How local authorities can work with the third sector: SOCITM 25


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I was grateful for an opportunity to speak to ICT professionals from the public sector at the 25th SOCITM conference in Birmingham on 30 November. SOCITM is the Society of IT Managers and represents a network of over 300 local authorities and more than 30 charities and not for profit organisations.

I am a member of the SOCITM Third Sector Groups and shared the stage with Martyn Croft, CIO of The Salvation Army. Between us we represent either end of the third sector spectrum. I have spent the past 15 years working with very small local charities, social enterprises, community groups and other not for profit organisations in Brighton, many of which have no staff and hence have very low level of investment in IT. Martyn is Chief Information Officer for an organisation with a turnover of £210m, putting it in the top ten charities in the UK.

We took the chance to show the many positive opportunities for collaboration and partnership working between public sector and the third sector, focusing on three specific options:
1. Volunteering
2. Intelligent Commissioning
3. Partnerships

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How local authorities can work with the third sector: SOCITM 25

  1. 1. Three ways local authorities can help the third sectorBecause everybody needs good neighbours Mark Walker, SCIP Martyn Ferguson, Salvation Army SOCITM Third Sector Group
  2. 2. Three ways you can help SOCITM Third Sector Group 1. Volunteering 2. Intelligent commissioning 3. Supporting partnerships
  3. 3. 200,000 Charities in the UK Income per annum in 2009/1060% 56%50%40% 29%30%20% 12%10% 3%0% < £10k £10k - £100k £100k - £1m > £1m
  4. 4. It’s not just charities… Constituted Unconstituted Registered Charities Community AssociationsCommunity Interest Company Neighbourhoods Not For Profit Ltd Co. Residents Associations Cooperatives Friends Of… Social Enterprise Campaigns Consortia Alliances/Partnerships
  5. 5. Get to know your neighbours Differences Similarities Scale Geography Resources Values Culture Outcomes
  6. 6. The issues they faceFundraising/Income generation Service delivery Efficiency, effectiveness
  7. 7. Their ICT needs Reliable admin systemsManageable communications The right solution at the best price Trustworthy support
  8. 8. 1. Volunteering TroubleshootingWebsites and databases Recycling/upgradesPlanning/Procurement Implementation Training
  9. 9. 1. Volunteering Personal contactsYour local Volunteer
  10. 10. 2. Intelligent commissioning A vision for the community Aligning strategic outcomes Understanding local needs
  11. 11. 2. Intelligent commissioning Open Data Data-sharing Data visualisation
  12. 12. Information is beautiful
  13. 13. Information is beautiful
  14. 14. 2. Intelligent commissioning
  15. 15. 2. Intelligent commissioning + +
  16. 16. 2. Intelligent commissioning
  17. 17. 2. Intelligent commissioning
  18. 18. 3. Supporting Partnerships A private social network
  19. 19. 3. Supporting Partnerships Over 120 centres More than 2500 staff
  20. 20. 3. Supporting PartnershipsMore than numbers• 650,000 cups of tea per year served to homeless people and emergency services teams ...• 58,000 meals per week at our community and residential centres.• Over 3,350 homeless people are given a bed each night in our LifeHouses.• More than 600 older people accommodated every night in our residential centres.• A network of over 700 church and community centres throughout the UK and the Republic of Ireland.• On average, 208 families are reunited per month by our Family Tracing Service.• Just 1 Salvation Army
  21. 21. 3. Supporting Partnerships
  22. 22. 3. Supporting PartnershipsGood morning Martyn...Im not sure if it is you I need to send this to - if not Iwould be grateful if you could forward it to the appropriateperson in the SI department.One of the clients in our centre, Gavin, approached mewith the idea for a Residents Forum on the internet forresidents of Army hostels. I asked him to elaborate andhis suggestion is outlined below.Given the number of our clients who now have access tointernet facilities a moderated forum may be of benefit tothe Army in terms of client involvement andempowerment, and give our clients a louder voice.I would welcome your views as to the practicality of sucha project.Many thanks,George.Project ManagerThe Salvation Army
  23. 23. 3. Supporting Partnerships
  24. 24. 3. Supporting Partnerships Can we help you Gavin? I think so.
  25. 25. 3. Supporting Partnerships The challenge Keep it safe Make it robust Ensure its simple Easy to manage And secure
  26. 26. Three ways you can help SOCITM Third Sector Group 1. Volunteering 2. Intelligent commissioning 3. Supporting partnerships