International Public Service Forum 2018

1. People-with-Special-Needs-Friendly Cities/
Communities
Interna'onal*Public*Service*Forum*2018*
,*Jakarta,*07*November*2018*
DR.$Kanya$Eka$San,,$MSW$
Secretary$Directorate$General$of$Social$Rehabilita,on;Ministry$of$Social$Affairs$

2. Outline$
1. What do we mean by Special Needs, Disability and Friendly Cities ?
2. Who are people with special needs?
3. The essential dimensions of Friendly Cities
4. The Criteria of Age-Friendly Regions according to MoSA
5. Process to setup a Friendly City/Community
6. A MoSA s Project on Intellectual-Disability-Friendly-Community

3. spe·cial needs!
ˈspeSH"l nēdz*
1899,
first known use of special
needs
... A school for children with special
needs.
...a teacher who's worked with special
needs students for nearly two decades.
Indonesian: Berkebutuhan
Khusus
Brazilian Portuguese: necessidades especiais
European Spanish: necesidades especiales
French: besoins particuliers | German: spezielle Bedürfnisse
Italian: che necessitano assistenza particolare
Chinese: | Japanese: | Korean: 특수 요
구
1.$$plural$noun$
• any$of$various$difficul(es!(such$as$a$
physical,$emo,onal,$behavioral,$or$learning$
disability!or$impairment)$that$causes$an$
individual$to$require$addi,onal$or$specialized$
services/accommoda,ons$(such$as$in$
educa(on!or$recrea,on)$
1.$plural$noun$$
• People$with$special$needs$are$people$
who$need!special!help!or!
care,$for$example$because$they$
have$a$disability.$
$
2.$Adjec,ve$$
• You$use$special$needs$to$refer$to$
schemes,!methods,!and!
organiza(ons$which$are$
intended$for$people$with$special$
needs.$$$
[Bri,sh$English]$[American$English]$
2.$Adjec,ve$$
• The$individual$requirements$of$a$person$with$a$
disadvantaged!background$or$a$mental,$
emo,onal,$or$physical$disability!or$a$high$risk$
of$developing$one.$

4. Special!Needs !and! Disability !!
ARE!NOT!INTERCHANGEABLE!!
• Special$needs$is$primarily!about$educa,on$$$
• Disability$$is$about$someone s$body,$brain,$
senses$being$wired!in!a!unique!way.$
• So,$disabili,es$are$only$one$of$educa,onal$
requirements.!
Special$Needs$≠ Disability $
Special!Needs!DOES!NOT!
EQUAL! Disability !!
• Many$people$with!special$needs$do!
not!have!a$disability.$$
• Many$people$with!a$disability$do!not!
have!special$needs.$
• Many$kids$without!disabili,es$are!on!
the$special$needs$track$in$school;$$

5. These kids need to be taught differently than
everyone else!
• Meriah Nichols is a career counselor, teacher and blogger.
• Single mom to 3 (one with Down syndrome, one gifted 2E)
• she is also a Trekkie who likes her coffee hot and black.$
hWps://www.meriahnichols.com/difference;special;needs;disability/$
Who$on$earth$does$
not$have$special$
needs?$WE$ALL$DO.$
$As$a$former$teacher,$I$can$tell$you$with$
convic,on$that$EVERYONE$needs$to$be$
taught$differently.$We$all$learn$in$unique$
ways.$We$all$have$needs$that$are$special$
unto$ourselves!$

6. ! I m not inabled,
! I am not crippled,
! I am incapacitated,
Disability
! It does not need to be something to be
embarrassed or ashamed of.
! Rather, it holds the potential to a power
to see and experience the world in a
completely different way.
Special needs
Use it well, use it often, use it in good ways.
Transform words. Transform world.
Lesson Learned
! I can t hear without hearing aids,
! I can t see without glasses,
! I can t mentally function without drugs or care
! My brain switches off when under stress
Yes, ! But, "

7. People with special needs: who are they?
They are people who need special or additional help, care, services, or
accommodations because they have any of various difficulties such as a
physical, emotional, mental. Or behavioral.
(Collins and Webster Dict)
Pregnant Women | Toddler | Persons with Disabilities | Elderly

8. People-with-special-needs-Friendly Cities: What are they?
A community where policies, services, settings and structures support and
enable people to live actively by:
• Recognizing their wide range of capacities, talents and gifts
• Responding to their needs and preferences
• Respecting their decisions and lifestyle choices
• Protecting those most vulnerable
• Promoting their inclusion in, and contribution to, all areas of
community life (accessibility)
Federal/Provincial/Territorial Ministers Responsible for Seniors. (2007). Age-Friendly
Rural and Remote Communities: A Guide. p. 5.

