The document provides a presentation for a client's vacation to the USA and Canada. It includes details on 2 destinations in each country, transportation and hotel arrangements, sightseeing plans, and information on places to visit. It also addresses documents required for travel like passports and visas, health regulations, travel insurance, and customs rules regarding import/export allowances and restricted/prohibited items for the 2 countries.

2. Acknowledgement
I take this opportunity to Thank my faculty Mr. Syed
Gulfam Ali, who made each of the classes
interesting and informative. Her suggestions and
help on doing this assignment was really helpful.
By doing this assignment I can now proudly say
that I know a lot of things about this industry.

3. Mr. Syed Gulfam Ali

4. Name - Satyam Kumar
Batch - N1
Center - Frankfinn Institute of
Air Hostess Training
Rajouri Garden, Delhi

5. Task 1
 The client Mrs. Alka Verma has informed that he would want to
go out on a vacation:- therefore you are required to make a
presentation on at least two countries travelling to two cities in
each country.

6. Customer Details
 Name - Mrs. Alka Verma
 Age - 19 years
 Citizenship - Indian
 Destination Preferences - Places of Historic Importance
and Natural attractions.

8. Places To Visit
USA
New York
Florida

9. Places To Visit
Canada
British Columbia
Ontario

10. United States Of America
Map Of USA
Flag Of USA
Coat Of Arms

11. United States Of America
 Capital - Washington DC
 Largest city - New York City
 Motto - In God we trust.
 Anthem - “the star spangled banner”
 National language - English
 Currency - US dollar

12. United States Of America
 The country is situated mostly in central North America,
where its forty-eight contiguous states and Washington,
D.C., the capital district.
 The United States is one of the world's most ethnically
diverse and multicultural nations, the product of large-
scale immigration from many countries.
 The U.S. economy is the largest national economy in the
world, with an estimated 2008 gross domestic product
(GDP) of US $14.3 trillion.

13. History Of United States Of America
 In 1492, Genoese explorer Christopher Columbus, under
contract to the Spanish crown, reached several Caribbean
islands, making first contact with the indigenous people.
 In 1674, the Dutch ceded their American territory to England;
the province of New Netherland was renamed New York.
 The United States and Soviet Union jockeyed for power after
World War II during the Cold War, dominating the military
affairs of Europe through NATO and the Warsaw Pact

14. Destination In USA
 New York city
1.Niagara Falls
2.Empire State
Building
3.Ground Zero
4.Statue of Liberty
5.Madam Tus Saud's
Wax Museum
6.Brooklyn Bridge
 Florida
1.Miami Beach
2.Hollywood
3.Fort Lauderdale
4.Florida bay
5.Orlando
6.St.Petersburg

15. New York City
 New York is a huge city with several district
articles containing sightseeing, restaurant,
nightlife and accommodation.
 New York (also referred to as "New York
City", "NYC", or just "the City"), the biggest
city in the United States, lies at the mouth of
the Hudson River.
 It has one of the largest and most famous
skylines on earth, dominated by the iconic
Empire State Building.

16. DAY 1st – 2nd
 Flight from Delhi (I.G.I.Airport) to Fort Lauderdale (FLL) at 2335hrs on 15th Aug.
 Reach Airport at 0939hrs.
 Transfer to Hotel at 1115hrs.
 Sight seeing at 1300hrs.
Miami Beach
Hollywood
 Back to Hotel at 2200hrs

17. Florida
 Florida is a state located in the southeastern region of the
United States.
 Much of the land mass of the state is a large peninsula
with the Gulf of Mexico.
 Florida is the fourth most populous state in the U.S.

18. Miami
Blue Moon Hotel
Description
 The Mediterranean style
boutique hotel features
charming interior
designs, inviting
courtyards, fountains,
hand-painted tiles,
tropical pool, bar and
waterfall and more.
Awarded with the AAA 4
Diamond Award.
•BLUEMOON HOTEL
944 Collins Ave
Miami Beach, FL 33139,
United States
1-305-673-2262
www.coralcollection.com

19. Miami Beach
 It is a coastal city
in southeastern
Florida, in the
United States.
 Miami Beach has
been one of
America's pre-
eminent beach
resorts for almost
a century.
 The city was
incorporated on
26 March 1915.

