RCS 2nd Q - course program portfolio

2nd Q 2017 @ Copyright RCS
Training and Development Portfolio – Course Title Overview
Mr. Dieter MOLL | Lead Trainer and Vocational Course Designer
POLICING * OCCUPATIONAL HEALTH and SAFETY * SHEQ * SECURITY * MARITIME SECURITY
EMERGENCY RESPONSE * CRISIS MANAGEMENT * AUDIT COMPLIANCE * MANAGEMENT
SYSTEMS*GLOBAL SUPPLY CHAIN COMPLIANCE*EMERGENCY RESPONSE
Health , Safety and Security Solutions
RCS BUSINESS TRAINING
12 Charing Crescent , Parklands North Cape Town South Africa
Tel +27 (0)82 7997762 • Skype dieter.moll50
riskcontrolspecialist@gmail.com • http://riskcontrolspecialist.branded.me

About the Trainer:
Career Summary & Goals
Over the course of my career, I have been a trainer, instructional course designer and training
Supervisor / Consultant. My strength is in creating highly interactive, media rich classroom
courses that use questions, role-plays, scenarios, simulations, case studies, and practice
exercises to facilitate teaching and learning. I also have a talent for making complex subjects
easy to understand and fun to learn. I have a real passion for teaching and learning and I give
people the ongoing coaching and support they need to be successful.
As a direct line supervisor, I have led several training programs in Safety and Security, including the highly successful
ZBV Back Scatter X Ray training for the Security Directorate of Qatar Petroleum. Our training department was noted
for having dedicated training and interaction of all the regions in the company. The reason for my success has been
in fostering a team oriented (Qatari Nationals, Nepalese + Omani’s) work environment where everyone helped and
coached one another and people were acknowledged for their outstanding efforts.
Currently I run my own consultancy business named Risk Control Specialist. From home base in Cape Town, South
Africa and free lancing / consulting Internationally. I am committed to providing classroom and OJT training to job
seekers and employers.
Professional Philosophy / Mission Statement
My training philosophy is based on the Socratic method where you teach by asking questions vs. simply talking or
lecturing. This method is more engaging for the student and forces the student to figure things out for themselves,
thus more effectively cementing learning in the student’s mind. I believe in helping people learn and grow by
providing them with equal measures of challenge and support. The students’ goals and our training provide the
challenge and our ongoing coaching provides the necessary support for them to succeed.
Skills, Abilities & Marketable Qualities
1. Trainer
• Excellent facilitation skills
• Used questions, illustrations, role plays, scenarios, simulations, case studies, and practical exercises to
facilitate learning
• Well organized in my preparation, presentation, and follow-up
• Employed Adult Learning Theory in my classes
2. Instructional Designer/Course Developer
• Developed highly interactive, media rich courses with lots of practice exercises in multiple
formats (instructor-led training, computer-based training, and OJT-based training).
• Used instructional design techniques to create a Course Requirement and Instructional Design
document to present a comprehensive model for developing a course.
• Developed instructor-led training manuals and workbooks. This allowed students to review segments of the
course over again back at their office.
• Created comprehensive training databases to be used in career progression.
• Developed related classroom materials, including classroom setup instructions, class rosters,
• course evaluation forms, certificates of completion, etc.
• Created course descriptions for marketing purposes, including the course title, length, format,
• brief description, learning objectives, and prerequisites.
• Developed invaluable job aides for student to use after completing the class.
• Created a “Learning + Theory Guidelines “ library for instructors and staff to use in the classroom.

3. Training Supervisor / Consultant
• Managed a training department of 5 people, including personnel in Operations, instructional design,
course development, training, and administration.
• Created a comprehensive budget for the training department.
• Developed annual goals/objectives for the training department.
• Designed and developed state of the art training rooms with PCs, a Printer, comfortable Tables/Chairs,
Electronic Whiteboards, Projection System, Network Connectivity, Phone, etc.
• Submitted a monthly training department report outlining training sales revenue against quota, showing
usage statistics for all trainers, projecting sales for the next month, and highlighting any significant
problems needing attention by upper management.
• Created job descriptions.
• Set annual goals and objective for staff (measurable) and conducted annual performance evaluations.
Skills, Competency and Expertise
• Policy + Procedure writer
• HSE Audit + Compliance
• Analysis of HAZOPS and HAZIDS
• Industry Based Training + OJT instructor
• Port ISPS Compliance Officer (C-TPAT + ISPS)
• Hospitality + Casino Security
• Security / Safety Investigations
• Police Weapons and Tactics Trainer
• Firearms Range Instructor
• Business Development
• Safety / Security Project Implementation (using PRINCE 2)
• Safety + Security Management Systems Compliance
• Commercial + Industrial Security Operations
• Specialist Security Services
• Security Systems Expertise
• Security + Safety Risk Consultant
• Security Risk Management + Analysis
• ERP Policy Writing + Implementation
• Emergency / Disaster Planning Specialist
• Incident Command + Control
• HSEQ Hazard + Risk Analysis
• Debt + Asset Recovery
• IRCA Lead Auditor - OHSAS 18001:2007
• RABQSA Lead Auditor - ISO 28000:2007
• Counter Insurgency (Experience + Skilled Practitioner)
• Tripod Beta Full Curriculum Practitioner (Incident Analysis)
• Behavioral Safety Management Systems (BSMS) Practitioner
• Balancing Business Continuity with Safety and Security Requirements
• Security Incident and Event Management
• Experienced (up to Certificate 4) Assessment and Workplace Trainer

Index of course programs:
No. Course Title Days Main Category Page
No.
001 Active Shooter, Public Response Training and Situational
Awareness
5 Security 8
002 Accident Investigation for Trainers and Supervisors 5 Investigation 9
003 Port Facility Security Guard (PFSG) 5 Maritime Security 10
004 Port Facility Security Officer (PFSO) 3 Maritime Security 11
005 Port Facility Security Officer (PFSO) 5 Maritime Security 12
006 Accident and Injury Prevention for Petroleum Workers 5 Oil + Gas Safety 13
007 An Introduction to the Development, Implementation and
Management of ISO 9001:2008
5 ISO Standards 14
008 Behavioral Based Safety (BBS) 5 Safety 15
009 Developing a Crisis Management Strategy
5 Management 16
010 Effective Application and Compliance of OHS and Environment
Management Systems
5 Management
Systems
17
011(a) Emergency Response and Incident Investigation for Supervisors and
Managers
5 Leadership +
Management
18
011(b) Emergency Response Planning (ERP) for Supervisors and Managers 5 Leadership +
Management
19
012 Basic First Aid for the 1st Responder 5 Safety 20
013 Implementation and Continual Improvement of the Regulation
OHSAS 18001
Management
Systems
21
014 ISO / IEC 15189:2012 Medical Laboratories – Requirements for
Quality and Competence.
ISO Standards 22
015 ISO / IEC 17025:2012 General Requirements for the Competence
and Testing and Calibration of Laboratories
5 ISO Standards 23
016 Understanding the basics of OSHA Occupational Health and Safety
– General Industry course workshop
5 Safety 24
017 Public Relations and Crisis Management 5 Management 25
018 Requirements and Auditing of OHSAS 18001:2007 / 2012 5 Compliance 26
019 Root Cause Analysis with Corrective Action 5 Safety Investigation 27
020 Physical Security Training and Awareness 5 Security 28
021 The Theory and Principles of PHA / HAZOP Leadership 5 Process Safety 29

022 Training and Awareness on OSHA Construction Safety and Health Construction Safety 30
023 Training and Awareness on ISO 14001:2012 EMS 5 Environmental
Safety
31
024 Fire Safety: The Basics as a Workplace Fire Safety Facilitator 5 Fire + Safety 32
025(a) Training and Awareness on NEBOSH IGC (International General
Certificate)
5 Safety 33
025(b) Training and Awareness on NEBOSH IGC (International General
Certificate)
10 Safety 34
026 Conducting Incident Investigations and Analyses using the Tripod
Beta Methodology
5 Investigation 35
027 Warehousing and Storage in Supply Chain Management 4 Supply Chain 36
028 Training and Awareness of ISO 28000:2007 Supply Chain Security 5 Management
System
37
029 Understanding Recent trends in Environmental Performance 5 Environment 38
030 Implementation of ISO 28000:2007 Supply Chain Security with C-
TPAT Requirements
5 Security Supply
Chain
39
031 Handling Hazardous Materials and Understanding Hazard
Classification
5 Safety 40
032 Transportation of Dangerous Goods (Air, Sea , Rail and Road ) 5 Safety 41
033 Understanding Occupational Health, Safety and Environment in
Warehouses
5 Safety 42
034 RA (Risk Assessment) and HAZID Management 5 Safety 43
035 Industrial security Investigation and Report Writing Techniques 5 Security
Investigation
44
036 Accident investigation and Regulatory Procedures and reporting in
the UAE
5 Safety Investigation 45
037 Emergency Planning and Public Safety Administration 5 Safety Management 46
038 Training and Awareness of Policing Patrol Techniques
(English/Arabic Text)
5 Policing Security 47
039 Disaster Risk Reduction and Management (DDR) 5 Management 48
040 Command and Control of Incident Operations 5 Safety + Security 49
041 Training and Awareness on Environmental Risk 5 Environment 50
042 Understanding the requirements of EFQM 2010, Excellence Model
European Foundation for Quality Management.
5 Management
Systems
51
043 Transition to ISO 45001:2016 (from OHSAS 18001 Regulation)
Occupational Health and Safety Management Systems
5 Management
Systems
52

