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A useful no-BS framework for
scaling SaaS marketing
or all of acquisition marketing in three spreadsheets.
Andrus Purde
co-founder of Outfunnel
SAASTR EUROPA 2018
Andrus who?
SAASTR EUROPA 2018
SAASTR EUROPA 2018
6 steps to a marketing plan you can scale
1. Know your category awareness & category urgency
2. Take the first broad pick of channels
3. Do keyword SWOT analysis
4. Prepare your channel opportunity matrix
5. Maximize referrals, your most profitable channel
6. Execute, measure, repeat, have patience. Also, use ICE.
http://bit.ly/MktPlanning
SAASTR EUROPA 2018
Category awareness:
there are two kinds of products/services
Low category awareness High category awareness
SAASTR EUROPA 2018
Category awareness:
are you a guard dog or a sugar glider?
Low category awareness High category awareness
App for renting out an
unused parking lot
Stuff they sell on
shopping channel
Car fleet mgmt
software
Security drones
CRMs, To-do apps
Smart watches
Text processors
Smartphones
SAASTR EUROPA 2018
Category urgency:
they may know it but are they also looking for it?
SAASTR EUROPA 2018
Step 1: where are you on category awareness and
urgency matrix?Categoryurgency
Category awareness
SAASTR EUROPA 2018
Your position on this graph helps to narrow your
marketing focusCategoryurgency
Category awareness
Maximize
interruptions
Maximize
findability
SAASTR EUROPA 2018
Step 2: Take a broad pick of channels
High category awareness & urgency
• Paid search
• High purchase intent content
• Review sites
• Direct response paid channels
• Marketplaces, catalogues
Low category awareness & urgency
• Social (organic + paid)
• Display ads
• Low purchase intent content
• PR
• “Viral”
• Recommendations / Word-of-Mouth
SAASTR EUROPA 2018
When you want to become findable,
where to start?
SAASTR EUROPA 2018
Step 3: do keyword SWOT analysis (aka keyword
research) for three good reasons
http://bit.ly/KWresearchPost
SAASTR EUROPA 2018
SAASTR EUROPA 2018
Step 4: Map search listings to prepare a channel
opportunity matrix
SAASTR EUROPA 2018
Step 5: How to get referrals? Don’t overdo it.
http://bit.ly/referralspost
Source: Pipedrive customer survey (2014)
http://bit.ly/referralspost
SAASTR EUROPA 2018
Step 5: How to get referrals? Ask early.
Source: Pipedrive metadata from feature usaga (2016)
SAASTR EUROPA 2018
Having a solid plan is not enough.
Adding ICE may help.
SAASTR EUROPA 2018
Step 6: Use ICE for (quarterly) planning
SAASTR EUROPA 2018
“It is better to know some
of the questions than all of
the answers.”
— James Thurber
purde.net
andrus@outfunnel.com

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A Useful, No-BS Framework for Scaling SaaS Marketing - Presented at SaaStr Europa

  • 1. A useful no-BS framework for scaling SaaS marketing or all of acquisition marketing in three spreadsheets. Andrus Purde co-founder of Outfunnel
  • 2.
  • 5. SAASTR EUROPA 2018 6 steps to a marketing plan you can scale 1. Know your category awareness & category urgency 2. Take the first broad pick of channels 3. Do keyword SWOT analysis 4. Prepare your channel opportunity matrix 5. Maximize referrals, your most profitable channel 6. Execute, measure, repeat, have patience. Also, use ICE. http://bit.ly/MktPlanning
  • 6. SAASTR EUROPA 2018 Category awareness: there are two kinds of products/services Low category awareness High category awareness
  • 7. SAASTR EUROPA 2018 Category awareness: are you a guard dog or a sugar glider? Low category awareness High category awareness App for renting out an unused parking lot Stuff they sell on shopping channel Car fleet mgmt software Security drones CRMs, To-do apps Smart watches Text processors Smartphones
  • 8. SAASTR EUROPA 2018 Category urgency: they may know it but are they also looking for it?
  • 9. SAASTR EUROPA 2018 Step 1: where are you on category awareness and urgency matrix?Categoryurgency Category awareness
  • 10. SAASTR EUROPA 2018 Your position on this graph helps to narrow your marketing focusCategoryurgency Category awareness Maximize interruptions Maximize findability
  • 11. SAASTR EUROPA 2018 Step 2: Take a broad pick of channels High category awareness & urgency • Paid search • High purchase intent content • Review sites • Direct response paid channels • Marketplaces, catalogues Low category awareness & urgency • Social (organic + paid) • Display ads • Low purchase intent content • PR • “Viral” • Recommendations / Word-of-Mouth
  • 12. SAASTR EUROPA 2018 When you want to become findable, where to start?
  • 13. SAASTR EUROPA 2018 Step 3: do keyword SWOT analysis (aka keyword research) for three good reasons http://bit.ly/KWresearchPost
  • 15. SAASTR EUROPA 2018 Step 4: Map search listings to prepare a channel opportunity matrix
  • 16. SAASTR EUROPA 2018 Step 5: How to get referrals? Don’t overdo it. http://bit.ly/referralspost Source: Pipedrive customer survey (2014) http://bit.ly/referralspost
  • 17. SAASTR EUROPA 2018 Step 5: How to get referrals? Ask early. Source: Pipedrive metadata from feature usaga (2016)
  • 18. SAASTR EUROPA 2018 Having a solid plan is not enough. Adding ICE may help.
  • 19. SAASTR EUROPA 2018 Step 6: Use ICE for (quarterly) planning
  • 20. SAASTR EUROPA 2018 “It is better to know some of the questions than all of the answers.” — James Thurber purde.net andrus@outfunnel.com