20. Miami Beach
 Nick named as Venice
of America because of
its expansive and
intricate canal system.
 Hollywood is a district in
Los Angeles, California,
United State.

21. DAY 3rd
 Sight seeing at 1000hrs.
Fort Lauderdale
Orlando
Disneyworld ,Orlando
 Back to hotel at 2100hrs.

22. Orlando
Walt Disney World Resort,
which is located in Lake Buena
Vista.
Disneyworld ,Orlando
Walt Disney World Resort is the
most visited and largest
recreational resort in the world.

23. DAY 4th
 Sight seeing at 1000hrs.
Sea World ,Orlando
St.Petersburg
 Back to Hotel at 2000hrs.

24. SeaWorld is a chain of
marine mammal parks in
the United States.
The St. Petersburg Pier is
a popular tourist
attraction.

25. DAY 5th
 Flight from Florida to New York at 0700hrs on 19th Jan.
 Arrive Airport at 0959hrs.
 Transfer to Hotel at 1020hrs.
 Sight seeing at 1100hrs.
Niagara Falls
Empire State Building
Ground Zero
 Back to Hotel at 2000hrs.

26. New York
Description:
On the Ave, New York's
distinctive Upper West Side hotel,
benefits from the cultural climate
of its neighbors. Breathtaking
views are enjoyed by all because
one of the many special features
that sets off ON THE AVE hotel is
the guest-access balcony on the
16th Floor. Adirondack chairs and
special patio-scalping provide an
exclusive retreat above the bustle
of the city in this authentic
neighborhood hotel. Sophisticated
interiors with sumptuous linens,
high-speed Internet, and extra
amenities match.
On the Ave Hotel
2178 Broadway Avenue
(Upper West Side)
New York, NY 10024,
United States
212-362-1100
www.ontheave.com

27. Niagara Falls
 Niagara Falls is in the Niagara
Frontier region of New York state.
 The Niagara Falls consist of three
sections. The large Canadian falls –
with their distinctive curved shape –
are also known as the Horseshoe
Falls.
 They are separated by Goat Island
from the American Falls, which are
separated by a small island at their
south end, from the narrow Bridal
Veil falls.

28. Empire State Building

29. DAY 6th
NEW YORK
 Sight seeing at 1100hrs.
Statue of Liberty
Brooklyn Bridge
Madam Tus Saud's Wax Museum.
 Back to Hotel at 1900hrs.

30. Statue of Liberty
 The Statue of Liberty was
presented to the United States
by "the people of France" in
1886.
 Worldwide, the Statue of
Liberty is one of the most
recognizable icons of the United
States and was, from 1886 until
the jet age, often one of the first
glimpses of the United States
for millions of immigrants after
ocean voyages from Europe.

31. Madam Tus Saud's Wax Museum
 New York City's branch of
the famous London wax
museum.
 Features detailed life-like
wax models of celebrities
and other famous public
figures.
 A new branch is now
opening at Washington DC.

32. Brooklyn Bridge
 The Brooklyn Bridge, one of
the oldest suspension bridges
in the United States, stretches
5,989 feet (1825 m) over the
East River.
 Upon completion, it was the
longest suspension bridge in
the world, the first steel-wire
suspension bridge, and the
first bridge to connect to Long
Island.

33. Canada
Map of Canada
Flag Of Canada
Coat of arms of Canada

34. Canada
 Motto-A Marie Usque Ad Mare (From sea to sea)
 Anthem- “O Canada”
 Royal Anthem- “God save the Queen”
 Capital – Ottawa
 Largest city- Toronto
 Official languages- English and French

35. Canada
 As a prosperous nation, Canada boasts a large domestic and
foreign tourist industry.
 The second largest country in the world, Canada's incredible
geographical variety is a significant tourist attracter.
 Canada's three cities, Toronto, Vancouver, and Montreal are
largest major metropolitan areas, well-known for their culture
and diversity.
 Canadian historic sites across the nation are also important to
the tourist industry.