044 Effective Application of ANZI-Z10 (US Standard) for Occupational
Health, Safety and Environmental Management
5 Management
Systems
52
045 General Preventative Measures for Severe Radioactive Incidents 5 Safety 54
046 Transition to ISO 14001:2015 EMS 5 Environment 55
047 IATA Dangerous Goods Regulations (DGR) Awareness Training 5 Aviation Safety 56
048 Public Relations, Communications and Crisis Management 5 Leadership +
Management
57
049 ISO 9001:2015 - Transition and Implementation 5 Management
Systems
58
050(a) Security Co-Ordination and Crisis Management 5 Security 59
050(b) Security Co-Ordination and Crisis Management 4 Security 60
051 Preventing Workplace Violence 5 Safety + Security 61
052 1st ResponsetoPhysicalAttack,Demonstrations,StrikesandIllegalGatherings 5 Security + Safety 61
053 Safety Begins with ME, Developing a Safety Culture 5 Safety 63
054 HSEforFront-LineSupervisors 5 Safety 64
055 ManagementofHSEinOilandGasExploration 5 Safety 65
056 Aviation Emergency and Crisis Management 5 Aviation Safety 66
057 Aviation Security Management 5 Aviation Security 67
058 Becoming an Effective HSE (Safety) Professional 5 Safety 68
059 IMS, Integrated Management Systems – Effective Implementation
and Auditing of ISO 14001,9001 and OHSAS 18001
5 Management
Systems
69
060 Performing Safety Audits and Site Inspections 5 Safety Audit 70
061 (In Development) Understanding HAZMAT and HAZWOPER
Operations
5 Safety 71
062 (In Development) Conducting a Health, Safety and Environment
Impact Assessment (HSEIA)
5 Safety Audit 72
063 (In Development) Enhancing Occupational Health and Safety 5 Safety 73
064 (In Development) Conducting an Environmental Impact Assessment
(EIA)
5 Environment 74
065 (In Development) Understanding Safety and Health KPI’s (Key
Performance Indicators)
5 Safety Audit 75
066 (In Development) Understanding and Implementation of the ISPS
Code (International Ship and Port Facility Security)
5 Maritime Security 76
067 (In Development) Manual Handling 5 Safety 77
068 (In Development) Personal Protective Equipment (PPE) 5 Safety 78

069 (In Development) Project Health, Safety and Environment Review
(PHSER)
5 Safety 79

001 – (Security) – Active Shooter, Public Response Training and Situational Awareness
[5 Day]
Total chaos typically ensues in an active shooter situation. This course will give your organization the program
planning and training suggestions which will help you minimize that. We begin with what is the most critical
element of the plan - effective and timely communication to local public emergency services and simultaneously
the communication to all of your facility/property occupants. We will then outline the general deployment
guidelines for on-site security forces and their cooperation with arriving public emergency service personnel.
Establishment of a command post to coordinate the lockdown of the facility and the apprehension of the shooter
will be covered. General emergency response priorities will be discussed. The course will provide suggestions
regarding the training for response team members and the general training for all facility occupants.
An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and other
populated area. In most cases, active shooters use firearms and there is no pattern or method to their selection
of victims. Active shooter situations are unpredictable and evolve quickly.
All employees can help prevent and prepare for potential active shooter situations. This course provides
guidance to individuals, including managers and employees, so that they can prepare to respond to an active
shooter situation.
Content :
This course is not written for law enforcement officers.
Objectives
At the end of this training course, you will learn to:
• The Active Shooter Threat : an introduction to modern society’s nightmare
• Identify the controls that apply to basic security concepts
• Analysis tools to improve situational awareness and decisiveness during an incident
• Key elements of an effective Active Shooter Emergency Response Plan
• Principles for assisting emergency services during an incident
• Recognize potential workplace violence indicators.
• Describe actions to take to prevent and prepare for potential active shooter incidents.
• Describe how to manage the consequences of an active shooter incident.

002 – (Investigation) – Accident Investigation for Trainers and Supervisors [5 Day]
In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events
can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses,
property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating
a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS).
The more serious the incident the more extensive the investigation.
However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal
significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to
happen for obvious reasons, there may be things that contribute to an accident which are not always immediately
apparent. Attendance on this training course will provide you with the confidence and necessary professionalism to
enable a thorough Accident Investigation as soon as practicable after the event.
• Why and who conducts an investigation?
• Investigation methodology, the essential six-step process
• Characteristics of an effective incident/accident analysis programme
• The two major components that contribute to the cause of an incident
• Why investigations must be constructive, professional, credible and timely
• Safety Management Systems on promoting a pro-active Safety Culture
Objectives
• Develop the knowledge and skills required to investigate all adverse events.
• Understand the causes of accidents and ill-health.
• Understand the elements that combine to form an accident.
• Develop confidence & professionalism in investigating, interviewing & reporting
• Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
• Apply the legal requirements and company procedures

003 – (Maritime Security) – Port Facility Security Guard (PFSG) [5 Day]
This Security Awareness Training course builds awareness of vital security policies, procedures, and behaviors by
using a stimulating and creative approach that engages and challenges the learner. Realistic examples are presented
that add relevance and increase learner comprehension. The goal is to create informed employees who make better
decisions and lower security risk.
You need to protect your organization’s most vulnerable security endpoint—your people—with security awareness
training that will deliver the results you need to help create a security-aware culture. The course can act as the
foundation of your security awareness program and help your employees understand how good security protection
practices relate to their individual actions and behaviors.
Objectives
• Identify the controls that apply to basic security concepts
• Recognize the importance of policy, procedures and report writing in security concepts
• Develop and maintain a comprehensive and effective security access control checkpoint
• implement effective and controlled communication
• Identify the various types of situation responses and effectively respond
• Be able to respond effectively to emergency situations
• Identify the basics that apply to operating security vehicle patrols in a controlled environment

004 – (Maritime Security) – Port Facility Security Officer (PFSO) [3 Day]
This Security Awareness PFSO Training course builds awareness of vital security policies, procedures, and behaviors
by using a stimulating and creative approach that engages and challenges the learner. Realistic examples are
presented that add relevance and increase learner comprehension. The goal is to create informed employees who
make better decisions and lower security risk.
This Three-day PFSO training course will provide the Port Facility Security Officer with the necessary training to meet
their obligations under the International Ship and Port Facility (ISPS) Code. The Port Facility Security Officer must
ensure that they are meeting the correct maritime security requirements by adopting practical approaches to
interpreting and implementing measures. The course is compliant with current IMO requirements.
Objectives
Those who successfully complete this course should be able to undertake the duties and responsibilities as Port Facility Security
Officer, as defined in ISPS Code A/17.2, which include, but are not limited to:
• Conducting and initial comprehensive security survey of the port facility, taking into account the relevant Port
Facility Security Assessment;
• Ensure the development and maintenance of Port Facility Security Plan;
• Implementing and exercising the Port Facility Security Plan;
• Undertaking regular security inspections of the port facility to ensure the continuation of appropriate security
measures;
• Recommending and incorporating, as appropriate, modifications to the Port Facility Security Plan in order to
correct deficiencies and to update the plan to take into account relevant changes to the port facility;
• Enhancing security awareness and vigilance of the port facility personnel;
• Ensure adequate training has been provided to personnel performing port facility security duties;
• Reporting to the relevant authorities and maintaining records of occurrences which threaten the security of the
port facility;
• Coordinating implementation of the Port Facility Security Plan with the appropriate Company and Ship Security
Officer(s);
• Coordinating with security service, as appropriate;
• Ensuring that standards for personnel responsible for security of the port facility are met;
• Ensuring that security equipment is properly operated, tested, calibrated, and maintained, if any; and
• Assisting Ship Security Officers in confirming the identity of those seeking to board the ship when requested.

005 – (Maritime Security) – Port Facility Security Officer (PFSO) [5 Day]
This Security Awareness PFSO Training course builds awareness of vital security policies, procedures, and behaviors
presented that add relevance and increase learner comprehension. The goal is to create informed employees who
make better decisions and lower security risk.
This five-day PFSO training course will provide the Port Facility Security Officer with the necessary training to meet
their obligations under the International Ship and Port Facility (ISPS) Code. The Port Facility Security Officer must
ensure that they are meeting the correct maritime security requirements by adopting practical approaches to
interpreting and implementing measures. The course is compliant with current IMO requirements.
Objectives
Those who successfully complete this course should be able to undertake the duties and responsibilities as Port Facility Security
Officer, as defined in ISPS Code A/17.2, which include, but are not limited to:
• Conducting and initial comprehensive security survey of the port facility, taking into account the relevant Port
Facility Security Assessment;
• Ensure the development and maintenance of Port Facility Security Plan;
• Implementing and exercising the Port Facility Security Plan;
• Undertaking regular security inspections of the port facility to ensure the continuation of appropriate security
measures;
• Recommending and incorporating, as appropriate, modifications to the Port Facility Security Plan in order to
correct deficiencies and to update the plan to take into account relevant changes to the port facility;
• Enhancing security awareness and vigilance of the port facility personnel;
• Ensure adequate training has been provided to personnel performing port facility security duties;
• Reporting to the relevant authorities and maintaining records of occurrences which threaten the security of
the port facility;
• Coordinating implementation of the Port Facility Security Plan with the appropriate Company and Ship
Security Officer(s);
• Coordinating with security service, as appropriate;
• Ensuring that standards for personnel responsible for security of the port facility are met;
• Ensuring that security equipment is properly operated, tested, calibrated, and maintained, if any; and
• Assisting Ship Security Officers in confirming the identity of those seeking to board the ship when requested.

