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Session 1.5: Who Are The Beneficiaries?
Pete Newell, Tom Byers, Joe Felter, Steve Blank
Agenda
• Lecture: Beneficiaries
Customer Development in the DoD/IC:
Beneficiaries
Concept
Developer
- Write concepts and
conceptualizes the
capabilities required
to support them
- Focus is on 10-30
years out from
present
Masters the art of the
imaginable
The Major Players
Concept Developer
- Write concepts and
conceptualizes the
capabilities required
to support them
- Focus is on 10-30
years out from
present
Masters the art of the
imaginable
Capability
Manager
- Writes Requirements
that will achieve the
capabilities imagined
by the Concept
Developer
- Integrates
capabilities
(DOTMLPF)
- Focuses on 3-10
years out
Masters the art of what’s
possible
The Major Players
Concept Developer
- Write concepts and
conceptualizes the
capabilities required
to support them
- Focus is on 10-30
years out from
present
Masters the art of the
imaginable
Capability Manager
- Writes Requirements
that will achieve the
capabilities imagined
by the Concept
Developer
- Integrates
capabilities
(DOTMLPF)
- Focuses on 3-10
years out
Masters the art of what’s
possible
Program
Manager
- Buys things that
meet the capability
managers’
requirements
- Operates on a
Congressional
budget cycle: now to
3 years out
Masters the art of what’s
available
The Major Players
Concept Developer
- Write concepts and
conceptualizes the
capabilities required
to support them
- Focus is on 10-30
years out from
present
Masters the art of the
imaginable
Capability Manager
- Writes Requirements
that will achieve the
capabilities imagined
by the Concept
Developer
- Integrates
capabilities
(DOTMLPF)
- Focuses on 3-10
years out
Masters the art of what’s
possible
Program Manager
- Buys things that
meet the capability
managers’
requirements
- Operates on a
Congressional
budget cycle: now to
3 years out
Masters the art of what’s
available
User
- Focuses on the
moment
- Has problems they
can’t explain
- Gets no vote…except
when...
Achieves the impossible
with what is on hand
The Major Players
Concept Developer
- Write concepts and
conceptualizes the
capabilities required
to support them
- Focus is on 10-30
years out from
present
Masters the art of the
imaginable
Capability Manager
- Writes Requirements
that will achieve the
capabilities imagined
by the Concept
Developer
- Integrates
capabilities
(DOTMLPF)
- Focuses on 3-10
years out
Masters the art of what’s
possible
Program Manager
- Buys things that
meet the capability
managers’
requirements
- Operates on a
Congressional
budget cycle: now to
3 years out
Masters the art of what’s
available
User
- Focuses on the
moment
- Has problems they
can’t explain
- Gets no vote…except
when...
Achieves the impossible
with what is on hand
The Major Players
How this problem And this proposed solution
That’s agonizingly slow – so where are the islands of innovation?
Became this solution
The Advantages of Dual use Technologies
Questions to ask everyone you talk to
- What operating concept is this problem related to (why is this a problem) and who
authored the concept?
- If you can’t share the concept with me because it is classified or the distribution is
limited, can you explain a commercial concept that is similar?
- Who is/are the capability manager(s) that will eventually write a requirement for
the solution we might come up with?
- What engineering development centers, national labs etc. are doing research into
the technology associated with the gap this problem falls in?
- Who is/are the Acquisition Program Manager(s) who will eventually buy the
solution?
- Who will use a solution to this problem? If I can’t access them directly do you
know of anyone with a similar problem in the commercial world?
How do I find out more?

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H4D Lecture 1.5 beneficiaries Stanford 2016