36. History Of Canada
 First Nation and Inuit traditions maintain that indigenous people
have resided on their lands since the beginning of time, while
archaeological studies support a human presence in the
northern Yukon from 26,500 years ago, and in southern Ontario
from 9,500 years ago.
 Canada automatically entered World War I in 1914 with Britain's
declaration of war, sending volunteers to the Western Front, who
later became part of the Canadian Corps.
 The Corps played a substantial role in the Battle of Vimy Ridge
and other major battles of the war.

37. Destinations in Canada
British Columbia
1.Vancouver islands
2.Victoria
3.Rocky mountains
4.Vineyards of Okanagan
5.Sunshine coast
6.Fraser valley.
Ontario
1.Toronto
2.CN Towers
3.HTO Park
4.Yonge-Dundas square
5.High park
6.Art Gallery

38. DAY 7th -8th
 Flight from New York (JFK) to British Columbia (YCD) at
2025hrs on 21st JAN
 Reach at Airport 1447hrs.
 Transfer to Hotel at 1525hrs.
 Sight seeing at 1630hrs.
Vancouver islands
Victoria
 Back to Hotel at 2100hrs.

39. British Columbia

40. Victoria
 Beacon Hill Park is the central
city's main urban green space.
Its area of 75 hectares adjacent
to Victoria's southern shore
includes numerous playing
fields, manicured gardens,
exotic species of plants and
animals such as wild peacocks,
a petting zoo, and views of the
Strait of Juan de Fuca and the
Olympic mountain range.
 Victoria is a cruise ship port
where cruise liners stop at
Ogden Point terminal.

41. DAY 9th
BRITISH COLUMBIA
 Sight seeing at 1000hrs.
Vineyards of Okanogan
Sunshine Coast
Fraser valley
 Cab to Ontario in the night.

42. Vineyards of Okanogan
Sunshine Coast

43. Fraser valley
 Fraser Valley is the section
of the Fraser River basin in
southwestern British
Columbia downstream of
the Fraser Canyon.
 It is also home to the Guru
Sikh Temple, Canada's
oldest Sikh temple.

44. DAY 10th
ONTARIO
 Reach Ontario 0400hrs.
 Sight seeing at 1100hrs.
 Back to Hotel at 1600hrs.
 Flight from Toronto (YYZ) to Delhi (DEL) at 2150hrs on 27th JAN

45. ONTARIO
 Activities: Jacuzzi, Health club, Jogging, Hot tub,
Pool (outdoor)
Description:
 The Sheraton Ontario Airport Hotel is located in the
heart of the Inland Empire You'll relax knowing that
our professional and experienced staff is making
sure your stay is memorable.. You'll find oversized
work area desks with data port, two-line phones,
voice mail, 27" televisions and a beautiful Club
Level. Enjoy casual dining and delicious New
American cuisine at its best.. An experienced
catering staff is committed to exceeding all of your
expectations. With our central location, elegant
decor and high quality service, you'll truly
experience the best that Sheraton and the greater
Ontario area have to offer.
Sheraton Ontario Airport
Hotel
429 N Vineyard Ave
Ontario, CA 91764, United States
909-937-8000
www.starwoodhotels.com

46. Ontario
 One of Canada's most
populated provinces,
Ontario is a prime tourist
destination.
 Ottawa is the nation's
capital and features
Parliament Hill among a
wealth of cultural activities.

47. Toronto
 Toronto is the most
populous city in Canada
and the provincial capital
of Ontario.
 As Canada's economic
capital, Toronto is
considered a global
city and is one of the top
financial centers in the
world.

48. CN Towers
 On September 12, 2007, after
holding the record for tallest
building 31 years, the CN Tower
was surpassed in height by the
still-under-construction Burj
Dubai. It remains the tallest free-
standing structure in the
Americas.
 In 1995, the CN Tower was
declared one of the modern
Seven Wonders of the World

49. TASK 2(a)
 What would be the Documents required
normally for my visit to those places and
what are the customs rules and regulation
applicable to the countries I am visiting ?

50. Documents required for
travel in each country
 Passport
 Visa
 Health regulations

51. Canada
 Passport – required
 Visa – required
Health Regulations
 Compulsory
Vaccinations – not
essential.
 Recommended –
Maybe referred for
medical examination if
deemed necessary.