006 – (Oil and Gas Safety) Accident and Injury Prevention for Petroleum Workers
[ 5 Day]
This workshop demonstrates to employees how to prevent workplace accidents by paying attention to safety and
good housekeeping considerations. Good safety awareness and housekeeping can significantly reduce accidents
and injuries in any type of workplace. By developing good safety habits and by being aware of their work area and
any hazards associated with it, employees can reduce the potential for accidents and injuries. Areas covered in the
workshop benefits the employee and provides safety awareness.
The workshop is divided into several logical sections so information is easily understood and thus retained.
Many aspects of safety will be discussed.
Objectives
• Inspection techniques
• Hazard Recognition
• Hazard Awareness
• Hazard Abatement
• Lockout-Tagout
• Hazard-Communication
• General H2S Info and its implications
• Accident Investigations

007 – (Management Systems) – AnIntroduction to the Development,Implementation and
Managementof ISO 9001 : 2008 [5 Day]
An introduction for anyone involved in the development, implementation and management of a QMS based on ISO
9001:2008, this training course has been designed to help your organization demonstrate commitment to quality and
customer satisfaction, as well as continuously improving your quality management systems (QMS). Its objective is to
provide participants with an overview of the purpose and requirements of ISO 9001:2008 as a tool for business
improvement.
If you plan to complete other ISO 9001 training, such as internal auditing, auditor/lead auditor training or our internal
QMS auditor training, this course teaches the knowledge and understanding of ISO 9001 that underpin auditing skills.
This training develops the skills needed to assess and report on the conformance and effective implementation of
processes, and to contribute to the continual improvement of a quality management system based on the ISO
9001:2008 standard.
Objectives
• Describe the role of internal audit in the maintenance and improvement of management systems
• Explain the purpose and structure of ISO 9001:2008
• Plan and prepare for an internal audit, gather audit evidence through observation, interview and sampling of
documents and records
• Write factual audit reports that help to improve the effectiveness of the QMS
• Suggest ways in which the effectiveness of corrective action might be verified

008 – (Leadership and Management)– Behavioral Based Safety (BBS) [ 5 Day]
Behaviour-Based Safety (BBS) is the "application of science of behaviour change to real world problems" or "A
process that creates a safety partnership between management and employees that continually focuses people's
attentions and actions on theirs, and others, daily safety behaviour. "BBS "focuses on what people do, analyses why
they do it, and then applies a research-supported intervention strategy to improve what people do". At its very core,
BBS is based on a larger scientific field called Organizational behaviour management.
In a safety management system based upon the hierarchy of hazard control, BBS may be applied to internalise
hazard avoidance strategies or administrative controls (including use of PPE), but should not be used in preference
to the implementation of reasonably practicable safety measures further up the hierarchy.
To be successful a BBS program must include all employees, from the CEO to the front-line workers including hourly,
salary, union employees, contractors and sub-contractors. To achieve changes in behaviour, a change in policy,
procedures and/or systems most assuredly will also need some change. Those changes cannot be done without buy-
in and support from all involved in making those decisions
BBS is not based on assumptions, personal feeling, and/or common knowledge. To be successful, the BBS program
used must be based on scientific knowledge.
Objectives
• Understand accident causation theories
• Be able to outline the principles of measuring health and safety performance
• Understand the key factors that led to several international disasters
• Be able to outline the methods and systems available to conduct risk assessment
• Understand human failure; its causes and consequences
• Understand the effects on behavior at work of experience, excellence, education and training
• Understand organization and management factors contributing to human failures
• Understand factors that may promote a positive health and safety culture

009 – (Management) – Developing a Crisis Management Strategy [ 5 Day]
This course is designed to show delegates how to create a crisis management procedure that is both workable and
flexible. By its very nature, a 'crisis' is something that usually happens unexpectedly. Then it must be dealt with; often
with limited, or inadequate, resources. Even companies that have crisis management procedures often find that when
put to the real test, they are cumbersome and unworkable. This course uses case studies of different crises from the
business and corporate world. It examines good and bad examples of crisis management and 'crisis mismanagement'.
In any crisis management planning, the first thing to ask is "What possible crises could we face?".
The second is, "What resources do we have, or need, to deal with each of these possible scenarios?".
So how good is your organization at seeing potential crises and planning for them? This course will teach the core
skills needed to put together a strategy that is both realistic and practical, and which has the best chance of success,
when (not 'if') the unexpected happens. Every experience of a disaster has shown how normal people may have to
rise to the tests of a crisis, which includes securing the reputation of their company / organization and getting out of
difficult situations. These people may have to handle the media and competition, aiming at knocking them down.
The most important element of crisis management is to ensure that the continuity of the company / organization is
maintained, and rises above the short-term challenges of the crisis.
Objectives
• Delegateswill learn the key skillsof crisis management
planning
• Delegates will be able to anticipate many of the issues
and incidents that could go wrong with regards to the
company / organization.
• They will learn how to identify the root causes of the
problem and communicate facts in a clear and
effective manner.
• Theywillhavea clearunderstandingoftheelementsinvolved in goodcrisismanagement
• Theywillleavewiththetoolsandskillsrequiredtocreateaworkableandrealisticcrisismanagementprocedureintheir
organization

010 – (Management Systems) – Effective Application and Compliance of
Occupational Health, Safety and Environment Management Systems [5 Day]
A rewarding and ever-developing field, occupational health , safety and environment involves ensuring that
people's welfare and wellbeing at work is taken care of. From helping to prevent work-related illness and stress
to understanding how motivation can impact on health, the work is varied and constantly developing. It allows
you not only to improve the quality of people's lives, but to do so in an area where, owing to the very nature of
the employer-employee relationship, it can often be hard for individuals to put their health first.
The course will cover factors affecting health and safety at work; different approaches to occupational health;
hazards such as chemicals, plant, equipment, electricity, fire, explosive materials and biological hazards; health
and safety in high-risk industries, such as agriculture, construction and manufacturing; developing an
organisation's safety policy; accident reporting; legislation, policy and ethics; and preventing pollution. You'll also
study occupational psychology - how both the culture, psychology and management of a workplace, and
individuals' behaviour, attitudes and motivation affect health and safety, and how to deal with psychological
hazards in the workplace.
Objectives
• Recognize the differences between a program and a management system
• Demonstrate leadership in the development and implementation of a health and safety/environmental
• management system
• Understand the PDCA approach used in management system standards
• Know the elements of a health and safety management system and an EMS and how to apply them
• Identify the differences in elements of OHSAS 18001:2007 .
• Develop the necessary procedures, policies and other related documents required for OHSMS or EMS
• implementation
• Understand how to meet the requirements of the OHSAS 18001 Regulation

011(a) – (Leadership and Management) – Emergency Response and Incident
Investigation for Supervisors and Managers [ 5 Day]
Emergency Response & incident Investigations are part of good governance. Don't let a crisis manage your company,
but learn how to design a strategy and build the team that can successfully manage the crisis. In this course, the
latest standards in the field will be reviewed and new and innovative techniques will be demonstrated. You will
systematically learn and practice ways to create, train and exercise a crisis management team (CMT) in your
organization.
And as Emergency management is the continuous process by which all individuals, groups, and communities
manage hazards to avoid or ameliorate the impact of disasters resulting from the hazards. This course will provide
delegates with the knowledge and skills necessary to design implement and monitor effective risk assessment and
emergency management systems for their organization.
The results of a comprehensive accident report can help organizations pinpoint the cause of the accident. This
information can then be used to prevent future accidents, which is the primary purpose of accident investigation. This
course teaches how to lead investigations and root cause analyses using various techniques
Objectives
• Learn the fundamentals of emergency response
• Describe the minimum resources required for managing responses to an emergency situation
• Coordinate with other emergency response team members
• Evaluate any Emergency Management Plan/procedure and recommend actions to improve it
• Describe the main components of an Emergency plan
• Explain the Incident Command Structure, ICS
• Describe the roles / responsibilities / competency of key personnel of an ICS
• How to meet regulatory requirements for incident investigations.
• How to develop and implement a structured program.
- Designed for learning from incidents.
- Why and how to define misses.
- How to train others to recognize and report incidents.
- Includes planning for trending of data.
• How to initiate and conduct an investigation.
- Establishing an effective team quickly.
- Methods for collecting different types of data, including effective interviewing skills.
• How and when to apply causal factor and root cause analysis for investigating process and non-
process incidents.
• How to develop appropriate recommendations to address root causes at various levels to avoid future
incidents.
• How to structure reports.
• Discover how to design and structure an effective crisis management strategy that will help your
organisation minimize loss whilst maintaining your ability to continue business and protecting your
business image
• Establish clear, defined and concise lines of communication, responsibility and action, thereby ensuring
a reasonable and correct response to crisis situations

