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NSF I-Corps
     The Lean LaunchPad

       Lecture 7: Partners

Who are your Partners and Suppliers?


                                   Version 6/13/12
Key Partners
Who are your Partners and Suppliers?
© 2012 Steve Blank
What defines a “Partner?”


• Shared economics
• Mutual success / failure
• Co-development/invention
• Common customer


But remember - you’re a startup
Why Have Partners?



●   Faster time to market
●   Broader product offering
●   More efficient use of capital
●   Unique customer knowledge or expertise
●   Access to new markets


                                             4
Types of Partners




                    5
Partners – Strategic Alliances

• Reduce the list of things your startup needs to build or
  provide to offer a complete product or service.
• Use partners to build the “whole product”
   • using 3rd parties to provide a customer with a complete solution

   • complement your core product with other products or services

   • Training, installation, service, etc
  Example:
  In 1996, Starbucks partnered with Pepsico to bottle, distribute
  and sell the popular coffee-based drink, Frappacino




                                                                    6
Partners – Joint Business Development

  • Joint promotion of complementary products
     • Share advertising, marketing, and sales programs
  • One may be the dominant player




    Example:
    Intel offered advertising fees to PC Vendors




                                                          7
Startup mistake
Strategic alliances and joint partnerships

    Not needed for Earlyvangelists
 Are needed for Mainstream customers


              Usually fail


                                             8
Partners – Coopetition

       • Joint promotion of competitive products
       • Competitors might join together in programs to
         grow awareness of their industry
           • Tradeshows
           • Industry Associations
Example:
Automotive Suppliers form the Automotive Industry Action Group (AIAG) - 900 members




                                                                                 9
Partners – Key Suppliers

 • Outsource suppliers
      • Backoffice, supply chain, manufacturing
 • Direct suppliers
      • Components, raw materials, etc.



Example:
Apple builds the iPhone from multiple suppliers




                                                  10
Traffic Partners – Virtual Channels

• Long-term agreements with other companies
   • deliver long-term, predictable levels of customers
   • “Cross referral” or swapping basis
   • Paid on a per-referral basis
   • Partners drive traffic using text-links, with onsite promotions, and
     with ads on the referring site
   • Partners sometimes exchange email lists
       http://medical-tools.com/dental/




                                                                            11
Partner Risks




                12
Partnership Disaster: Boeing


                          Collaborative
                          Looked great
                          on paper.

                          Worst
                          business
                          decision of
                          the 21st
                          century




                                        13
Managing partners - Risks


•   Impendence mismatch
•   Longest of partners schedule becomes your longest item
•   No clear ownership of customer
•   Products lack vision – shared product design
•   Different underlying objectives in relationship
•   Churn in partners strategy or personnel
•   IP issues
•   Difficult to unwind or end
Should I take an investment from a
         Large Company?

• They are interested in their bottom line, not yours
• Their objectives are not to make you a large company
• Who’s the sponsor? What’s the motivation?
   • Needs to come from the business side
   • Not the venture side
•Try to get sales deals not investment
• Or try to offer warrants based on sales success
Startup Partner Strategies

•   Don’t confuse partners for Earlyvangelists vs. mainstream
•   Don’t confuse big company partnering with startup strategy
•   Find the one that gives you an unfair advantage
•   Recognize you don’t matter to a large partner




                                                                 16
Catalysts
Partner Examples




                   17
Thru-Pore Partners:
Technologies
             Hypothesis and Experiments

     Catalyst
    Companies
                   Research Catalysts, Inc.




     Contract
   Manufacturers




    Distributors
                                              T3
Materials Coating
Partner Examples




                    19
Molecular Diagnostics
 Partner Examples




                        24
Partners
  Back End                         Front End
 Sample Prep     Dx Test Company
(not for RUO)


                                                 Hospitals
   Chip
Manufacturers

                   LiquiLume                    Clinical Labs
  Packaging

   Reagents                                       Doctors
 (IDT, Fisher)

    OEMs           Distributors
                                               Research Labs
                     (Fisher)
  Shippers
(UPS, FedEx)
Back-End Partners

   Type          Examples                   Benefit               Risk / Need
Chip               HTE Labs        Make optofluidic chips (key   High / Critical
manufacturer                        element of technology)
Packaging             ?              Keep device costs low       Low / Essential
OEMs           Laser or detector     Parts needed to build         Low, Med /
                manufacturers        complete instrument            Essential
Reagents          IDT, Fisher      Provide custom probes and     Med / Essential
Supplier                                 control targets.
Sample Prep.       Qiagen           Partner for validation of      Low / Nice
Instrument                           input target samples
Front-End Partners

    Type             Examples                     Benefit                 Risk / Need
Distributor            Fisher                Sell chips, reagents        Low / Not critical
                                                                             for RUO
Research labs    UCSF oncologists,        Will validate technology;       Low / Critical
                 Stanford MDx Lab,        publish; develop assays         during phase I
                  UCSF Micro. Lab
Dx test             Genentech;            Possibly unique test on        Low / Synergistic
company           Companion Dx w         unique platform, partner
                pharma and biotechs;          develops assay
                Specialty Dx test cos.       Strategic alliance

Clinical labs      Quest, LabCorp        Help develop CLIA-waived          Med / Crucial
                                         application; 510(k); clinical    during phase II
                                                    trials
Complex Sensor Networks
   Partner Examples