52. United States Of America
 Passport – required
 Validity –valid for period
intended to stay.
 Visa –required
Health regulations
 Compulsory
vaccinations – not
required
 Recommended - nil

53. Travel Insurance
 Travel insurance is insurance that is intended to cover medical
expenses and financial (such as money invested in nonrefundable
pre-payments) and other losses incurred while traveling, either within
one's own country, or internationally.
 Temporary travel insurance can usually be arranged at the time of
the booking of a trip to cover exactly the duration of that trip, or a
more extensive, continuous insurance can be purchased from travel
insurance companies, travel agents or directly from travel suppliers
such as cruise lines or tour operators.
 However, travel insurance purchased from travel suppliers tends to be
less inclusive than insurance offered by insurance companies.
 Travel insurance often offers coverage for a variety of travelers.
Student travel, business travel, leisure travel, adventure travel, cruise
travel, and international travel are all various options that can be
insured.

54. The most common risks that are
covered by travel insurance
The most common risks that are covered by travel insurance are:
 Medical expenses
 Emergency evacuation/repatriation
 Trip cancellation/interruption
 Accidental death, injury or disablement benefit
 Overseas funeral expenses
 Curtailment
 Delayed departure
 Loss, theft or damage to personal possessions and money (including
travel documents)
 Delayed baggage (and emergency replacement of essential items)
 Legal assistance
 Personal liability and rental car damage excess
Some travel policies will also provide cover for additional costs,
although these vary widely between providers.

55. Some other information's
regarding…
 Import and export regulations.
 Currency
 Import and export regulations.

56. Customs
 For passengers over 18 years
of age:
1).200 cigarettes or 50 cigars
or 1 lb. of tobacco;
2).1 US quart of spirits and 1
US quart of wine.
3).For any other articles than
tobacco and alcohol a max.
value of USD 100.- is
permitted for free import.
Pets
 cats and dogs from countries
known or suspected to have
rabies (incl. mainland Europe
and most of South and Central
America).
 Import regulations
 2. 40 oz. (1.14 liters) of liquor
or wine or 24 x 12 oz. (355 ml.)
bottles or cans (8.5 liters) of
beer or ale ;

57. Customs Rules
 All passengers travelling to Canada
arriving at major airports must
complete an E-311 Traveler
Declaration Card prior to arrival in
Canada.
If limit of free allowance is
exceeded, then payment of duties
will apply.
Import regulations::
 NON-RESIDENTS:
1. 200 cigarettes, 50 cigars or
cigarillos, 200 tobacco sticks and 200
grams of manufactured tobacco ;
2. 40 oz. (1.14 liters) of liquor or
wine or 24 x 12 oz. (355 ml.) bottles
or cans (8.5 liters) of beer or ale ;
3. gifts up to a value of CAD 60.-
(excluding tobacco products,
alcoholic beverages and advertising
matter) per recipient. Gifts for more
persons allowed provided the value
of each gift for each recipient does
not exceed CAD 60.-.

58. TASK 2(b)
 Please prepare a probable flight schedule for
my proposed tour package and also show me
how my ticket will look like.

59. Flight Schedule
From To Dep.
Date
Dep.
Time
Arr.
Date
Arr.
Time
In-
Flight
Stops TFT
DEL FLL 15TH
AUG
2335hrs 16th
AUG
0939hrs AI
21/447
0 10h50m
FLL LGA 19TH
AUG
0700hrs 19TH
AUG
0959hrs DL1475 2 02h59m
JKF YCD 21ST
AUG
2025hrs 22ND
AUG
1447hrs EK
4867/22
7
1 21h22m
YYZ DEL 27TH
AUG
2150hrs 29TH
AUG
0300hrs EY
149/784
1
1 18h40m

60. Task 2(C)
 About some Organizations that help Travel
Industry.

61. International Air Transport
Association (IATA)

62. IATA
 IATA was founded in Havana, Cuba, in April 1945. It is the
prime vehicle for inter-airline cooperation in promoting safe,
reliable, secure and economical air services - for the benefit of
the world's consumers.
 The international scheduled air transport industry is now more
than 100 times larger than it was in 1945. Few industries can
match the dynamism of that growth, which would have been
much less spectacular without the standards, practices
and procedures developed within IATA.
 The modern IATA is the successor to the International Air Traffic
Association founded in the Hague in 1919 - the year of
the world's first international scheduled services.

