MM Bagali...... Interview and HR and HRM......

dr mm bagali
researcher - professor - guide
dr.mmbagali@gmail.com

how do we get jobs
3 ways
1…..Brand
2….Work
3…..
Approach
CV
interview

[ cv ]
Do’s; Don'ts; Must
mm bagali, phd, centre for research on human resources and higher education, bangalore

Always make it easy for recruiters to find details
that show you meet their requirements
minimum
maximum
needed

[ brand ]
[ background ]
[ work ]
[ interview ]
[ CV- YOU ]
5 in-credentials to get the job

career advise
research what you want
where you want
interests you
do you have skills / competency
are you interested
salary
location
jd
career growth
learning
training oppournity
any other requirements

On an average, freshers 20,00,000 applicant apply for
job, on a days time
2,00,000 experienced person look for changing jobs,
hence upload the CV
Around 2,00,000 apply for being on active
Keep in mind, a strong CV is only the beginning of a
successful job search

Bio data
personal information
family info
person specific
Hobby
Other interests
Sports
Cultural activity
Art promotion
difference between cv and bio data
cv
more of academic
detailed
achievements
accomplishments
role and responsibility
JD
Prof. Membership

Basic Components of a Resume
Contents
Academic work
Work experience
achievements
Hobbies
Academic projects
References
Create a personal URL
add a photo
Formatting and keywords can make or break your application

attention
professionalism
to be called or no
what have you done
what have you not done
the right fit
can this person do or cant do
where can be placed
the culture fit
why cv to be crafted best

covering letter
is a must
nicely drafted
introduce yourself
address to the person name
one line of all good
work you have done
grammer / speelings
end with high note
Don't restate your entire resume
Use the T-format
first section
middle section
last section
top three requirements
that match your experience
Don’t make your cover
letter generic

[ cv ] My core competency
Teaching HR, HRM
Research in HR area
Research and Writing papers
MBA projects execution
Network with Professionals in HR area
PhD guidance
Skills and Competency
Teaching 20 years
Research 14 years
Coaching 14 years
Training 16 years
Consultancy 08 years
Mentoring 16 years
Industry-Academia 14 years
Post-doctoral 05 years
Research
11 PhD guided/ awarded
04 PhD submitted
04 in Progress
11 M.Phil guided/ awarded
100+ papers publications
650 MBA Research Summer projects guided
More than 2000+ students graduated
Functional Area: Teaching, Research and Post Doctoral work
Human Resources Development-HRD
International Human Resources Management- HRM
Strategic Human Resources Management- SHRM
Organisational Behavior-OB / Organisational Effectiveness
HR Branding, Empowerment and Leadership
International Human Resources Management (IHRM)
Recruitment, Selection and Engagement
HR Research Perceptive and Approaches
https://www.slideshare.net/sanbag
367 SlideShares….63 Followers ….. 6 Clipboards

Common Cover Letter mistakes
name of the manager
proper address of the company details
casual greetings and language
Talking all about me, me, me
Repeating your entire resume
Generic messaging of skills and competency
Not following instructions asked for
Typos
Writing a novel
inconsistent font type, color, and size
spellings
grammer
no action words
too long

CATCHY COVER LETTER
Applicant
Contact Information
[Name]
[Company]
[Address]
Dear [Name],
I am pleased to submit my resume for [Position] with [Organization]. Given my background in (experience related to
field) and (experience related to field), I feel I am in a great position to make significant contributions to [Company].
Throughout my entire career, I have demonstrated consistent success (something you have contributed to) to achieve
high-reaching standards and goals. Please consider the following highlights from my resume:
Achievement/accomplishment
To further acquaint you with the specifics of my background I am enclosing my resume. I am a (experience
description) who consistently focuses on (specific related to the field), and it is my goal to work with an organization
that shares a passion for this approach to growth within the [field/industry].
I would be pleased to speak with a member from your team to further explore how my background will make me a
valuable addition to [Company]. Thank you for reviewing this letter and the attached document.
Sincerely,
Carefully re-read the job description

CV Language specific rather than general
express not impress
articulate than flowery
fact based……quantify and qualify
key work….scan quickly
Dont’s use of ‘I’
abbreviate
narrative style
slang language
too many pictures
age / sex
list many references
3-4 lines as para
consistent in format/ contents
easy to read and follow
balance the white space
consistent spacing, underline,
italics, bold,capitals
experience in order of importance
reverse chronological order
weather pdf, word, page maker…
Do’s

The goal of an objective statement
speak about what is your idea of doing a particular job
what skills have you gained
what promise that you want to give for yourself and for the company
Aspiring for senior level assignments with
organizations of high repute that will
accomplish both personal and professional goals
use words like…… creating, passionate, growth, development, achieving, progress, positive, …….

what is that you want to do, if the job is offered
1.
2.
3.

