EX definition what is and isn't

1. What EX is What EX is NOT
EX incorporates all interactions that an
employee has with the organisation from the
moment it interacts with the company to the
moment it leaves. Therefore, all departments
(Real Estate, IT, Finance, Internal
Communications etc.) are responsible for
EX.
EX is not a new name for HR. While HR is
still responsible for the critical human
resource related activities (recruiting,
onboarding, HR policy, talent & performance
management), EX goes beyond these core
HR activities.
EX goes beyond attraction & retention by
looking at other value areas that impact an
employee’s decision to join, stay and remain
engaged.
EX is not the employee value proposition
(EVP), EVP is just a part of the employee
experience.
Like customer experience (CX), EX is the
sum of everything an employee experiences
(perception) through his interactions with
anything and anyone that relates to the
organisation.
EX is not the ping pong table in the middle of
the office or free food & drinks in the coffee
area. These can play a part in the employee
experience. However, these are likely only to
make employees feel better during the short-
term.
EX is the driving force of employee
satisfaction which leads to better employee
engagement.
EX is not the results of the annual employee
engagement survey. A good way to look at it
is that employee engagement surveys
measure engagement while EX works on
improving the engagement scores.