2. Acknowledgement
I take this opportunity to Thank my
teacher Miss PAMELAJOSEPH, who
made each of the classes interesting and
informative. Her suggestions and help on
doing this assignment was really helpful.
By doing this assignment Ican now proudly
say that Iknow a lot of things about this
industry.
3. Task 1
The client Mr. Jack D’Souza has informed that he would
want to go out on a vacation:- therefore you are
required to make a presentation on at least two
countries travelling to two cities in each country.
4. Customer Details
Name -Mr. Jack D’Souza
Age –50years
Citizenship –Indian
Destination Preferences –Places of Historic Importance and Natural
attractions.
9. United States Of America
Capital -Washington DC
Largest city –New YorkCity
Motto –InGod wetrust.
Anthem –“the star spangled banner”
National language –English
Currency –USdollar
10. United States Of America
The country is situated mostly in central North America, where its
forty-eight contiguous states and Washington, D.C., the capital
district.
The United States is one of the world's most ethnically diverse and
multicultural nations, the product of large-scale immigration from
many countries.
The U.S. economy is the largest national economy in the world, with
an estimated 2008 gross domestic product (GDP) of US$14.3 trillion.
11. History Of United States OfAmerica
In 1492, Genoese explorer Christopher Columbus, under contract to
the Spanish crown, reached several Caribbean islands, making first
contact with the indigenous people.
In 1674, the Dutch ceded their American territory to England; the
province of New Netherland was renamed New York.
The United States and Soviet Union jockeyed for power after World
War IIduring the Cold War, dominating the military affairs of Europe
through NATO and the Warsaw Pact
12. Destination InUSA
NewYork city
1. Niagara Falls
2. Empire State Building
3. Ground Zero
4. Statue of Liberty
5. Madam TusSaud's WaxMuseum
6. Brooklyn Bridge
Florida
1. Miami Beach
2. Hollywood
3. Fort Lauderdale
4. Florida bay
5. Orlando
6. St.Petersburg
13. New YorkCity
New York is a huge city with several district articles containing
sightseeing, restaurant, nightlife andaccommodation.
New York (also referred to as "New York City", "NYC", or just "the
City"), the biggest city in the United States, lies at the mouth of the
Hudson River.
Ithas one of the largest and most famous skylines on earth,
dominated by the iconic Empire State Building.
14. DAY 1st–2nd
Flight from Delhi (I.G.I.Airport) to Fort Lauderdale (FLL) at 2335hrs on 15th Jan.
Reach Airport at0939hrs.
Transfer to Hotel at1115hrs.
Sight seeing at 1300hrs.
Miami Beach
Hollywood
Back to Hotel at 2200hrs
15. Florida
Florida is a state located in the southeastern region of the United
States.
Much of the land mass of the state is a large peninsula with the Gulf
of Mexico.
Florida is the fourth most populous state in the U.S.
16. Miami
Blue Moon HotelDescription
The Mediterranean style boutique
hotel features charming interior
designs, inviting courtyards,
fountains, hand-painted tiles,
tropical pool, bar and waterfall
and more. Awarded with the AAA
4 Diamond Award.
•BLUEMOON HOTEL
944 Collins Ave
Miami Beach, FL 33139, United
States
1-305-673-2262
www.coralcollection.com
17. Miami Beach
Itisa coastal city in
southeastern Florida,in
the UnitedStates.
Miami Beachhas been
one of America's pre-
eminent beach
resorts for almost a
century.
The city was
incorporated on 26
March 1915.
18. Miami Beach
Nick named as Venice of
America because of its
expansive and intricate canal
system. Hollywood is a district in
Los Angeles, California,
United State.
19. DAY 3rd
Sight seeing at 1000hrs.
Fort Lauderdale
Orlando
Disneyworld ,Orlando
Back to hotel at 2100hrs.
20. DAY 3rd
Orlando
Walt Disney World Resort, whichis
located in Lake Buena Vista.
o Disneyworld ,Orlando
Walt Disney World Resort is
the most visited and largest
recreational resort in the
world.
21. DAY 4th
Sight seeing at 1000hrs.
Sea World ,Orlando
St.Petersburg
Back to Hotel at 2000hrs.
22. DAY 4th
SeaWorld isa chain of marine
mammal parks in the United States.
The St. Petersburg Pier is a
popular tourist attraction.
23. DAY 5th
Flight from Florida to New York at 0700hrs on 19th Jan.
