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BBST 4103 FUTURE SUSTAINABILITY IN TOURISM
TOPIC 6 & 7 – TOURISM STAKEHOLDERS & THE STRATEGIES
TOPIC 6 - LEARNING OUTCOMES
DEFINITION
Freeman (1984 cited in
Kruja and Hasaj, 2010),
a stakeholder is “any
group or individual who
can affect or is affected
by ” tourism
development in an area.
6.1 STAKEHOLDER FUNCTIONS
6.1 MALAYSIA PERSPECTIVES
6.1 THE FUNCTIONS (SWARBROOKE 2002)
6.2 PRIVATE SECTOR??
Tzschentke, Kirk and Lynch (2008) also found
similar issues faced by private sector especially the
accommodation developers:
6.2 ADVANTAGES & DISADVANTAGES
6.3 WHAT ABOUT LOCAL COMMUNITY??
6.4 WHAT ABOUT TOURIST RESPONSIBILITIES?
6.5 INFLUENCING RESPONSIBLE BEHAVIOUR
TOPIC 7 – THE STRATEGIES
7.1 THE PLANNING
7.1 THE PLANNING - UNWTO
7.1 THE PLANNING - LANE (1994 CITED IN ATKOCIŪNIENĖ, 2009)
7.2 STRATEGIES FOR RURAL AREAS - UNWTO
7.2 EVENT PURPOSES – EDGELL 2006
7.3 GETTING THE COMMUNITY INVOLVED
7.4 PRACTICAL GUIDELINES UNWTO
7.4 PRACTICAL GUIDELINES UNWTO
7.5 THINGS TO PONDER - MCKERCHER (2003)
7.6 BEST PRACTICES - ENVIRONMENT
(a) Monitor water and energy usage.
(b) Reduce water and energy consumption.
(c) Implement efficient mechanisms and systems for water and energy use.
(d) Educate customers and employees about water and energy conservation.
(e) Mitigate commercial noise and lighting to protect wildlife.
(f) Avoid consuming, selling, trafficking, or displaying endangered species or products from unsustainable practices.
(g) Discourage artificial feeding of wild animals. (h) Support conservation and management of natural areas.
(h) Participate in programs to clean, maintain, or improve natural areas.
(i) Use native plants and avoid agrochemicals for landscaping.
(j) Implement actions for water sorting, reuse, recycling, and proper disposal.
(k) Minimize pollutant emissions, loud noises, and strong odors.
(l) Manage rainwater channeling, use, and disposal effectively.
(m)Use signs for guidance and education of guests and employees.
(n) Conduct targeted environmental education and actions for nearby communities, visitors, and staff.
7.6 BEST PRACTICES – SOCIO-CULTURAL
Support local cultural, sports, and recreational activities.
 Promote visits to local businesses and communities upon request.
 Prioritize training and hiring of local residents.
 Support neighboring community development initiatives.
 Encourage local handicrafts and products.
 Protect historical and cultural heritage of visited sites.
 Comply with permits when selling archaeological artifacts.
 Ensure business operations do not hinder basic services for local communities.
 Take actions to promote understanding and respect for indigenous cultures.
7.6 BEST PRACTICES – ECONOMIC
(a) Holistic sustainability policy approach. (b) Transparent communication
of policy. (c) Compliance with protective regulations. (d) Efficient
operational mechanisms established. (e) Fair permanent contracts
preferred. (f) Preventive maintenance program implemented. (g) Respectful
and proportional building designs. (h) Preferred certified sustainable
suppliers

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Topic 6.pdf

  • 1. BBST 4103 FUTURE SUSTAINABILITY IN TOURISM TOPIC 6 & 7 – TOURISM STAKEHOLDERS & THE STRATEGIES
  • 2. TOPIC 6 - LEARNING OUTCOMES
  • 3. DEFINITION Freeman (1984 cited in Kruja and Hasaj, 2010), a stakeholder is “any group or individual who can affect or is affected by ” tourism development in an area.
  • 6. 6.1 THE FUNCTIONS (SWARBROOKE 2002)
  • 7. 6.2 PRIVATE SECTOR?? Tzschentke, Kirk and Lynch (2008) also found similar issues faced by private sector especially the accommodation developers:
  • 8. 6.2 ADVANTAGES & DISADVANTAGES
  • 9. 6.3 WHAT ABOUT LOCAL COMMUNITY??
  • 10. 6.4 WHAT ABOUT TOURIST RESPONSIBILITIES?
  • 12. TOPIC 7 – THE STRATEGIES
  • 14. 7.1 THE PLANNING - UNWTO
  • 15. 7.1 THE PLANNING - LANE (1994 CITED IN ATKOCIŪNIENĖ, 2009)
  • 16. 7.2 STRATEGIES FOR RURAL AREAS - UNWTO
  • 17. 7.2 EVENT PURPOSES – EDGELL 2006
  • 18. 7.3 GETTING THE COMMUNITY INVOLVED
  • 21. 7.5 THINGS TO PONDER - MCKERCHER (2003)
  • 22. 7.6 BEST PRACTICES - ENVIRONMENT (a) Monitor water and energy usage. (b) Reduce water and energy consumption. (c) Implement efficient mechanisms and systems for water and energy use. (d) Educate customers and employees about water and energy conservation. (e) Mitigate commercial noise and lighting to protect wildlife. (f) Avoid consuming, selling, trafficking, or displaying endangered species or products from unsustainable practices. (g) Discourage artificial feeding of wild animals. (h) Support conservation and management of natural areas. (h) Participate in programs to clean, maintain, or improve natural areas. (i) Use native plants and avoid agrochemicals for landscaping. (j) Implement actions for water sorting, reuse, recycling, and proper disposal. (k) Minimize pollutant emissions, loud noises, and strong odors. (l) Manage rainwater channeling, use, and disposal effectively. (m)Use signs for guidance and education of guests and employees. (n) Conduct targeted environmental education and actions for nearby communities, visitors, and staff.
  • 23. 7.6 BEST PRACTICES – SOCIO-CULTURAL Support local cultural, sports, and recreational activities.  Promote visits to local businesses and communities upon request.  Prioritize training and hiring of local residents.  Support neighboring community development initiatives.  Encourage local handicrafts and products.  Protect historical and cultural heritage of visited sites.  Comply with permits when selling archaeological artifacts.  Ensure business operations do not hinder basic services for local communities.  Take actions to promote understanding and respect for indigenous cultures.
  • 24. 7.6 BEST PRACTICES – ECONOMIC (a) Holistic sustainability policy approach. (b) Transparent communication of policy. (c) Compliance with protective regulations. (d) Efficient operational mechanisms established. (e) Fair permanent contracts preferred. (f) Preventive maintenance program implemented. (g) Respectful and proportional building designs. (h) Preferred certified sustainable suppliers