63. IATA
Definition of IATA's aims than had existed before 1939.
 To promote safe, regular and economical air transport for the
benefit of the peoples of the world, to foster air commerce,
and to study the problems connected therewith;
 To provide means for collaboration among the air transport
enterprises engaged directly or indirectly in international air
transport service;
 To cooperate with the newly created International Civil Aviation
Organization (ICAO - the specialized United Nations agency for
civil aviation) and other international organizations.

64. International Civil Aviation
Organization (ICAO)

65. AVIATION SAFETY
 AVIATION SAFETY
Aviation safety is a key objective of ICAO and is part of the work in the following Sections and programmed:
 Aerodromes, Air Routes and Ground Aids (AGA) Section
 Accident Investigation and Prevention (AIG) Section
 Flight Safety (FLS) Section
 Aviation Medicine (MED) Section
 Flight Safety and Human Factors
 Safety Management
 Flight Safety Information Exchange (FSIX)

66. The United Federation of Travel
Agents Association (UFTAA)

67. UFTAA The United Federation of Travel Agents’ Associations
(UFTAA) emanates from the Universal Federation of Travel
Agents’ Associations created in Rome, Italy, on November
22nd, 1966. UFTAA was originally founded as a result of a
merger of two large world organizations, FIAV and UOTAA,
recognizing the need to unify travel agencies and tour-
operators into one international federation.
 In 1989, coming from Brussels, UFTAA set up its General
Secretariat in the Principality of Monaco.
 UFTAA started its operation as a Confederation on January
1st, 2003. It is a non-profit Confederation of international
scope, representing Regional Federations comprising
some 80 national associations.

68. UFTAAActivities
To unite and consolidate the Federations of Travel Agents’ National
Associations and to globally enhance the interests of their members ;
- To represent the travel agents’ activities before various world-wide
bodies, governmental authorities and suppliers ;
- To work towards the adoption of measures that will ease travel for
the consumer and to offer services to its member federations ;
- To be an investigation and information center supporting the
member Federations’ work and to offer information for technological
development ;
- To offer, as a voluntary mechanism, an arbitration service which
assists in solving conflicts resulting from commercial relations for
which amicable settlement cannot be reached ;
- To organize a world congress of travel agents and other meetings
necessary to the exchange and transmission of know

69. Warsaw Convention Bureau

70. Warsaw Convention Bureau
 Warsaw Convention Bureau was started in October 12,
1929.
 It is the first international convention pertaining to liability
in international air transportation, the Convention
prescribes rules for air carrier liability in case of death or
injury to passengers, destruction, loss or damage to
baggage, and losses resulting from delay of passengers,
baggage and cargo

71. Warsaw Convention Bureau
 Liability limits set by the Convention were raised in 1955 by the
Hague Protocol to the Warsaw Convention.
 Some Parties to the Warsaw Convention have not ratified the
Hague Protocol, which amended the Convention. The U.S.
ratified the Warsaw Convention on July 31, 1934.
 The U.S. continued to adhere to the Warsaw Convention only
after all airlines serving the U.S. agreed to sign an amendment
that raised the liability limit to $75,000 and prohibited the use of
certain Warsaw defenses.
 This Agreement took effect on May 16, 1966. On Sept. 25,
1975, a number of nations, including the U.S., signed four
Protocols which amended the Warsaw Convention, and the
Hague and Guatemala Protocols

72. PATA International

73. PATA International
 The Pacific Asia Travel Association, formed over 50 years ago
with Headquarters in Bangkok, is an international organization
with over 2,500 members made up from the Destinations,
Carriers, Hotel Groups, Tour Operators, Ground Handlers and
Retail Travel Agents, mainly based in the Pacific Asia Region.
Other ''International'' members include publications, travel
writers and indeed any organization with interests in travel to
and within the Region.
 In addition to the International Association, there exists a
worldwide network of ''Chapters'', 39 in total, Activities in the UK
include familiarization visits for our agent and tour operator
members, networking opportunities, a regular email newsletter
with news of developments within the Region, exposure in and
customer referral from this website, an online training
programmed, many social events and above all, recognition as
a Pacific Asia Specialist.