9. According to Permensos RI No. 4 tahun 2017
(Pedoman Pengembangan Kawasan Ramah Lanjut Usia
The Criteria of Age-Friendly Regions
1
Have an Age policy
2
Housing and
residential areas
3
Open space and
buildings that are
friendly to the elderly
4
Transportation that is
friendly to the elderly
5
Social respect and
inclusion
6
Social participation
7.
Civil participation
8
Jobs that are friendly
to the elderly
9
Community support
and social services
10
Health services
11
Religious and mental
spiritual services
12
Communication and
information
13
Social advocacy
14
Legal assistance
15
Elderly Protection from
threats and acts of
violence

10. Peraturan Menteri Sosial RI No. 4 tahun 2017 tentang
Pedoman Pengembangan Kawasan Ramah Lanjut Usia
Regions and communities which has
facilities that support the fulfillment of
rights and facilitate the needs of the
elderly.
1. The availability of regions and community
which has facilities that support the needs and
fulfillment of the rights of the Elderly.
This regulation is intended as a
guidelines for the Government, Regional
Government, the community, and the
business in the development of Elderly
Friendly Areas.
Intention
Definiton
Goals
2. The realization of the role of the Central Government,
Regional Government, society, and the business world
in the Efforts to Increase Elderly Social Welfare;
3. The realization of aging is independent, healthy,
active and productive;
4. The realization of protection and assistance for the
elderly who experience physical, mental, social, and
economic limitations.

11. 11$
8!Essen(al!Dimensions!of!an!AgeNFriendly!Ci(es!(AFC s)!!!
AFCS
Outdoor spaces and public building
Transportation
Housing
Employment and
Civic Participation
Respect and Social Inclusion
Social
Participation
Communication
and Information
Community Support
and Health Services
Elevators and ramps | Clustered shopping and services | Stair railings | Easy-to-read signs | Green spaces | Public toilets | Rest
areas | Traffic islands | Public seating | Lighting | Non-slip walkways | Extended time at pedestrian crossings | Law enforcement
Pedestrian | Bicycles | Public
Transportation | Automobiles |
Self driving cars
Location | Structure |
Design | Choice
Volunteerism | Paid employment |
Entrepreneurism | Social
perception of older workers
From family | community |service providers.
High-quality, available, appropriate,
and accessible services
Information & social inclusivity |
Staying linked to people and events
Leisure | social | cultural | spiritual |
family activities.

12. How to setup a Friendly City or Community?
• Consult with persons with
special needs
• Engage other key
organisations
• Establish persons with
special needs’ support
group s
• Complete 1st Draft Strategy
• Check strategy reflects priorities
• Secure Alliance approval
• Finalise and launch strategy
• Secure approval of Local
Authority
• Secure agreement of critical agencies
• Secure consent of political
representatives
• Create a Friendly Commuinity
Alliance
• Hold a public launch
• Begin implementing the Strategy
• Plan Forums
• Establish Friendly Service
Providers forum
• Monitor & review implementation
1
START
2
CONSULT
3
PLAN
4
ACT

13. A MoSA s Project on Intellectual-Disability-Friendly-
Community
MINISTRY OF SOCIAL AFFAIRS
BRRSBG KARTINI TEMANGGUNG
Employment and Civic Participation
Volunteerism | Paid employment | Entrepreneurism |
Social perception of intellectual disability workers

14. MENCAPAI NOL KERENTANAN PENYANDANG DISABILITAS
INTELEKTUAL MELALUI
BALAI BESAR REHABILITASI SOSIAL BINA GRAHITA KARTINI TEMANGGUNG
KEMENTERIAN SOSIAL REPUBLIK INDONESIA

15. Sheltered Workshop Peduli
A. A series of protected work facilitation for
people with intellectual disabilities focused on
simple employment activities.
B. The activities of Sheltered Workshop Peduli
include guidance and work training.
C. It is aimed at developing physical, mental,
social and entrepreneurial skills of people with
intellectual disabilities in carrying out a
productive economic activities, so that they get
income to meet their daily needs
D. Implemented in inclusively in a community and
carried out through active participation of
individuals, groups and various parties of
endorsers, assessors and maintainers of
achievements.
D. Active participation of companion cadres in
mobilizing the community and linking with the
source system as stakeholders plays an important
role in the development and success of the
Sheltered Workshop Peduli.
E. The project has structured program, achedule and
assessment of production and marketing needs.
F. Analysis of institutional needs, human resource
management, production and marketing
development.
G. Development of partnership networks.
H. M a n a g e m e n t o f S h e l t e r e d Wo r k s h o p
Peduli (sharing product marketing results by
determining the distribution for production costs, PM
work wages, SW development)

