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INTRODUCTION
www.FSLTechnologies.com
Sharad Jain
www.SalesMantra.com
INDEX
 ABOUT US
 VISION
 DIFFERENTIATOR
 OUR PRODUCTS & SERVICES
 WHY SALESMANTRA CRM
 SUCCESS STORY
 OUR CUSTOMERS
 GIVES
 ASK
 OUR WAY FORWARD
ABOUT US
FSL Software Technologies Ltd is a software products and services
company catering to the competitive business needs since year 2000.
• 1000 + Customer base in India as well as
overseas
• Having offices in 10 Locations in India
• Having presence in SAARC nations
through partners
• 100+ Strong Team
Vision 2025
• Become a Global Software company
and one of the Top 10 CRM Solution
provider by the year 2025
• Turnover 400 crore by the year 2025
DIFFERENTIATOR
 Domain Knowledge - subject knowledge for the solution...
 Stability - an organization to stay for long in Business...
 Quality Delivery - quality products & services in TIME...
 Support- proactive rather than reactive...
 Cost Competitive - VALUE for money...
 OEM – having our own IPR..
OUR PRODUCTS & SERVICES
Online CRM Software Solution Helps to Manage
contacts, opportunities, sales activities,
marketing, customer support, AMC and many
other sales and service-related processes.
• Increase Employee satisfaction
•Improved Productivity & Quality of Delivery
•Higher Customer satisfaction & Revenue.
WHY SalesMantra CRM Software?
Being the Business Owners, Let us ask a few
questions probing in your existing Sales &
Service Function….
What happens if your Sales Rep quits his job?
 Loose sales opportunities that he was following up
 He carries away the sales lead with him
 Do not know the status of his calls
How if you had a track of each and every of
his sales opportunities including the status
of each call and could conveniently switch
responsibilities to someone else to take
them forward ?
How often
 Are you able to check whether your sales / service
executives visiting prospects / customers as per plan
/ expense claimed?
 Is he/she actually at customer / prospect place?
How if you can track real-time GPS location
of your sales /service executive while they
are on field or customer place?
How is the sales data being maintained with the sales Rep and
with the Managers and Executives?
 Everyone has his own database
 Person specific way of maintaining / updating
How if this could be available centrally and
as a standard process/format across the
organization?
Do you find your sales/ service people making repeat trips to the
same location in short periods of time, and are you bothered by
the time and costs incurred?
 Always
 Very often
 Sometimes
What if you had a system that allowed you
to view your sales / service call schedule in
advance and allocate your resources based
on location and skills?
Are your costs for providing after sales service much higher than your
revenue?
 Yes, always
 Most of the time
 Quite often
What if you had a system that not only
optimised your resource allocation for more
efficient service, but also kept a record of
the profitability of each of your service
calls?
Do you completely lose track of operations if you’re out of your office for a
week?
 Yes, always
 Most of the time
 My staff spend half their time updating me over the
telephone
What if this system allowed you to access it
from any location in the world so that you
could keep yourself updated even while on
vacation?
The list could go on and on …
or you can go for
Sales Mantra :
 Puts your sales/ service process in place day 1
 Provides work schedule- appointments/my diary
 Central repository of sales/ service documents
 Standard formats throughout sales/ service process
 No more report writing for sales reps- system generated reports
 Provides effective complaint management
 Alerts to prompt pro-active action
 Most powerful online MIS-Anytime, Anyplace, Anywhere
Some of the business values/benefits foreseen with the
deployment of Sales Mantra are -
 Increased sales revenues : up to 50%
 Resource Optimisation : 30% efficiency increase
 Improved customer response / relationship :
 Effective Complaint/Service call Allocation
 Reduced Sales-cycle time
 Make smarter strategic business decisions based on
MIS
SalesMantra CRM must for :
 Having 5 or more sales/ service people operating
from different geographical locations…
 Having smaller team at a single location presently
but have courage and wants to grow …
 Want to implement industry best practices…
 It’s an investment not an expense . As per past
experience investing 2.5% of salary cost and effective
management resulting in up-to 50% revenue increase.
 No matter how big or small your sales / service team,
you just pay an annual license fee based on the
number of users.
 There are no pre – requisites to implementation. All you
need is an Internet Access and a Web Browser
CUSTOMERSPEAK
CUSTOMERSPEAK
http://www.salesmantra.com/customer-speak.html
OUR PRODUCTS & SERVICES
An unique compliance management software solution for track and monitor non-
compliance related challenges. The software can save on heavy penalties and
harassments
• Avoid-
Penalties and harassment Altogether
• Enforce-
Regulatory Compliances
• Be-
Ready for new Regime
OUR PRODUCTS & SERVICES
A business process monitoring tool to simplify your buying processes and provides end to
end business solutions for buying houses like apparels, textile, sourcing agencies, liaison
offices, retailers, traders and import-exporters.