011(b) – (Leadership and Management) – Emergency Response Planning (ERP) for
Supervisors and Managers [ 5 Day]
The training workshop will explore the nature of operational crisis management and recovery from the perspective of
managers responsible for implementing Emergency Response Plans and maintaining capability. Delegates will
explore the nature of risk and the steps required to develop effective crisis management plans.
The skills of crisis management will be rehearsed in a series of desktop exercises and the nature of organizational
learning will be explored through case studies.
Objectives
• Describe your company responsibilities within the regulatory framework governing crisis management
• Complete a crisis risk analysis
• Describe the stages in the planning required for effective crisis management and recovery
• Implement an Emergency Response Plan
• Identify the skills required is a crisis management team
• Understand the relationship between SMS and ERP
• Conduct live exercises with confidence

012 – (Health and Safety) - First Aid for the 1st Responder [ 5 Day]
Most medical scenarios involve making immediate tactical and critical medical decisions under intense stress and
possible imminent danger.
You will leave this course equipped with the knowledge, skills, and techniques needed to take timely action in the
prevention of medical injuries or deaths. Training included in this course meet the three goals of Tactical 1st Response,
Casualty Care, treatment of patients, prevention of further casualties, and completion of your “duty of care”.
Objectives
This training addresses the four preventable deaths you might face as a first responder, which are excessive
bleeding, airway management, chest wall trauma, and hypothermia.
• Patient Assessment and management
• Wounds and burns
• Trauma and hemorrhage management
• Thermoregulation
• Musculoskeletal/Splints
• Anaphylaxis including lab
• Arthropod basics
• Lightning
• Submersion
• Remote medicine
• Individual First Aid kits
• Familiarization with basic military medical tactics
• International travel preventive strategies

013 – (Management Systems) – Implementation and Continual Improvement of the
Regulation OHSAS 18001:2007 [5 Day]
This five-day highly interactive course is ideal for those seeking to develop their professional skills in planning,
implementing and reporting effective audits in health and safety and provides an in-depth understanding of the
Occupational Health and Safety Assessment Series (OHSAS) 18001:2007 model.
It is a legal responsibility for a company to have developed its health and safety policy and arrangements. Many
companies who are keen to progress beyond legal compliance and improve the way their health and safety system
operates are now turning to OHSAS 18001:2007 as their method of choice and as a means of demonstrating the
systems credibility to existing and potential customers and to other interested parties.
This course is invaluable for health and safety professionals who wish to develop their skills. It is particularly useful
for those people who regularly assess the health and safety performance of companies. It is also essential for any
serious health and safety practitioner with a responsibility to design, implement and manage a health and safety
management system that meets the requirements of OHSAS 18001:2007.
Objectives
• Occupational Health & Safety Awareness
• Emergency preparedness  
• Occupational Health & Safety Policy Statement  
• Auditor skills
• Overview of Health and Safety legislative requirements Implementation techniques  
• Risk Assessment Methods (including HAZOP & HAZAN)
• Roles and Responsibilities
• Nonconformity categorization and reporting  
• Planning, execution, reporting and follow-up

014 – (Management Systems) – ISO / IEC 15189:2012 Medical Laboratories –
Requirements for Quality and Competence [5 Day]
“Understanding ISO/IEC 15189 - Accreditation Requirements for Medical Laboratories” course is designed to meet
the needs of all personnel in a medical laboratory who require a sound understanding of laboratory accreditation
requirements.
ISO/IEC 15189 is an international quality management system standard designed specifically for medical
laboratories. It outlines the controls required to manage risks that may have an impact on the validity of
examination results, and tools to help the laboratory to improve its operations and customer satisfaction. ISO /IEC
15189's requirements are designed to apply to all types of human pathology testing and therefore often need to be
interpreted with respect to the type of testing concerned, and the techniques involved.
This five-day session is delivered as a practical workshop interacting with the standard, discussing common
challenges when implementing the requirements, and exploring possible solutions within the context of the
accreditation requirements.
* Purposes of the standard and the history of accreditation requirements
* How the standard applies to the laboratory process
* Structure of the standard
* Management and technical clauses of ISO/IEC 15189 (a facilitated discussion
will occur with each clause).
Objectives
* An understanding of the medical testing accreditation requirements
* Ability to apply the requirements of ISO/IEC 15189, including supplementary requirements, to your own facility
* Identify the purpose and interaction of the management system and technical requirements
* Implement these requirements to ensure added service to customers and enhanced confidence in the facility's
results.

015 - (Management Systems) – ISO / IEC 17025:2005 General Requirements for the
Competence of Testing and Calibration of Laboratories – [5 Day]
This course is an introductory look at ISO/IEC* 17025 and its requirements for demonstrating the technical
competence of testing and calibration laboratories. In this course, you will be introduced to the accreditation process
and you will also gain insight into the interpretation of the requirements of this international laboratory standard.
*ISO – International Standards Organization
*IEC – International Electro Technical Commission
This course will illustrate the ISO17025 requirements for testing laboratories, relevant to the operation of their
management system, technical competency, validity of analytical results, and the use of Laboratory Information
Management Systems (LIMS) as a tool in satisfying the above. In particular, the importance of LIMS implementation
in meeting the traceability requirements of ISO 17025 will be addressed.
The course will also demonstrate the compliance of ISO 17025 with those ISO 9001 and GLP (Good Laboratory
Practice) requirements that are relevant to the scope of testing services. In addition, Management and Technical
personnel of analytical laboratories will recognize the dire need of implementation of the Standard within their
Organization in order to satisfy the needs of their customers and general market needs (e.g. Regulatory Authorities
and organizations providing recognition).
This course will feature:
• Management requirements of ISO 17025 Quality manual, Document control, Tenders, Suppliers, Service to
the customer, Internal audits
• Technical requirements of ISO 17025 Personnel, Equipment, Traceability, Reference standards, Sampling,
Quality assurance of results, Test Certificates, O & I’s
• Definition of Laboratory accreditation: Accreditation Bodies (AB’s) and Multilateral Agreements (MLA, MRA,
ILAC) on cross frontier recognition of accreditation
• Basic guidelines on the design of a LIMS
• Implementation of a LIMS, in the context of ISO 17025
Objectives
By the end of this course, participants will be able to:
• Understand and implement Good Laboratory Practice (GLP) in their
organizations.
• Comprehend the importance of assuring quality of test and calibration results
• Apply traceability from sample receipt and analysis scheduling until delivery of results, through the
implementation of LIMS
• Design LIMS on the basis of ISO 17025 requirements.
• Realize the need for continuous review and improvement of LIMS systems, based on market and regulatory
requirements

016 – (Safety) – Understanding the Basics of OSHA Occupational Health and Safety –
General Industry Training Course [5 Day]
This workshop demonstrates to employees how to prevent workplace accidents by paying attention to safety
and good housekeeping considerations. Good safety awareness + housekeeping can significantly reduce
accidents and injuries in any type of work environment. By developing good safety habits, and by being aware of
their work area and any hazards associated with it, employees can reduce the potential for accidents and
injuries. Areas covered in the workshop benefits the employee and provides safety awareness.
The workshop is divided into a number of logical sections so information is easily understood and retained.
The OSHA General Industry Training course is a comprehensive safety program designed for anyone involved in
general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides
complete information on OSHA compliance issues.
• Module 1A: Introduction to OSHA and the OSH Act
• Module 1B: Basic Safety Orientation
• Module 2: Walking & Working Surfaces
• Module 3: Emergency Action Plan
• Module 4: Hazardous Materials
• Module 5: HAZWOPER
• Module 6: Personal Protective Equipment
• Module 7: Confined Spaces & Permit Required Confined Spaces
• Module 8: Lockout/Tagout
• Module 9: Materials Handling & Storage
• Module 10: Machine Guarding Safety
• Module 11: Welding, Cutting, and Brazing
• Module 12: Electrical Safety
• Module 13: Hazard Communication
• Module 14: Hazardous Substances & Industrial Hygiene
• Module 15: Bloodborne Pathogens
• Module 16: Record Keeping & Reporting
• Module 17: Workplace Violence
• Module 18: Safety and Health Programs
• Module 19: Ergonomics
• Module 20: Hazards of Asbestos in the Workplace
• Module 21: Lead Safety in the Workplace
• Module 22: Ionizing and Non-Ionizing Radiation Safety
• Module 23: Formaldehyde Awareness
• Module 24: Process Safety Management of Highly Hazard Materials