Arrive Airport at 0959hrs.
Transfer to Hotel at 1020hrs.
Sight seeing at 1100hrs.
Niagara Falls
Empire State Building
Ground Zero
Back to Hotel at2000hrs.
24. New York
On the Ave Hotel
2178 Broadway Avenue (UpperWest Side)
NewYork, NY 10024, United States
212-362-1100
www.ontheave.com
Description:
On the Ave, New York's distinctive Upper West Side hotel, benefits from the
cultural climate of its neighbors. Breathtaking views are enjoyed by all
because one of the many special features that sets off ON THE AVE hotel is
the guest-access balcony on the 16th Floor. Adirondack chairs and special
patio-scalping provide an exclusive retreat above the bustle of the city in
this authentic neighborhood hotel. Sophisticated interiors with sumptuous
linens, high-speed Internet, and extra amenities match.
25. Niagara Falls
Niagara Falls isin the NiagaraFrontier
region of NewYork state.
The Niagara Falls consist of three
sections. The large Canadian falls –
with their distinctive curved shape –
are also known as the Horseshoe Falls.
They are separated by Goat Island
from the American Falls, which are
separated by a small island at their
south end, from the narrow Bridal Veil
falls.
27. DAY 6th NEW YORK
Sight seeing at 1100hrs.
Statue of Liberty
Brooklyn Bridge
Madam TusSaud's WaxMuseum.
Back to Hotel at 1900hrs.
28. Statue of Liberty
The Statue of Liberty was presented
to the United States by "the people
of France" in1886.
Worldwide, the Statue of Liberty is
one of the most recognizable icons
of the United States and was, from
1886 until the jet age, often one of
the first glimpses of the United States
for millions of immigrants after ocean
voyages fromEurope.
29. Madam TusSaud's WaxMuseum
New York City's branch of the
famous London waxmuseum.
Features detailed life-like wax
models of celebrities and other
famous public figures.
A new branch is now opening at
Washington DC.
30. Brooklyn Bridge
The Brooklyn Bridge, one of the
oldest suspension bridges in the
United States, stretches 5,989feet
(1825 m) over the EastRiver.
Upon completion, it was the
longestsuspensionbridge inthe
world,thefirststeel-wire
suspensionbridge, and the first
bridge to connect to Long Island.
32. Canada
Motto-A Marie Usque Ad Mare (From sea to sea)
Anthem- “O Canada”
Royal Anthem- “God save the Queen”
Capital –Ottawa
Largest city- Toronto
Official languages- English andFrench
33. Canada
As a prosperous nation, Canada boasts a large domestic and
foreign touristindustry.
The second largest country in the world, Canada's incredible
geographical variety is a significant tourist attracter.
Canada's three cities, Toronto, Vancouver, and Montreal are
largest major metropolitan areas, well-known for their culture and
diversity.
Canadian historic sites across the nation are also important to the
tourist industry.
34. History Of Canada
FirstNation and Inuit traditions maintain that indigenous people
have resided on their lands since the beginning of time, while
archaeological studies support a human presence in the northern
Yukon from 26,500 years ago, and in southern Ontario from 9,500
years ago.
Canada automatically entered World War Iin 1914 with Britain's
declaration of war, sending volunteers to the Western Front, who
later became part of the Canadian Corps.
The Corps played a substantial role in the Battle of Vimy Ridge and
other major battles of the war.
35. Destinations in Canada
British Columbia
1. Vancouver islands
2. Victoria
3. Rocky mountains
4. Vineyards of Okanagan
5. Sunshine coast
6. Fraser valley.
Ontario
1. Toronto
2. CN Towers
3. HTO Park
4. Yonge-Dundas square
5. High park
6. Art Gallery
36. DAY 7th -8th
Flight from New York (JFK) to British Columbia (YCD) at 2025hrs on
21st JAN
Reach atAirport 1447hrs.
Transfer to Hotel at 1525hrs.
Sight seeing at 1630hrs.
Vancouver islands
Victoria
Back to Hotel at 2100hrs.
38. Victoria
Beacon Hill Park isthe central
city's main urban green space.
Itsarea of 75 hectares
adjacent toVictoria's southern
shore includes numerous
playing fields, manicured
gardens, exotic species of
plants and animals such as
wild peacocks, a petting zoo,
and views of the Strait of Juan
de Fuca and the Olympic
mountain range.
Victoria isa cruise ship port
where cruise liners stop at
Ogden Pointterminal.
