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Hugh flouch networked neighbourhoods


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Hugh flouch networked neighbourhoods

  1. 2. More with more: Working with citizen-led websites
  2. 3. London’s Digital Neighbourhoods <ul><li>Citizen-led sites - >160 </li></ul><ul><li>Twitter - >180 neighbourhood-based </li></ul><ul><li>Resident Associations / Friends of groups – 1,320 (est) </li></ul><ul><li>Commercial local sites </li></ul>
  3. 5. Local Discussion Sites
  4. 6. Placeblogs
  5. 7. Civil Social Networks
  6. 8. <ul><li>East Dulwich councillor - can we help? </li></ul><ul><li>Posted by James Barber 02 September, 2009 10:05 </li></ul><ul><li>Hi, My name is James Barber and I am one of the three East Dulwich ward councillors. My two colleagues are cllrs Rosie Shimell and Jonathan Mitchell. We're Liberal Democrats and part of Southwark Liberal Democrats . If you have any issues or concerns related to East Dulwich or Southwark Council then please let me or one of my colleagues know. I guarantee we will listen and answer all ideas and issues raised and hopefully help you solve them. Normally I will look in two or three times a week to see any new postings. Alternatively you can email me directly on [email_address] . I look forward to hearing from you, James Barber </li></ul>East Dulwich Forum
  7. 13. London’s Digital Neighbourhoods Research <ul><li>Research areas: </li></ul><ul><ul><li>Impact of on neighbourhoods ? </li></ul></ul><ul><ul><li>Conditions for success? </li></ul></ul><ul><ul><li>Implications for councils? </li></ul></ul><ul><li>London focused but globally applicable </li></ul><ul><li>First report – autumn 2010 </li></ul>Partners:
  8. 14. Early Research Insights - Empowerment <ul><li>As a result of using the local website: </li></ul><ul><li>a little or much more able to influence decisions in area </li></ul>65 - 72%
  9. 15. Insights - Relations with public officials <ul><li>As a result of using the local website: </li></ul><ul><li>contacted in past 12 months: </li></ul><ul><ul><ul><ul><ul><li>councillor </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>council officer </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>MP </li></ul></ul></ul></ul></ul><ul><li>Improved perception of: </li></ul><ul><ul><ul><ul><ul><li>councillors </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>council officers </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>police </li></ul></ul></ul></ul></ul>36 - 54% 14 - 42% 24 - 50% 28 - 53% 17 - 23% 11 - 43%
  10. 16. Early Research Insights - Willingness <ul><li>Agree that people using neighbourhood websites demonstrate willingness to work with council </li></ul>65 - 72%
  11. 18. The rest is up to you… <ul><li>as a route for the delivery of some online services </li></ul><ul><li>sharing council news and information on council services and events </li></ul><ul><li>as a cost-efficient complement to current customer services provision </li></ul><ul><li>to get informal and formal feedback from residents </li></ul><ul><li>as an open channel of communication with residents </li></ul><ul><li>dealing with rumours and incorrect information </li></ul><ul><li>generating and co-ordinating support for co-production initiatives </li></ul>
  12. 19. Councils’ intentions to engage with local sites <ul><li>Develop a policy for engagement with neighbourhood websites </li></ul><ul><li>Engage with neighbourhood websites </li></ul><ul><li>Support the creation of independent citizen-led neighbourhood websites </li></ul>
  13. 20. Networked Neighbourhoods