017 – (Management) – Public Relations and Crisis Management [5 Day]
This course surveys the function of public relations and its role in contemporary organizations. It will view public
relations as a strategic management process that is aimed at helping organizations enhance their effectiveness
through strong reputations and mutually beneficial relationships with key stakeholders. Although this course will
analyze the role of public relations in corporations, it will also discuss the management of public relations in other
types of organizations such as non-profits, communications agencies and government institutions. Throughout this
course, the function of public relations will be contextualized by addressing the link between its generic principles and
culture sensitive practices.
Through this course, students will acquire the following:
• Understanding on how to apply sound PR techniques as part of the
company’s overall communications strategy.
• Skills on how to create and effectively communicate public messages.
• Understanding of the mechanics of media relations and how to use the appropriate media most
effectively.
• Greater appreciation of corporate communications, brand and reputation management.
• Understanding the concept and importance of good corporate governance, CSR, business ethics
and corporate accountability.
• Understanding of what role PR plays in Crisis Management.
• To create an understanding about public relations and its role in contemporary organizations and society
• To learn about the evolution of public relations
• To create awareness about the importance of ethics, professionalism and responsibility in the field of public
relations
• To learn about the public relations process through stages such as research, planning, implementation, and
evaluation
• To be able to identify and understand various organization’s stakeholders
• To understand various public relations strategies such as media relations, internet and social media, events
and meetings
• To demonstrate the diversity of organizations (e.g., corporations, non-profits, etc.) that engage in public
relations
• To show the global nature of the field of public relations
• To develop students’ critical and analytical thinking skills about public relations cases and campaigns
• To provide students with opportunities to develop a public relations campaign

018 – (Compliance) – Requirements and Auditing of OHSAS 18001:2007 / 2012 [5 Day]
Auditing BS OHSAS 18001:2007 and 2012 (versions) is a theory-based 5
day course which focuses on teaching students an effective approach
for auditing occupational health and safety (OH&S) management systems. The primary objective of this training
course is to
instruct OH&S auditors/employees in the principles and practices specific to auditing for conformance with
BS OHSAS 8001:2007 and 2012 versions , including planning of and preparing for the audit,audit practices, and
reporting audit findings.
This internal auditor workshop is intended to provide a general appreciation of OH&S Management Systems auditing
auditing that will equip attendees with the skills necessary to actively participate in internal and second=party audits.
Objectives
At the end of this training course, you will learn to/about:
• Safety Programs,
• Inspections and Audits,
• Safety Meetings and Tool Box Talks,
• Hazard Awareness,
• Hazard Abatement,
• Accident Investigation,
• Accident Reporting including Near Miss Incidents
• PPE
• Inspection techniques
• Hazard Recognition
• Hazard Awareness
• Hazard Abatement
• Lockout-Tagout
• Hazard-Communication
• General H2S Info and its implications
• Accident Investigations

019 – (Safety Investigation) – Root Cause Analysis with Corrective Action [5 Day]
Root cause analysis involves searching backwards from an undesirable effect or outcome to identify its causes.
While "root cause" implies that there is a single cause responsible for a given problem, some effects actually
have multiple causes that trigger them. Sometimes the multiple effects are independent of each other; other
times, causes are interrelated where, if one cause is removed, the problem can no longer occur.
We all know that it is important to contain problems as soon as they occur or are discovered. However, what we
generally see with problems are symptoms of the problem. The root cause is rarely apparent. While it is
important to initiate an interim containment plan as soon as a problem occurs, it is even more important to invest
the time and energy to identify and address the root cause or causes of those problems they so that they are
less likely to occur in the future.
Root cause analysis with corrective action is about getting to the source of a problem and then correcting it for
good.
Objectives
• Learn how to establish an effective team environment for root cause analysis.
• Clarify what the problem is and is not.
• Beginning with that symptoms of the problem, map a trail from the symptom to the root cause(s).
• Using data and investigative tools, identify the root cause..
• Implement measures to ensure the gains made are held.
• Recognize common barriers to root cause analysis and apply techniques to overcome those barriers.
• Generate ideas to solve the root cause problem and select the most appropriate solution using matrices.

020 – (Security) – Security Training and Awareness [5 Day]
This Security Awareness Training course builds awareness of vital security policies, procedures, and behaviors
presented that add relevance and increase learner comprehension. The goal is to create informed employees
who make better decisions and lower security risk.
You need to protect your organization’s most vulnerable security endpoint—your people—with security
awareness training that will deliver the results you need to help create a security-aware culture. The course can
act as the foundation of your security awareness program and help your employees understand how good
security protection practices relate to their individual actions and behaviors.
 Basic Security and Awareness Concepts
 Access Control Management
 Security Communications including report writing
 Security Situation Response
 Traffic Operations
 Security Patrols – Vehicle including search techniques
 Intrusion Detection
The main objective of this security management course is to provide comprehensive training in order to enhance
professionalism and skills in public and private sector security management.
Specific Objectives
• Learners will acquire knowledge, skills and attitudes on security management
• Learners will understand the administration of public safety and security organizations.
• Learners will understand their roles in an integrated public and private sector security system.
• Learners will establish a pool of knowledge that will lead to professionalism in the public and private security
sectors.
• Learners will understand the role of legal, criminology and behavioral sciences knowledge in security
practice.
• Learners will demonstrate the application of security management principles in crime prevention, safety
and loss prevention
TRAINING OUTCOMES
Learners will benefit from the program in the following ways:
• Improved performance for public and private safety and security personnel.
• Enhanced professionalism
• An integration of public and private sector security.
• Expanded job market opportunities

021 – The Theory and Principles of PHA / HAZOP Leadership (5 Day)
This 5-day PHA / HAZOP theory course is designed to deliver expert instruction on how to successfully plan and
execute Process Hazards Analysis (PHA) studies efficiently and effectively. This includes understanding the
principles behind each of the major PHA methods (HAZOP, What-if ?, Checklist, FMEA), learning how to deal with
challenging personalities within the PHA team and how to avoid common pitfalls and traps so your PHA studies run
smoothly.
Provide knowledge and skills to prepare the participants to be able to effective prepare and facilitate (lead) PHA’s
within their organization.
.
Objectives
How to perform a PHA to meet PSM requirements for initial PHAs and management of change analyses including
these critical elements:
• Preparing for the PHA (Process Hazard Analysis)
• Scoping the PHA
• Collecting information
• Selecting the team
• Leading a meeting
• Documenting results
• How to analyse operating procedures for critical accident
scenarios
• How and when to apply HAZOP, FMEA, and/or what-if/checklist analyses methods to any process system in any
industry such as chemical, petroleum, pulp and paper, explosives, mining, iron and steel, pharmaceuticals, and
consumer products

022 – (Safety) – Training and Awareness on OSHA Construction Safety and Health
[5 Day]
This course provides construction personnel and entry level workers an overview of the basic hazards that may be
encountered on a construction site, how site safety is organized and implemented as well as which areas fall under
the umbrella of OSHA’s jurisdiction.
Students will gain a basic understanding of how regulations and OSHA safeguards operate to protect both workers
and employers, and how they can benefit personally from a better understanding of OSHA standards. During the
course, Students will learn the following training modules:
• Introduction to OSHA Construction Safety and Health
• Electrical Safety
• Fall Protection,
• Struck-By & Caught-Between Accidents
• Personal Protective Equipment (PPE)
• Scaffolds
• Cranes
• Power Tools
• Excavations
• Materials Storage
• Demolition
• Hazards in Communication
Modules encompass the following construction and project management themes:
• The foundations of CHS management.
• Health and safety management plans for construction projects.
• The role of CHS in tender submissions and cost estimations.
• Establishing the fundamentals of construction health and safety organisation.
• Establishing effective health and safety consultation, co-operation and promotion.
• Sub-contractor health and safety compliance risk.
• Employee wellness in the construction work environment.
• Hazard identification and risk assessment programmes and controls.
• Site or camp-establishment risk.
• Explain OSHA’s purpose and how its standards serve to make the workplace safer for construction workers
• Discuss the major areas in construction to which OSHA standards apply, and what those standards
mandate
• Name overall safety practices relevant to the construction industry, and explain what precautions to take
against hazards on the job

023 – (Management Systems) – Training and Awareness of ISO 14001:2015
(EMS) [5 Day]
ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its
environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its
environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system,
which provide value for the environment, the organization itself and interested parties. Consistent with the
organization's environmental policy, the intended outcomes of an environmental management system include:
• enhancement of environmental performance;
• fulfilment of compliance obligations;
• achievement of environmental objectives.
ISO 14001:2015 is applicable to any organization, regardless of size, type and nature, and
applies to the environmental aspects of its activities, products and services that the organization determines it can
either control or influence considering a life cycle perspective. ISO 14001:2015 does not state specific environmental
performance criteria.
Objectives
• How to adapt your auditing technique to accommodate the new and amended requirements in ISO 14001:2015.
• How to audit the new requirements concerning organisational context and the application of a threats and
opportunities approach to environmental management.
• How to audit top management commitment and leadership.
• How to audit processes and their interaction with other processes.
• The importance of environmental management for the organisation and its customers.
• the purpose of an environmental management system and the business and societal benefits of improving
environmental performance
• the Plan-Do-Check-Act framework with regards to ISO 14001
• the interrelationship between management responsibility, context of the organization, environmental policy,
environmental planning, implementation of policy, operational control, checking of performance, management
review and continual improvement
• essential terminology to help you interpret and audit ISO 14001 requirements defined in ISO 14001
• the difference between compliance obligations and conformance with ISO 14001
• to plan and conduct an interview with top management
• how to plan, conduct, report and follow up an audit of an environmental
management system to establish conformity (or otherwise) with ISO
14001 and in accordance with ISO 19011 (and ISO 17021 where
appropriate)
• to prepare an on-site audit plan that establishes effective audit trails
across processes and between members of an audit team