                          28
Universe of Partners
Sensor device/network co’s         Embedded platform makers




                             SET




                  Application specialists
Potential Partnerships
Sensor device/network co’s         Embedded platform makers




                             SET




                  Application specialists
Medical Device
Partner Examples




                   31
Nsf online lecture 7 partners
Nsf online lecture 7 partners
Nsf online lecture 7 partners
Nsf online lecture 7 partners

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Nsf online lecture 7 partners

  • 1. NSF I-Corps The Lean LaunchPad Lecture 7: Partners Who are your Partners and Suppliers? Version 6/13/12
  • 2. Key Partners Who are your Partners and Suppliers?
  • 4. What defines a “Partner?” • Shared economics • Mutual success / failure • Co-development/invention • Common customer But remember - you’re a startup
  • 5. Why Have Partners? ● Faster time to market ● Broader product offering ● More efficient use of capital ● Unique customer knowledge or expertise ● Access to new markets 4
  • 7. Partners – Strategic Alliances • Reduce the list of things your startup needs to build or provide to offer a complete product or service. • Use partners to build the “whole product” • using 3rd parties to provide a customer with a complete solution • complement your core product with other products or services • Training, installation, service, etc Example: In 1996, Starbucks partnered with Pepsico to bottle, distribute and sell the popular coffee-based drink, Frappacino 6
  • 8. Partners – Joint Business Development • Joint promotion of complementary products • Share advertising, marketing, and sales programs • One may be the dominant player Example: Intel offered advertising fees to PC Vendors 7
  • 9. Startup mistake Strategic alliances and joint partnerships Not needed for Earlyvangelists Are needed for Mainstream customers Usually fail 8
  • 10. Partners – Coopetition • Joint promotion of competitive products • Competitors might join together in programs to grow awareness of their industry • Tradeshows • Industry Associations Example: Automotive Suppliers form the Automotive Industry Action Group (AIAG) - 900 members 9
  • 11. Partners – Key Suppliers • Outsource suppliers • Backoffice, supply chain, manufacturing • Direct suppliers • Components, raw materials, etc. Example: Apple builds the iPhone from multiple suppliers 10
  • 12. Traffic Partners – Virtual Channels • Long-term agreements with other companies • deliver long-term, predictable levels of customers • “Cross referral” or swapping basis • Paid on a per-referral basis • Partners drive traffic using text-links, with onsite promotions, and with ads on the referring site • Partners sometimes exchange email lists http://medical-tools.com/dental/ 11
  • 14. Partnership Disaster: Boeing Collaborative Looked great on paper. Worst business decision of the 21st century 13
  • 15. Managing partners - Risks • Impendence mismatch • Longest of partners schedule becomes your longest item • No clear ownership of customer • Products lack vision – shared product design • Different underlying objectives in relationship • Churn in partners strategy or personnel • IP issues • Difficult to unwind or end
  • 16. Should I take an investment from a Large Company? • They are interested in their bottom line, not yours • Their objectives are not to make you a large company • Who’s the sponsor? What’s the motivation? • Needs to come from the business side • Not the venture side •Try to get sales deals not investment • Or try to offer warrants based on sales success
  • 17. Startup Partner Strategies • Don’t confuse partners for Earlyvangelists vs. mainstream • Don’t confuse big company partnering with startup strategy • Find the one that gives you an unfair advantage • Recognize you don’t matter to a large partner 16
  • 19. Thru-Pore Partners: Technologies Hypothesis and Experiments Catalyst Companies Research Catalysts, Inc. Contract Manufacturers Distributors T3
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  • 26. Partners Back End Front End Sample Prep Dx Test Company (not for RUO) Hospitals Chip Manufacturers LiquiLume Clinical Labs Packaging Reagents Doctors (IDT, Fisher) OEMs Distributors Research Labs (Fisher) Shippers (UPS, FedEx)
  • 27. Back-End Partners Type Examples Benefit Risk / Need Chip HTE Labs Make optofluidic chips (key High / Critical manufacturer element of technology) Packaging ? Keep device costs low Low / Essential OEMs Laser or detector Parts needed to build Low, Med / manufacturers complete instrument Essential Reagents IDT, Fisher Provide custom probes and Med / Essential Supplier control targets. Sample Prep. Qiagen Partner for validation of Low / Nice Instrument input target samples
  • 28. Front-End Partners Type Examples Benefit Risk / Need Distributor Fisher Sell chips, reagents Low / Not critical for RUO Research labs UCSF oncologists, Will validate technology; Low / Critical Stanford MDx Lab, publish; develop assays during phase I UCSF Micro. Lab Dx test Genentech; Possibly unique test on Low / Synergistic company Companion Dx w unique platform, partner pharma and biotechs; develops assay Specialty Dx test cos. Strategic alliance Clinical labs Quest, LabCorp Help develop CLIA-waived Med / Crucial application; 510(k); clinical during phase II trials
  • 29. Complex Sensor Networks Partner Examples 28
  • 30. Universe of Partners Sensor device/network co’s Embedded platform makers SET Application specialists
  • 31. Potential Partnerships Sensor device/network co’s Embedded platform makers SET Application specialists

Editor's Notes

  1. (need to do this as a build…)