39. DAY 9th BRITISHCOLUMBIA
Sight seeing at 1000hrs.
Vineyards of Okanogan
Sunshine Coast
Fraser valley
Cab to Ontario in the night.
41. Fraser valley
Fraser Valley isthe section of
the Fraser River basin in
southwestern BritishColumbia
downstream of the Fraser
Canyon.
Itis also home to the Guru Sikh
Temple, Canada's oldest Sikh
temple.
42. DAY 10th ONTARIO
Reach Ontario0400hrs.
Sight seeing at 1100hrs.
Back to Hotel at 1600hrs.
Flight from Toronto (YYZ) to Delhi (DEL) at 2150hrs on 27th JAN
43. ONTARIO
Sheraton Ontario AirportHotel
429 N Vineyard Ave
Ontario, CA 91764, United States
909-937-8000
www.starwoodhotels.com
Activities: Jacuzzi, Health club, Jogging, Hot tub, Pool
(outdoor)
Description:
The Sheraton Ontario Airport Hotel islocated in the heart of
the Inland Empire You'll relax knowing that our professional
and experienced staff ismaking sure your stay ismemorable..
You'll find oversized work area desks with data port, two-line
phones, voice mail, 27" televisions and a beautiful Club Level.
Enjoy casual dining and delicious New American cuisine at its
best.. An experienced catering staff iscommitted to
exceeding all of your expectations. With our central location,
elegant decor and high quality service, you'll truly experience
the best that Sheraton and the greater Ontario area have to
offer.
44. Ontario
One of Canada's most
populated provinces,
Ontario isa prime tourist
destination.
Ottawa isthe nation's
capital and features
Parliament Hill among a
wealth ofcultural activities.
45. Toronto
Toronto isthe most
populous city in Canada
andthe provincial capital
of Ontario.
As Canada's economic
capital, Toronto is
considered a global
city and is one of the top
financial centers in the
world.
46. CN towers
On September 12, 2007,
after holding the record
for tallest building 31
years, the CN Tower was
surpassed in height bythe
still-under-construction Burj
Dubai. Itremains the
tallest free-standing
structure in theAmericas.
In1995, the CN Tower was
declared one of the
modern Seven Wondersof
the World
47. TASK 2(a)
What would be the Documents required
normally for my visit to those places and what
are the customs rules and regulation applicable
to the countries Iam visiting?
50. United States Of America
Passport –required
Validity –valid for period intended to
stay.
Visa –required
Health regulations
Compulsory vaccinations –notrequired
Recommended -nil
51. Travel Insurance
Travelinsurance isinsurance that isintended to cover medical
expenses and financial (such as money invested in nonrefundable
pre-payments) and other losses incurred while traveling, either within
one's own country,or internationally.
Temporary travel insurance can usually be arranged at the time of
the booking of a trip to cover exactly the duration of that trip, or a
more extensive, continuous insurance can be purchased from travel
insurance companies, travel agents or directly from travel suppliers
such as cruise lines or tour operators.
However, travel insurance purchased from travel suppliers tends to
be less inclusive than insurance offered by insurance companies.
Travel insurance often offers coverage for a variety of travelers.
Student travel, business travel, leisure travel, adventure travel, cruise
travel, and international travel are all various options that can be
insured.
52. Themostcommon risksthatare
covered by travel insurance
Themostcommon risksthatare covered by travelinsurance are:
Medical expenses
Emergency evacuation/repatriation
Trip cancellation/interruption
Accidental death, injury or disablementbenefit
Overseas funeral expenses
Curtailment
Delayed departure
Loss, theft or damage to personal possessions and money (including
travel documents)
Delayed baggage (and emergency replacement of essential items)
Legal assistance
Personal liability and rental car damage excess
Some travel policies will also provide cover for additional costs, although
these vary widely between providers.
54. Customs
For passengers over 18 years of age:
1).200 cigarettes or 50 cigars or 1 lb. of tobacco;
2).1 USquart of spirits and1 USquart of wine.
3).For any other articles than tobacco and alcohol a max. value of
USD100.- ispermitted for free import.
Pets
cats and dogs from countries known or suspected to have rabies
(incl. mainland Europe and most of South and Central America).
Importregulations
2. 40 oz. (1.14 liters) of liquor or wine or 24 x 12 oz. (355 ml.) bottles or
cans (8.5 liters) of beer or ale ;
55. Customs Rules
All passengers travelling to Canada arriving at major airports must complete an E-
311 Traveler Declaration Card prior to arrival in Canada.
If limit of free allowance is exceeded, then payment of duties will apply.
