The document discusses how a lack of emotional intelligence in managers and leaders can drive talent away and hurt projects. It states that employee turnover is a major cause of execution disruption in projects. While replacement costs can be high, the disruption to performance is difficult to quantify but can be substantial. It argues that developing self-awareness of one's emotions and how they affect others, building cooperative relationships, and responding productively to emotions are keys to applying emotional intelligence and reducing execution disruption. The solution is for managers and leaders to improve their emotional intelligence through learning and practice.
4. There is a high-level factor that contributes to
retention; it involves a positive emotional
relationship between the employee
and his/her manager or leader.
EMOTIONAL
INTELLIGENCE
THE MISSING INGREDIENT
02
5. EMOTIONAL
INTELLIGENCE
03
The ability to leverage ones emotions
to positively affect employee
performance and reduce Execution
Disruption (ED).
THE MISSING INGREDIENT
7. Replacement costs for
skilled positions have the highest impact.
Technical & professional turnover costs can
be 75% - 150% of annual salary.
TURNOVER PAIN
THE COST - TAKE 1
05
[G&A Partners]
8. THE COST - TAKE 2
PERFORMANCE
PAIN
Execution Disruption (ED) is caused by: expertise
loss, lost productivity, waiting, slow work and
scope slip to name just a few.
06
ED costs are hard to quantify but can be quite
substantial to the project.
9. CAUSE AND
EFFECT
07
Be aware of the interrelationship
between your lack of Emotional
Intelligence and the loss of talent.
THE UNDERSTANDING
10. A LACK OF EI:
THE UNDERSTANDING
decreases product quality,
decreases service quality,
**All these paths lead to Execution Disruption (ED)**
weakens collaboration,
erodes project commitment.
08
11. Set a goal to become a more effective
leader or manager.
DON'T LIMIT
YOURSELF
THE SOLUTION
09
12. Effective leaders and managers have LEARNED their traits.
YOU
CAN IMPROVE YOUR
LEVEL OF EI
COMPETENCE!
10THE SOLUTION
14. LEAD THE TEAM –
BE STEADY!
THE SOLUTION
12
Stay in control – Assess your situation.
15. Ask yourself if you are applying EI.
Do you shake off your bad moods?
Do you build cooperative relationships?
Do you respond productively to others emotions?
APPLY
EMOTIONAL
INTELLIGENCE
13 THE SOLUTION