Rhonda Banfield is seeking a position that provides opportunities for growth and advancement, utilizing her 16 years of experience as a Medical Billing Account Coordinator. She has extensive experience in medical billing and coding, including certification as a CPC-A, and is currently working on ICD-10 certification. Her background also includes over 20 years of experience as a certified phlebotomist. She is committed to providing excellent customer service and has strong skills in troubleshooting, teamwork, and working independently in a fast-paced environment.

1. Rhonda Banfield
1640 Cumberland Street Apt 17, Saint Paul MN 55117
Phone: 651-428-8655
E-mail: rhondabanfield70@gmail.com
Website: https://www.linkedin.com/in/rhonda-banfield-7125b4108
Objectives
My career has been as a Medical Billing Account Coordinator for over 16 years. I am now seeking employment
with a progressive, reputable company that will provide challenges and opportunities for growth and
advancement.. I am fully committed to providing the highest possible standards of customer service since that was
one of my specialties. Even though I have extensive medical billing experience, I would like to broaden my
knowledge on Medical Coding. I do have a basic level of knowledge and am currently certified as an apprentice! If
given the opportunity, I would love to be a part of your team.
Education
GED (1982)
Nursing Assistant Certification (1983)
Phlebotomy Certification (1988)
CPC-A (2006)
Currently Working on ICD-10 Certification
Experience
Medical Billing Account Coordinator (October 2001 – August 2015)
Park Nicollet ( 6500 Excelsior Blvd, St Louis Park, MN 55343 )
 CPC-Apprentice certified,
 Update and verify EMR records with correct information; e.g. insurance, date of birth, location, etc.
 Verify ICD-9 Dx codes related to tests drawn, then call the nursing homes for any missing or
misdiagnosed Dx codes.
 Worked several error reports.
 Medicare Part A billing for labs for nursing home clients.
 CCI Edits for lab
 Experience with EMR in EPIC Soft Lastword Center
 Customer service
Skills
 Good interpersonal skills and I enjoy working in teams.
 Ability to work independently as well in a fast-paced environment.
 Good in trouble-shooting equipment or situations.
 Currently taking classes for Microsoft Office Tools and Google Drive.

2.  Resume: Rhonda Banfield
 Page 2 | [Type your phone number]
Certified Phlebotomist (October 1990 – June 2012)
Park Nicollet (6500 Excelsior Blvd, Saint Louis Park MN 55343)
 Dispatched phlebotomy team to nursing home clients in Twin Cities and surrounding suburbs.
 Did EKG testing and oximeter readings for nursing home clients.
 Drug Urine Testing
 Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
 Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
 Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
 Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting
blood specimens.
 Drew blood for health fairs.
Skills
 I possess excellent patient-relations skills – known for having a gentle touch and the ability to alleviate
patient anxieties.
 Precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood
samples; and verifying medical records.
 I was an informal trainer, able to relay proper procedures to my coworkers.