22
ACTION VERBS
• Accumulate
• Administer
• Advise
• Allocate
• Approve
• Collaborate
• Collect
• Communicate
• Compile
• Conduct
• Consult
• Counsel
• Create
• Delegate
• Deliver
• Develop
• Direct
• Distribute
• Draft
• Edit
• Educate
• Establish
• Estimate
• Formulate
• Furnish
• Gather

23
ACTION VERBS
• Guide
• Interact
• Invent
• Issue
• Manage
• Market
• Motivate
• Negotiate
• Obtain
• Order
• Participate
• Plan
• Present
• Provide
• Reconcile
• Recruit
• Research
• Review
• Solicit
• Solve
• Submit
• Supervise
• Supply
• Test
• Train
• Translate

Summary of skills section
1.Teaching 20 years
2.Research 14 years
3.Coaching 10 years
4.Training 14 years
5.Consultancy 08 years
6.Mentoring 10 years
7.Industry-Academia 14 years
8.Post-doctoral 05 years
Students
1.Debater
2.Coordinator
3.Team worker
4.Class representative
5.Placement coordinator
6.Cultural coordinator
7.Industry-Academia
8.………..
Managerial Skills
Social Skills
Tech Skills
Global; Skills
Day today skills
Presentation
Communication
Language skills
writing/ drafting

Showcase professional work experience / students committee experience
Write job descriptions for each position.
Work place Title of the
work
Role / JD
What you
achieved
Experience
gained /
learned
Placement
Class Rep
Inst roles
Community
role

How to present your education
class / level grades special achievements regards
MBA
UG
12th
10th
Certification
Additional Academic work
Scholarship
Prizes
Accomplishments
Accolades
some gaps in education

Display membership in an organisation…….why this ??
What
contribution
What is your role/ responsibility
Since when
Any committee member / role
NGO / Donation group

Showcase volunteer work and experience……..why this ??
What
What is your role/ responsibility
Since when
Any committee member / role

Add a technical or
computer skills section

how to use
achievementson your resume
awards accomplishments

Include
keywords
in professional experience
Human Resources
Team
Risk
Group
Conflict management
Performance Management
Recruitment specialist
Negotiation
Discussion
Marketing
Target
Deadline
Projection
Communication
Patient
EI
EQ
Customer communication
Relation management
Finance
Numbers
Calculations
Computers
Software
Tally
……

When to include
publications on
your resume
What was the project?
Who did you work with?
What did you develop?
What was the outcome?

Customise identifying Information
complete address
dont confuse with permanent and present
pin code/ area code / post /
email/ website personal
cel number…… add country/area/

age
caste
political affiliation
b/w photo
garden photo
T-shirt photo
photo with small background face
2-3 emails /mobile numbers
friends number
…….

identifying companies
finding a contact

network
nhrd
shrm
nipm
CII
FKCCI
nasscom
Professional body
which day is crucial in India,
to see the newspaper,
publishing all the JOBS
Paper… Times, DH, IE,…
Business Magazines
Job Melas
On line sites
Alumina
wednesDAY

how to use a
resume
during an interview

the art & science of making it at  
interview 
 
 
 
 

experience like this……
Anxiety
Nervous
Taken back
Angry
Surprised
Totally Blank
Cool
Good
ok ok
Mixed reaction

3 things why we fail in interview
Knowledge
Attitude
Skills The other most crucial thing….
c o m m u n i c a t i o n

Knowledge
Attitude
Skills
domain
business
general
technical
research
ego
team
assertative
positive
communication
presentation
numbers
research…….

corporate want with these stuff….
Smart
Energetic
Innovator
Talent
Performance
Best / Good
Class
Quality
Excellent
Effective
Results
Master………

show up
confidence
positive
result oriented
can DO attitude
ok - ok
………..
 
Be polite and courtesy 
 
Be assertive 
 
Be patient 
 
Avoid vagueness 
 
Judge the reaction after or in-
between the talk 

all questions revolve around…..
why
what
where
when
who

what is that they want to see
personality
fit to the company
culture
education
skills
competency

where INTERVIEW go wrong
falling to SELL
yourself
this company is into ….??????
late reaching
poor attire
my previous boss was nut
not answering the asked question
body language
follow up update
over hipe
the reason you are interview
presented yourself poorly
asked about salary too early
………….
was on the call
Your attitude was wrong

How To Make A Favourable Lasting
Impression 
 
interview 
Be Aware of Yourself
On The Day of the Interview
During the Interview
After the Interview
Emotional and Behavioral preparation

55% of what people perceive of others comes
from body language and facial expressions 
 
38% comes from tone of voice 
 
7% is based on the actual words people use
FACTOID

work on body style

Research…… Research……
copies of the advertisement
the Job Description
Person Specification
Application Form
what they are looking for
skills asked for

The right kind of greeting / entry
the introduction

the introduction
 
 
Opening relate to Central Theme /
Meaningful/ brief
No Negative start/  
 
Purpose  
 
Decide what to say at what time  
 
Visualize its possible consequences 
 
Arrange your ideas or talk in sequence 
 
Should build goodwill
Too many technical words / jargon avoid
Too long sentence
Give background
Don’t prejudice…….. have an open mind
Avoid Halo Effect
Be Clear

offer a firm handshake / namasthe
shows the confidence

On the hot seat
Don't slouch in the chair

Talk with a firm voice
Talk politely
Personality reflects

Dress for the occasion

Expect the unexpected

Work on your language skills

No EGO
Solid EYE Contact
Good Posture
Natural Gesture
Voice and vocal variety
Effective use of Language and
Pauses
Active Listening involvement
Behavioral Skills in
interview
Nod the head 
Appreciation 
In between Yes/ NO/ A minute 
Listen with a purpose 
Hold Anger / Temper 
Speak to the People 
Smile to the People 
Call People by Name

