality rating • Text to call legislative actions quickly became key piece of program • Fundraising has been part of the program for a decade, but ramped up ask frequency in the last 5 years Today HRC has over 740,000 mobile subscribers.
  • 6. Start By Incorporating Text At Your BIG Fundraising Moments  At Giving Tuesday and Year-end  During “Giving Months”  During sustainer pushes | ENCC-DC 2022
  • 7. Use Texts to Fundraise Around Breaking News Tips:  If possible, incorporate a match  Get out fast  Reference news | ENCC-DC 2022
  • 9. SMS Can Help With Local Advocacy | ENCC-DC 2022 Frequent use cases:  Call elected officials / organize around state bills  Join in a rally or attend a local event
  • 10.  Call Congress  Submit Comments  Sign Petitions SMS Can Help With National Rapid Response ENCC-DC 2022
  • 11. Makes it Easy to Contact Elected Officials ENCC-DC 2022
  • 12. Using Text for Get Out the Vote (GOTV) ENCC-DC 2022
  • 13. Using SMS for GOTV A few ideas:  Pledge to Vote  Polling locator  Early Vote reminders  Volunteer asks  Recruiting friends to vote
  • 14. Use SMS on Election Day Reduce the barriers to voting by sending polling information. Create social pressure to vote.
  • 15. Using Text to Bond With People ENCC-DC 2022
  • 16. SMS Can Be Used To Connect With People A few ideas:  Thank donors  Invite them to live events  Share organizational updates ENCC-DC 2022
  • 17. SMS Can Be Used To Hear from Your Donors National Coming Out Day Voice Memo Campaign ENCC-DC 2022
  • 18. Let’s Try It Together! Text EQUALITY ACT to 472-472 ENCC-DC 2022
  • 19. Thank You! ENCC-DC 2022 — 6 & 7 Oct Rachel Kottler Digital Account Director She/her/hers Lautman Maska Neill & Company rkottler@lautmandc.com Zoey Mcshane Digital Strategy Coordinator She/her/ella Human Rights Campaign zoey.mcshane@hrc.org David Salisbury Associate Director, Online Strategy He/him/his Human Rights Campaign david.salisbury@hrc.org Marcus Lee Associate Director, Online Strategy He/him/his Human Rights Campaign marcus.lee@hrc.org

Editor's Notes

  1. Rachel
  2. Everyone introduce themselves
  3. *David to present
  4. Rachel
  5. Rachel
  6. Rachel
  7. **David
  8. David
  9. David
  10. ***Zoey
  11. ***Zoey
  12. Marcus
  13. ***Marcus
  14. David