1. R.C. Le!e & Associates, Inc.
Building Business by Building People
“Success is the sum of small efforts,
repeated day in and day out.”
- Robert Collier

3. Profit
or
Not for Profit
Which box did you check?

4. Corporate Regeneration
The ability to recreate lost or damaged
market presence, revenue streams and
customer relationships

5. Process Project
Pathways

6. Process

7. Process
• Establish a sense of urgency
• Lead with a strong vision
• Remove obstacles
• Create short term wins
• Celebrate successes
• Anchor the change to the new
culture

8. Project

9. Project
• Leadership sets the priorities
• Engage everyone
• Behaviors change - habits develop
• Coach before, during and after
• Achieve and measure outcomes
• Follow up
• Reinforce & Innovate

10. Pathways

11. Pathways
• 7 Business Health Indicators & Assessment
• Insights document
• Value stream contribution
• Immediate traction points
• Leadership & sales interventions
• Systemic support
• Financial analysis and review

12. The 7 Business Health Indicators
• Leadership
• Communication
• Customer Service/Retention
• Sales & Marketing
• Cooperation
• Employee Satisfaction
• Innovation

13. Insights Document

14. Insights Document
• Revealed strengths
• Opportunities uncovered
• New business strategies
• Systems, Process and Policies
• Insight to new directions

15. Value Stream Contribution
Predictable

16. Value Stream Contribution
Predictable Stretch

17. Value Stream Contribution
Predictable Stretch Breakthrough

18. Outcomes
• Immediate cash flow
• Increase in customers
• Retention of customers
• Up-sell opportunities
• Engaged employees
• Increased shareholder value
• Implementation of new ideas
• Reduced rework

19. R.C. Le!e & Associates, Inc.
rick@rcle!e.com www.rcle!e.com
469.222.7677