74. Activities
TO CAPTURE THE ATTENTION OF AIR TRAVEL INDUSTRY
FOR THE DEVELOPMENT PACIFIC AREA
TO CHANGE PACIFIC AREA AS FAMOUS TOURISTS
DESTINATIONS

75. CHICAGO CONVENTION

76. Chicago Convention
 The Convention on International Civil Aviation, also known as the
Chicago Convention, established the International Civil Aviation
Organization (ICAO), a specialized agency of the United Nations
charged with coordinating and regulating international air travel. The
Convention establishes rules of airspace, aircraft registration and
safety, and details the rights of the signatories in relation to air travel.
The Convention also exempts air fuels from tax.
 The document was signed on December 7, 1944 in Chicago, Illinois,
by 52 signatory states. It received the requisite 26th ratification on
March 5, 1947 and went into effect on April 4, 1947, the same date
that ICAO came into being. In October of the same year, ICAO
became a specialized agency of the United Nations Economic and
Social Council (ECOSOC). The Convention has since been revised
eight times (in 1959, 1963, 1969, 1975, 1980, 1997, 2000 and 2006).
Links to all versions of the document can be found in the external
links section.
 The original signed document resides in the National Archives of the
United States.

77. TASK 3
oFreedoms Of Air

78. FREEDOMS OF AIR
First Freedom - The right to fly and carry traffic
over the territory of another partner to the
agreement without landing. Almost all
countries are partners to the Convention but
some have observed this freedom better than
others. When the Korean airliner lost its way
over Soviet air space a few year ago and was
shot down, the Soviet Union (among other
offenses!) violated this First Freedom.
Second Freedom –
The right to land in those countries for
technical reasons such as refueling without
boarding or deplaning passengers.

79. FREEDOMS OF AIR
Third Freedom - The right of an airline
from one country to land in a different
country and deplane passengers
coming from the airline’s own
country.
 Fourth Freedom - The right of an
airline from one country to land in a
different country and board
passengers traveling to the airline’s
own country

80. FREEDOMS OF AIR
Fifth Freedom - This freedom is also sometimes
referred to as 'beyond rights'. It is the right of
an airline from one country to land in a second
country, to then pick up passengers and fly on to
a third country where the passengers then
deplane. An example would be a flight by
American Airlines from the US to England that is
going on to France. Traffic could be picked up
in England and taken to France.
Sixth Freedom - The right to carry traffic from one
state through the home country to a third state.
Example: traffic from England coming to the US
on a US airline and then going on to Canada on
the same airline.

81. TASK 4
Our Package Tour

82. Our Package Tour
 Specially Designed Tour Package – Exclusive for each client.
 Comparatively Lesser Fares Opted.
 Leave your Documentation Worries with Us.
 Star Hotels arranged for your comfortable stay.
 Transportation facility inside countries arranged by us.
 Our hosts in each country will take you to each destination.
 We offer you complimentary breakfast everyday through out the trip.

83. Our Compliments for you…
 If you choose our package we offer you something special.
 A special Weekend Package Tour For Your Family To Rio De
Janeiro.
 In this package we give you 2 nights and 3 days (inclusive of
food) in Marriot Hotel, Rio De Janeiro.
 Free Amusement Park Tickets.

84. ALL THIS IN AN
EXCLUSIVE PRICE
RANGE OF INR
218500 ONLY

85. INR 218500
Air ticket
INR 147690
Accommodations
INR 46400
Other Expenses
INR 24410

86. Why my Package is good ?
 In our package we have charged less cost of travel.
 We tried to include maximum destinations in a short period, and
which are easy to reach.
 We also arranged host for you in each country so that you don’t have
to take an additional guide from there.
 Our host in each country will take you in cab arranged by us for your
convenience.
 In case of your accommodation we have alliance with world famous
star hotels and they offer us special rates for our customers.
 We provide you complimentary breakfast everyday of the trip and that
will reduce your expenses of food.
 Your free discotheque pass and amusement park visit will give a
wake up call for the child in you. You will feel that energy back to your
life after this wonderful trip…
 Enjoy your trip with us…Enjoy each moment !!!