1. Jasmine Jackson www.linkedin.com/####
jj72@umail.iu.edu
574.210.9924
EDUCATION
Indiana University
May 2017
Bachelors Liberal Arts/Minor in Public Health
Concentration Health & Human Services
Area of Expertise
Microsoft Office Advanced Data Input Medical Terminology
Epic SafeTrace Cerner
Cisco Office 360 Phlebotomy trained
ICD-9/CPT coding.
Activities Since 2014
Professional Internship: Children’s Bureau of Indianapolis
Professional Course: CINS 101-Introduction to Microcomputers
Employment History
CSL Plasma Indianapolis, Indiana
Phlebotomist June 2016 to Present
 In my current role, I perform venipuncture on donors to begin apheresis process and collects arm samples
or whole blood samples from donors for testing.
 Effectively and safely secure and quarantine all products for specialize testing when error occurs.
 Crossed-trained in other areas such as donor support technician and reception to meet the needs of the
business.
Xerox Indianapolis, Indiana
Senior Customer Service Agent November 2015-Present
 My duties included data inputting patient demographics, posting payments, and obtaining patient
signature on explanation of insurance benefits and financial obligations, and prior Authorization of
multiple insurance plans including Medicare, Medicaid, Humana, and CareSource.
 Productively handled every call with certainty that any issues that has occurred will be corrected and
handled in a timely manner.
 Crossed-trained to Providers Services
 Obtained 20 Kudos Awards for providing Excellent and Outstanding Customer Service
 Achieved 10 100% Quality Awards for providing Exceptional and Accurate information.
Indiana Blood Center Indianapolis, Indiana
Production Technician January 2014-June 2015

2.  In this role, I followed Standard Operating Procedures for manufacturing of whole blood and blood
components. I also transferred information from forms to computer systems used for creating, labeling,
and distribution of component products.
 Ensure safe,pure, and effective whole blood products to be labeled and distributed throughout the United
States.
 Crossed-trained to assist company as a Labeling and Distribution lab Technician
 Received awards for accurately reviewing label and distribution errors concurrently
St. Vincent Hospital Indianapolis, Indiana
Patient Care Technician September 2012-April 2013
 My responsibilities in this role included obtaining EKG readings and performing phlebotomy procedures.
It gave me the experience and working knowledge of multiple insurance plans and networks, including
Medicare and Medicaid.
 Effectively ensuring that all rooms and equipment are sanitary for each patient to promote a healthy and
safe environment.
 Furthered education with competencies in maintaining supplies, changing linens, sanitizing rooms,
collecting hazardous waste and disinfecting and sterilizing equipment.