024 – (Safety) – Fire Safety: The Basics as a Workplace Fire Safety Facilitator [5 Day]
The workplace fire safety facilitator is a vital individual in the development, planning, implementation and evaluation
of a workplace fire safety (fire prevention and fire protection) program. The facilitator achieves this through effective
communications, facilitation, being a role model, and actively promoting fire safety at work. This five-day training
program and its assignments are designed to strengthen this capacity. Goal The goal of the Workplace Fire Safety
Facilitator Training Course is to develop the participant’s knowledge and skills so they are prepared to assist and
influence the development and implementation of a workplace fire safety program and a fire safety culture.
Fire Safety: The Basics provides guidance on fire safety basics, including the causes of workplace fires, prevention
practices and guidelines for evacuation, the correct use of fire extinguishers for different classes of fires and tips on
first-aid procedures for common fire-related injuries. This course is recommended for supervisors, facilities managers
and staff, fire safety team members, health and safety committee members and workers who require basic safety
awareness.
Topics focus on the causes of fires, fire prevention practices, evacuation planning, combating fires and fire related
injuries.
Objectives
On successful completion of the course, participants will have the required
knowledge, skills and information to:
• Verbally define the role of the workplace fire safety facilitator
• Describe at least three actions to prevent fire, and three
measures to raise awareness of fire issues
• Describe three steps to set up an external assembly point and three steps to set up an employee
accountability system
• Describe the means of raising awareness of fire safety through communications and training
• Explain at least three the steps necessary to prepare a fire safety information session, and
demonstrate presentation skills and discussion animation
with another participant
• Explain the role of the emergency evacuation warden in
support of evacuation
• List four different types of fire extinguishers and explain
whether they should be used in support of evacuation
• Explain how fire safety fits into a company’s occupational
safety and health structure
• Describe the process for the development of a company
fire safety directive
• Develop an action plan based on three fire safety priorities
and describe how to formulate a presentation to
management

025 (a) – (Safety) – Training and Awareness on NEBOSH IGC (International General
Certificate (5 Day)
This NEBOSH International General Certificate training and awareness course has been developed
for multinational organisations in all sectors, mindful of international standards or directives and at the same
time adaptive to local needs. It seeks to provide an excellent underpinning knowledge of health and safety, as
well as a sound basis for evaluating (and managing) potential hazards and risks. The syllabus incorporates
international, technical and other standards where they exist. In other cases, requirements and practices that
represent 'good practice' are followed.
This course is a shortened must-have introduction to students that want to sit for the
UK National Examination at a later stage.
Upon completion of this course, you will be able to:
• Have understanding and knowledge of all aspects of IGC including
IGC 1 and IGC 2 as well as IGC 3, the written assessment.
• Identify workplace hazards and offer advice on corrective and preventative measurements.
• Understand the role and objectives of the International Labour Organisation
• Plan and implement an effective health & safety policy
• Influence behaviour to create a positive health & safety culture throughout an organisation
• Undertake risk assessments and accident investigations and recommend suitable action
• Undertake a health & safety audit
• Undertake a “MOCK” sample exam to prepare for the UK certification.
Includes sample exam questions, documents and study aids as
student handouts

025 (b) – (Safety) – Training and Awareness on NEBOSH IGC (International General
Certificate (10 Day)
This NEBOSH International General Certificate training and awareness course has been developed
for multinational organisations in all sectors, mindful of international standards or directives and at the same
time adaptive to local needs. It seeks to provide an excellent underpinning knowledge of health and safety, as
well as a sound basis for evaluating (and managing) potential hazards and risks. The syllabus incorporates
international, technical and other standards where they exist. In other cases, requirements and practices that
represent 'good practice' are followed.
This course is a must-have introduction to students that want to sit for the
UK National Examination at a later stage.
Upon completion of this course, you will be able to:
• Have understanding and knowledge of all aspects of IGC including
IGC 1 and IGC 2 as well as IGC 3 , the written assessment.
• Identify workplace hazards and offer advice on corrective and preventative measurements.
• Understand the role and objectives of the International Labour Organisation
• Plan and implement an effective health & safety policy
• Influence behaviour to create a positive health & safety culture throughout an organisation
• Undertake risk assessments and accident investigations and recommend suitable action
• Undertake a health & safety audit
• Undertake a “MOCK” sample exam to prepare for the UK certification.
Includes sample exam questions, documents and study aids as
student handouts

026 – (Investigation) – Conducting Incident Investigations and Analyses Using the
Tripod Beta Methodology (5 Day)
Developed in the early 1990s, Tripod Beta is an incident investigation and analysis methodology designed in
line with the human behavior model. It was explicitly created to help accident investigators model incidents in a
way that allows them to understand the influencing environment and uncover the route organisational
deficiencies that allowed that incident to happen.
In the Tripod Beta methodology the investigation process goes hand-in-hand with the analysis process. From
the preliminary investigation report, possible Tripod Beta models of the incident are produced which leads to
further investigation and fact finding which in turn leads to a validation and refinement of the model. This
continues until all relevant facts have been identified and the ‘Tripod Beta tree’ accurately reflects the incident.
The result is a saving in time and effort, a deeper and more comprehensive analysis and a clearer
understanding of the failures that must be addressed in order to make significant and lasting improvements in
incident prevention.
Objectives
At the end of this training course, you will learn to / understand:
• Gain an excellent theoretical understanding of the Tripod Beta methodology
• Understand how accidents occur and implement a more proactive approach in preventing accidents at
work
• Assist with conducting structured, well-thought-out and deeper investigations with the established Tripod
Beta methodology
• Recognise the cost of incidents and the value of investigating unwanted events
• Act as a Tripod Beta facilitator during incident investigations as a team member.
• Nature of incidents
• The Swiss Cheese model
• Sequentially timed event plot
• Tripod Beta core diagram
• Immediate causes
• Underlying causes
• Remedial actions
• Tree logic

027 – (Management) – Warehousing and Storage in Supply Chain Management
[4 Day]
This course will enable Supply Chain Professionals to understand how to improve the operations of any warehouse
by implementing lean operating processes, by intelligently managing inventory, and by establishing a performance
management program that ensures continuous improvement. An effective warehousing strategy can be a powerful
competitive weapon.
Best-practice warehouses deliver superior customer satisfaction and return on investment by functioning as a tightly-
integrated part of a company’s value chain. The purpose of this course is to show how to implement all of the essential
tools for the effective management of warehouses and stores. This module includes how to evaluate procedures and
how to improve methods by eliminating wasteful activities and excess costs.
This course will feature:
• Locating, structuring, and operating the warehouse
• Implementing Lean principles in the warehouse
• Crafting an inventory strategy using Stock Keeping Unit (SKU) segmentation
• Role of the warehouse in the value chain
• Creating a metrics program and establishing an executive KPI
dashboard
Objectives
At the end of this training course, you will learn to / understand:
A common understanding of warehouse operations management
requirements will lay the foundations for an environment where improved
skills and communication will enable the group to identify and share
opportunities for improvements throughout the operation and to break down any functional barriers within the
environment.
1. Participants will have a clear and practical understanding of the theory and best practice within the distribution
operation together with an appreciation of basic techniques of people management leading to improved individual
and team job confidence and enhanced levels of motivation.
2. Participants will find the content relevant, stimulating and motivational.
3. In providing this course, the program, based on internationally recognized standards would enhance the self-
esteem of the participants, as individuals and as a group and raise their professional standing in the organization as
a whole.

028 – (Management Systems) – Training and Awareness of ISO 28000:2007
Supply Chain Security [5 Day]
As global trade expands, so do the opportunities for criminal elements to infiltrate global supply chains. Over the
past ten years, as the legal and regulatory environments have evolved, organizations have started to address the
need for heightened security within global supply chains. With regulations increasing, security threatened, and
the need for the rapid exchange of information concerning the transport of goods from manufacturing through to
the final point of sale, there has never been a better time than now to reinforce existing security systems or
create new ones backed by effective risk and quality management principles.
What is ISO 28000:2007?
The ISO 28000:2007 standard specifies the requirements for a supply chain security
management system, linking security management to many other aspects of
business management. These aspects would include activities controlled or
influenced by organizations that impact supply chain security, such as
transportation of goods along the supply chain. ISO 28000 certification applies
to all organizations that would like to implement a security management system
and integrate their security management into their overall quality management
system such as small companies or large multinationals in the manufacturing,
service, storage, or transportation sector.
Objectives
• Allows security to be managed as a process so that the effectiveness of security management can be
measured and improved.
• Allows management to focus resources and efforts on areas with high-risk concerns (through security risk
assessment).
• Allows management to benchmark its security management efforts with international standards.
• Demonstrates to stakeholders the commitment to enforce a systematic security management.
• An understanding on International Supply Chain Security Standard, Programs and ISO 28000:2007
Security Management System requirements
• The practical knowledge and skills necessary to perform Security Risk Assessment (SRA)
• Have a clear and basic understanding of International Supply Chain Security Standard, Programs and
ISO 28000:2007 Security Management System requirements.
• Conduct an effective Security Risk Assessment (SRA).

