Onboarding lessons learned @ Startup Week Tallinn

•

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Andrus Purde, co-founder of Outfunnel shares his story of going from fully manual onboarding to mostly automated, cutting more than 80% of time spent. While this is an onboarding case study for a software product, you could use the same approach and tools for automating any other customer-facing process such as lead nurturing, sales follow-ups, etc.

How we at Outfunnel automated
onboarding (and cut time spent by 80%+)
Andrus Purde
Outfunnel

Psst!
We’re
hiring

http://bit.ly/CustomerDevPost

- Reinforce value
proposition
- Links to helpful content
- Reinforce ease of setup
- Offer to schedule a call

http://bit.ly/OnboardEmail

“
”
— James Thurber
@andruspurde
andrus@outfunnel.com
Blog over at purde.net

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Onboarding lessons learned @ Startup Week Tallinn

1. How we at Outfunnel automated onboarding (and cut time spent by 80%+) Andrus Purde Outfunnel

2.

3. Psst! We’re hiring

4. http://bit.ly/CustomerDevPost

5.

6.

7. - Reinforce value proposition - Links to helpful content - Reinforce ease of setup - Offer to schedule a call

8. http://bit.ly/OnboardEmail

9.

10.

11.

12.

13.

14.

15.

16.

17. “ ” — James Thurber @andruspurde andrus@outfunnel.com Blog over at purde.net