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A Complete Business Solution for Health and Fitness Clubs
Agenda
• Objectives & Challenges
• FitnessForce – At a glance
• What can FF Do?
• FitnessForce – The Eco System
• Our process flow
About FitnessForce
• We’re 8 years young!
• 2200+ fitness centers powered by FitnessForce
• Clients across 12+ countries serviced
• More than 1.5 Million Active members managed through FitnessForce
• Key Brands
8+ centres
55+ centres 2017 Milestone120+ centres 35+ centres
20+ centres 8+ centres10+ centres
Competitive Edge
We’re a part of the Industry
We are not just a vendor that caters to the Health & Wellness Industry…WE ARE A
PART OF IT. Our core team is from the industry and is united with one common goal –
“To Empower The Health & Fitness Industry With Our Technical Expertise…”
Right Sized Partner
We are not only the Right Sized partner for you…We also have the Right Attitude.
With over 2200+ customers with us, we are big enough to meet your expectations
and requirements at the same time small enough to be flexible in understanding your
needs
Our ability to execute
With experience of several successful executions for chains as big as 150+ clubs, we
know what it takes to make it work! One of our biggest strengths is our dedicated
training & implementation team that empowers our customers with adequate
knowledge. We provide unlimited free online trainings even if it is retraining all over
again.
Impeccable Support
We are renowned to provide an impeccable support from our qualified team of 30+
professionals, all from the fitness fraternity. With experience of working at various
functions across a fitness club, they are well equipped to answer all your support
requests!
From kitchen to the table
Our development team has something cooking for you every single month. Using Agile
Software development technique enables us to provide a blistering turn around time for
any customization or new feature development. This is a part of your subscription.
Our clients & reach
We are associated with over 2200+ clients spread across 12 countries .
Competitive Edge
• Diversion from your core competency and domain
- Creating your own technology may divert you from your core competency
and domain. It would require investment in terms of money, time and
resources
• Cost and ROI
- The monetary investment required to create your own technological
solution should be considered. Also a thorough Return on Investment
analysis is needed to ensure that its produces the desired outcome.
• Dedicated Resources
- From dedicated manpower to servers, creating technology would involve
heavy investment and procurement of resources. There is also cost
involved in its day-to-day maintenance and operational activities.
• Continuous Improvement Cycle
- To ensure maximum return and value addition, the technology has to be
constantly evolving and improving. This involves a great deal of Research
and Development.
A quick glance at some of the major advantages of implementing tried &
tested industry specific solution….
Buy v/s Build
What are your
objectives?
FitnessForce – Objectives?
Objectives & Challenges
• Scale – Current & Planned
Multi Lingual, Multi country, multi location, multi currency
Access Control to Scale with it (Global Reciprocity)
• Customization
• Increase Operational Efficiency - Automation is the key
• Manage Personal training & Group Class service better - Automation, communication &
reporting
• Accept payments online
• Data Migration
• Data security
• Multi Lingual Support
Our Process Flow
With experience of several successful executions for chains as big as 150 clubs, we know what it takes to
make it work! One of our biggest strengths is our dedicated training & onboarding team that not only
empowers our customers with adequate knowledge but also handholds them in the initial phases to make
sure the implementation is successful. Our implementation process is evolved and refined over a period of
time. Here’s a quick look at our implementation process.
 Customization through configuration
 Centrally Located - Access it from anywhere, anytime
 Automation that improves efficiency
FitnessForce – The Eco System
Prospect Management
• Walk-Ins
• Telephonic
• Website
• Facebook
• Local Listings
Lead Management
To Do – Dashboard
Dashboard
Automating Sales & Marketing
Communicate at the right time
Follow up, Email & SMS Config
Planning & Scheduling (PT & Group Class)
Schedule training department & track trainers incentives
Appointments & Class Management
Appointments & Class Management
Planning & Scheduling (PT & Group Class)
Commission Management
PT / Group Classes and Sales Commission Module.
Robust Billing
Billing
• Inbuilt Digital Wallet.
• Advanced Offer Management.
• Contract Management.
• POS with Inventory Management.
• Offline Billing Support (Limited)
Sell Memberships Online
Communicate at the right time
This Screen is seen by your members on your website to purchase membership online.
Customer Management
360 degree view of the customer
Client 360
Reports & Analysis
Schedule Report for Email delivery.
Verified Email and Contact Details
• All Phone numbers can be verified using OTP (One Time Password) to validate Phone
number.
• Members are sent unique Email link on email address specified to verify their email
address.
• This Verification can be mandated at any stage (Prospect, Trial, Member)
Automated Workflow (Limited)
• WorkFlow management on Member Discount.
• If Employee gives more discount than allowed then a notification is sent to manager
for approval.
• Your Clients manage their own Appointments and enrolment to Group Class
• Send Communication and Notification to your Clients.
• Your Branded App for your customers. (White Labeled)
Mobile App for your Client
Thank You

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FitnessForce-A Complete Business Solution for Health and Fitness Clubs