029 – (Safety) – Understanding Recent Trends in Environmental Performance [5 Day]
This course is a study of the current practices and policies pertaining to the development, implementation and
maintenance of environmental management systems (EMS) in an organization. ISO standards will be examined
and case studies will be used to highlight the key factors involved with EMS implementation. The process of
assessing environmental impacts and aspects and implementing continuous improvement measures will be
addressed. Comparable health and safety management systems will be examined to reinforce management
system concepts.
• Standards
• Life cycle assessment
• Environmental aspects
• Communication
• Monitoring and measurement
• Occupational Health and Safety Systems
• Environmental performance evaluation
• Concepts and scientific foundations for the evaluation of environmental performance.
• The motives and justifications interest environmental performance assessment
• ISO 14001 environmental management system.
• Systematic evaluation of environmental performance.
• Environmental performance evaluation methods.
• Balanced Scorecard as a tool to evaluate the environmental performance.
• Environmental performance evaluation criteria.
• Obstacles environmental performance evaluation.
Objectives
Upon successful completion of this course, the student will have reliably demonstrated the ability to:
• Identify the components in various environmental and health and safety management systems.
• Document environmental aspects and impacts and health and safety hazards and risks for selected
activities
• Develop an environmental policy for an organization.
• Develop environmental objectives and monitor their implementation.
• Perform a life cycle assessment for a selected product or service.
• Apply standard environmental, health and safety auditing principles and practices to environmental
• management systems.
• Develop and implement a basic environmental management system in an organization.
• Integrate environmental, health and safety, and quality management systems.

030 – (Management Systems) – Implementation of ISO 28000:2007 - Supply Chain
Security with C- TPAT Requirements [5 Day]
ISO 28000:2007 specifies the requirements for a security management system, including critical aspects to ensure
supply chain security. Security management is linked to many other aspects of business management. These aspects
include all organization-controlled activities that affect or influence supply chain security. These aspects must be
clearly considered, where and when they influence security management, including the transport of goods along the
supply chain.
ISO 28000:2007 is applicable to organizations of all sizes, from small businesses to multinationals, who want
production or supply chain security at every stage during the manufacture, maintenance, storage or transport of
goods.
This training workshop has been designed to introduce you to the U.S. Customs – Trade Partnership Against
Terrorism (C-TPAT) program, the history of the C-TPAT program and how it benefits an organization’s standing in
the international trade arena.
• Self-analysis of the measures in place at your business;
• Study of the security manual to be written;
• Policy statement, vision and corporate mission;
• Description of facilities;
• Emergency measures;
• Physical security;
• Security procedures;
• Staff safety;
• Procedures related to business partners (suppliers and others);
• Corporate code of conduct;
• Training and awareness;
• Access control policy;
• Documents policy;
• Sample documents;
• Discussion of cases studies and solution templates.
During each of this 5 day workshop you will cover the relevant parts of the ISPS Code as well as
C-TPAT Training and learn about an organization’s security processes,how to identify corrective actions and
establish improvement plans to address weaknesses.
We also cover a customer’s compliance with C-TPAT and when periodic auditing of their commercial processes
is due. This extends to the compliance of security systems and procedures of prospective, or contracted, third
party suppliers, manufacturers, freight forwarders and similar service providers. With this knowledge you can
accurately assess the customer’s security requirements, based on a risk assessment of the entire supply chain.

031 – (Safety) – Handling Hazardous Materials and Understanding Hazard Classification
[5 Day]
This course is ideal for those companies which uses, store and trucking large quantities of hazardous materials such
as bulk diesel fuel and liquids, hazardous bulk materials to help them to minimize the risk to employees and the
environment.
• Introduction about hazardous materials
• The regulations governing importing, transportation, handling, storing and usage of hazardous material.
• Hazmat identification methods
• Hazmat classification and division.
• Hazmat routes of entry, health effects and control.
• Material Safety Data Sheet.
• Personal Protective Equipment Levels.
• Hazmat emergency preparedness and response.
(spills management, first aid, firefighting)
Objectives
Upon successful completion of this course, the student will have reliably demonstrated the ability to
•
• Describe the categories/classes of hazmat.
• Understand how to identify hazmat.
• Understand the routes of entry, health effects and control of Hazmat.
• Understand and apply clearly the Material Safety Data Sheet (MSDS).
• Understand how to use different types of PPEs to control Hazmat risk exposure.
• Understand the management system for Hazmat Risks & Impacts within the facility and community.
• Understand the national and international regulations governing the transportation, handling, storing and
using chemicals to ensure that these processes are all carried out safely.
• Understand the emergency preparedness and response plan to deal with Hazmat emergencies to minimize
the consequences to workers and community.
• Understand and apply the spill management techniques to prevent or minimize the consequences of spills
from hazardous materials to the environment.

032 – (Safety) – Transportation of Dangerous Goods [5 Day]
The transportation or transporting of Dangerous Goods is a complicated process. It is often taken for granted in the
overall “safety training” discussion. Think about it this way; you offer or send out a product that can pose a risk to
the safety of drivers, flight crew, dock workers, rail workers, all handlers, receivers, and employees in general. The
product is packaged incorrectly as per regulations. These regulations are developed worldwide by experts that
study and test packaging for the safe movement of hazards. You do not package to the applicable standard due to
the lack of proper training, understanding of regulations, or just negligence. The dangerous good now leaks or
releases out of a vehicle, aircraft, vessel, or train.
The importance of proper training is vital to human safety. Having the information is great. Truly knowing how to do
the task can be life altering.
Training in the proper handling of dangerous goods requires physically being able to classify, identify, package,
document, label, and overall prepare a shipment for safe transport.
Objectives
Upon the successful completion of this safety training program, participants
will understand:
• The legislative requirements (Government Regulations, CSA Standards and Manufacturers’ Guidelines and
Principles);
• The duties and responsibilities of all workplace stakeholders;
• The purpose, structure and functions of the TDG Clear Language legislation and regulations and what
constitutes ‘dangerous goods’ as described under the TDG legislation;
• Training requirements for all personnel involved in the shipping/receiving and/or delivery of dangerous
goods.
• All label, placard, handbook and checklist requirements under TDG legislation;
• Label and complete the necessary paperwork to ship TDG controlled products;
• Know emergency response procedures and contacts;
• Recognize when an Emergency Response Action Plan is required.

033 – (Safety) – Understanding Occupational Health, Safety and Environment in
Warehouses [5 Day]
A safe, orderly, efficient warehouse is a key to a successful operation. The warehouse plays an essential role in the
way goods are sent, received, stored, and circulated throughout the facility. With so much going on and so much to
keep track of, a warehouse may also have more potential for accidents than areas with more limited functions. So,
it's especially important to pay close attention to safety in the warehouse.
In this workshop, we're going to review some of the potential warehouse hazards and ways we reduce risks. There
are so many areas to cover that we can't cover every single detail on each one. The purpose of this safety course is
to get you to look at the warehouse with safety in mind—so that you'll always be alert to the hazards and always do
what's necessary to prevent accidents.
Benefits -
• Legislative compliance
• Warehouse Safety Awareness skills
• Accident Awareness & Prevention
• Basic Risk Assessment Principles
• Improved Operational Health, Safety and
Environment
Objectives
• improve participant’s awareness of safety in their daily activities.
• to assist in the development of appropriate attitudes and knowledge to enable employees to participate in
the prevention of workplace injuries and illnesses.
Participants who complete this course will have a good understanding of:
• Duties of employers and employees
• Safe working Systems
• Recognising hazards in the warehouse
• The types of dangers in warehousing
• Racking systems and the hazards
• Safe Working Loads
• Reporting incidents and accidents
• Recognising Chemical Awareness labelling
• The importance of safe working practices

034– (Safety) – RA (Risk Assessment) and HAZID Management [5 Day]
The assessment and control of risk are essential requirements for a proactive HSE management system. This
course covers the process of facilitating, analysing and evaluating hazards which involves both causal and
consequence analysis and requires determination of likelihood and risk.
The course aims to provide hands-on experience in the application of risk assessment techniques to all aspects of
production operations. It ranges from workplace/activity to the task-based risk assessments and advanced risk
assessment techniques. Analysis of the consequences of major hazards. Aspects of human error in relation to
accidents are analysed and included in the general.
▪ Conduct of Risk Assessment – Its importance & Benefits
▪ Hazard Identification & Risk Assessment Methodologies:
- Hazard Operability (HAZOP)
- Failure Mode and Effect Analysis (FMEA)
- Fault Tree Analysis (FTA)
- Event Tree Analysis (ETA)
- Job Safety Analysis
- Others
▪ Documentation of HIRA & Selection of Appropriate Approaches
▪ Designing and implementing a Risk Control Plan
Objectives
• Recognize the difference between hazard, risk and risk
assessment
• Evaluate different types of risk
• Apply risk assessment techniques
• To describe the role and structure of the HAZOP team and procedures.
• To introduce the role, responsibilities and conduct of HAZOP team leader.
• To provide sufficient hands-on experience in the application of the HAZOP
to different processes, systems and machinery.
• Develop a strategy for planning and implementing risk reduction action plans
• Develop the skills of applying advanced risk assessment techniques
• Develop a strategy for planning and implementing risk reduction action plans