Import regulations::
NON-RESIDENTS:
1.200 cigarettes, 50 cigars or cigarillos, 200 tobacco sticks and 200 gramsof
manufactured tobacco ;
2.40 oz. (1.14 liters) of liquor or wine or 24 x 12 oz. (355 ml.) bottles or cans (8.5
liters) of beer or ale ;
3.gifts up to a value of CAD 60.- (excluding tobacco products, alcoholic
beverages and advertising matter) per recipient. Gifts for more personsallowed
provided the value of each gift for each recipient does not exceed CAD60.-.
56. TASK 2(b)
Please prepare a probable flight schedule for
my proposed tour package and also show me
howmy ticket will look like.
60. IATA
IATA was founded in Havana, Cuba, in April 1945. Itisthe prime
vehicle for inter-airline cooperation in promoting safe, reliable,
secure and economical air services - for the benefit of the world's
consumers.
The international scheduled air transport industry is now more than
100 times larger than it was in 1945. Few industries can match the
dynamism of thatgrowth, which would have been much less
spectacular without the standards, practices and procedures
developed withinIATA.
The modern IATA is the successor to the International Air Traffic
Association founded in the Hague in 1919 - the year of the world's
first international scheduled services.
61. IATA
Definition of IATA's aims than had existed before 1939.
To promote safe, regular and economical air transport for the benefit
of the peoples of the world, to foster air commerce, and to study the
problems connected therewith;
To provide means for collaboration among the air transport
enterprises engageddirectly or indirectly in international air transport
service;
To cooperate with the newly created International Civil Aviation
Organization (ICAO - the specialized United Nations agency for civil
aviation) and other international organizations.
63. AVIATION SAFETY
AVIATION SAFETY
Aviation safety is a key objective of ICAO and is part of the work in the following Sections and programmed:
Aerodromes, Air Routes and GroundAids (AGA) Section
Accident Investigation and Prevention (AIG) Section
Flight Safety (FLS) Section
Aviation Medicine (MED) Section
Flight Safety and Human Factors
Safety Management
Flight Safety Information Exchange(FSIX)
65. UFTAA
TheUnitedFederation of TravelAgents’ Associations (UFTAA)
emanates fromtheUniversalFederation of TravelAgents’
Associations created inRome,Italy,on November 22nd,1966.
UFTAAwasoriginally founded as a resultof a mergerof twolarge
worldorganizations,FIAVand UOTAA,recognizing theneed tounify
travelagencies and tour-operators intoone international federation.
In1989,coming fromBrussels,UFTAAsetup itsGeneral Secretariat in
thePrincipalityof Monaco.
UFTAAstarted itsoperation as a Confederation on January 1st,2003.
Itisa non-profitConfederation of international scope, representing
Regional Federationscomprising some 80national associations.
66. UFTAA
Activities
To unite and consolidate the Federations of Travel Agents’ National
Associations and to globally enhance the interests of their members ;
-To represent the travel agents’ activities before various world-wide
bodies, governmental authorities andsuppliers ;
-To work towards the adoption of measures that will ease travel for the
consumer and to offer services to its member federations ;
-To be an investigation and information center supporting the member
Federations’ work and to offer information for technological
development ;
-To offer, as a voluntary mechanism, an arbitration service which assists
in solving conflicts resulting from commercial relations for which
amicable settlement cannot be reached ;
-To organize a world congress of travel agents and other meetings
necessary to the exchange and transmission of know
68. WarsawConvention Bureau
WarsawConvention Bureauwasstarted inOctober 12,1929.
Itisthefirstinternational convention pertaining toliability in
international airtransportation, theConvention prescribes rulesfor
aircarrier liability incase of death orinjurytopassengers,
destruction, lossordamage tobaggage, and lossesresultingfrom
delay of passengers,baggage and cargo
69. WarsawConvention Bureau
Liability limits set by the Convention were raised in 1955 by the
Hague Protocol to the Warsaw Convention.
Some Parties to the Warsaw Convention have not ratified the
Hague Protocol, which amended the Convention. The U.S. ratified
the Warsaw Convention on July 31, 1934.
The U.S.continued to adhere to the Warsaw Convention only after
all airlines serving the U.S. agreed to sign an amendment that raised
the liability limit to $75,000 and prohibited the use of certain Warsaw
defenses.