• Generate Alerts & Exceptions
• Automate Time ‘n’ Activity Calendar
• Available 24 x 7
www.FSLTechnologies.com
- Visitor Management : Safety - Reduce
Risk for each family
- Simple Accounting: Online accounting
can be monitored 24 X 7
from anywhere any place
- Information Management: A document
repository for flats, vendors, visitors, etc
- Better Communication with the residents:
Notices/ important information can be
sending on a click to the residents
- Resource (Staff ) optimisation:
Attendance for all staff, complaints handled
by them
Case Stages
Open-
Active
Open-
Evidence
Out of
Court
Settlement
Location
Delh
i
Punj
ab
Hary
ana
Guja
rat
0 10 20 30 40
Civil Cases
Criminal Cases
Labour Laws
Tax Related
Delhi
Punjab
Haryana
www.FSLTechnologies.com
OUR CUSTOMERS
OUR CUSTOMERS
OUR CUSTOMERS
OUR CUSTOMERS
and many more...
 Mr Vinamra Jain -Director Rishabh Engineering
Company
Manufacturer & Exporter Diesel engine Genset
 Mr Sardana - Director , SHREE PRAYAG AIR
CONTROLS (P) LTD.
Leading Exporter, Manufacturer & Supplier of Air cylinder
 Mr Janak Bhatia – Director , Janak Positioning &
Surveying Systems Pvt Limited
Dealing in surveying and mapping instruments
Give for the day
 Mr Soni – Director , Uniparts India
Uniparts is an Indian based global manufacturer of engineered
systems and solutions
 Mr Kapil Gupta – Director , Deltronix India
OEM Manufacturer/Exporter of Automotive Components company
 Mr Vivek Bhatnagar - CEO , Fusion Buying House
APPAREL SUPPLY CHAIN AND SOURCING Company
Ask for the Day
OUR WAY FORWARD
BRANCHES
We are in the process of growing domestically as well internationally.
* Domestic -
‘B’ Grade Cities like Indore, Rajkot , Nagpur etc
* International -
UK
US
Australia
Singapore
Hong Kong
China
• Passion
• Commitment
• Ethical Working
• Zeal to learn
• Team Spirit
Reason to achieve
“We believe in We not I”
We are ready when you are …

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Crm software services india

  • 2. INDEX  ABOUT US  VISION  DIFFERENTIATOR  OUR PRODUCTS & SERVICES  WHY SALESMANTRA CRM  SUCCESS STORY  OUR CUSTOMERS  GIVES  ASK  OUR WAY FORWARD
  • 3. ABOUT US FSL Software Technologies Ltd is a software products and services company catering to the competitive business needs since year 2000. • 1000 + Customer base in India as well as overseas • Having offices in 10 Locations in India • Having presence in SAARC nations through partners • 100+ Strong Team
  • 4. Vision 2025 • Become a Global Software company and one of the Top 10 CRM Solution provider by the year 2025 • Turnover 400 crore by the year 2025
  • 5. DIFFERENTIATOR  Domain Knowledge - subject knowledge for the solution...  Stability - an organization to stay for long in Business...  Quality Delivery - quality products & services in TIME...  Support- proactive rather than reactive...  Cost Competitive - VALUE for money...  OEM – having our own IPR..
  • 6. OUR PRODUCTS & SERVICES Online CRM Software Solution Helps to Manage contacts, opportunities, sales activities, marketing, customer support, AMC and many other sales and service-related processes. • Increase Employee satisfaction •Improved Productivity & Quality of Delivery •Higher Customer satisfaction & Revenue.
  • 7. WHY SalesMantra CRM Software? Being the Business Owners, Let us ask a few questions probing in your existing Sales & Service Function….
  • 8. What happens if your Sales Rep quits his job?  Loose sales opportunities that he was following up  He carries away the sales lead with him  Do not know the status of his calls How if you had a track of each and every of his sales opportunities including the status of each call and could conveniently switch responsibilities to someone else to take them forward ?
  • 9. How often  Are you able to check whether your sales / service executives visiting prospects / customers as per plan / expense claimed?  Is he/she actually at customer / prospect place? How if you can track real-time GPS location of your sales /service executive while they are on field or customer place?
