DHL employees in India have raised concerns about poor working conditions, intimidation tactics, and denial of union rights, leading to protests across several cities. The company has been accused of preventing workers from joining the union and retaliating against activists by relocating them far from their homes. Workers seek rights to association, collective bargaining, and improved pay and working conditions.

1. BUSINESS ETHICS
Rishabh Chowdhry

2. Introduction
CouriersofDHLExpressIndia(Pvt.)Ltd.,theIndianarmof
GermanmailandlogisticscompanyDeutschePostDHL,in
severalcentreshaveallegedthatthecompanyispreventing
themfromjoiningtheDHLEmployeesUnion.

3. What led to the uprising ?
• Lack of recognition
• Poor working conditions
• Informal working hours
• Pay disputes
• Less or no job security

4. • The International Workers Transport Federation recently
discovered that in India, DHL have begun to carry out a
campaign of retaliation and intimidation against union
activists.
• Worker who stand up to management are sent to
worksites hundreds of kilometres away separating them
from their families and creating unnecessary and unfair
financial burdens.
These measures are clearly efforts to
intimidate workers and to weaken
the union.

5. Recent protests in Delhi by DHL
employees
A number of protests have
taken place by the DHL employees
against the company’s policies
and working.

7. • DHL couriers in Jaipur, Delhi, Kolkata and Pune
joined the union after 2012 and wanted the company
to resolve their collective grievances regarding
working conditions and wages.
• DHL management refuses to recognise couriers as
workers and insists that couriers in Delhi, Kolkata,
Jaipur, Pune etc. are in Hay grade MANAGERIAL
STAFF and therefore they have no trade union rights.

8. Expected outcome
• Right to association
• Right to collective bargaining
• Annual Increment
• Pay Performance
• End to victimisation
• Withdrawal of suspensions

9. THANK YOU