16. PROBLEM ANALYSIS
17.500 Pulau
35 Provinsi
542 Kab/Kota
Population: 263,323,000
PD Indonesia = 6.08 million
PDI in Indonesia = 1.14 million
(2013)
BPS Prov. Jateng, 2013
847 perusahaan besar
645.148 UMKM
Disnaker Prov. Jateng, 2014
Baru 50 perusahaan yang telah mempekerjakan Penyandang Disabilitas
PDI Jateng = 25.467

17. UNIQUENESS AND RENEWAL
Par(cipatory!Service!Approach$
Service!orienta(on!on!empowerment$
Efficiency$
More!benefits!!
• carried$out$inside,$by$and$involving$the$ac,ve$role$of$the$community$as$an$
observer,$appraiser$and$maintainer$of$their$achievements$
• learning$process$occurs$to$the$community$in$analyzing$needs,$solving$
social$problems$and$empowering$persons$with$intellectual$disabili,es.$
• able$to$provide$services$inclusively$for$persons$with$intellectual$
disabili,es$with$more$amounts,$the$cost$of$service$per$person$is$much$
cheaper.$
• jointly$carried$out$by$persons$with$disabili,es$or$other$social$problems$in$
the$community$by$involving$more$stakeholders$and$the$results$are$more$
directly$felt.$
NOVELTY
1$
• services$with$a$
non;
ins,tu,onal$
based$
approach*
2$
• bring$the$
solu,on$closer$
to$the$source$
of$the$problem$
3$
• more$efficient$
and$effec,ve$in$
empowering$to$
achieve$
independence$
4$
• Growing$the$
ini,a,ve$and$
crea,vity$of$the$
local$community$
to$take$part$in$
being$responsible$
for$fulfilling$the$
rights$of$persons$
with$disabili,es$
5$
• The$loss$of$the$
community's$
s,gma$
towards$
persons$with$
disabili,es$is$a$
marginal$
group$
6$
• The$
community$
can$oversee,$
assess$and$be$
directly$
involved$

18. IMPLEMENTATI
ON
No. Name!of! !Sheltered!Workshop
Number!of!
Beneficieris!! Jenis!Kegiatan!Ekonomi!Produk(f
Keterangan
1 KSM$Reksa$Darma$Bak,$Semarang 40$people$ 1)$Ba,k$Ciprat,$2)$Kerajinan$bordir,$3)$Pembuatan$souvenir,$4)$Pembuatan$
makanan$kecil$(snack),$5)$Usaha$telor$asin,$6)$Budidaya$cacing
SW.$Tahun$
2017
2 KSM$Sinar$Kasih$Semarang 20$people$ 1)$Ba,k$Ciprat,2)$Kerajinan$besek,$3)$Pembuatan$lidi$bambu SW.$Tahun$
2017
3 KSM$Harapan$Sejahtera$Purworejo 28$people$ 1)$Ba,k$Ciprat,$2)$Batu$split,$3)$Pembuatan$keset SW.$Tahun$
2017
4 KSM$Peduli$Kasih$Gunung$Kidul 27$people$ 1)$Ba,k$Ciprat,$2)$Budidaya$lele,$3)$Pembuatan$keset SW.$Tahun$
2017
5 KSM$Sambung$Roso$Magetan 33$people$ 1)$Ba,k$Ciprat,$2)$Pembuatan$souvenir$gantungan$kunci,$3)$Pembuatan$keset SW.$Tahun$
2017
6 KSM$Rumah$Harapan$Karangpa,han$
Bangkit$Ponorogo
98$people$ 1)$Pembuatan$keset,$2)$Ba,k$Ciprat SW.$Tahun$
2017
7
Giri$Kasih$Kab.$Kulon$Progo 22$people$
1)$Ba,k$Ciprat,$2)$Keset$kain$perca
SW.$Tahun$
2018
8
Harapan$Mandiri$Kab.$Blora 21$people$
1)$Ba,k$Ciprat,$2)$Keset$kain$perca
SW.$Tahun$
2018
9
Wijaya$Mulya$Kab.$Sukoharjo 27$people$
1)$Ba,k$Ciprat,$2)$Keset$kain$perca
SW.$Tahun$
2018
10
Mugi$Berkah$Kab.$Kudus 32$people$
1)$Ba,k$Ciprat,$2)$Keset$kain$perca
SW.$Tahun$
2018
11 Tali$Kasih$Kab.$Wonosobo 15$people$ 1)$Ba,k$Ciprat,$2)$Keset$kain$perca Replikasi
12 Harapan$Mulya$Kab.$Blitar 13$people$ 1)$Ba,k$Ciprat,$2)$Keset$kain$perca Replikasi$
13 Kabupaten$Situbondo ; ; Replikasi$awal
$ Jumlah 376$people$ $ $
1
3$1
2$
5$1
0$1$2$ 6$4$7$3$1
1$
8$