  • 10. How is the sales data being maintained with the sales Rep and with the Managers and Executives?  Everyone has his own database  Person specific way of maintaining / updating How if this could be available centrally and as a standard process/format across the organization?
  • 11. Do you find your sales/ service people making repeat trips to the same location in short periods of time, and are you bothered by the time and costs incurred?  Always  Very often  Sometimes What if you had a system that allowed you to view your sales / service call schedule in advance and allocate your resources based on location and skills?
  • 12. Are your costs for providing after sales service much higher than your revenue?  Yes, always  Most of the time  Quite often What if you had a system that not only optimised your resource allocation for more efficient service, but also kept a record of the profitability of each of your service calls?
  • 13. Do you completely lose track of operations if you’re out of your office for a week?  Yes, always  Most of the time  My staff spend half their time updating me over the telephone What if this system allowed you to access it from any location in the world so that you could keep yourself updated even while on vacation?
  • 14. The list could go on and on … or you can go for
  • 15. Sales Mantra :  Puts your sales/ service process in place day 1  Provides work schedule- appointments/my diary  Central repository of sales/ service documents  Standard formats throughout sales/ service process  No more report writing for sales reps- system generated reports  Provides effective complaint management  Alerts to prompt pro-active action  Most powerful online MIS-Anytime, Anyplace, Anywhere
  • 16. Some of the business values/benefits foreseen with the deployment of Sales Mantra are -  Increased sales revenues : up to 50%  Resource Optimisation : 30% efficiency increase  Improved customer response / relationship :  Effective Complaint/Service call Allocation  Reduced Sales-cycle time  Make smarter strategic business decisions based on MIS
  • 17. SalesMantra CRM must for :  Having 5 or more sales/ service people operating from different geographical locations…  Having smaller team at a single location presently but have courage and wants to grow …  Want to implement industry best practices…
  • 18.  It’s an investment not an expense . As per past experience investing 2.5% of salary cost and effective management resulting in up-to 50% revenue increase.  No matter how big or small your sales / service team, you just pay an annual license fee based on the number of users.  There are no pre – requisites to implementation. All you need is an Internet Access and a Web Browser
  • 21. OUR PRODUCTS & SERVICES An unique compliance management software solution for track and monitor non- compliance related challenges. The software can save on heavy penalties and harassments • Avoid- Penalties and harassment Altogether • Enforce- Regulatory Compliances • Be- Ready for new Regime
  • 22. OUR PRODUCTS & SERVICES A business process monitoring tool to simplify your buying processes and provides end to end business solutions for buying houses like apparels, textile, sourcing agencies, liaison offices, retailers, traders and import-exporters. • Generate Alerts & Exceptions • Automate Time ‘n’ Activity Calendar • Available 24 x 7
  • 23. www.FSLTechnologies.com - Visitor Management : Safety - Reduce Risk for each family - Simple Accounting: Online accounting can be monitored 24 X 7 from anywhere any place - Information Management: A document repository for flats, vendors, visitors, etc - Better Communication with the residents: Notices/ important information can be sending on a click to the residents - Resource (Staff ) optimisation: Attendance for all staff, complaints handled by them
  • 24. Case Stages Open- Active Open- Evidence Out of Court Settlement Location Delh i Punj ab Hary ana Guja rat 0 10 20 30 40 Civil Cases Criminal Cases Labour Laws Tax Related Delhi Punjab Haryana www.FSLTechnologies.com
  • 29.  Mr Vinamra Jain -Director Rishabh Engineering Company Manufacturer & Exporter Diesel engine Genset  Mr Sardana - Director , SHREE PRAYAG AIR CONTROLS (P) LTD. Leading Exporter, Manufacturer & Supplier of Air cylinder  Mr Janak Bhatia – Director , Janak Positioning & Surveying Systems Pvt Limited Dealing in surveying and mapping instruments Give for the day
  • 30.  Mr Soni – Director , Uniparts India Uniparts is an Indian based global manufacturer of engineered systems and solutions  Mr Kapil Gupta – Director , Deltronix India OEM Manufacturer/Exporter of Automotive Components company  Mr Vivek Bhatnagar - CEO , Fusion Buying House APPAREL SUPPLY CHAIN AND SOURCING Company Ask for the Day
  • 31. OUR WAY FORWARD BRANCHES We are in the process of growing domestically as well internationally. * Domestic - ‘B’ Grade Cities like Indore, Rajkot , Nagpur etc * International - UK US Australia Singapore Hong Kong China
  • 32. • Passion • Commitment • Ethical Working • Zeal to learn • Team Spirit Reason to achieve “We believe in We not I”
  • 33. We are ready when you are …