ThisAgreement took effect on May 16, 1966. On Sept. 25, 1975, a
number of nations, including the U.S.,signed four Protocols which
amended the Warsaw Convention, and the Hague and Guatemala
Protocols
71. PATA International
The Pacific Asia Travel Association, formed over 50 years ago with
Headquarters in Bangkok, is an international organization with over
2,500 members made up from the Destinations, Carriers, Hotel
Groups, Tour Operators, Ground Handlers and Retail Travel Agents,
mainly based in the Pacific Asia Region. Other ''International''
members include publications, travel writers and indeed any
organization with interests in travel to and within the Region.
In addition to the International Association, there exists a worldwide
network of ''Chapters'',39 in total, Activities in the UK include
familiarization visits for our agent and tour operator members,
networking opportunities, a regular email newsletter with news of
developments within the Region, exposure in and customer referral
from this website, an online training programmed, many social
events and above all, recognition as a Pacific Asia Specialist.
74. Chicago Convention
The Convention on International Civil Aviation, also known as the
Chicago Convention, established the International Civil Aviation
Organization (ICAO), a specialized agency of the United Nations
charged with coordinating and regulating international air travel. The
Convention establishes rules of airspace, aircraft registration and safety,
and details the rights of the signatories in relation to air travel. The
Conventionalso exempts air fuels from tax.
The document was signed on December 7, 1944 in Chicago, Illinois, by
52 signatory states. Itreceived the requisite 26th ratification on March 5,
1947 and went into effect on April 4, 1947, the same date that ICAO
came into being. In October of the same year, ICAO became a
specialized agency of the United Nations Economic and Social Council
(ECOSOC). The Convention has since been revised eight times (in 1959,
1963, 1969, 1975, 1980, 1997, 2000 and 2006). Links to all versions of the
document can be found in the external links section.
The original signed document resides in the National Archives of the
United States.
76. FREEDOMS OF AIR
FirstFreedom -The right to fly and carry
traffic over the territory of another
partner to the agreement without
landing. Almost all countries are
partners to the Convention but some
have observed this freedom better
than others. When the Korean airliner
lost its way over Soviet air space a
few year ago and was shot down,
the Soviet Union (among other
offenses!) violated thisFirst Freedom.
Second Freedom –
The right to landin those countries
for technical reasons such as
refueling without boarding or
deplaning passengers.
77. FREEDOMS OF AIR
ThirdFreedom -The right of an airline fromone
country to land in a different country and
deplane passengers coming from the airline’s
own country.
Fourth Freedom - The right of an airline from one
country to land in a different country and board
passengers traveling to the airline’s own country.
78. FREEDOMS OF AIR
FifthFreedom -Thisfreedom isalso sometimes
referred to as'beyond rights'. Itis the right of an
airline from one country to land in a second country,
to then pick up passengers and fly on to a third
country where the passengers then deplane. An
example would be a flight by American Airlines from
the USto England that is going on to France. Traffic
could be picked up in England and taken to France.
SixthFreedom -The right to carry traffic from one
state through the home country to a third state.
Example: traffic from England coming to the USon
a USairline and then going on to Canada on the
same airline.
80. Our Package Tour
Specially Designed Tour Package –Exclusive for each client.
Comparatively Lesser FaresOpted.
Leave your DocumentationWorries with Us.
Star Hotels arranged for your comfortable stay.
Transportation facility inside countries arranged by us.
Our hosts in each country will take you to each destination.
We offer you complimentary breakfast everyday through out the trip.
81. Our Compliments foryou…
Ifyou choose our package we offer you something special.
A special Weekend Package Tour For Your Family To Rio De Janeiro.
In this package we give you 2 nights and 3 days (inclusive of food)
in Marriot Hotel, Rio DeJaneiro.
Free Amusement ParkTickets.
84. Why my Package isgood ?
Inour package we have charged less cost of travel.
We tried to include maximum destinations in a short period, and which are easy
to reach.
We also arranged host for you in each country so that you don’t have to take
an additional guide from there.
Our host in each country will take you in cab arranged by us for your
convenience.
Incase of your accommodation we have alliance with world famous star hotels
and they offer us special rates for our customers.
We provide you complimentary breakfast everyday of the trip and that will
reduce your expenses offood.
Your free discotheque pass and amusement park visit will give a wake up call
for the child in you. You will feel that energy back to your life after this wonderful
trip…
Enjoy your trip with us…Enjoy each moment !!!