035 – (Security) – Industrial Security Investigation and Report Writing Techniques [5 Day]
As technology and society rapidly change, so does the work of a Security and Risk Manager. Security is recognized
as one of the fastest growing fields in the world. In the Industrial Security investigation workshop you will develop the
knowledge and capability to investigate on many levels within a multi-discipline security organization. stronger range
of skills.
The course is Ideal for those who are required to write security reports as part of their daily role, this course
will benefit those who wish to learn new skills or develop existing ones.
Objectives
• Introduction to industrial security investigation
• Legal basis for industrial security investigation
• Concept of industrial security management
• Various types of security
• Professional code of ethics and code of conduct for security
• Personnel and agencies
• Three major divisions of security
• Physical security
• Personnel security
• How to utilize document and information security
• Basic concept on risk analysis and security hazard
• Risk analysis in investigation
• Security hazards
• Risk management alternatives and management
• Concepts of security survey, inspection and investigation
• Security survey, inspection and investigation
• Objectives and significance of a security survey
• Types of security inspection
• Elements and tools of security investigation
• Report writing techniques

036 – (Investigation) – Accident investigation and Regulatory Procedures and
Reporting in the UAE [5 Day]
In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events
can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses,
property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating
a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS).
The more serious the incident the more extensive the investigation.
However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal
significant potential for a serious future incident should the conditions be left uncorrected.
While incidents seem to happen for obvious reasons, there may be things
that contribute to an accident which are not always immediately apparent.
Attendance on this training course will provide you with the confidence and
necessary professionalism to enable a thorough Accident Investigation as
soon as practicable after the event.
• Why and who conducts an investigation?
• Investigation methodology, the essential six-step process
• Characteristics of an effective incident/accident analysis programme
• The two major components that contribute to the cause of an incident
• Why investigations must be constructive, professional, credible and timely
• Safety Management Systems on promoting a pro-active Safety Culture
Objectives
• Develop the knowledge and skills required to investigate all adverse events.
• Understand the causes of accidents and ill-health.
• Understand the elements that combine to form an accident.
• Develop confidence & professionalism in investigating, interviewing & reporting
• Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’ within the UAE Regulatory
Authority Framework.
• Apply the legal requirements of the UAE Regulatory Authority and ensure company procedures are
adhered to.

037 – (Management) – Emergency Planning and Public Safety Administration [5 Day]
This course provides an introduction to critical issues related to public safety administration and an understanding of
the laws, programs, agencies, and institutions involved in the provision of public safety. Managers in public safety
agencies and institutions deal with several challenges arising from environmental and natural disasters to the nature
and operation of correctional institutions.
Responsibilities of managers in these institutions include the development and administration of mitigation,
preparedness, response, and recovery programs to address these challenges. In addition, issues related to
community resilience, social, economic and political vulnerabilities, and ethical responses to risk management need
to be considered and understood by public managers engaged in the provision of safety to communities.
The course addresses these and other issues within the context of disaster management, homeland security, criminal
justice administration, and fire/emergency management.
This course provides a common foundation to students from various disciplines for understanding issues related to
risk, safety and emergency management issues in the public sector. It is also an introduction to all phases of
emergency management—mitigation, preparedness, response and recovery, including the social and environmental
processes that generate natural and man-made risks to public safety.
Objectives
The main learning objectives of this course are to:
▪ Provide students with an understanding of the
administrative, institutional, and organizational
framework of disaster and emergency
management
▪ Provide an understanding of the complexity of the
American federal system and how it affects policy
making, fiscal relations, and management of public safety;
▪ Develop an understanding of the social, political, and economic forces that generate natural and
manmade risks to public safety.
▪ Understand the constitutional and legal underpinnings of issues related to the administration of public
safety.
▪ Explore and understand ethical concerns and issues related to civil liberties in the context of risk reduction
and public safety.

038 – (Policing) – Training and Awareness of Patrol Techniques – English / Arabic text
[5 Day]
This workshop is aimed at the UAE Policing structure and its patrol activities but can be adapted to other
forms of patrolling.
This presentation also includes English / Arabic text to allow for better understanding.
Study of the organizational set-up of a patrol force (Security or Police) , its functions and responsibilities, to include
types of patrol, strategies, tactics and techniques; patrol supervision; and its functional relationships with other police
units. It deals with the study of crime prevention by means of police patrol; police patrol administration, operation and
supervision; different types of patrol, and techniques of foot mobile patrol; the aura of police discretion in decision
making
Communication System is integrated in this course. It includes the study of the various
systems of police communication like the telephone, radio, TV, teletype; techniques in
transition of messages thru the various media and its application to the requirements
of the police administration and operations; use of police call boxes and 2-way radio.
It also includes instruction on the use of modern electronic gadgets on the transmission
of messages such as the use of signal lights and flares
Evolution and importance of police patrol
• Introduction to police patrol
• Evolution and importance of police patrol
• Factors affecting patrol operations
• Organization and staffing of patrol units
• Police patrol methods and tactics
• Factors in considering patrol methods to be used
• Patrol techniques, strategies and activities
• Patrol supervision and support to the patrol effort
• Patrol supervision
• Concept of patrol supervision
• Patrol supervisors and their roles
• Role of Evidence and property control
• Enhanced police visibility through
• Communication system in policing
• Requirements for effective police communication operation
Objectives
• Identify why officers patrol and how they prepare for patrol
• Discuss the different methods and patterns of patrols
• Analyze scenarios that a patrol officer could have an impact on through patrolling
• Create proposals about how the problems in the scenarios could be addressed through patrols

039 – (Management) – Disaster Risk Reduction and Management – DDR [5 Day]
Disasters effects can erode years of development gains at different levels. If not addressed they can render
organizations, communities and families dysfunctional. With increasing magnitude and impacts of disasters due to
factors that include climate change, rapid urbanization and other human causes, disaster risk management should
be deeply embedded in organizational culture and structures.
This course explores disaster risk management concepts and
practices using practical examples at international up to family level.
It will provide you and your organization not only with a solid
theoretical and conceptual understanding of DRM, but also takes
you through the practical application of the concept and practices in
different settings.
Develop a critical capacity to evaluate the principles and practices
of disaster risk reduction and management;
Develop a deep understanding of disaster resilience, risk mitigation,
and recovery policies as they arise from natural hazards around the
globe;
Develop the capacity to participate in debates on disaster governance and societal reconstruction.
Disaster risk reduction is the concept and practice of reducing disaster risks through systematic efforts to analyses
and reduce the causal factors of disasters. Reducing exposure to hazards, lessening vulnerability of people and
property, wise management of land and the environment, and improving preparedness and early warning for adverse
events are all examples of disaster risk reduction.
Objectives
The overall aim of the course is to introduce and explain the causes, impact and management of disasters, factors
shaping risk and vulnerability to disasters, the capacities of different actors, and approaches to disaster risk
management.
Disaster risk reduction includes disciplines like disaster management, disaster mitigation and disaster preparedness,
but DRR is also part of sustainable development. In order for development activities to be sustainable they must also
reduce disaster risk. On the other hand, unsound development policies will increase disaster risk - and disaster losses.
Thus, DRR involves every part of society, every part of government, and every part of the professional and private
sector.
By the end of the module students will have acquired knowledge and
understanding of:
• What disasters are and how they are caused
• Socio-economic vulnerability and its significance in the
disaster context
• Approaches to disaster risk management and factors
influencing their effectiveness
This knowledge and understanding should enable them to function
more effectively within or alongside organisations engaged in disaster risk reduction/ management initiatives

040 – (Safety + Security) Command and Control of Incident Operations (5 Day)
This program is designed to provide personnel with formal training in Command & Control and Management of Major
Emergencies. The program applies to Managers (OIM), and those designated to succeed the OIM in emergency
situations. It is also applicable to other senior managers and emergency response team members, including radio
operators, control room operators, fire team leads; production leads; vessel leads; rig superintendents and other
potential leaders in emergency situations.
Trainees are evaluated by various methods including: simulation, observation, questioning, setting projects and
tasks, and debriefing.
This program provides both theoretical and practical training with emphasis on practical simulated
exercises. Personnel will experience realistic emergency scenarios played out in real time. The program will focus
on Command & Control and Management of Major Emergencies and not on technical details. The program, as a
minimum, will cover the following topics:
• Maintaining a state of readiness
• Situation assessment, prioritization and implementation
of effective action
• Maintenance of communications
• Delegation of authority
• Management of individual and team performance in
emergencies
• Dealing with stress in oneself and in others
Objectives
By the end of this program, participants should be able to:
• Understand what is a crisis and the various types of crisis that could impact your business
• Understand how to prepare your organization / team to handle crisis when it comes
• Establish a system to prevent some issues into magnifying into a crisis
• Establish a crisis detection system to detect any potential problems and unforeseen conditions
• Use the crisis detection system to monitor the extent of damage and minimize the impact of the crisis
• Establish a powerful crisis management team
• Setting and enforcing the new rules of engagement
• Handle the media relations in crisis situation
• Establish and enforce proactive crisis management
strategies
• Minimize loss of sales and protect your brand from
being tainted
• Build a system to lead in the new crisis situation
• Handle dispute resolution both internally and externally

RCS 2nd Q - course program portfolio

RCS 2nd Q - course program portfolio

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