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Chris Horseman - Saving time with compliance training
- 1. Saving time with compliance training Chris Horseman
- 2. My background in eLearning and compliance Atari VP 80’s (nothing to do with compliance) MD Xebec 90s. First CD rom training, very early online learning. Compliance induction courses and developed Safety Sense series President McGraw-Hill Lifetime learning 00’s then MD Balance Learning – Lots of compliance Inductions. 2015 MD Engage in Learning. Safety Faster and Comply faster. Gained ROSPA, IATP, CIPD accreditation for Health & Safety, Financial Compliance, Information Security. Shortlisted for eLearning award.
- 3. The average state of compliance eLearning Who you completed any compliance eLearning? Did you enjoy it? Did it waste any of your time? Did you feel you could cheat the test? Is it the curse of the industry? “Our people hate eLearning…”
- 4. The ideal state of compliance eLearning? Your Ideas?
- 5. The ideal state of compliance eLearning – Our vision Engages Learners Respects Learners prior knowledge Addresses Learner specific needs Contextualised for work environment Pacey delivery and use of accelerated learning techniques Hard to cheat test (and right person takes it) Provides guidance at point of need Learners are safe/compliant and incidents/breeches are reduced
- 6. Saving time with compliance training Nationwide Building Society case study Annual Health & Safety training
- 7. Project drivers Time lost to H&S training in October impacting operations Need to measure successfull completion Board level directive: reduce average per person as much as possible while remaining effective Currency of content needs to be maintained without Nationwide staff intervention Maintain or improve safety standards Solution required rapidly
- 8. Audience profiles All staff at all levels Two sub-groups: new starters and refresher training Different risk profiles for different jobs (environment and tasks)
- 9. Shortlisted for: e-learning awards 2015 Course: Health and Safety Essentials Category: Best use of e-learning to ensure compliance with external regulations or internal policies Audience: all 17,000 Nationwide staff Budget: £21,000 over three years
- 10. Takeaways available at point of need– mobile phone, booklet, wallet card Memory aids (Avoid, Prevent, Control) Risk assessment checklists (Setting up your workstation) Planning tools (Winter driving) Visual reference (Asbestos bearing materials) Hotspots in your environment (custom)
- 11. Saving time with compliance training Approach is applicable to all compliance topics Ideal for customised off-the-shelf eLearning as core content is usually mandated – but most effective when direct relevance to learners situation is demonstrated We have courses covering all common Heath and Safety, Financial and Legal compliance topics.
- 12. Next Steps Adding risk management dashboard to our LMS (Highlight reasons people can’t comply) ALaRMS – Release in December Photographing learner during test and putting on certificate Other ideas? What would you like to see.
Editor's Notes
- Boredom? Wasted time particularly in re-certification? Didn’t really learn? Nothing to take away and use when you need it?