Use Good Speech Habits
Phrases To use
“ One moment please”,
“Yes”, “All right”,
“Good-bye”
“please”
“thank you”,
“hello” and “goodbye”

Pre preparation
Products and Services 
Market Share 
Financial Status 
Future Plans 
History  
Culture  
People
Policy
Strategy
Updates in paper/ journal/ business
magazine  

Before the Interview
size of organization
location of facilities and offices
Structure of organization
product line, function,
past, current & potential growth
types of clients
service

potential markets, products, services
price of products or services
present value and structure of assets
Recent items in the news
Who the competition is
training provisions
Vision of the CEO
Others you know in the organization

Expected Format……..

QUESTIONS ABOUT YOURSELF
QUESTIONS ABOUT YOUR CAREER GOALS
QUESTIONS ABOUT SCHOOL EDUCATION
PREVIOUS EXPERIENCE QUESTIONS
QUESTIONS SPECIFIC TO THE COMPANY/JOB

QUESTIONS ABOUT YOURSELF  
• Tell me about yourself.
• What do you consider to be one of your weaknesses (strengths)?
• What is unique about you?
• What qualifications do you have that indicate you will be successful in your field?
How would they relate to our position? What do you have to offer?
• What are your own special abilities?
• What new skills or capabilities have you developed over the past year?
• What have you done which shows initiative and willingness to work?
• What are your greatest work and non-work accomplishments during the past two
years?
• Describe three things that are most important to you in a job?
• What motivates you?
• What have you been doing since your graduation from college? Since you left your
last job?
• How would a co-worker, or friend, or boss describe you?
• What are your interests outside of work, college?
• What qualities do you admire most in others?
• How would you describe your own work style?

QUESTIONS ABOUT YOUR CAREER GOALS
• Where do you see yourself five/ten years from now?
• What type of position are you interested in?
• What are your salary requirements--short term/long term?
• What is success? What personal characteristics will contribute to
your success?
• How will employment with us contribute to your career plans?
• What do you expect from a job?
• What are your career objectives - short and long term?
• This job is a total change from previous employment. How does it
fit your career goals?
• What are your location preferences?

QUESTIONS ABOUT SCHOOL EDUCATION
• How does your education relate to this position (or how does your
education prepare you for this position)?
• What activities did you engage in at college?
• What classes did you like most in college? Least? Why?
• Why did you decide to go to _______________ college?
• Why did you choose your particular specialisation?
• Describe your academic strengths and weaknesses?
• What are your plans for continuing your education?
• What career related skills do you possess as a result of your
academic preparation?
• What have you read recently in your field?

PREVIOUS EXPERIENCE QUESTIONS
• What have you learned from your past jobs?
• How often, and in what way, did you communicate with your subordinates and
superiors?
• What were the biggest pressures on your last job?
• What challenges did you face in your last job and how did you overcome
them?
• What were some of your biggest achievements in your last job?
• How did your job description for your last job change while you held it?
• What specific skills acquired or used in previous jobs relate to this position?
• How does your previous experience relate to this position?
• Why did you leave your last job?
• What did you like most/least about your last job?
• Whom may we contact for references?

QUESTIONS SPECIFIC TO THE COMPANY/JOB
• Why should we hire you?
• Why do you want to work here?
• What do you know about this organization?
• What salary do you expect?
• Why do you think you would like this type of position? Company?
• What kind of boss do you like to work for?
• How long do you intend to stay here?
• What do you think determines a person's progress in an
organization?
• What interests you about our product or service? How would you
improve it?
• What do you think would be your greatest contribution to our
operation?
• How do you solve problems?
• When can you start to work?
• Can you travel overnight?

Some Other Questions
• What is your biggest failure or challenge?
• How will you contribute to the class if we choose you?
• 22. How will you contribute to the campus if we choose you?
• How will you add value to the campus if chosen?
• What is your expectation from this MBA programme?
• How do you deal with failures?
• How do you deal with criticism?
• What have you learnt from your failures?
• Discuss a situation when you were a leader.
• Where else have you applied? What other calls have you received?
• ……….What is success for you?

Specific questions of Marketing
• marketing and sales
• advt
• rural marketing
• branding
• 4p….
• ……

Specific Questions of Human Resources
• Law
• Leadership
• best practices
• engagement
• retention
• analytics

• shares
• funds
• m/a
• financial calculation
• ……
Specific Questions of Finance

10 Very Quick TIPS 
Research
10- 15 Minutes before arrive
Dress the part
2-3 additional bio data (color)
Expect the unexpected questions
Firm handshake (body language)
Sit/Stand/ Eye Contact
English/ Language/Voice/Tone
Mail the thanking letter

Any questions or comments about the presentation can be sent to  

MM Bagali...... Interview and HR and HRM......

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