  • 1. A Complete Business Solution for Health and Fitness Clubs
  • 2. Agenda • Objectives & Challenges • FitnessForce – At a glance • What can FF Do? • FitnessForce – The Eco System • Our process flow
  • 3. About FitnessForce • We’re 8 years young! • 2200+ fitness centers powered by FitnessForce • Clients across 12+ countries serviced • More than 1.5 Million Active members managed through FitnessForce • Key Brands 8+ centres 55+ centres 2017 Milestone120+ centres 35+ centres 20+ centres 8+ centres10+ centres
  • 4. Competitive Edge We’re a part of the Industry We are not just a vendor that caters to the Health & Wellness Industry…WE ARE A PART OF IT. Our core team is from the industry and is united with one common goal – “To Empower The Health & Fitness Industry With Our Technical Expertise…” Right Sized Partner We are not only the Right Sized partner for you…We also have the Right Attitude. With over 2200+ customers with us, we are big enough to meet your expectations and requirements at the same time small enough to be flexible in understanding your needs Our ability to execute With experience of several successful executions for chains as big as 150+ clubs, we know what it takes to make it work! One of our biggest strengths is our dedicated training & implementation team that empowers our customers with adequate knowledge. We provide unlimited free online trainings even if it is retraining all over again.
  • 5. Impeccable Support We are renowned to provide an impeccable support from our qualified team of 30+ professionals, all from the fitness fraternity. With experience of working at various functions across a fitness club, they are well equipped to answer all your support requests! From kitchen to the table Our development team has something cooking for you every single month. Using Agile Software development technique enables us to provide a blistering turn around time for any customization or new feature development. This is a part of your subscription. Our clients & reach We are associated with over 2200+ clients spread across 12 countries . Competitive Edge
  • 6. • Diversion from your core competency and domain - Creating your own technology may divert you from your core competency and domain. It would require investment in terms of money, time and resources • Cost and ROI - The monetary investment required to create your own technological solution should be considered. Also a thorough Return on Investment analysis is needed to ensure that its produces the desired outcome. • Dedicated Resources - From dedicated manpower to servers, creating technology would involve heavy investment and procurement of resources. There is also cost involved in its day-to-day maintenance and operational activities. • Continuous Improvement Cycle - To ensure maximum return and value addition, the technology has to be constantly evolving and improving. This involves a great deal of Research and Development. A quick glance at some of the major advantages of implementing tried & tested industry specific solution…. Buy v/s Build
  • 8. Objectives & Challenges • Scale – Current & Planned Multi Lingual, Multi country, multi location, multi currency Access Control to Scale with it (Global Reciprocity) • Customization • Increase Operational Efficiency - Automation is the key • Manage Personal training & Group Class service better - Automation, communication & reporting • Accept payments online • Data Migration • Data security • Multi Lingual Support
  • 9. Our Process Flow With experience of several successful executions for chains as big as 150 clubs, we know what it takes to make it work! One of our biggest strengths is our dedicated training & onboarding team that not only empowers our customers with adequate knowledge but also handholds them in the initial phases to make sure the implementation is successful. Our implementation process is evolved and refined over a period of time. Here’s a quick look at our implementation process.
  • 10.  Customization through configuration  Centrally Located - Access it from anywhere, anytime  Automation that improves efficiency FitnessForce – The Eco System
  • 11. Prospect Management • Walk-Ins • Telephonic • Website • Facebook • Local Listings Lead Management
  • 12. To Do – Dashboard Dashboard
  • 13. Automating Sales & Marketing Communicate at the right time Follow up, Email & SMS Config
  • 14. Planning & Scheduling (PT & Group Class) Schedule training department & track trainers incentives Appointments & Class Management
  • 15. Appointments & Class Management Planning & Scheduling (PT & Group Class)
  • 16. Commission Management PT / Group Classes and Sales Commission Module.
  • 17. Robust Billing Billing • Inbuilt Digital Wallet. • Advanced Offer Management. • Contract Management. • POS with Inventory Management. • Offline Billing Support (Limited)
  • 18. Sell Memberships Online Communicate at the right time This Screen is seen by your members on your website to purchase membership online.
  • 19. Customer Management 360 degree view of the customer Client 360
  • 20. Reports & Analysis Schedule Report for Email delivery.
  • 21. Verified Email and Contact Details • All Phone numbers can be verified using OTP (One Time Password) to validate Phone number. • Members are sent unique Email link on email address specified to verify their email address. • This Verification can be mandated at any stage (Prospect, Trial, Member)
  • 22. Automated Workflow (Limited) • WorkFlow management on Member Discount. • If Employee gives more discount than allowed then a notification is sent to manager for approval.
  • 23. • Your Clients manage their own Appointments and enrolment to Group Class • Send Communication and Notification to your Clients. • Your Branded App for your customers. (White Labeled) Mobile App for your Client

Editor's Notes

  1. Our Road Map (Short term)
  2. 7 yrs Young ! 1500+ fitness centers powered by FF Clients across 18+ countries serviced through India Office History of successful implementations with large chains – always! Strong leadership team
  3. Operational Efficiency – How easy is it to Role out a new Pricing, Or new Class Schedule. Scale – Current & PlannedMulti country, multi location, multi currencyAccess Control to Scale with it (Global Reciprocity) CustomizationLet the product work for you rather than you working for the product Increase Operational Efficiency - Automation is the key Manage training service better - Automation, communication & reporting Accept payments online Communicate with ERP Data Migration Data security Support
  4. Customization through configuration Centrally Located - Access it from anywhere, anytime Automation that improves efficiency
  5. Understand valid concern due to scale hence legal structure to safeguard Points: Code Security Private Cloud Support & SLA