  • 1. Session 1.5: Who Are The Beneficiaries? Pete Newell, Tom Byers, Joe Felter, Steve Blank
  • 3. Customer Development in the DoD/IC: Beneficiaries
  • 4. Concept Developer - Write concepts and conceptualizes the capabilities required to support them - Focus is on 10-30 years out from present Masters the art of the imaginable The Major Players
  • 5. Concept Developer - Write concepts and conceptualizes the capabilities required to support them - Focus is on 10-30 years out from present Masters the art of the imaginable Capability Manager - Writes Requirements that will achieve the capabilities imagined by the Concept Developer - Integrates capabilities (DOTMLPF) - Focuses on 3-10 years out Masters the art of what’s possible The Major Players
  • 6. Concept Developer - Write concepts and conceptualizes the capabilities required to support them - Focus is on 10-30 years out from present Masters the art of the imaginable Capability Manager - Writes Requirements that will achieve the capabilities imagined by the Concept Developer - Integrates capabilities (DOTMLPF) - Focuses on 3-10 years out Masters the art of what’s possible Program Manager - Buys things that meet the capability managers’ requirements - Operates on a Congressional budget cycle: now to 3 years out Masters the art of what’s available The Major Players
  • 7. Concept Developer - Write concepts and conceptualizes the capabilities required to support them - Focus is on 10-30 years out from present Masters the art of the imaginable Capability Manager - Writes Requirements that will achieve the capabilities imagined by the Concept Developer - Integrates capabilities (DOTMLPF) - Focuses on 3-10 years out Masters the art of what’s possible Program Manager - Buys things that meet the capability managers’ requirements - Operates on a Congressional budget cycle: now to 3 years out Masters the art of what’s available User - Focuses on the moment - Has problems they can’t explain - Gets no vote…except when... Achieves the impossible with what is on hand The Major Players
  • 8. Concept Developer - Write concepts and conceptualizes the capabilities required to support them - Focus is on 10-30 years out from present Masters the art of the imaginable Capability Manager - Writes Requirements that will achieve the capabilities imagined by the Concept Developer - Integrates capabilities (DOTMLPF) - Focuses on 3-10 years out Masters the art of what’s possible Program Manager - Buys things that meet the capability managers’ requirements - Operates on a Congressional budget cycle: now to 3 years out Masters the art of what’s available User - Focuses on the moment - Has problems they can’t explain - Gets no vote…except when... Achieves the impossible with what is on hand The Major Players
  • 9. How this problem And this proposed solution That’s agonizingly slow – so where are the islands of innovation? Became this solution
  • 10. The Advantages of Dual use Technologies
  • 11. Questions to ask everyone you talk to - What operating concept is this problem related to (why is this a problem) and who authored the concept? - If you can’t share the concept with me because it is classified or the distribution is limited, can you explain a commercial concept that is similar? - Who is/are the capability manager(s) that will eventually write a requirement for the solution we might come up with? - What engineering development centers, national labs etc. are doing research into the technology associated with the gap this problem falls in? - Who is/are the Acquisition Program Manager(s) who will eventually buy the solution? - Who will use a solution to this problem? If I can’t access them directly do you know of anyone with a similar problem in the commercial world? How do I find out more?

Editor's Notes

  1. 5 min discussion on the 4 main components of the acquisition team. Ask students if they can identify from heir interviews anyone they talked to from these categories Acronym List DOTMLPF-P stands for: - Doctrine: the way we fight (e.g., emphasizing maneuver warfare, combined air-ground campaigns) - Organization: how we organize to fight (e.g., divisions, air wings, Marine-Air Ground Task Forces) - Training: how we prepare to fight tactically (basic training to advanced individual training, unit training, joint exercises, etc). - Materiel: all the “stuff” necessary to equip our forces that DOES NOT require a new development effort (weapons, spares, test sets, etc that are “off the shelf” both commercially and within the government) - Leadership and education: how we prepare our leaders to lead the fight (squad leader to 4-star general/admiral - professional development) - Personnel: availability of qualified people for peacetime, wartime, and various contingency operations - Facilities: real property, installations, and industrial facilities (e.g., government owned ammunition production facilities) - Policy: DoD, interagency, or international policy that impacts the other seven non-materiel elements.
  2. Series of slides that follow the story of VOIED solutions Slide one picture (VOIED switches) – talk about the pressure plate IED problem. Ask students what they think they need to know in order to pursue a solution Slide two picture (remote control truck) – tell the remote control car with a rock on it story. Ask students why it would/would not work Slide three (Minotaur) – tell how the customer discovery done digging into why the remote control car wouldn't’t work lead to the Minotaur End with a discussion on dual use technologies
  3. Explain the dual use technology model and ask students if they can identify components of their problems that are representative
  4. Leave students with this advice