19. 1$
• Loss$of$vulnerability$and$poverty$of$persons$with$
intellectual$disabili,es$(PDI)$in$all$sheltered$workshop$
loca,ons$
2$
• The$increasing$number$of$PDIs$is$served$significantly$
every$year$
3$ • Increased$ac,ve$role$of$family$&$society$
4$
• Increased$PDI$capability$for$ADL$&$social$ac,veness$
and$economically$produc,ve$enterprises$
5$
• Growing$community$ini,a,ve$&$crea,vity$to$empower$
PDI$and$other$people$with$disabili,es$
6$ • Loss$of$s,gma$
7$
• Involvement$of$interested$par,es$to$build$
commitment$
IMPACT

20. SUSTAINABILIT
Y
Very$openly$applied$by$the$community$
Suitable$to$the$needs$of$the$community$and$by$the$
community$with$the$greatest$possible$use$of$local$
poten,al,$so$that$financially,$economically,$socially$and$
culturally$supported$by$the$community$
Has$been$included$in$the$strategic$plan$document$and$
annual$work$plan$
Costs$are$cheaper,$simpler,$applicable$and$do$not$require$large$
facili,es$and$infrastructure$(buildings,$equipment,$etc.).$

21. REPLICATION
1.$The$right$solu,on$to$overcome$problems$in$the$community$by$u,lizing$local$
poten,al,$so$that$it$is$supported$by$the$community$
2.$Excellent$programs$and$included$in$strategic$plans$and$annual$work$plans,$so$that$
they$will$be$implemented.$in$a$sustainable$manner,$regardless$of$leadership$
change$
3.$Support$of$relevant$agencies$/$agencies$according$to$their$du,es$and$func,ons$
4.$CSR$allocates$a$budget$for$empowering$persons$with$disabili,es$and$as$partners$in$
suppor,ng$Sheltered$Workshop$ac,vi,es$
5.$Allocated$budgets$in$the$APBDES$for$Sheltered$Workshop$
6.$The$u,liza,on$of$local$poten,al$and$natural$resources$that$are$environmentally$
friendly$
7.$There$is$a$Sheltered$Workshop$Guide$

22. SHELTERED
WORKSHOP
ACTIVITIES
In 13 locations

23. ShelteredWorkshop
SW
Rembes
Instruktur
Batik
Manajemen
Bisnis
Produk Tas desa
Reksosasri
Buku
Panduan
SW
Purworejo
Batik
Ciprat

25. P
R
O
D!
U!
K!

26. What s Different? New Thinking, New
Approaches
1.!Par(cipa(on!!
! People$with$intellectual$disabili,es$
find$solu,ons$to$issues.$
! Help$us$determine$priori,es$with$
posi,ve$meaningful$engagement$
2.!Efficiency!
! Sharing$learning’s,$adop,ng$models$
of$good$prac,ce.$
! Demonstra,ng$cost$effec,veness$$
$
3.!Collabora(on!
! Working$across$public,$private$&$NGO$
sector$
4.!Implementa(on!$
! Measuring$improved$outcomes$
for$people$with$intellectual$
disabili,es$
$
5.!Partnership!!
! Key$Stakeholders$working$
collabora,vely$on$an$interagency$
basis$
$
6.!Innova(on!!
! Thinking$differently$and$finding$
solu,ons$
$

27. Thank You
BALAI BESAR REHABILITASI SOSIAL BINA GRAHITA KARTINI TEMANGGUNG!
KEMENTERIAN SOSIAL REPUBLIK INDONESIA!