1. A. Who is the Chairperson of the company? How does he/she manages the
business? What are the different assignments that he/she takes care off? How
does he/she coordinates with other members in the company?(100 words
minimum).
The Chairperson of my sports shop company is Masaya Watanabe. He is thick trust
from the subordinate, and excels in the management of the business. Therefore, he
drums up customers by the method of none of ideas. He is trying to solve the problem
in cooperation with other members of his group. Because his trust from the
subordinate is thick, the team work of his team is very excellent. The problem always
blocks in front of him. However, he solves the problem one after another without
moving. The posture gives birth to thick trust from the subordinate. Such he keeps
growing up our company while being helped.
B. How would you help customers choose your product? Discuss different
strategies that you would like to adopt. Discuss the quality of your products and
why it is worth buying? (100 words for all parts combined)
To drum up customers, various projects are prepared in our sports shop. The
commodity that we sell makes efforts to after sales service not to mention the quality.
Moreover, we positively do customer interactions, and are bearing the shop-making
loved by the customer in mind. It aims at the price from the shop where and it aims at
the cheapest shop in the lowering region. When customer buys its own product, the
customer can receive various privileges. For example, when the commodity is
bought, the point can be gotten according to the amount of money, and the point can
be exchanged for the commodity, and so on.
C. Discuss a definite discount or promotion for your products that will help to sell
your products better? How should the customer take advantage of this offer? (100
words for all parts combined)
Our company publishes a reward card. The points are in the card when they purchase
the product of our company. When the point accoumulated, I have shopping with for
the point. In addition, there is the chance when a luxurious present is by a lottery by
the registration number of the reward card. I do the publication of the reward card in
the vicinity of the entrance of our company. About the publication, entry of an
address / an address / the age of the visitor is adjacent. Please contact the person of
the person in charge if I do not understand it.
D. How are the products packaged? Is there a warranty for the products? How should
the customer contact you if there are problems or questions about the product after it
is sold? (100 words for all parts combined)

2. Because I can adapt myself to the size of the visitor by the article of our company, I
do not give it. Because our company is sports outfitter, our company carries out the
guarantee of the article during one year. When I take the guarantee of our company,
please bring a receipt by a thing of the purchase and an article with you. I publish the
pamphlet of our company and introduce the introduction of the article and a famous
player. In addition, I perform a sign-in using a mobile net and can help our company
and information exchange with the visitor. If there is a question, it is received by a
telephone / an email anytime.
E. Is there any installment plan for the products you sell? Is cash / cheque /
credit cards acceptable? If a customer has financial difficulties, how could you
help him/her buy your products?
Yes, there is.
Our company admits the use of the credit card besides payment with cash. Whether
payment is possible is confirmed to the person with a credit card without fail. In
addition, our shop admits installments besides the lump sum payment. The reason is
that even the person to whom the lump sum payment doesn't occur can shop in
divided payments. When the customer has financial difficulties, the selling on credit
is admitted only paying in installments or once. If Reward Cards are collected by 300
points as one point by the making 210 yen, the shopping ticket can be issued and it
use it as a shopping ticket of 1000 yen for three pieces.
F. Is there a customer service representative? What is his / her role in the
company? Identify 5 different ways that he/she might help the customer?
Yes, there is.
The customer service representative is installed in our shop. The woman is employed
to the customer service representative of our shop. Because the woman doesn't talk to
employ the man easily, the woman who can have familiarity takes part in the
customer's consultation. If trouble is found in the product that the customer bought,
the repair is requested from the repair company. In addition, trouble repairs from
purchase free of charge if it is within one year. The customer orders when the
commodity wanting it is not in the shop. When customer's Reward Card waits for 300
points, the gift certificate is issued. The customer orders when the commodity
wanting it is not in the shop.